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Mango Lagoon Resort & Wellness Spa

Hotel website
81-85 Cedar Road, Palm Cove, Queensland 4879, Australia
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Mango Lagoon Resort & Wellness Spa
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Mango Lagoon Resort & Wellness Spa
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347 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and myself just spent 5 nights at this resort which both of us enjoyed very much. We stayed in a ground floor 1 bedroom apartment which was spacious and comfortable this particular apartment did not although have a pantry or cupboard space for food which is a bit unusual for a self contained unit (1A) but in saying... More 

Was this review helpful? Yes 1
New Plymouth, New Zealand
1 review
3 of 5 stars Reviewed 3 weeks ago

We stayed for a week at the Magoo Lagoon Resort. The pools are fabulous and the highlight of the stay. However I would advise not to stay on the sunny side of the complex as there are no umbrellas for shade in the courtyard apartments. It was almost 30 degress each day so impossible to sit out which was a... More 

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2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

Very disappointing, I have traveled all over the world and never been expected to pay for pool towels toilet paper or extra tea and coffee for the room. cheap ordinary breakfast nothing fresh stale cereal very very average. Friendly staff are the only saving grace of this over priced establishment

Was this review helpful? Yes 3
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 22, 2015

Arrived late at night was given clear instructions on how to access key and directions to room. Resort looks spectacular at night (later find out just as spectacular during the day). Instructions at reception on how to contact management as late arrival this was not required. The room was upstairs and was perfect and suited our requirements very spacious and... More 

Was this review helpful? Yes 1
Adelaide, Australia
Contributor
20 reviews 20 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 20, 2015

This was our second stay at mango lagoon. We stayed in apartment 9 (again) and loved it. Very quiet, peaceful, relaxing. This apartment is ground floor location. Pleased to say it was very clean and comfortable. Has 2 great bedrooms both with own bathrooms, kitchen, lounge, dining, TVs, DVD players and loads of free DVDs, fully air cond and ceiling... More 

Was this review helpful? Yes 3
Annandale, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 19, 2015

Great resort the pictures do not do it justice....spacious is an understatement...clean and modern...pools galore and a short stroll to the Palm cove beachfront...it's one of those resorts that you really don't have to leave...friendly and knowledgable staff..this will be one of our regular holiday spots.....

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MangoTeam, Guest Relations Manager at Mango Lagoon Resort & Wellness Spa, responded to this review

Hello Kellie D Thank you for taking the time to review Mango Lagoon. It is excellent to hear our resort will be a regular holiday spot for you. The staff will be pleased to hear you found them knowledgeable and helpful. Many people mention how serene and peaceful the property is, having 4 pools certainly helps and more often than... More 

San Diego, California
Top Contributor
82 reviews 82 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 18, 2015

We stayed here for about 10 days and had a great time. The staff were polite and very attentive, the grounds and pools were impeccably kept and our apartment room was wonderfully furnished. There was a full kitchen, dining room and lounge room with one bedroom (king bed) bathroom and enclosed laundry. The rooms overlooked the lagoon pools and was... More 

Was this review helpful? Yes 1
MangoTeam, Guest Relations Manager at Mango Lagoon Resort & Wellness Spa, responded to this review

Hello Thank you for taking the time to let others know about your wonderful experience at Mango Lagoon. It is always fantastic to hear you found the staff polite and attentive. Our staff have a simple mission to make sure our guests stay is the best possible in Palm Cove. Thank you also for mentioning the lovely grounds, our groundsman... More 

1 review
3 of 5 stars Reviewed April 17, 2015 via mobile

We arrived late after a long flight and waited for someone to appear at reception. The gentleman then explained we had a long walk to our allocated apartment, showed us on the map and said 'enjoy your stay'. No offer to help with bags or show us the way in the dark. The room was ok, spacious just a bit... More 

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MangoTeam, Guest Relations Manager at Mango Lagoon Resort & Wellness Spa, responded to this review

Hello Stephie c Jones, Thank you for taking the time to review our beautiful property. We would like to take this opportunity to respond to some concerns you have pointed out. unfortunately you arrived late and after our reception hours which are 7:30 - 6pm daily and 7:30 - 3pm Sat and Sunday. However the live onsite manager did receive... More 

Johannesburg
Top Contributor
86 reviews 86 reviews
50 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed April 11, 2015

We stayed at this resort for five days as part of a two-week holiday in the area. It was our least favourite of the three resorts we visited. That said, it could have been the best. The location is great, close to the beach and a short drive from shops (Coles at Clifton Beach and the major centre at Smithfield)... More 

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Cairns, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2015

All in all a reasonable place to stay. The receptionist on checkin was just ok, it seemed a bit of an imposition to have us there rather than creating a home away from home environment. There is quite a strict approach to the rules, and apparently we had to empty the rubbish bins in our apartment on departure. The pools... More 

Was this review helpful? Yes 1
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