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Base Airlie Beach Resort

336 Shute Harbour Road, Airlie Beach, Queensland 4802, Australia
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Base Airlie Beach Resort
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395 Reviews from our TripAdvisor Community

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Imperia, Italy
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed today NEW

We stayed one night before and one night after our whitsunday tour. We had a discount from a travel agency, so we paid 10$ each for a parking space and we slept on the car. The parking spaces are very close to each other, but I slept well and it was not that noisy. Showers and toilets are dirty towards... More 

Helpful?
Thank LauraGorle
Mackay, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Clean and tidy room. Good price for a double room. Bathroom was clean. Comfortable bed with air conditioning room was great! Staff very helpful and friendly. Lots of parking too. Great location walking distance to everything. Pool was also great.

Helpful?
Thank nikiann04
Cambridge, United Kingdom
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Always seems to be a 45 minute+ wait for the desk, although only 2 members of staff are doing anything at once (the others clearly have something better to do, because laughing with your colleague at the desk when there's a queue 30 people waiting to check in. The staff we rude and snide, and short with every reply; they... More 

Helpful?
Thank Dylan A

Travelers are raving about these Airlie Beach hotels

Bristol, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Stayed at base for 3 nights, staff were friendly however the rooms and bathrooms are very dirty, we had dead flys, a leaking toilet and needed a good clean. After complaining about our room they sent a cleaner who did nothing apart from put bleach down the toilet and left the dead flys, we then complained again and they were... More 

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Thank dingodog123
London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Arrived at this hostel at about 9:45am after a 17 hour bus journey from Noosa. As soon as we got into the reception, we were met with about 40 people sitting on the floor with all of their luggage. We tried to go up to the desk to check in (as some hostels we have stayed at had already had... More 

Helpful?
Thank Georgie B
Hampshire, United Kingdom
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 1 night before my 2 night sailing trip, then another after I got back. The location is abit away from the coach station but close to everything else. Both pools here are ok and the general site is again ok. Would happily stay here again tho as the rooms were clean and had air con. Staff were... More 

Helpful?
1 Thank UnitedKingdom44
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Lovely staff, had a few problems with our base passes as the last base hostel said they had no records of us staying there so Base Airlie Beach sorted it all out for us, very grateful for this! Nice spacious rooms, wasn't the cleanest of rooms but its ok for a few days! Was given a voucher for a free... More 

Helpful?
1 Thank glj25
Level Contributor
4 reviews
1 of 5 stars Reviewed 3 weeks ago

Me and a friend were gonna check in on christmas (25th). We arrive on the other side of town and try to call them to see if they could pick us up but they don't answer the phone. We arrive and the doors are closed, but there's staff inside who gives us mean looks before one of them opens and... More 

Helpful?
Thank Linn D
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

Rooms were very tired and dirty. We had a private room for 3 nights and moved into a shared room for 1 night. The rooms have ensuit bathrooms and they are filthy. The kitchens are poorly equipped, nothing to prepare food with (knives, chopping boards etc). Each time I went in the kitchen it was extremely dirty and so we... More 

Helpful?
Thank lauraamyjohnstone
kelsastar79, General Manager at Base Airlie Beach Resort, responded to this review

Hi Laura, Thanks for taking the time to leave us a review. I'm sorry to hear about the cleanliness of the bathrooms, I am having another meeting tomorrow with the HK staff in regards to the cleaning of the rooms. Unfortunately we do have someone clean the conmen areas over 3 times a day but due to other guests not... More 

Knoxville, Tennessee
Level Contributor
107 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for a quick night in Airlie. I had a 6 person room, but knew all the girls in there with me. When we first got there, there were ants all over the floor! It was really gross. We killed as many as we could and kept everything of ours off the floor. The shower in our room... More 

Helpful?
Thank ElizaCait
kelsastar79, General Manager at Base Airlie Beach Resort, responded to this review

Hi Eliza, Thanks for taking the time to leave us a review. Living in the tropics it is hard to keep all the little creepy crawlies out of the rooms, but we do try. I have spoken to HK about bathrooms and will be keeping a very close eye on these over the coming weeks. I hope you enjoyed your... More 

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