We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 13 Palm Cove hotels

Sarayi, Palm Cove

4.0 of 5 Hotel   |   95 Williams Esplanade, Palm Cove, Queensland 4879, Australia
Hotel amenities
Save Saved
You added Sarayi, Palm Cove to your Saves list
Sarayi, Palm Cove
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
86%
Ranked #8 of 13 Hotels in Palm Cove
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
David S Sydney, Australia
Write a Review

185 reviews from our community

Traveler rating
    104
    56
    14
    9
    2
See reviews for
27
89
24
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW

Arrived tired and were disappointed with room which needed a good clean. We did not get a good sleep on any of the three nights we stayed. We were too hasty in choosing this hotel and will not return.

Was this review helpful? Yes
Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The Sarayi is a great place in a lovely part of FNQ. The Manager, John, is very friendly and helpful and its slap bang in the middle of Palm Cove. The rooms are fine, although the ones on the ground floor can be a bit noisy.

Was this review helpful? Yes
Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 15, 2014

I recently stayed 5 nights at the Sarayi hotel and had a pleasant experience. John, the manager was great to deal with as soon as I arrived and throughout my stay, he always referred to me by my first name like I was a friend of his so that was very welcoming. He gave great suggestions for which tour companies... More

Was this review helpful? Yes 3
Pukekohe East, Auckland, New Zealand
Top Contributor
77 reviews 77 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 30, 2014

After a very disappointing relocation due to a double booking we ended up here. The manager was very accomodating of this surprise and welcomed us the highlight really!!. Our room had an amazing sea view and was very spacious. Well equiped with everything a couple would need to be self catering.We felt it could be noisy as we were located... More

Was this review helpful? Yes 3
Bali, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2014

Just checked out of a great (although short) stay with Sarayi. I particularly want to mention the exceptional service of John at reception who helped me on various occasions by going above and beyond. For starters, I was able to check me in early, even though my partner had booked the room, when her flight was delayed. He also helped... More

Was this review helpful? Yes
Melbourne, Australia
Reviewer
3 reviews 3 reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 17, 2014

Stayed for 6 nights in July 2014 in the garden view rooms, our experience was as follows: -Very limited housekeeping, bed linen not changed until after third night. -No towel exchange at all on one day, dirty glasses and cups left on bench, toiletries not replaced. -Floor not swept at all, sand underfoot. -Water lays on shower floor away from... More

Was this review helpful? Yes 4
singapore
Top Contributor
223 reviews 223 reviews
71 hotel reviews
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed July 13, 2014

I would've liked to have loved Sarayi, but I don't. Indication to the hotel parking is not clearly marked. It cannot be accessed from the front of the hotel and there are no signs that I saw that showed where to park (behind). The reception is not manned beyond a certain hour and so you have to enter some password... More

Was this review helpful? Yes 1
Cairns, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 3, 2014

My son's wedding in May 2014 was a huge success despite the unpredictable weather. The Sarayi team were wonderful in their expertise and patience and met all our requests with a smile. The rooms were spacious and comfortable and the food was great. Thank you all so much. Chris P

Was this review helpful? Yes 1
Mudgee, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed June 29, 2014

Enjoyed our 7 night stay at the Sarayi , A must to stay in the ocen view rooms , great views , waves crashing , Palm cove is relatively quiet at night , cant comment on the rooms at the rear of the property but our room was clean , , roof top pool area is private and worth a... More

Was this review helpful? Yes 1
Port Augusta, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 25, 2014

We booked out the whole hotel for our daughter's wedding. John was more than helpful & always did things with a smile on his face & was very accommodating with all the requests made of him. Nothing was too much trouble for any of the staff & they certainly made for a very happy, fun wedding for the duration we... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Sarayi, Palm Cove, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sarayi, Palm Cove? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sarayi, Palm Cove

Address: 95 Williams Esplanade, Palm Cove, Queensland 4879, Australia
Location: Australia > Queensland > Cairns Region > Palm Cove
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sarayi, Palm Cove 4*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Travelocity, Tingo, Cheap Tickets, Hotels.com, HotelTravel.com, Agoda, Odigeo and Venere so you can book your Sarayi, Palm Cove reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sarayi, Palm Cove Hotel Palm Cove

66 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (58)
Viewed
Room/suite (9)
Viewed
Pool/beach area (24)
Viewed
View from room (3)
Viewed
Dining (3)
Viewed
Hotel & grounds (11)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (9)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
View from room (1)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Palm Cove with
any amenities