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Lilianfels Blue Mountains Resort & Spa

Certificate of Excellence
5-19 Lilianfels Avenue, Katoomba, New South Wales 2780, Australia
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Lilianfels Blue Mountains Resort & Spa
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Lilianfels Blue Mountains Resort & Spa
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1,070 Reviews from our TripAdvisor Community

Traveler rating
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    293
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane
Contributor
13 reviews 13 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was our second time visiting Lillianfels with a gap of several years in between. Often when you revisit places they aren't quite as good as the memory but Lillianfels was even more gorgeous than we remembered. Love the feel of the hotel, the beautiful room overlooking the blue mountains and the helpful gracious staff. The gardens are just exquisite... More 

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Blue Mountains, Australia
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our second visit did not disappoint! Lilianfels was all we expected and more. We were welcomed back with smiles, several staff members remembered us from our previous visit in late January. The room was beautiful and very comfortable and the high tea was delicious!

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London, United Kingdom
Top Contributor
320 reviews 320 reviews
43 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I really struggled finding somewhere to stay in the Blue Mountains - most hotels looked old and dated and had mixed reviews. Thankfully, my brother had stayed at Lilianfels and recommended it and I loved it. It's so peaceful and beautiful, staff are incredibly nice, the room was big, spacious and very welcoming. Food was good, spa was relaxing, bar/lounge... More 

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Canberra, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I have just spent two night stay at Lilianfels at Katoomba in the Blue Mountains, west of Sydney. The hotel shares the grounds with an original home that was built around 1896 by a former Chief Justice of New South Wales. The original home has been converted into a fine dining restaurant and the hotel, which was... More 

Was this review helpful? Yes 2
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you to make your stay even more relaxing and feeling just like home. Thank you for your overall comments, very much appreciated.... More 

Hunter Valley, Australia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I have stayed at Lilianfels a number of times over the years and every stay is a pleasant one. The majestic views, the bar area and sitting rooms throughout the hotel are comfortable and inviting. The buffet breakfast in the morning is well appointed with a variety of breakfast foods. The grounds are well maintained and the... More 

Was this review helpful? Yes 1
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. Thank you for your overall feedback and we do strive to provide that little bit of magic to every guest who... More 

Singapore
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Burnt out from work we decided to spend a few relaxing days in the blue mountains. We have stayed at Lilianfels a number of times before and it has always far exceeded our expectations. After having just spent 3 amazing nights there last week I can report that it is better than ever. The entire resort had that special buzz... More 

Was this review helpful? Yes
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you to make your break from work even more relaxing and magically. Thank you for your overall feedback and for your comments... More 

Sydney, Australia
Contributor
19 reviews 19 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The signature restaurant was closed the night we stayed so we sat by the fire and enjoyed the bar menu. Just perfect. 5 minute stroll down to the iconic Three sisters landmark. Lilianfels is known for it's High Tea in the afternoons and can be very busy during this time.

Was this review helpful? Yes
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. I hope we can welcome you back to Lilianfels in the near future and this time around hopefully you can experience... More 

Bakersfield, California
Top Contributor
54 reviews 54 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed two nights during a recent trip to australia! The property is just beautiful. Just a short walk to the three sister! Breakfast while may be considered pricey is delicious with lots of options. The staff was amazing and the room large. I would definitely stay here again. The restaurant Darby's on the property is a must do. The food... More 

Was this review helpful? Yes
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you. Thank you for your wonderful comments on our breakfast service and dining experience in Darley's. I hope we can welcome you... More 

Sydney
Contributor
14 reviews 14 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a terrific stay here for a two days and one night conference - service was outstanding, grounds beautiful, Darcy's something special- room large and lovely but not much of a view (so double check that you get a good view) can't wait to come back with my husband and enjoy bushwalking, fine food and port and whiskey by the... More 

Was this review helpful? Yes
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa It’s a pleasure to read that you had a great stay, and enjoyed the facilities and our team that looked after you throughout your conference. I hope we can welcome you back to Lilianfels in the near future but outside work this time.... More 

Sydney, Australia
Top Contributor
95 reviews 95 reviews
29 hotel reviews
78 helpful votes 78 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I visited Lilianfels twice in May for several days and I am sad to say it is not what I hoped and certainly not worth the $. If you have enjoyed a Ritz-Carlton or Four Seasons, read no further and book something else, otherwise here is the summary. The location and buildings were obviously build and developed by someone who... More 

Was this review helpful? Yes 2
Ralf B, General Manager at Lilianfels Blue Mountains Resort & Spa, responded to this review

Dear Valued Guest, Thank you for reviewing your recent experience at Lilianfels Blue Mountains Resort and Spa I am disappointed to read that on this occasion we failed in some areas to provide you with the service, and attention we are known for. Car parking is a challenge with limited space however we do offer the valet parking for $15... More 

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