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Sarayi, Palm Cove

4.0 of 5 95 Williams Esplanade, Palm Cove, Queensland 4879, Australia
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Certificate of Excellence 2014
Sarayi, Palm Cove
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Sarayi, Palm Cove
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190 reviews from our community

Traveler rating
    105
    57
    16
    10
    2
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27
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bangalore
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Sarayi was recommended by a friend. It is a convenient location in Palm cove. It is located in the middle with Cairns on one side and Daintree on the other. If you want a quite place, with the beach across the road, then this is the place. Sarayi hosts events and weddings as well. It is a clean and... More

Was this review helpful? Yes 2
Bakewell, England, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 21, 2014

The Sarayi is situated in the heart of the main drag along the beach at Palm Cove. It has a small but adequate rooftop pool and is just across the road from the beach. Palm Cove itself is an up market quiet resort with a long beachfront walk, and a mangrove walk beyond that.There are plenty of hotels and restaurants... More

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John_Sarayi, General Manager at Sarayi, Palm Cove, responded to this review

Hi Ian, Thank you for your review. We have taken steps to reduce the ground floor noise by creating a more substantial lounge area away from the stairwell which looks out to our garden courtyard. I have just uploaded a photo of it. This should appear on TripAdvisor in the next 2 to 5 days. Regards, John More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 17, 2014

This was a great little hotel on the beech front of Palm Cove. The ground floor rooms were very big with a patio outside. All guests receive a 10% discount on a dinner bill in the restaurant connected to the hotel. The accompanying restaurant possessed great staff, a great menu and cocktails to match. The one thing that I didn't... More

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John_Sarayi, General Manager at Sarayi, Palm Cove, responded to this review

Hi Daniel, Thank you for your review. During your stay, I was speaking to a few travelers who were heading out on a tour of the reef, who unfortunately were somewhat vocal. The door to the restaurant is closed early in the morning and late at night to minimise the dining noise. One point for clarification is that we currently... More

London, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 9, 2014

Stayed here for one night. Rooms were very large and bathrooms also good sized. Manager welcoming and very helpful when we wanted an ironing board and to use the laundry. Next door to a shop which is very handy and you get 10 percent off at the rising sun next door which would recommend visiting. This place is nothing amazing... More

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John_Sarayi, General Manager at Sarayi, Palm Cove, responded to this review

Thanks for your feedback Amelia. You'll have to stay longer next time. (:-) Regards, John More

Sunshine Coast, Australia
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed October 8, 2014

Booked 4 nights in a beach front apartment and hoping for a nice 4 night, well deserved relaxing trip. Room was what we expected, apart from only 5 tv channels available (all channel 9 related) and could not pick up the free wifi offered. Turned into Party Central when we found out there was a wedding on the rooftop. As... More

Was this review helpful? Yes 1
John_Sarayi, General Manager at Sarayi, Palm Cove, responded to this review

Hi CLD1975, Thank you for taking the time to write a review about your stay. I am glad that your Ocean View apartment was what you expected. The shortage of TV channels was due to a recent change across Cairns that impacted some of the rooms in the hotel. A simple re-tuning of the TV set has now remedied the... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 16, 2014

Arrived tired and were disappointed with room which needed a good clean. We did not get a good sleep on any of the three nights we stayed. We were too hasty in choosing this hotel and will not return.

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 4, 2014

The Sarayi is a great place in a lovely part of FNQ. The Manager, John, is very friendly and helpful and its slap bang in the middle of Palm Cove. The rooms are fine, although the ones on the ground floor can be a bit noisy.

Was this review helpful? Yes 1
Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 15, 2014

I recently stayed 5 nights at the Sarayi hotel and had a pleasant experience. John, the manager was great to deal with as soon as I arrived and throughout my stay, he always referred to me by my first name like I was a friend of his so that was very welcoming. He gave great suggestions for which tour companies... More

Was this review helpful? Yes 3
Pukekohe East, Auckland, New Zealand
Top Contributor
92 reviews 92 reviews
34 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed July 30, 2014

After a very disappointing relocation due to a double booking we ended up here. The manager was very accomodating of this surprise and welcomed us the highlight really!!. Our room had an amazing sea view and was very spacious. Well equiped with everything a couple would need to be self catering.We felt it could be noisy as we were located... More

Was this review helpful? Yes 3
Bali, Indonesia
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2014

Just checked out of a great (although short) stay with Sarayi. I particularly want to mention the exceptional service of John at reception who helped me on various occasions by going above and beyond. For starters, I was able to check me in early, even though my partner had booked the room, when her flight was delayed. He also helped... More

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Additional Information about Sarayi, Palm Cove

Address: 95 Williams Esplanade, Palm Cove, Queensland 4879, Australia
Location: Australia > Queensland > Cairns Region > Palm Cove
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sarayi, Palm Cove 4*
Number of rooms: 168
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Also Known As:
Sarayi, Palm Cove Hotel Palm Cove

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