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Sarayi Boutique Hotel

95 Williams Esplanade, Palm Cove, Queensland 4879, Australia
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1 room 1 guest
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Sarayi Boutique Hotel
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209 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (209)
  • Mar-May only
    (50)
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    (76)
  • Sep-Nov only
    (53)
  • Dec-Feb only
    (30)
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melbun
Level Contributor
7 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Sarayi for 5 nights in a hotel style room .The room was clean and comfortable without being outrageously priced .This hotel is central to everything in Palm Cove and directly opposite the beach .Surrounded by marvellous eateries catering for all tastes and wallet sizes,I cannot recommend this hotel highly enough .John the GM... More 

Was this review helpful? Yes
John_Sarayi, General Manager at Sarayi Boutique Hotel, responded to this review

Hi savvydon, Thanks for taking the time to write your review. Hope to see you again. Cheers, John More 

Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Family with 5year old. It was a last minute plan to split stay between Port Douglas and Palm cove and we chose Sarayi based on availability. Right on William esplanade so perfect location! Lots of good eating places on the strip. Manager John very very helpful to organize trips. Our girl enjoyed Hartleys and Kuranda. While we spend a full... More 

Was this review helpful? Yes
John_Sarayi, General Manager at Sarayi Boutique Hotel, responded to this review

Hi R, It was great to have your family stay with us, and it is reassurring that you recognised the cleanliness of your room. After receiving your review, I did investigate the issues you raised regarding breakfast. The Rising Sun is certainly one of the more popular breakfast eateries in Palm Cove. I can confirm that there was one day... More 

Frankfurt
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent 5 nights at the Sarayi at my 4 weeks stay in Australia, being super happy with my choice The room was spacious with a nice terrace and bathroom. To offer the very good value that it does, the Sarayi has a cooperation with its adjacent restaurant for nice breakfast choices. John, the GM was amazing trying to help... More 

Was this review helpful? Yes
John_Sarayi, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Beat, It was lovely having you stay at Sarayi. I hope Palm Cove has given special memories of your trip to Australia. We have recently tweaked our Wi-Fi, and are getting much better results on the ground floor ! Our housekeeping policy is to provide mid-stay services for guests staying 6 nights or more. As you only stayed 5... More 

2 reviews
4 of 5 stars Reviewed 4 weeks ago

My man and I recently stayed here and found Sariya to be very good value and great central location opposite beach.Rooms were large comfy and very clean. The rooftop pool is good and sunny with lounge furniture and umbrellas it is well protected from any afternoon wind. John the manager was really helpful and pleasant. Because it is a smaller... More 

Was this review helpful? Yes
John_Sarayi, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Christine, I really pleased that you enjoyed your stay at Sarayi. Come back soon ! Kind regards, John More 

Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Value for money,clean and quiet,perfect central position on the Esplanade close to all the good eating houses.Greeted by Hotel Manager John on arrival who ensured our stay was up to expectations in all areas including all other guests and visitors even made sure our departure to the airport was on time.Great place to stay in Palm Cove.Hope to stay there... More 

Was this review helpful? Yes
John_Sarayi, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Michael and Margaret, Thanks for taking the time to write your review.Look forward to having you back ! Kind regards, John More 

Croxley Green, United Kingdom
2 reviews
5 of 5 stars Reviewed July 10, 2015

I booked a basic room but due to wifi problems John the manager upgraded me to an apartment. That was the start of a fantastic holiday in Palm Cove. John was so helpful and always on hand. In the evenings he would always take the time to talk to you over a cold refreshment in the bar. The hotel itself... More 

Was this review helpful? Yes
John_Sarayi, General Manager at Sarayi Boutique Hotel, responded to this review

G'day Alex, It was great to meet you, and have you stay at Sarayi. Come back between May and October to guarantee a "stinger-free" experience.Although it's a bit cool at the moment - only 27 C with very little rain (:-). When you come back to Oz to visit family, be sure to plan some time in Palm Cove !... More 

Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 5, 2015

We stayed in an standard ocean view apartment and it was excellent. The view is lovely, the room was comfortable. As a guest you get free wifi and a 10% discount in the restaurant. The only things I was even slightly bothered about was that there was no hairdryer and no wall oven. We got buy with a small 2... More 

Was this review helpful? Yes
John_Sarayi, General Manager at Sarayi Boutique Hotel, responded to this review

Hi BJ, It was lovely to have you and Ian stay at Sarayi. Thanks for your review that will help ensure that we maintain high levels of service to our guests - your apartment most definitely should have had a hairdryer and replacement tea and coffee supplies. Kind regards, John More 

Australia
Level Contributor
207 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed July 5, 2015

Booked a twin garden room (cheapest) to fit my business budget. The bed was comfortable but the bathroom was small and impossible to put hardly anything on the vanity. Room was good size with the only huge drawback being the terribly uneven floor which was a bit disconcerting; also the proximity to the double storey units next door meant the... More 

Was this review helpful? Yes
John_Sarayi, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Chris, Thank you for your review. Our Garden Studios are our entry level accommodation, and offer great value for someone looking for comfortable accommodation in the heart of Palm Cove. For an additional $10 per night a Hotel Style room gives you a much more spacious bathroom, including a generous sized vanity. We hope to see you again. Cheers,... More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 1, 2015

Great stay, excellent service and can't praise John the manager enough regarding the kindness and assistance displayed throughout. Highly recommend Sarayi and will be back in the near future. Thumbs up!

Was this review helpful? Yes
John_Sarayi, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Dave, Thank you for your review. Hope it's not too cold back in Melb. Cheers, John More 

Townsville, Australia
Level Contributor
83 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed June 13, 2015

Staying as part of a wedding party next door at the more expensive hotel, the room was booked months in advance. The manager John was very polite and helpful in every dealing and part of our decision to book at this motel was the fabulous ratings given by fellow trip advisors. Our beds were comfy, nothing was left out as... More 

Was this review helpful? Yes 1
John_Sarayi, General Manager at Sarayi Boutique Hotel, responded to this review

Hi Bob, Thanks for taking the time to write your review. We look forward to having you back for that extended holiday. Palm Cove is so central to a lot of the activities in the region. Cheers, John More 

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