There are two sections to this resort, the mango lagoon and the owner operated palm cove serviced apartments. http://www.palmcoveservicedapartments.com.au. The owners gave us a great deal, and were extremely friendly and helpful - even to the extent of calling up friends to get a special rate for car hire and driving us to pick up a car at no extra... more

A stay at Mango Lagoon provides 2 holiday experiences in one. The "Fantasy" holiday provided by the web page and glossy brochure which promises CLEAN, self contained apartments with the most modern appliances, friendly staff, tropical pool & surrounds, airport transfers & in house movies and then there is the "Reality" holiday experience - the apartment which you DID NOT... more

I travelled to Cairns with my boyfriend and we chose to stay in Palm Cove after spending a day there at the beach (we had been staying closer to the city before that) On arrival, we were met by a slightly disgruntled staff member, who seemed to be in a bad mood and was quite dissmissive of us as we... more

My husband and I stayed at the Mango Lagoon Resort on our way to Perth to explore the Cairns area. It was everything we expected and more. The resort looks exactly as in the brochure, beautifully kept gardens, lovely pools and excellent service. Staff were very friendly and helpful and arranged some excellent daytrips for us. Ignore the bad comments... more

I stayed at the resort for 5 nights earlier this year with my mum. We had never been to Cairns so wanted to do the touristy thing. We arrived early (before check in) and the receptionist was so lovely, she let us into our room early rather than waiting around. When we got to the room, a 2 bedroom apartment,... more

We chose the hotel because of the cool photos of the pool on the website, which they were, however with only two chairs around each pool, unless you rise with the sun and nab a chair early on, your going to be stuck only looking at the photos on the website. All in all, our room was okay, had a... more

This was our second trip to the Cairns region, the first being some 10 years ago when my now wife and I were still dating. Back then we wanted to do it all - reef trips, rainforest adventures, white water rafting and so on. This is what we did and we had a fantastic time. This time around our focus... more

We arrived to find the room either not been cleaned or had other people in it, Reception closed at 11am and it was 2pm, we finally we contacted someone and were told she would be there in 10min but she did not turn up for 40 min. We were then moved to another room which at first glance look Ok... more

I chose this hotel as I had been here 2 years earlier on a travel agent famil and fell in love with it, so decided to take my partner back here to show him how great it was. Well...I don't know if it was a change of ownership or what, but it was just awful. When I emailed my credit... more