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All 12 Palm Cove hotels

Peppers Beach Club & Spa

5.0 of 5
123 Williams Esplanade, Palm Cove, Queensland 4879, Australia
Hotel amenities
Peppers Beach Club & Spa
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84%
Ranked #6 of 12 hotels in Palm Cove
Most recent review
5 of 5 stars Reviewed June 12, 2013
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471 reviews from our community

Traveler rating
    228
    167
    47
    18
    11
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Families
149
 
Couples
210
 
Solo
6
 
Business
6
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2013 via mobile

Our family stayed at peppers for 4 nights in May ..could not have asked for friendlier more helpful staff ..we will be back for a longer stay for sure ...breakfast was beautiful and coffee was great :-)) Thank-you so much The Kings

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 11, 2013

I recently returned home from a trip to peppers beach club and spa traveling with my pregnant wife and 9 month old baby. When we checked in we found the girl at reception to be sarcastic and rude. I think it was her attempt at humour but not what you want after a long day travelling and from a 5... More

Was this review helpful? Yes 1
See 6 more reviews by GnarlyLuke for Palm Cove
Sydney, Australia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 9, 2013

We spent a week at this resort and it was very good. I especially liked the pool in the centre of the court yard. It meant that so long as you had sun, you were able to swim. The staff were very helpful and really could not do enough for us. We had a spa room and though the spa... More

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See 4 more reviews by Travplane for Palm Cove
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this review
June 9, 2013

Dear Travplane, Thank you for your kind feedback. Please come back soon! Best regards, Chris & team More

Sydney, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 6, 2013

I have read a number of reviews before I chose to stay in this place. Some good and of course some not meeting their expectation. Maybe its because I came here as a couple with no kids that my I found my stay brilliant. My main item for booking any resort is a pool bar and since Peppers Palm Cove... More

Was this review helpful? Yes 1
Sydney, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 6, 2013

My husband and I just had a lovely week's stay thru a myQld package. On arriving we were greeted by Jill who informed us that we were upgraded to a full one bedroom apartment, so we were off to a good start. Lovely roomy apartment but a strange use of bathroom/toilet space pretty cramped and hopeless water pressure, also had... More

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See 2 more reviews by Carmel O for Palm Cove
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this review
June 7, 2013

Dear Carmel O, Thank you for your feeedback we appreciate your comments on those individual team members that ensured your stay was so comfortable. Our team have a number of energy saving intiiatives in place and I can only suggest that those apartments with lights on 24/7 are not under Peppers Management. We look forward to welcoming you back, Best... More

Sydney, Australia
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 3, 2013

My husband and I stayed at this Peppers resort 4 nights around Easter. Everything about the resort was great and made our holiday even more enjoyable. The resort is beautiful: low-rise buildings of 3 stories around not 1, not 2, but 3 beautiful swimming pools. The greenery was kept very well, all the pool-side facilities were in perfect state, and... More

Was this review helpful? Yes 1
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this review
June 3, 2013

Dear Elenascar, Thank you for your kind feedback. We appreciate you taking the time to let us know how your stay was and we look forward to welcoming you back next Easter if not sooner! Our research indicates that our cocktails priced at $16 at our swim up bar are some of the best priced in Palm Cove and I... More

Brisbane
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 27, 2013

Just returned froma short break to celebrate our 10th anniversary. Palm cove was recommended and we have stayed in several Peppers resorts and usually find them excellent. While the location is superb, the resort really needs a close look at by whoever runs Peppers. First we have the same spa issue as another reviewer - we were told on check... More

Was this review helpful? Yes 1
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this review
June 2, 2013

Dear XdaveX, Thank you for your feedback we appreciate it. The spa issue is the the result of State pool legislation; recently the balcony spa baths in every apartment were deemed non compliant. Based on legal advice to protect our multiple stakeholders, but most importantly our guests we de- commisioned the 76 spas on site immediately. At this stage we... More

Cairns, Queensland
Top Contributor
62 reviews 62 reviews
31 hotel reviews
Reviews in 22 cities Reviews in 22 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed May 27, 2013

We have just returned from a 2 night stay at Peppers and had a very relaxing fun time. We had a two bedroom unit that ended up being a dual key room (one self-contained king unit and a king spa combined). Okay, first thing is reception is not great, 2 people at best and during the busy periods you can... More

Was this review helpful? Yes 1
See 2 more reviews by wemarriedinvegas for Palm Cove
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this review
May 30, 2013

Dear wemarriedinvegas, Thank you for your feedback, we appreciate you taking the time to let us know how you felt. We look forward to your return! Kind regards, Chris & team More

Brisbane
Top Contributor
60 reviews 60 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed May 23, 2013

Visited for a five day getaway with our adult daughter, son-in-law and new granddaughter. We booked the Oceanview 3 bedroom Penthouse with plunge pool terrace and balcony spa and anticipated a break in luxury. Upon arrival we were greeted with advice that neither the plunge pool nor the balcony spa were able to be accessed but we could have an... More

Was this review helpful? Yes 1
See 3 more reviews by wilsoncm65 for Palm Cove
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this review
May 26, 2013

Dear Wilsoncm65, Thank you for your feedback we appreciate it. The pool regulations are enforced by the QLD government, we have a duty of care to ensure that we meet these regulations. Whilst this has been onereous; we take our safety obligations very seriously. Our rooms are under a soft refurbishment program. I regret the inconvenience that the QLD government... More

Melbourne
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 23, 2013

Had a fantastic experience at this resort. We stayed here 4 nights in total. There are three amazing pools, and the cocktails at the swim-up bar are fantastic! We stayed in a 2-bedroom apartment ( we were two couples) which was spacious, clean and had all the mod-cons (including usb port to play your own movies etc, flatscreen tv, dishwasher... More

Was this review helpful? Yes
Christopher N, General Manager at Peppers Beach Club & Spa, responded to this review
May 26, 2013

Dear Katllly_32, Thank you for your kind feedback, we look forward to welcoming you back soon! Best rgards, Chris & Team More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Serenity Pool(17)
  • Pool bar(14)
  • Ground floor(12)
  • Room service(11)
  • Ocean views(10)
  • Friendly and helpful(5)
  • Lagoon pool(5)
  • Would highly recommend(4)
  • Grocery shops(3)
  • Only negative(3)

Additional Information about Peppers Beach Club & Spa

Address: 123 Williams Esplanade, Palm Cove, Queensland 4879, Australia
Region: Australia > Queensland > Palm Cove
Amenities:
Business Center Fitness Center Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
#2 Family Hotels in Palm Cove
#4 Romantic Hotels in Palm Cove
#5 Top resorts Hotels in Palm Cove
#6 Luxury Hotels in Palm Cove
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
This idyllic intimate beachfront destination is situated at the start of the beautiful coastal drive and only 20 minutes from Cairns airport. Peppers Beach Club & Spa comprises of 196 elegant suites and spa rooms, with styles ranging from private one bedroom accommodation to luxurious two bedroom penthouses with private rooftop terraces featuring a lounge, BBQ and private pool or heated Jacuzzi. Suites also feature stunning beachfront or lagoon views and fully equipped kitchens. ... more   less 
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Also Known As:
Peppers Beach Club Hotel
Peppers Beach Club Hotel Palm Cove
Peppers Beach Club And Spa
Peppers Beach Hotel
Peppers Beach Resort

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Peppers Beach Club & Spa
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