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Pullman Palm Cove Sea Temple Resort & Spa

Certificate of Excellence
5 Triton St, Palm Cove, Queensland 4879, Australia
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Pullman Palm Cove Sea Temple Resort & Spa
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kilcunda
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

You have to hand it to Accor, they really do service excellence well. On arrival we were treated with warm and friendly smiles at the front desk which set the 'tone' for the week of our visit. The staff booked us restaurants, snorkeling trips, visits to a crocodile farm. all with advice on what to expect and experience. The Bar... More 

Was this review helpful? Yes
Ajay V, General Manager at Pullman Palm Cove Sea Temple Resort & Spa, responded to this review

Dear phantom W, Thankyou for taking the time to share your experience on Trip Advisor after your recent stay with us. I am so pleased that you enjoyed your stay and delighted to hear that our team left such a positive impression with you. I will definitely share your kind comments with the team especially Martin and George as they... More 

Sydney
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We thought we'd booked Port Douglas so were a bit worried to be sent back to Palm cover. In fact it was great. We were very comfortable and happy with our stay. Great staff. Got a good breakfast deal from reception which took $11 per person off the breakky cost - makes a big difference. Would stay again.

Was this review helpful? Yes
Ajay V, General Manager at Pullman Palm Cove Sea Temple Resort & Spa, responded to this review

Dear mands270710, Thanks for taking the time to provide us with your feedback, we are delighted to hear that you had a great stay with us. I am also pleased to hear that you were able to utilise our breakfast offerings as we work hard to deliver a great product at affordable prices. From the team and me we hope... More 

Wellington, New Zealand
Level Contributor
146 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 265 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a very spacious two bed suite. It was nicely kitted out, but felt more like a rental apartment rather than a hotel. It was nicely designed, but felt a bit austere. It was also showing a few signs of wear. On the plus side, the hotel has a great complex of pools, offers great access to the beautiful... More 

Was this review helpful? Yes 1
Ajay V, General Manager at Pullman Palm Cove Sea Temple Resort & Spa, responded to this review

Dear FulhamMan, Thank you so much for your comments relating to your recent stay at the Pullman Palm Cove. It’s unfortunate that certain aspects of your stay were impacted by the service standards and design you refer to, and I apologise on behalf of the team for this. While I cannot change your impression this experience has left you with,... More 

Melbourne, Australia
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed for one night and found the hotel to be lovely. We had a twin room and it was really big with two single beds. Lovely and bright and plenty of room for cases etc, lovely big bathroom as well. Buffet breakfast was included which was lovely. Great staff in every area. Would happily stay again.

Was this review helpful? Yes 1
Ajay V, General Manager at Pullman Palm Cove Sea Temple Resort & Spa, responded to this review

Dear hols_rus2014, Greatly appreciate you feedback regarding your recent stay with us. I would agree that the twin rooms are very comfortable and are bigger than a standard Hotel room and I am glad that you were able to enjoy the facilities at the resort including the Breakfast. Our staff is our biggest asset and very pleased to hear that... More 

Melbourne, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Very enjoyable few nights at sea temple. Great location a short stroll into the main strip at Palm cove. Rebecca at reception was just lovely to deal with on many occasions. Nothing was too much trouble and good sized rooms. Food wasn't much but would recommend to others as have countless food options on doorstep.

Was this review helpful? Yes
Ajay V, General Manager at Pullman Palm Cove Sea Temple Resort & Spa, responded to this review

Dear Kat-moimoi, Thank you for your kind comments regarding your recent stay with us, I am very pleased to hear that you enjoyed your stay with us, We’re fortunate to have a very good team at the hotel who strive to offer our guests the best possible service with a friendly and efficient approach. I will personally share your comments... More 

Arlington, Texas, United States
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

2 bedroom apartment with rooftop terrace was a great place for our family. Pool and pool bar were very comfortable and offered good service. Beach is beautiful, although the prohibition of furniture on the beach meant less enjoyment of that amenity than we would have liked. Close to shops and restaurants on the esplanade in Palm Cove.

Was this review helpful? Yes
Ajay V, General Manager at Pullman Palm Cove Sea Temple Resort & Spa, responded to this review

Dear Greg M, I am so pleased you enjoyed your stay and experience at the Resort and appreciate the time taken to share your feedback. We really are in an amazing location with the beautiful Beach on one side and vibrant Palm Cove Esplanade on the other. It’s also wonderful to hear that you enjoyed our food and service around... More 

Level Contributor
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Apartment style 2 bedroom apartment was excellent. Very tidy and great location to Palm cove restaurants and shops. Hotel had weddings in main restaurant on both Saturday and Sunday but closing sliders and doors knocked out all the noise. Really enjoyed the pool and location. Great family location

Was this review helpful? Yes
Ajay V, General Manager at Pullman Palm Cove Sea Temple Resort & Spa, responded to this review

Dear David H, Greatly appreciate your feedback and above all pleased to hear that you had a great holiday with us. I hope you had time to explore this beautiful part of the world and look forward to the opportunity to welcome you back in the near future. Kind Regards Ajay Vaid General Manager More 

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