We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 13 Palm Cove hotels

Grand Mercure Rockford Esplanade Palm Cove

4.0 of 5 Resort   |   Cnr Vievers Rd Williams Esp, Palm Cove, Queensland 4879, Australia
Hotel amenities
Save Saved
You added Grand Mercure Rockford Esplanade Palm Cove to your Saves list
Grand Mercure Rockford Esplanade Palm Cove
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
81%
Ranked #11 of 13 hotels in Palm Cove
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
janett c Sydney, Australia
  • Overview
  • Reviews (186)
  • Photos (83)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (22)
  • Location
  • More
true
Write a Review

186 people have reviewed this hotel

Questions? Get answers from hotel staff and past guests. Ask a question
Traveler rating
    78
    74
    18
    13
    3
See reviews for
67
89
4
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Sydney, Australia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed here twice before and about to book our 3rd.stay. The first time was a long term rental (5 months) which we shared at different times with family and recently for 4 weeks. Looking forward to 2 months next year. Both apartments overlooking the magnificent Melaleuca trees that surround the huge pool. This pool is under utilised when... More

Was this review helpful? Yes
Alexandra C, Manager at Grand Mercure Rockford Esplanade Palm Cove, responded to this review

Thank you for your lovely review Janett. Our apartments are ideal for both short or long stays and we also believe our pool is the best in town. I look forward to welcoming you on your next visit. Kind regards, Alex Crichton More

Caurns
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 3, 2014

Spent 5 nights through a private rental at Mercure. We stayed in a 2 br. Although not huge they were adequate with 2 good sized bathrooms. The bedrooms are not private with a partition in between. The spa was a warm relief as a bit chilly. The pool was freezing. The lovely manager made our visit. She was kind to... More

Was this review helpful? Yes 1
Alexandra C, Manager at Grand Mercure Rockford Esplanade Palm Cove, responded to this review

Dear Nicjhig, Thank you for your lovely review. We are delighted that you enjoyed your stay with us and that the children had a great time. We enjoy seeing their faces light up when they feed the fish. I hope to welcome you back again very soon. Kind regards, Alex Crichton More

Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed June 12, 2014 via mobile

Stayed for 8 days with friends in a 1 bedroom apartment with 2 queen needs and 2 bathrooms. On the second level with a balcony facing the trees and pool. Even when it rains sitting on the balcony listening to and watching the rain as it comes through the trees and palms is very relaxing. 8 days felt like 16!... More

Was this review helpful? Yes 6
Alexandra C, Manager at Grand Mercure Rockford Esplanade Palm Cove, responded to this review

Thank you for your feedback Stacey. We are very happy that you enjoyed your stay with us and hope to see you again next year for the Ironman. More

Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 6, 2014

It is situated on the corner of the Esplanade - so great place to start your morning walk. We had a 2 bedroom apartment, which had everything we needed for a week stay - 2 bathrooms, a full kitchen with oven, cooktop, microwave and dishwasher, and all the cooking utensils and crockery etc you need. There was also a laundry... More

Was this review helpful? Yes 5
Alexandra C, Manager at Grand Mercure Rockford Esplanade Palm Cove, responded to this review

Thank you for your review Ladlegirl. We are happy to hear that you enjoyed your stay and all the facilities your self catering apartment offered. We hope you can come back and stay with us again soon. More

Melbourne, Australia
Top Contributor
59 reviews 59 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed May 27, 2014

We stayed at the Grand Mecure Drift apartments for 3 nights. It was a privately owned apartment (#2206) and we were very impressed for the price we paid. The whole complex is great. It consists of 4 buildings with a huge lagoon pool and tropical garden in the middle. It also contains a boardwalk with shops, hairdressers and restaurants. It's... More

Was this review helpful? Yes 4
Great Plains
Top Contributor
104 reviews 104 reviews
40 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed April 21, 2014

As we planned our Australian trip, our tour company suggested staying at this hotel in Palm Cove rather than in Cairns. We weren't sure about that, but they were oh so right! This hotel was right next to the most beautiful beach strip and the street that ran along in front of the hotel included many excellent restaurants, cute shops... More

