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at Whitsunday Vista Resort

1 Hermitage Drive | Whitsundays, Airlie Beach, Queensland 4802, Australia
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1 room 1 adult
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237 Reviews from our TripAdvisor Community

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2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

So some good things about my room...the spa was deep enough for a larger person, and I came in amidst super humidity to a lovely already cooled room awaiting me. However, the couch had stains, the cheap tv didn't have the pay tv channels as promised, plus there was an after market remote that had not been programmed correctly so... More 

Helpful?
Thank Ben P
john a, Manager at at Whitsunday Vista Resort, responded to this review

Im sorry you had these problems but again if you came down and reported the problems we might have shown you how to use them like the TV , the TV has Foxtel channels only you didnt know how to use it . all our showers have flexible hoses on them all you have to do is hold it ,... More 

Perth, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I booked this hotel with 2 girlfriends over Australia Day. For the price its exactly what I expected. Yes the grout could do with a good scrub in the bathrooms, yes the building is pretty old. But for 3 ppl it came to about $70pp per night so what do you expect. We found the room clean, well equipped. The... More 

Helpful?
Thank Kricket53
john a, Manager at at Whitsunday Vista Resort, responded to this review

We are very pleased of your review ,and your stay with us and we eager to see you in the future thank you again More 

Alyangula
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked a room for x7 nights on the 24/1/16. Cancelled the booking half an hour later and was charged $250, just obscene for a same day booking/cancellation! Policy states Cancellations made before 6:00 PM local hotel time, Tuesday, January 19, 2016 are subject to a hotel fee equal to 50 AUD Cancellations made after 6:00 PM local hotel time, Tuesday,... More 

Helpful?
1 Thank 953bruces
john a, Manager at at Whitsunday Vista Resort, responded to this review

Im sorry that you are not happy with our and the company you booked through but it is on there and our web site for all to see , nothing is hidden now once you book a plain flight and you miss the plain would the plain company reimburse your flight tickets ????? More 

Travelers are raving about these Airlie Beach hotels

Pembroke, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We hadn't realised that there was a weekend Rock Music Festival on in Airlie Beach until we arrived. However the i site in the town managed to book us into the Whitsunday Vista. The “i sites”, tourist information centres, all over Australia were extremely good. The staff were very helpful in finding accommodation and in general nothing was too much... More 

Helpful?
Thank floratheexplorer2016
Singapore, Singapore
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Well, we both knew accommodation in Australia don't come cheap. So the price we are paying for Whitsunday Vista definitely matches what we've got in terms of facilities, cleanliness, convenience etc. The room is a simple one, but we loved the idea that they had washing machines for our use for free, plus a dryer at the basement car park.... More 

Helpful?
Thank WayneGui
Townsville, Australia
2 reviews
2 of 5 stars Reviewed 4 weeks ago

Was so disappointed from the moment we stepped into our room. We paid for the Bayview Spa Suite as we were having a romantic weekend away and thought it would be nice. Rooms are very old and run down and the room that we got did not look like the pictures at all when we booked. The spa itself had... More 

Helpful?
Thank amy90102
john a, General Manager at at Whitsunday Vista Resort, responded to this review

we are very sorry about your stay , but and i mean but you complain on Tripadvsor but you dont come down and see us about your complaints, as you said you picked the room you required and the PRICE you wanted to pay , do you really think people see the role of your husband getting in the hot... More 

Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

good things first: the receptionist was very friendly snd the Thai restaurant is good! But: Everything looks totally different from the pictures! It must have been ages when they were taken! We had the Suite and you could see the Ocean far away but everything in front was ugly. The shower has a curtain but no matter how hard you... More 

Helpful?
1 Thank alexqt
john a, General Manager at at Whitsunday Vista Resort, responded to this review

We are very sorry that your stay wasnt enjoyable but after checking your room on departure yes the bathroom floor was very wet also the shower curtain is to go on the inside of the spa so the water stays in , we state on our booking site you will have ocean and bay views you might have missed that... More 

Huddersfield, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here twice in the past week. Booked on Booking.com. Told them we'd arrive after reception closed. Was no problem, called a late arrivals number from the intercom and was informed of out room number and key left in the room for us. Apartment spotless with a lovely spa bath looking out over the harbour. Bed very comfortable. We... More 

Helpful?
Thank Alan C
john a, General Manager at at Whitsunday Vista Resort, responded to this review

I would like to express our gratitude to giving our resort such a praise and would be very happy to have you stay with us again, and again thank you for such praise on our front receptionist thanks again More 

Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 22, 2015 via mobile

Nice apartment,we got one with full bay view...The resort is located across the street from the port of Airlie,so if you are taking any cruises,they all leave from there. The apartment was spacious,with a nice terrace,and a fully equiped kitchen. Main street of Airlie is 1 km away from the resort,so it takes about 10-15 minutes(walking) to get there. All... More 

Helpful?
1 Thank Oana T
john a, General Manager at at Whitsunday Vista Resort, responded to this review

Oana on behalf of our group we would like to thank you for your Trip Adviser review and we hope your Christmas ,new year and your holidays stay well and thank you again John More 

New South Wales, Australia
2 reviews
2 of 5 stars Reviewed December 15, 2015

Chose this hotel cause I thought it looks good,heard good stuff but when we check in, very disappointed. Bed was not comfortable, me and my boyfriend wake up in the middle of the night frequently. We stayed to this hotel for our anniversary and everything was well planned, and did not expect that our accommodation will not so helpful. on... More 

Helpful?
Thank trixie_adventure
john a, General Manager at at Whitsunday Vista Resort, responded to this review

Unjust complaint as the guest has got upset that they had to pay for the lost key so they blame the resort and find excuses. As we had guest check out that same room and where very happy and no complaint.If they came down and complained about the bed we would have sorted something out like putting them in another... More 

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