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All 13 Palm Cove hotels

Sarayi, Palm Cove

4.0 of 5 Hotel   |   95 Williams Esplanade, Palm Cove, Queensland 4879, Australia
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88%
Ranked #7 of 13 hotels in Palm Cove
Certificate of Excellence 2014
A recent review
  • Reviews (178)
  • Photos (66)
  • Amenities
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  • Room tips (52)
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178 people have reviewed this hotel

Traveler rating
    102
    54
    13
    7
    2
See reviews for
25
86
22
6
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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  • German first
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English first
singapore
Top Contributor
216 reviews 216 reviews
71 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed today NEW

I would've liked to have loved Sarayi, but I don't. Indication to the hotel parking is not clearly marked. It cannot be accessed from the front of the hotel and there are no signs that I saw that showed where to park (behind). The reception is not manned beyond a certain hour and so you have to enter some password... More

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Cairns, Australia
2 reviews
4 of 5 stars Reviewed 1 week ago

My son's wedding in May 2014 was a huge success despite the unpredictable weather. The Sarayi team were wonderful in their expertise and patience and met all our requests with a smile. The rooms were spacious and comfortable and the food was great. Thank you all so much. Chris P

Was this review helpful? Yes
Mudgee, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed our 7 night stay at the Sarayi , A must to stay in the ocen view rooms , great views , waves crashing , Palm cove is relatively quiet at night , cant comment on the rooms at the rear of the property but our room was clean , , roof top pool area is private and worth a... More

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Port Augusta, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We booked out the whole hotel for our daughter's wedding. John was more than helpful & always did things with a smile on his face & was very accommodating with all the requests made of him. Nothing was too much trouble for any of the staff & they certainly made for a very happy, fun wedding for the duration we... More

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Adelaide, Australia
1 review
5 of 5 stars Reviewed 4 weeks ago

Booked out the whole place for our wedding wknd and every single one of us loved the place. All staff were super friendly and couldn't do enough for us and believe me we asked alot! The roof top area was awesome would recommend it for any function, it's beautiful.

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Perth, Australia
1 review
5 of 5 stars Reviewed June 5, 2014

We had a wonderful time in Cairns staying at this hotel in May this year for a wedding. John was wonderful and looked after us really well. Nothing was too much trouble. Our two rooms on the ground floor were large, very clean and modern and had everything we wanted. The most comfortable beds! Would definitely stay again and would... More

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Melbourne
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 2, 2014

After such a great time last year, we decided to stay here again this year. The Hotel is in a perfect location in Palm Cove. A shuttle can drop you at the door from Cairns. John and his team took great care of us - John even came to the start of our race to cheer us on! His team... More

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Adelaide, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 1, 2014

We stayed here recently for a wedding. Hotel was nice, very friendly manager who was always happy to help out. We stayed in an Apartment room on the first floor, was very large and we were quite happy with it. Only downside was floors were a little dirty however being a beach location it is expected.

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Noosaville, Queensland, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 27, 2014

A great appearance as you approach Sarayi and excitement at being in Palm Cove again, became a tragedy as a rooftop party mess was not cleaned up for 24 hours, resulting in a dangerously slippery stairway, with no warning signs, or even a witch's hat, to take extra care. So one broken foot/ heel resulted after a fall down 8... More

Was this review helpful? Yes 2
Melbourne, Australia
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed May 22, 2014

If Sarayi promoted itself as what it is - a relatively cheap hotel in the centre of one of the most beautiful beaches in Far North Queensland then I wouldn't be writing this review. It doesn't. It is a cheap hotel and its lower cost rooms are badly in need of a renovation. The Garden View Rooms are located on... More

Was this review helpful? Yes 4
JohnAstle, General Manager at Sarayi, Palm Cove, responded to this review

Dear Liquidseal, It appears unfortunately that your review is based largely on my miss-understanding of a conversation we had. When you returned later in the day around 6pm, I did apologize for my mis-understanding from our morning conversation that I thought you not longer required a daily service. I then offered you the choice of two hotel rooms for the... More

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Additional Information about Sarayi, Palm Cove

Address: 95 Williams Esplanade, Palm Cove, Queensland 4879, Australia
Location: Australia > Queensland > Cairns Region > Palm Cove
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sarayi, Palm Cove 4*
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Also Known As:
Sarayi, Palm Cove Hotel Palm Cove

66 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Palm Cove #4 On the Beach Hotel in Palm Cove #7 Romantic Hotel in Palm Cove #7 Luxury Hotel in Palm Cove
Hotel Class
Number of rooms
168

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