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Marlborough Motor Inn

3.5 of 5 19 Monaro Hwy, Cooma, New South Wales 2630, Australia
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Marlborough Motor Inn
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Marlborough Motor Inn
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78 reviews from our community

Traveler rating
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    26
    14
    12
    11
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Sydney, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel location is close to several fast food outlets so I arrived after I had already eaten and missed out on sampling the in-house restaurant. Chandra the Manager/Owner was exceptionally helpful and had a great sense of humour. Free Wi-Fi, internet enabled TV, many TV channels to choose from and a clean comfortable bed ... what else do you need?

Was this review helpful? Yes
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Thank you for choosing to stay here. Our staff, from maintenance, cleaners to the Executive Chef are dedicated to customer service and we are pleased that you have acknowledged our effort. We continue to strive to improve not just our service but our facilities. Kind Regards. More 

Wangaratta, Australia
Top Contributor
53 reviews 53 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were made to feel very welcome and were given great advice on what to see in the area and the most scenic way to continue our journey to the coast - thank you. We were generously supplied with maps and tourist attraction brochures. The room was large and comfortable. The reading lights were sufficient but not good for older... More 

Was this review helpful? Yes
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Thank you for Staying with us. The Snowy Mountains and the drive to the coast offer great scenic views. I love this country. We have started the room upgrade and the LED lights will be an improvement. Hope to see and your friends in the future. More 

Narooma
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 11, 2014

Travelling for work. Booked into the Marlborough on the Monaro Highway. Only $105/night but not a 3 star at all...more like 3.5 to 4 (country area). Good customer service and most`of all very quiet even though on the highway (double brick makes a real difference) If you want Indian tucker while in town You cant go past the Restaurant which... More 

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Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Thank you for your review Harry. Look forward to seeing you again. More 

Sydney, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 20, 2014

This is an older hotel and quite dated on the outside. Even though the rooms could use a paint and the bathroom is small the actual room is huge as is the king size bed! Normal pillows and memory foam pillows are provided. There is a restaurant on site and they do room service as well. Both Australian and Indian... More 

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Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Quite correct this motel was built in 1965 and the outside only renovated once, with a few additions. We have started a full refurb. Some before and after demolition pictures show that the interior was not renovated since built. The refurbed rooms will be different. Thank you for your kind comments and we look forward to seeing you again. More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 9, 2014

I just had an overnight stay at the Marlborough Motor in on my way to Perisher valley. I couldn't get into our accommodation in Perisher till a day later than expected and since I was already nearby, had to stay the night in Cooma.It was a Saturday night and as I was travelling with my son, I didn't want to... More 

Was this review helpful? Yes 1
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

It would appear that American Express has been very economic with truth with you. Mastercard and Visa card charge from 1% on Standard card to 2.8% on premium cards. Amex charges its merchants anything from 5% to 3.5%. They now charge this motel 3.5%. Most small business refuse to accept Amex because of the unreasonable fees. Customers on the other... More 

Wollongong, New South Wales, Australia
1 review
5 of 5 stars Reviewed October 29, 2014

I had never stayed here on previous trips to Cooma but that will now change. I received a warm welcome on arrival and meals were excellent. The bed was the most comfortable I have slept in for years and the room had everything you need.

Was this review helpful? Yes
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Thank you for choosing to stay at the Marlborough. We are pleased you enjoyed your stay. I will pass on your comments to my team. See you again in future. More 

Te Puia Springs, New Zealand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 12, 2014

Excellent, friendly service from the management and staff of the Marlborough Motor Inn. Even when booking from overseas and arriving late, everything is arranged to the highest standard, room pre-heated and set up to welcome a weary traveller. Comfortable beds, well arranged lay-out and a great shower make this Motel easy to recommend, and despite being one of the older... More 

Was this review helpful? Yes 1
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Thanks for staying with us Danny. Our Kiwi cousins are welcome any time. We you again Chandra More 

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 9, 2014

This hotel is neat & tidy, warm, & comfortable enough for an overnight stay. It's quite an old hotel but everything still works and the rooms are warm. The food in the restaurant was quite good and the service was very friendly. Bed was comfortable and although the TV was small it has some good options to watch.

Was this review helpful? Yes
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Thank you for choosing to stay with us. Our staff take great pride in keeping the motel clean and tidy. Upgrading is a work in progress. See you again. More 

Melbourne, Victoria, Australia
1 review
3 of 5 stars Reviewed August 29, 2014

We travelled Melbourne to Canberra and back staying in 9 different motels and this one was quite ordinary but cost almost 3 times what the others did. We only stayed one night instead of the 4 nights we had planned. Disability access wasn't good. The restaurant was average. The people were friendly. I understand that it was snow season but... More 

Was this review helpful? Yes
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Hi James, Thank you for staying with us. You are right in that the building is some 50 years old and was not design for mobility challenged people. We intent to address this in our next renovation. Our Restaurant provides wholesome meals and have received excellent reviews on TripAdvisor. The peak season rates on average increase by 30/55%. For our... More 

Kin Kin, Australia
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 18, 2014

Management and staff are friendly and helpful. Nothing is a problem. The rooms are very comfortable. Location is perfect for those commuting to and from the snow. Restaurant meals are excellent. We have stayed at Marlborough Motor Inn many times and will always come back.

Was this review helpful? Yes 1
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Thank you for staying with us. I will pass on your feedback to our staff. Look forward to hosting you again. More 

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Additional Information about Marlborough Motor Inn

Address: 19 Monaro Hwy, Cooma, New South Wales 2630, Australia
Location: Australia > New South Wales > Cooma
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Marlborough Motor Inn 3.5*
Number of rooms: 60
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Also Known As:
Best Western Cooma
Cooma Best Western

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