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Lilianfels Blue Mountains Resort & Spa

Certificate of Excellence
5-19 Lilianfels Avenue, Katoomba, New South Wales 2780, Australia
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1 room 1 guest
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Lilianfels Blue Mountains Resort & Spa
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1,145 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (233)
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Sydney, Australia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Four night stay was as good as it gets. Cheerful and obliging staff. Lovely ambience. Outstanding breakfast buffet.Top food in lounge dining area. Comfortable room. Big bathroom. Spotlessly clean. Hotel could do with additional parking space. Only criticism is the gloomy little 'reading room' with a big PowerPoint screen perched on table in middle. But all in all we loved... More 

Was this review helpful? Yes
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort & Spa. It’s a pleasure to read that you were able to have a getaway break for four days, I am delighted to read that you have had a cheerful experience and that you have tried most of the hotels facets with enjoyment. You will... More 

Manly, Australia
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Enjoyed two days in a comfortable king bed room and dinner at Darcy's. Regretted did not come prepared for heated swimming pool. Great location to leave car parked at hotel to do the various walks at Katoomba.

Was this review helpful? Yes
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort & Spa It’s a pleasure to read that you had a comfortable and enjoyable stay, and that you enjoyed dinner at Darley’s. We are indeed fortunate to have quite a few walking tracks near us, and delighted to hear you have explored a few. I... More 

Australia
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

I recently returned to Lilianfels (against my better judgement) with my mother who wanted to stay as a Mother's Day treat. My first stay at Lilianfels was 17 years and at the time, I loved everything about the hotel which I thought to be a magical haven. The beds were once inviting, soft and cosy, in fact it was at... More 

Was this review helpful? Yes 5
Sydney, Australia
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago

A few months ago I had my wedding at Lilianfels. The hotel and rooms are beautiful, luxurious, spacious and relaxing. We stayed in a suite for 4 nights, which provided lots of space for visitors. Unfortunately lacking in a full length mirror! The one on the bathroom door just wasnt enough for a bridal party! All guests were very happy... More 

Was this review helpful? Yes 1
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort & Spa. Congratulations on your wedding, I am so happy to hear that everything was relaxing and smooth for you and your guests during such a wonderful time. I am also pleased to hear that your grandmother got some peaceful well needed sleep. I have... More 

Edinburgh, United Kingdom
Level Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been to Lilianfels a few times, over quite some number of years. We like it there. It's relaxing and beautiful, no matter what time of year. We always enjoy our stay but feel like a few things would improve it and make it even better: - The credit card surcharge added to the final bill feels greedy and... More 

Was this review helpful? Yes 4
Greater Sydney, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Atmosphere ambience sophistication lasting impressions sadly lacking. This is a place that touts as being one of the top luxury resort hotels in the world. We certainly do not believe so and is not somewhere I would recommend friends and family to stay. Certainly over priced in every aspect most likely due to this status. Many boutique hotels throughout Australia... More 

Was this review helpful? Yes 5
Sydney, New South Wales, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The hotel itself is a delight, both couples had stayed before so decided to do Yulefest. Knowing the quality of the food that comes from Darleys we expected the same quality & attention to detail. We were so disappointed, we were not in the lounge which was decorated but shoved into a side room which had so many tables it... More 

Was this review helpful? Yes 9
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort & Spa. I thank you for your time in providing us feedback with your Yulefest experience and am disappointed to read that on this occasion it was not to expectoration and failed in some areas to provide you with the service and attention we are... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went in August 2015 with my mom - had beautiful large room with 2 queen (very comfortable) beds. Hotel staff were so friendly and welcoming. Lounge bar was a lovely place to sit and read a book with a very nice glass of wine. Indoor pool was beautiful and well heated. Ate at Darleys restaurant - absolutely AMAZING! Local fresh... More 

Was this review helpful? Yes
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. I hope we can welcome you back to Lilianfels again in the near future. With thanks, Ralf Bruegger Group General Manager More 

Sydney, New South Wales, Australia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Recently spent two nights at Lilianfels, and really couldn't fault the facilities or the staff. We had a lovely time there, our room and ensuite bathroom were furnished and appointed to a high standard. The staff were very attentive when we were relaxing in the lounge area and although we didn't eat at Darleys Restaurant, the meals in the dining... More 

Was this review helpful? Yes 1
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. Yes unfortunately the building doesn't have the best mobile phone reception. The hotel was constructed many years ago and is a... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

What a beautiful location, best service, food and atmosphere , a special treat for my boyfriends birthday and I'll be back in October for my mums 60th birthday . You are taken back in time, the ultimate retreat . Thank you once again

Was this review helpful? Yes
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. I look forward to welcoming you back in the near future for your mum's 60th birthday. Wishing you all the best... More 

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