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Sarayi, Palm Cove

4.0 of 5 95 Williams Esplanade, Palm Cove, Queensland 4879, Australia
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Certificate of Excellence 2014
Sarayi, Palm Cove
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Sarayi, Palm Cove
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196 reviews from our community

Traveler rating
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    16
    10
    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Townsville, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

It's hard to beleive the last review regarding the rude staff at this Motel. John and staff could not be more friendly or helpfull for the three nights we stayed. Rooms are super clean ,comfortable and very spacious with large screen tv. Thanks John for making our stay enjoyable and we will be back next year.

Was this review helpful? Yes 1
Positano, Italy
Contributor
13 reviews 13 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

OMG hotel staff so rude, saturday afternoon cant get a towel and apparently asking for one is a crime. Rooms smell like sewerage which is perfect for anniversary, oh and when you get moved they will charge you for the move. This was topped each night by some dubious looking men whistling and commenting on my niece's appearance. When I... More 

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I stayed around Australia for 2 weeks and our last 2 night of the trip were here at the Sarayi. We arrived late and the owner was very accommodating. He got us in our room with ease. The room was very clean.The back patio was shaded and perfect for hanging our wetsuits and dive gear. The pool... More 

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John_Sarayi, General Manager at Sarayi, Palm Cove, responded to this review

Thank you very arsmith628 for your review. It is lovely to hear when our guests have enjoyed their time with us, and that their time in Palm Cove was a memorable part of their holiday for all the right reasons. Regards, John Astle General Manager More 

Cairns, Australia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 20, 2015

I booked a one night getaway on the spur of the moment. With 3 adults I just booked a rollaway bed to keep the costs down but as soon as I told the lovely receptionist that we were locals she upgraded us to a one bedroom apartment, overlooking the beach no less! Room was spacious and clean. This hotel has... More 

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Saint Louis, Missouri
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 15, 2015

I recently stayed at the Sarayi hotel located along the beach of Palm Cove and had an excellent experience. Palm Cove is a trendy quite resort town with a long beachfront walk with mangroves and palms between the walk and the beach. The Sarayi is probably less than 100 meters from the ocean. John, the manager was exceptional to work... More 

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Darwin, Australia
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed January 1, 2015

We were looking for a beach getaway in Port Douglas and almost missed overlooked this little gem! Right on the beach with fantastic stand by rates we were delighted with the garden studio rooms. Quiet, clean, comfy and over the road from the beach and surrounded by cafés and restaurants this place is perfect for budget conscious travelers.

Was this review helpful? Yes 1
Bangalore
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 10, 2014

The Sarayi was recommended by a friend. It is a convenient location in Palm cove. It is located in the middle with Cairns on one side and Daintree on the other. If you want a quite place, with the beach across the road, then this is the place. Sarayi hosts events and weddings as well. It is a clean and... More 

Was this review helpful? Yes 4
Bakewell, England, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 21, 2014

The Sarayi is situated in the heart of the main drag along the beach at Palm Cove. It has a small but adequate rooftop pool and is just across the road from the beach. Palm Cove itself is an up market quiet resort with a long beachfront walk, and a mangrove walk beyond that.There are plenty of hotels and restaurants... More 

Was this review helpful? Yes 1
John_Sarayi, General Manager at Sarayi, Palm Cove, responded to this review

Hi Ian, Thank you for your review. We have taken steps to reduce the ground floor noise by creating a more substantial lounge area away from the stairwell which looks out to our garden courtyard. I have just uploaded a photo of it. This should appear on TripAdvisor in the next 2 to 5 days. Regards, John More 

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 17, 2014

This was a great little hotel on the beech front of Palm Cove. The ground floor rooms were very big with a patio outside. All guests receive a 10% discount on a dinner bill in the restaurant connected to the hotel. The accompanying restaurant possessed great staff, a great menu and cocktails to match. The one thing that I didn't... More 

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John_Sarayi, General Manager at Sarayi, Palm Cove, responded to this review

Hi Daniel, Thank you for your review. During your stay, I was speaking to a few travelers who were heading out on a tour of the reef, who unfortunately were somewhat vocal. The door to the restaurant is closed early in the morning and late at night to minimise the dining noise. One point for clarification is that we currently... More 

London, United Kingdom
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 9, 2014

Stayed here for one night. Rooms were very large and bathrooms also good sized. Manager welcoming and very helpful when we wanted an ironing board and to use the laundry. Next door to a shop which is very handy and you get 10 percent off at the rising sun next door which would recommend visiting. This place is nothing amazing... More 

Was this review helpful? Yes
John_Sarayi, General Manager at Sarayi, Palm Cove, responded to this review

Thanks for your feedback Amelia. You'll have to stay longer next time. (:-) Regards, John More 

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Additional Information about Sarayi, Palm Cove

Address: 95 Williams Esplanade, Palm Cove, Queensland 4879, Australia
Location: Australia > Queensland > Cairns Region > Palm Cove
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sarayi, Palm Cove 4*
Number of rooms: 168
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Also Known As:
Sarayi, Palm Cove Hotel Palm Cove
Hotel Style:
#1 Best Value Hotel in Palm Cove
#8 On the Beach Hotel in Palm Cove
#10 Romantic Hotel in Palm Cove
#11 Luxury Hotel in Palm Cove

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