Was this review helpful? Yes 5
Smithfield, Australia
Senior Contributor
42 reviews 42 reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed March 26, 2014

Nice resort & georgous pool & surrounds. I Live nearby but staying for a little holiday before Easter. My early morning walk was spolit by an angry man that lives there permanently having a yell at the reception girl & lovely cleaning lady. He then drove off from the front carpark like a maniac. I would much rather holiday with... More

Was this review helpful? Yes 1
Adelaide, South Australia, Australia
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 28, 2014

Just spent 5 glorious days here.First time in Palm Cove absolutely loved it,the pool and spa were amazing the surroundings and our room 2107 out the door and into the pool.The staff were all delightful and always very helpful .Very clean and well maintained will definitely be back...

Was this review helpful? Yes 3
Cairns
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 9, 2014

We recently stayed in this privately owned apartment it is managed by Executive Retreats We arrived late in the afternoon but were met by their representative Yvonne who greeted us with a smile and a warm welcome We had decided to use a local service please shop for me, they have a great website and we ordered all our groceries... More

Was this review helpful? Yes 3
Finland
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 5, 2014

We have travel around the world and stayed in different kinds of self-catering apartments and we have NEVER have to complain of any other accomodation. This is VERY noisy and dirty apartment. Frogs from 5 p.m to 8 a.m in pool area every evening and night (-> no sitting in balcony or sleeping in room -> balcony door doesn`t block... More

Was this review helpful? Yes 9
Robert E, General Manager at Grand Mercure Rockford Esplanade Palm Cove, responded to this review

Dear guests, I am disappointed to read your review on Trip Advisor and as such I have taken this opportunity to respond to your comments below. We recently had a AAA inspector attend our resort and she gave us a rating of 96.3% for the cleanliness of our apartments. Most tourists visiting Far North Queensland expect and enjoy our wildlife... More

Owners: What's your side of the story?
If you own or manage Grand Mercure Rockford Esplanade Palm Cove, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grand Mercure Rockford Esplanade Palm Cove? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Mercure Rockford Esplanade Palm Cove

Address: Cnr Vievers Rd Williams Esp, Palm Cove, Queensland 4879, Australia
Location: Australia > Queensland > Cairns Region > Palm Cove
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Mercure Rockford Esplanade Palm Cove 4*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, ACCOR, Booking.com, Travelocity, Orbitz, Priceline, Tingo, Hotels.com, HotelsClick, BookingOdigeoWL, Otel and Venere so you can book your Grand Mercure Rockford Esplanade Palm Cove reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Mercure Rockford Esplanade Hotel Palm Cove
Mercure Palm Cove
Mercure Hotel Palm Cove

83 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (74)
Viewed
Family/play areas (2)
Viewed
View from room (3)
Viewed
Dining (5)
Viewed
Room/suite (20)
Viewed
Pool/beach area (11)
Viewed
Hotel & grounds (18)
Viewed
Bathroom (1)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Palm Cove with
any amenities

Amenities

Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style
#7 Top resorts Hotel in Palm Cove #8 On the Beach Hotel in Palm Cove #9 Family Hotel in Palm Cove #11 Luxury Hotel in Palm Cove
Hotel Class
Official Description (provided by the hotel)
Grand Mercure Rockford Esplanade is situated on the beach at exclusive Palm Cove overlooking the Coral Sea perfectly positioned between two World Heritage sites - the Great Barrier Reef and the Daintree Rainforest. Just 25 minutes north of Cairns International Airport in tropical far North Queensland, the resort features a choice of luxuriously appointed studios, lofts, one, two and three bedroom fully self contained apartments, each with a large private balcony or courtyard. Resort facilities include several beachfront restaurants and cafes, expansive free form lagoon style swimming pool, children's pool, outdoor spa, gymnasium, pilates classes, massage and boutique shopping. ... more   less 
Number of rooms
30

Questions & Answers

Questions? Get answers from Grand Mercure Rockford Esplanade Palm Cove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer