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Peppers Beach Club & Spa

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123 Williams Esplanade, Palm Cove, Queensland 4879, Australia
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Peppers Beach Club & Spa
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Peppers Beach Club & Spa
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864 reviews from our community

Traveler rating
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    98
    25
    21
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Brisbane, Queensland, Australia
Contributor
15 reviews 15 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed yesterday NEW

Very surprised at the poor quality at Buffett breakfast , not much chop. In fact kitchen staff were belligerent to make any effort. Very disappointed with this "top quality " resort. I guess that's what it's like up here , if your accustomed to 5 star then you should lower your expectations.

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Top Contributor
56 reviews 56 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

We spent two nights in a ocean suite, the room was ok, very small bathroom but rest of the area was quite a good size. It had a full kitchen so could cook for yourself. Balcony front and back but no lounges or comfortable chairs outside. We chose the ocean suite as we like looking out at the ocean, the... More 

Was this review helpful? Yes
Chris N, General Manager at Peppers Beach Club & Spa, responded to this review

Dear ReneeLisa, Thank you for taking the time to provide us with your feedback after your recent stay it is valued and appreciated. Kind regards, Chris & team More 

Adelaide Sth Aust
Contributor
18 reviews 18 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Loved our little stay for our wedding anniversary. Everyone was so friendly and the surrounds were beautiful. We had a spa room on the top floor with lovely views over the main lagoon pool and never tired of sitting on the balcony watching the day go by. Our included breakfast was great way to start the day. All facilities were... More 

Was this review helpful? Yes
Chris N, General Manager at Peppers Beach Club & Spa, responded to this review

Dear ReneeLisa, Thank you for taking the time to provide us with your feedback after your recent stay it is valued and appreciated. We look forward to welcoming you back ASAP! Kind regards, Chris & team More 

Newcastle
Contributor
14 reviews 14 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This resort promised much and delivered in a patchy manner. From inconsistent cleaning standards to poor communication between the resort's own staff, and follow-through from these staff to us we felt let down. Not only were we disappointed in this resort but we feel that the Peppers brand and standards of the past are no longer. An example of this... More 

Was this review helpful? Yes 1
Chris N, General Manager at Peppers Beach Club & Spa, responded to this review

Dear Karenhoward123, Thank you for taking the time to provide us with your feedback after your recent stay it is valued and appreciated. Kind regards, Chris & team More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's .... an awesome place for getaway with a clean bedroom and swimming pool with different style, sandy big center pool kind of beach feeling and other serenity pool which has own tranquil feeling..This pool was our favorite. Also we have our own spa balcony which is really great. Only negative I can think was.. Noise from our neighbour room... More 

Was this review helpful? Yes 1
Chris N, General Manager at Peppers Beach Club & Spa, responded to this review

Dear Mackare, Thank you for taking the time to provide us with your feedback after your recent stay it is valued and appreciated. We look forward to welcoming you back soon! Kind regards, Chris & team More 

Torquay, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Travelled with hubby (20 years married) and 2 teenage daughters. Fortunate to be allocated a 2-bedroom spa-suite, ground-floor with swim-up balcony to the quiet, secluded, albeit-cool, Serenity Pool. Suite was fantastic (1 king room, 1 queen room and 1, 2 x single room) with kitchen, laundry, dining, 2 bathrooms, 2 balconies, balcony-spa). Not overlooking beach, however, the serenity and proximity... More 

Was this review helpful? Yes 1
Chris N, General Manager at Peppers Beach Club & Spa, responded to this review

Dear CoastalTraveller, Thank you for taking the time to provide us with your feedback after your recent stay it is valued and appreciated. It is pleasing to be recognised by a well travelled fellow hospitality colleague - thank you! Come back soon. Kind regards, Chris & team More 

Perth, Australia
Top Contributor
55 reviews 55 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are a mature couple from Perth and stayed at Peppers Palm Cove to celebrate our 2nd Anniversary. We also stayed here for our Honeymoon and would love to revisit every second year. Yes we found it just as good as the last time. We had a ground floor 1 bedroom apartment which was very clean, well appointed and overlooked... More 

Was this review helpful? Yes
Chris N, General Manager at Peppers Beach Club & Spa, responded to this review

Dear mcanza, Thank you for taking the time to provide us with your feedback after your recent stay it is valued and appreciated. We will be waiting for you both every second year ! - we have an amazing amount of repeat guests with origins back to weddings and special occasions. Kind regards, Chris & team More 

Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Really nice place to stay, friendly staff, beautiful pool area, close to great restaurants and bars, super comfortable bed, the only thing i could pick on was staying in block 6 which is over the back corner away from the esplanade area Top spot for a night away!

Was this review helpful? Yes
Chris N, General Manager at Peppers Beach Club & Spa, responded to this review

Dear AustenBuckley, Thank you for taking the time to provide us with your feedback after your recent stay it is valued and appreciated. Peppers is a great escape and we look forward to welcoming you back! Kind regards, Chris & team More 

Sydney, Australia
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a family holiday at Peppers Palm Cove and it was an amazing experience. We were welcomed by very friendly staff, showed to our rooms and it was all amazing from there. The two families with children stayed in a two bedroom suite which was ideal for families with a full kitchen and separate bedroom for the children. We... More 

Was this review helpful? Yes
Chris N, General Manager at Peppers Beach Club & Spa, responded to this review

Dear Rene4528, Thank you for taking the time to provide us with your feedback after your recent stay it is valued and appreciated. The resort is ideal for all - honeymooners to extended family groups or mums escaping for a few nights and hitting our day spa! See you again soon! Kind regards, Chris& team More 

australia
Contributor
12 reviews 12 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I celebrated our 40th wedding anniversary at Peppers, Palm Cove. The staff were very friendly & welcoming. We had a room with an outside spa but were disappointed as we were on the ground floor with no view & had requested the best room available for this special occasion & had booked well in advance. We received... More 

Was this review helpful? Yes 3
Chris N, General Manager at Peppers Beach Club & Spa, responded to this review

Dear jdnAustralia, Thank you for taking the time to provide us with your feedback after your recent celebatory stay it is valued and appreciated. Please come back again! Kind regards, Chris & team More 

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