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at Waterfront Whitsunday Retreat

4.5 of 5 438 Shute Harbour Road, Airlie Beach, Queensland 4802, Australia
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114 reviews from our community

Traveler rating
    76
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    10
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    6
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6
74
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5
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This place is awsome. Rooms are very clean staff excellent. What more could you want a spa on your balcony and a pool . Definitely value for money. We will be coming back. Ive read some bad reviews but I honestly know that's not the case. We are close to town.

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Recently stayed for 3 nights here the low price should have been an indication that the 5 star resort was not as advertised. The rooms were 3 star standard; the inclusion of Peter Morrissey bath products does not warrant the extra 2 stars. The room was set up nicely with music playing and lamps on when we arrived this was... More 

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Norwich, United Kingdom
Contributor
19 reviews 19 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived with a booking of 2 rooms as there were 4 of us, 2 couples, however a receptionist had cancelled one of our rooms accidentally and sold it on to someone else! Very disappointing. The rooms and location were great, but we were moved next door to the sister hotel which was nowhere near as nice. We had ants,... More 

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Wellington, Canada
Contributor
14 reviews 14 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Waterfront WhitSunday Retreat for two nights in Feb 2015. We liked the close proximity to town, the unit was very comfortable, and Conner at the reception was very helpful. He went out of his way to book us the transfers back to the airport and provided very good information on the tours and what to do... More 

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Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We arrived here excited for a pretty fancy apartment... we were really disappointed. The apartments are very tired & rundown and the rooms aren't very clean (Especially the bathroom!) The garden on our balcony was all weeds & no plants, not really nice to look at when you're spending alot of time on the balcony. There were some added bonuses... More 

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Scunthorpe, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My partner and I stayed here for the better part of 8 nights in a "Luxury Spa Suite". It soon became apparent that there was not much luxury or spa about it. We will start with the bathroom, very small with a shower toilet and sink crammed in. The shower didn't have a handle to open the door but did... More 

Was this review helpful? Yes 4
Airlie Beach, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Me and my partner stayed here for a week paying 750 dollars for a 'Luxury Spa Suite' and found nothing luxury about this hotel. For a luxury suite we expected it to be bigger and modern but the furniture seemed quite outdated and most was damaged, the bathroom rather dirty with a yellow toilet seat and rusty marks around the... More 

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Surrey, United Kingdom
1 review
1 of 5 stars Reviewed January 6, 2015

We stayed at Waterfront Whitsunday Retreat early December 14. The location was great. Disappointed with the suite bathroom floor was filthy toilet seat could do with changing. The whole suite could do with with a good clean and dust. There was nothing luxury about the interior unless you call all the electronic devices but we did not need wi or... More 

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Airlie Beach, Queensland, Australia
2 reviews
5 of 5 stars Reviewed December 21, 2014

My mum and I have made this our regular place to stay on the mainland on our days off from work on Hamilton Island. The lad at front office is always lovely to us, even when we arrive early as ferry gets us to Airlie around 9 a.m., we can check in early and not waste time waiting around. The... More 

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2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 2, 2014

Me and my husband stayed here on our wedding night we payed extra to get the spa room and the spa didn't even work. Was disappointed! Especially because we payed extra for something that didn't even work. The hotel over all is a bit dated and the bathroom wasn't very clean. probably won't go back.

Was this review helpful? Yes 1
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Additional Information about at Waterfront Whitsunday Retreat

Address: 438 Shute Harbour Road, Airlie Beach, Queensland 4802, Australia
Location: Australia > Queensland > Airlie Beach
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — at Waterfront Whitsunday Retreat 4.5*
Number of rooms: 6
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Also Known As:
Waterfront Whitsunday Retreat Airlie Beach
Waterfront Whitsunday Retreat Hotel
At Waterfront Whitsunday Retreat Airlie Beach/Whitsunday Islands

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