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Marlborough Motor Inn

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19 Monaro Hwy, Cooma, New South Wales 2630, Australia
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Marlborough Motor Inn
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86 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed May 25, 2015

Stayed just one night because we didn't want to impose on relatives. For the price, we should have imposed! The property is undertaking some sort of refurbishment and, for my money, when you expect patrons to stay in a quasi construction site, you do what you can to make them as comfortable as you can. You do not: A) not... More 

Was this review helpful? Yes 2
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Thank you for choosing to stay. A - The motel is undergoing refurbishment as stated on our website and several reviews on Trip Advisor. The work is being undertaken to only a few rooms at a time to minimise any interference with guest comfort (e.g. Noise, dust parking etc). B - An offer of upgrade to our Deluxe room was... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 6, 2015

Having stayed here regularly previously l thought it about time to review my favorite place to stay in Cooma. At the far end of town set on a rise is Marlborough Motel. Each time lve stayed l have booked ahead however today l dropped in and was pleasantly surprised when l was offered one of the newly appointed deluxe rooms,... More 

Was this review helpful? Yes
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Thank you for staying. We also are pleased with the renovated rooms. Guests are now requesting these rooms. Progress is being made slowly. More 

Tuross Head, Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 4, 2015

As the owner is slowly renovating the rooms in this hotel I would suggest that you request to look at the room prior to accepting it, I was given a room which was of an older style, the bed was not as comfortable as it could have been. After talking to management the next morning however, he relocated me to... More 

Was this review helpful? Yes
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Hi Janine, Thank you for staying. The motel is undergoing refurbishment and this fact is listed on our website. We apologise that you the queen bed was not to your liking. I hope you did try out the single bed? We encourage our guests to contact management immediately they find an issue. We could have found you another room at... More 

Brisbane, Australia
1 review
3 of 5 stars Reviewed March 26, 2015

We enjoyed our time at Marlborough Motor In the Management and staff we nice to talk with it was very relaxing. We had a nice dinner and breakfast and a good night sleep after a spa. the room could do with a make over but at the same time it was homely.

Was this review helpful? Yes
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Hi Bev, Thank you for your comments. Our staff enjoy interacting with customers. Having a chat is relaxing for us as well as our customers. The rooms are due for upgrade and this has started. Please see photos of the upgraded rooms. Full completion is scheduled for end of this year. More 

Mooroopna, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 22, 2015

Friendly place to stay. We were there with a group of people and we enjoyed it. It was only a one night stay. The only thing I was disappointed in was that there was nowhere for me to walk early in the morning.

Was this review helpful? Yes
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Hi Ageless Angel, Thank you for staying with us. We are extremely pleased that your group enjoyed our hospitality. It is a pity you did not ask us about early morning walks. There are various options available, short bush walks, around our buildings which is set on 3.5 acres, and along our streets and our famous Lambie Walk which covers... More 

Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed February 22, 2015

We stopped here for one night recently. The price is fair for what you get. The bed was very comfortable which is the main thing, and the showers were hot. To be honest, as others have said the rooms could benefit from some fresh paint and more thorough cleaning.

Was this review helpful? Yes
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

The you for staying with us. We have received many compliments for our beds and bedding, hot showers, free Hi Speed WiFi and digital Tv's. These are new investments. Complete renovations are being undertaken. Please see new photos of the newly refurbed rooms with 42" TV, touch lamps new furniture and Monsoon showers. This is an independently assessed for 3.5... More 

Caloundra, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 19, 2015

An older motel in need of some TLC. Too far to walk into town. Friendly manager, comfortable bed, hot showers but that's where it ends. Driveway was suicidal on our motorcycles and we were told we could put them undercover but that was not possible. The laundry was $12 a load ( other places were either free or $5 max)... More 

Was this review helpful? Yes 2
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Hi SMW, Thank you for staying with us. You are correct, as we did advise that this Motel was built in 1965 by Sir Reg Ansett and like many motels in Australia, it is of the same vintage. Though the motel has undergone many soft refurbishments. It is undergoing hard refurbishment now. We have three driveways, 2 main one have... More 

victoria
1 review
5 of 5 stars Reviewed January 27, 2015

Stay there at anytime with what they gave us , tremdous , they were helpful and Curtiss and even the cook came and had a chat , one big family and the meals were great and the people that run it are full of helpful knowledge

Was this review helpful? Yes
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Thank you. The staff and the Chef are very appreciative of your kind words. We believe the Hotel industry gives us a great opportunity to make new friends. Hope to see you again. More 

Sydney, Australia
1 review
4 of 5 stars Reviewed January 2, 2015

Hotel location is close to several fast food outlets so I arrived after I had already eaten and missed out on sampling the in-house restaurant. Chandra the Manager/Owner was exceptionally helpful and had a great sense of humour. Free Wi-Fi, internet enabled TV, many TV channels to choose from and a clean comfortable bed ... what else do you need?

Was this review helpful? Yes
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Thank you for choosing to stay here. Our staff, from maintenance, cleaners to the Executive Chef are dedicated to customer service and we are pleased that you have acknowledged our effort. We continue to strive to improve not just our service but our facilities. Kind Regards. More 

Wangaratta, Australia
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed December 27, 2014

We were made to feel very welcome and were given great advice on what to see in the area and the most scenic way to continue our journey to the coast - thank you. We were generously supplied with maps and tourist attraction brochures. The room was large and comfortable. The reading lights were sufficient but not good for older... More 

Was this review helpful? Yes
Marlborough M, Manager at Marlborough Motor Inn, responded to this review

Thank you for Staying with us. The Snowy Mountains and the drive to the coast offer great scenic views. I love this country. We have started the room upgrade and the LED lights will be an improvement. Hope to see and your friends in the future. More 

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