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The Sebel Residence Chatswood

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37 Victor Street, Chatswood, Willoughby, New South Wales 2067, Australia
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The Sebel Residence Chatswood
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152 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Canberra, Australia
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We're repeat visitors here, probably about 20 times in the last 10 or so years. It's always a pleasure coming back - the apartments (even the smaller of the 2-bedroom types) are generously proportioned and very well cleaned and maintained. Stand-up (real) showers which I like (my pet peeve at their competition, Mantra Chatswood, is the over-bath showers!) and the... More 

Was this review helpful? Yes 2
Tamworth, Australia
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very welcoming staff at this establishment. We had an overnight stay in a 2 Bedroom Apartment. Apartment was very well appointed, very clean & on Level 12 we had nice views. Walk through the foyer, across the road & you are in Westfield Shopping Centre. We stayed due to medical appointment nearby & our choice of the Sebel could not... More 

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SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Hello Carol255331 We appreciate you taking the time to comment on your recent stay. I thank you for acknowledging our team, I am so pleased they have had a positive impact on your stay welcoming to our hotel. It was good that our location suited your needs and we do hope to welcome you back though next time for pleasure... More 

Brisbane
Level Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've reviewed this hotel before - it's good. We booked a three bedroom apartment for the night through Wotif, but had booked the incorrect night so when we arrived there was, naturally, no record of our booking. The young gentleman on reception was infinitely pleasant and helpful, and dealt with Wotif for us, so we were able to stay the... More 

Was this review helpful? Yes 1
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Hello BrisbaneGretski Thank you for taking to time to comment on your recent stay and for choosing to stay with us again. I was so very pleased to know that we assisted you well during your arrival although disappointed that one of our team members was not professional in her approach. I thank you for bringing this to my attention... More 

Wollongong, Australia
Level Contributor
47 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

First time in Chatswood. This is a nice central place to stay. Rooms clean and tidy. Staff professional and friendly. I would stay here again. Beds are comfy and im pretty fussy about that! Easy walk to lots and lots of Restaurants. Thanks for a nice stay

Was this review helpful? Yes
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Hello John59Gong So glad you had the time to come and stay with us, thank you for your review. It was really lovely to note that you enjoyed our beds finding these comfortable. We are pleased you liked our location and all the restaurants and cuisines on offer. Thank you again for choosing to stay with us and for your... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 18, 2015

great motel, i had to stay here overnight and it was lovely. i got to the motel and was greeted by the lovely staff, i went up to my room and fell in love, it was great! definetly worth the price! i stayed in a 2 bedroom apartment with friends and it was great, the balcony was nice and had... More 

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SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Many thanks sammycircle2 for your wonderful review. We appreciate your comments and time taken to provide this review. It was great to know you loved your stay while enjoying our spacious apartments and utilising the balconies. We thank you for choosing to stay with us and look forward to welcoming you back, we hope to see you soon. Kind regards... More 

Melbourne, Australia
Level Contributor
179 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed May 15, 2015

I had a very busy one-night stay at the Sebel and didn't have much chance to evaluate it. I had a massive apartment that was booked for me by my employer which was very comfortable, had a full kitchen and laundry facilities and could have accommodated 4 adults if necessary. I was charged $290 which for one person for one... More 

Was this review helpful? Yes 2
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Hello Robert C Thank you for taking to time to review our hotel. It was pleasing to hear you liked our location and all the cuisines and restaurant on offer so close by. We are fortunate to have spacious apartments and I hope you have the opportunity to come back and enjoy them when you have more time. Once again... More 

Brisbane, Australia
Level Contributor
193 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
3 of 5 stars Reviewed May 11, 2015

We booked into this place because they advertise "city views" BUT you seem to only get a "city view" if you book via the Sebel website. People who book via sites such as "booking.com" (like I did) enjoy a view of the busy train station and building roofs - so don't expect a "view" even if you request it! Also,... More 

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SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Hello Jmkel Thank you for your feedback from your stay, we appreciate your time reviewing our hotel. It was most disappointing to read that you were not happy during your stay. It was concerning that you felt booking directly with us provided you a city viewing apartment. Please be assured our room allocation process does not work this way. We... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 18, 2015

Absolutely perfect location right next to the chatswood train station and Westfield shopping center... greatly spacious 2 bedroom apartments with views of the city.. all facilities including pool gym and room service

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SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Hello Tony B Thank you for your fabulous review of our hotel, we appreciate your time in providing this. It was very pleasing to see that you liked our great location including our spacious 2 bedroom apartments and our facilities. We look forward to the opportunity to welcome you again. Kind regards Sandra Crisafi General Manager More 

Singapore, Singapore
Level Contributor
76 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed April 13, 2015

Next to the train line. Fantastic range of Western and Asian restaurants all around, walking distance. Value for money is fair. Front desk staff very helpful, but cleaning staff takes short cuts and could be improved. One thing is that the walls of the building are thin. You flush the toilet at night and it will wake up everyone one... More 

Was this review helpful? Yes 2
SebelChatswood, General Manager at The Sebel Residence Chatswood, responded to this review

Hello Moichee Thank you for taking the time to review our hotel. It was good to know you liked our fortunate location along with all the restaurants and cuisines they have to offer. I am pleased to know our reception team had a positive impact on your stay although most disappointed to note that the cleanliness of the apartment was... More 

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