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Lilianfels Blue Mountains Resort & Spa

5.0 of 5 5-19 Lilianfels Avenue, Katoomba, New South Wales 2780, Australia
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Lilianfels Blue Mountains Resort & Spa
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Lilianfels Blue Mountains Resort & Spa
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978 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We came to Lilianfels for my birthday and whilst the hotel is lovely - the staff were rather unhelpful and I would definitely not recommend the Spa. The best part of our experience was playing scrabble in the sitting room just beyond the hotel lobby.

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Adelaide, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was surprised by my partner to spend 3 nights at Lilianfels. I didn't know much about the property before we arrived except that it was one of few 5 star properties in the Blue Mountains. Driving in the front gates and seeing the pool and beautiful first building I had high expectations. The check in process was disappointing. After... More 

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for two nights and had a really lovely time. It was perfectly located in a lovely quiet area and set in beautiful surrounding gardens. Access to Scenic World where you can pick up all different walking trails etc, is just a short car drive away. The staff were very welcoming on our arrival and continued to be very... More 

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Melbourne, Australia
Top Contributor
89 reviews 89 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Lilianfels is in prime position in Katoomba where you only have to venture a small distance to reach the scenic railway or three sisters. The manicured grounds are pretty, the swimming pool was refreshing to use on this sweltering weekend away. Concierge was very helpful advising the best cafes and restaurants to eat at to assist with our planning. We... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Loved our get away at this hotel. Lovely staff, beautiful rooms, great spot, perfect breakfast. We could hardly fault it, it's not cheap, but definitely a step above the rest. Would highly recommend for special occasions, one of the best places I've stayed.

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Canberra, Australia
Contributor
18 reviews 18 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I wanted a wonderful couple of days/nights away before heading back to work. Our accommodation in room 158 was lovely. We had a side view onto the cliffs as well as another window to let in light/fresh air. Our room was spacious to say the least. A 2 seater lounge + a single lounge seat with footstool, king bed and... More 

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Sydney
Top Contributor
67 reviews 67 reviews
12 hotel reviews
156 helpful votes 156 helpful votes
4 of 5 stars Reviewed 1 week ago

Lilianfels is perfectly located for hiking in the Blue Mountains. My husband and I are entering day five of a six day bushwalking holiday using Lilanfels as our base. The best tracks are within a short car trip or walk of the hotel. Most walks include arduous climbs down in to, and up out of, the Jamison or Grose Valleys,... More 

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Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you whilst you and your partner were on your bushwalking holiday. I am disappointed to read that on this occasion we failed... More 

Contributor
14 reviews 14 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here over the new years period, found the staff to be absolutely fantastic. The staff in the lounge were always welcoming and forthcoming and a delight to deal with. Reception staff were great and I couldn't fault anyone else. The hotel has lovely grounds but I was a little disappointed with the view ... an old crappy tin roof!!!!... More 

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Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. Thank you for your feedback regarding your dining experiences and the minor maintenance issue with the pool. I will follow these... More 

Sydney
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Second stay & was extremely impressed with the politeness & friendliness of the service. Beautiful hotel. Excellent meals at Darleys and Echoes. Only complaint was that I wished the menu in the Lounge had slightly more variety.

Was this review helpful? Yes
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed dining at both Echoes and Darley's and our team that looked after you. I hope we can welcome you back to Lilianfels in the near future. With thanks, Ralf Bruegger... More 

Singapore, Singapore
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed one night in a twin double room with our two kids. The hotel is perfect location about 300m walk to go see the three sisters at echo point but do it early in the morning before the crowds hit! The room was big and well appointed although the matching pink floral wallpaper, curtains and bed furniture were a... More 

Was this review helpful? Yes
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you and your family. Great to read that you were able to enjoy the nearby Three Sisters too. I hope we can... More 

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Additional Information about Lilianfels Blue Mountains Resort & Spa

Address: 5-19 Lilianfels Avenue, Katoomba, New South Wales 2780, Australia
Location: Australia > New South Wales > Blue Mountains > Katoomba
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Lilianfels Blue Mountains Resort & Spa 5*
Number of rooms: 85
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Also Known As:
Lilianfels Blue Mountains Resort And Spa
Lilianfels Blue Mountains Hotel Katoomba
Lilianfels Blue Mountains Katoomba
Lilianfels Blue Mountains Resort & Spa Katoomba
Hotel Style:
#3 Romantic Hotel in Katoomba
#3 Luxury Hotel in Katoomba
#3 Spa Hotel in Katoomba

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