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Lilianfels Blue Mountains Resort & Spa

Certificate of Excellence
5-19 Lilianfels Avenue, Katoomba, New South Wales 2780, Australia
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Lilianfels Blue Mountains Resort & Spa
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1,125 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

When the car park was full, the valet parked under the resort and returned to the front of the hotel free of charge. Excellent service! The lounge is relaxing and the breakfast had plenty of options to suit everyone's needs.

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Sydney, Australia
Level Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed for one night in a Spa room. Staff professional but personal and shared good information about walking tracks nearby. Room was big and amazingly decorated and the spa was awesome. Loved the little details - temperature was just right when we walked into the room and towel rack already warm. Perfect location too. We did the Dardenelles/Federal pass via... More 

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Newcastle, Australia
5 of 5 stars Reviewed yesterday NEW

The twin rooms are spacious and well-equipped but both the room and ensuite are showing signs of wear and tear (I did not notice any problems like this when I stayed there 2 years ago). Breakfast was delicious and the service during breakfast was very good. Parking is VERY inadequate but staff did offer to valet park my car at... More 

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Sydney, Australia
Level Contributor
3 reviews
3 of 5 stars Reviewed 2 days ago NEW

We stayed 2 nights in a King Resort View Room. The view we had was to a brick wall and a bit of the garden but the room was good size. We have stayed at many 4 and 5 star hotels all over the world and I would say Lilianfels is a 3 star at most. We arrived late on... More 

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Bromley
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3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

A terrible excuse for Christmas in July - failed on the promise of an Xmas themed evening - no music, cold, tasteless food in a sterile and bland setting. Not what you would expect from a 5 star luxury hotel.

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Sydney, Australia
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15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This place is on the way down.Its most important feature is its lounge.there was nowhere for us to sit because they take bookings for high tea without regard for the guests who are paying to stay there.Eventually the manager found us somewhere to sit. They also no longer have log fires.the old charm is now an artificial gas fire.

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Sydney, Australia
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3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Lilianfels is an amazing place for a special occasion - very pricey, but top notch luxury, quiet rooms, walk to Three Sisters. Great place for a romantic winter get away. Make sure you have dinner at Darleys - the beef tartare is to die for!

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Sydney
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36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had 3 amazing nights at Lilianfels in one of the suites. The rooms were small but well appointed and the bedroom had a lovely view over the mountains. The staff were excellent, special mention to Angus and Jess. The only issue we had was with the food, room service we got a kids pizza and club sandwich one night,... More 

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1 review
3 of 5 stars Reviewed 5 days ago NEW

My sister and I recently stayed in a Grand Deluxe King Resort View Room, which Nathan on reception had recommended. The room was spacious, clean and nicely decorated. However, on arriving early we were informed the room was not ready and so happily proceeded to the lounge for High Tea. We requested one gluten free tea and one ordinary tea.... More 

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Greater Sydney, Australia
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

We arrived around dinner time to find no parking and to be told we would have to pay for valet parking or park on the street which has timed parking. This was the same the following night. Christmas in July was in name only. The entirity of the decorations consisted of a sash on each dinner chair and a bonbon... More 

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