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Marlborough Motor Inn

3.5 of 5 19 Monaro Hwy, Cooma, New South Wales 2630, Australia
#5 of 10 hotels in Cooma
69 Reviews 3 of 5 stars
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Marlborough Motor Inn
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Marlborough Motor Inn
  • Overview
  • Reviews (69)
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69 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • German first
  • Any
English first
Kin Kin, Australia
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Management and staff are friendly and helpful. Nothing is a problem. The rooms are very comfortable. Location is perfect for those commuting to and from the snow. Restaurant meals are excellent. We have stayed at Marlborough Motor Inn many times and will always come back.

Was this review helpful? Yes
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Thank you for staying with us. I will pass on your feedback to our staff. Look forward to hosting you again. More

Sydney, Australia
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Don't normally do reviews but will make an exception just for this one- in the negative way. Would honestly avoid here at all costs. Was treated with the worst possible service. Management/reception were so rude and honestly - after reading similar 'terrible' reviews; I find it laughable that this manager always seems to have an excuse for the motel's poor... More

Was this review helpful? Yes 6
Marlborough M, Owner at Marlborough Motor Inn, responded to this review

Revenge of the Ninja. Having read the review it was not difficult to work out who the "customer" was. Definelypaddle you are Wrong. You did not stay at the motel. You cancelled without adequate notice or valid reason. You threatened legal action and we refused to comply. You have tried to assassinate our reputation behind a pseudonym like a ninja.... More

Perth, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago

Helped us out with an extra person and extra night. Comfortable rooms and great heating. Good location in Cooma. Dinner is the restaurant was good value. Easy to find and handy parking. Will stay again. Thank you.

Was this review helpful? Yes
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Thank you for your response. Will pass on your comments to our Chef. More

Toronto, Australia
1 review
4 of 5 stars Reviewed 4 weeks ago via mobile

We arrived around 9pm , the managers were friendly and accomodating. Room decor is dated but everything was clean and well presented. Room heating was comfortable. Will be staying again when passing through Cooma.

Was this review helpful? Yes
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Thanks Sam. I will pass on your compliments to our housekeeping staff. More

Newcastle, Australia
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here to access the snow rather than pay the higher prices at the resorts. Just over one hour to perisher. As expected the price was double what I would normally be prepared to pay due to the ski season. Had a main room with a smaller bedroom which was fine for two adults and three kids. Central heating was... More

Was this review helpful? Yes
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Thank you for your response. Our $100,000 investment in the new bedding, heating and WiFi is paying off. There is always ongoing maintenance particularly in busy times. I apologise that we did not get everything right. Hope to see you again. More

Sydney, Australia
1 review
5 of 5 stars Reviewed July 6, 2014

Was impressed with the amenities and the parking right outside our door was a blessing. Separate toilet/shower and sink area are great for getting numerous people ready in a hurry. Room heating was great and the beds were very comfortable, had a great night's sleep. The guy on the front desk was extremely helpful and we had a great stay,... More

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Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Thank you David, See you again. More

Shanghai, China
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 2, 2014

One of my friends works for a Chinese government organisation which recently did a study on Chinese tourism to Australia. One of its findings was that Chinese tourists who visit friends and family here come again and again. They love it: there's so much to do here, and people are friendly, and the food's brilliant, and there's a lot to... More

Was this review helpful? Yes 9
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Hi Bruce,Thank you for taking time to put your research to paper. I have lived in this country for 25 years and found Australians to be friendly and easy going people. I now consider myself an Australian too. I have also travelled to China, Thailand, Vietnam Japan and other counties. The accommodation has been from opulent to very ordinary. Hotels... More

Churchill, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 25, 2014

A very happy stay with a very cordial staff who made us very welcome. The room and bed was very comfortable and nicely decorated. The room had good heating, had very adequate tea making and shower facilities. The dining room offered excellently cooked meals and served a very yummy breakfast. Room service was also available. Would highly recommend this motel... More

Was this review helpful? Yes 1
Marlborough M, Owner at Marlborough Motor Inn, responded to this review

Hi Isabel, Thank you for your review. Look forward to your next visit. We have just introduced Internet TV in our Deluxe rooms. More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 21, 2014

Lovely hotel with welcoming management. . .they make you feel welcome. . Not just another motel. Comfortable rooms with free wifi and good room heating for winter. Thanks for the hospitality.. Good clean rooms. . Showers good..

Was this review helpful? Yes 1
Marlborough M, Owner at Marlborough Motor Inn, responded to this review

Thanks Robert, I will pass on your comments to the rest of my team. We have also introduced Internet TV in our Deluxe rooms so you can surf the net on your TV or watch movies. See you again soon. More

Sydney, Australia
2 reviews
5 of 5 stars Reviewed June 3, 2014

Marlborough Motor Inn - Cooma terrific place to stay, Friendly welcome, stay there anytime, great meals, lamb shanks & steak wonderful, rooms very comfortable to sleep, shower, and relax whilst your away, try the spicy scrabble eggs yum, close to town, go the for a few days and see it all, snowy mountains, local towns, also Bega - Eden etc,... More

Was this review helpful? Yes
Marlborough M, Owner at Marlborough Motor Inn, responded to this review

Hi Megan and Peter, It was a pleasure hosting you. Tommy, Saras and I look forward to seeing you again. More

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Additional Information about Marlborough Motor Inn

Address: 19 Monaro Hwy, Cooma, New South Wales 2630, Australia
Location: Australia > New South Wales > Cooma
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marlborough Motor Inn 3.5*
Reservation Options:
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Also Known As:
Best Western Cooma
Cooma Best Western

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Amenities

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Official Description (provided by the hotel)
Purpose-built by Sir Reginald Ansett, Marlborough Motor Inn Cooma, an inimitable 3.5 star Snowy Region Motel has been sheltering weather-worn skiers, ramblers, tourers and hikers for decades. With over 60 rooms/units, there are ample accommodation types and facilities for singles, families, tour, school and retirement groups and international guests. With an on-site restaurant to provide Continental or full breakfasts and acclaimed chefs providing repasts showcasing the produce of the High Country, guests’ dining predilections are well catered for. Internet access, spa, sauna and pool, log fire, licenced bar and special/specific needs accommodated – this Motel has everything a traveller may need. Sitting majestically on the Monaro Highway, the Marlborough Motor Inn welcomes visitors with 60 well-appointed units and suites. Specializing in quality accommodation for discerning travelers, this luxurious property is an ideal base for a ski excursion in winter or for discovering the Snowy Mountains at other times of the year. Let the Marlborough Motor Inn's friendly staff pamper you and your family in The Stockmen's Restaurant featuring some of the region's finest cuisine. The perfect place to relax and enjoy the Marlborough Motor Inn's spacious lounge areas, padded armchairs and open log fires. Please take your time to explore the Marlborough Motor Inn, Cooma and our beautiful Snowy Mountains region. Priced to suit all budgets, please call the Marlborough Motor Inn to book your next holiday break or business trip. Secure broadband internet connection is available for your Notebook in your room. ... more   less 
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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