These apartments are new and centrally located. However, we were disappointed with their layout, cleanliness and the services provided. A lot of small issues added up to us not enjoying the stay as much as we'd hoped. The Grand Mercure is not really a hotel, but holiday apartments. This means there is no daily servicing, just a "mid-stay" service if... More

The service was very good and facilities beautiful, close to shops and cafes. Only gripe were that the floors in the living areas were dirty when we arrived as was some of the cooking utensils, wasn't a major concern as we were staying in a self contained unit and cleaning equipment was readiliy available. Overall a good holiday experience, my... More

Great Hotel and service. Clean and comfortable.Value for money. We had a great time there. Close to the beach and restaurants. More

Excellent Hotel and service. Value for money. This is our third year in a row at this venue and we have tried many over the last tens years or so [ venues ] at Palm Cove. We will be back next year. We invited friends and relatives up from down south and they were so impressed they are making plans... More

Stayed at this hotel before, but last visit was simply shocking and disappointing, It really looks like the so called GFC, hit Palm Cove really hard. First impression that stroked us were dimmed lights, possibly so you can't see how filthy is the place. Elevators were even worse. But the real disappointment started when we entered the room. Cleanliness was... More

Nice room with very nice pool, perfect location. A great area with shops etc very close. Nice staff. An overall great experience. Plenty of parking, beautiful beach, Clean room and facilities. The best thing was the pool and the location. A small language misunderstanding caused us not get a transfer from airport. More

Just spent 7nights and had a fantastic time. The location and hotel are excellent and nothing was a problem. Will stay again when we go back to Palm Cove. Hired a car and went to Port Douglas but left after a few hours, we are so glad we didn't book into Port Douglas. Palm Cove is close to all the... More

We stayed here on the 9th October for 6 nights. Room was great. Quiet. Spacious. Clean. The washer & dryer in the apartment was a real bonus. Pool was lovely. Some days we had it all to ourselves. Gardens and trees are amazing. Full credit to Grand Mecure for maintaining such a lovely place. I imagine the trees create a... More

Enjoyed our stay. So close to everything you could want. Beach just across the road, restaurants along the block, and great swimming within the accommodation. Rooms have everything you need for your stay. More