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All 13 Palm Cove hotels

Reef House Boutique Resort and Spa - MGallery Collection

5.0 of 5 Hotel   |   99 Williams Esplanade, Palm Cove, Queensland 4879, Australia (Formerly Sebel Reef House)
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Ranked #8 of 13 hotels in Palm Cove
A recent review
5 of 5 stars reviewed yesterday
hugow san francisco
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471 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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san francisco
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here recently in a two bedroom suite with our teenage children. Located right across from the beach and in the center of the beach strip, you can't do better for location in tiny Palm Cove. What stood out about this hotel was its "plantation-home" feel, with white window shutters and an airy open feel, and the service of... More

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was my second time back to the Reef House Palm Cove and could not be happier with my decision. Our two bedroom apartment with ocean views & balcony was great. Our daughters were thrilled with their bedroom set-up and so were we. It was handy to have a kitchenette. All staff were friendly & helpful, but special mention the... More

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Melbourne
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Over the past two decades we have enjoyed 14 winter holidays at Palm Cove -- 11 of them at Reef House. There are newer accommodation alternatives along the beautiful beachfront which is shaded by centuries-old giant melaleucas, but Reef House, ageing gracefully, retains a special charm and character. The new owners Accor are refurbishing the rooms, and the grounds and... More

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Adelaide
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in a two bedroom apartment which housed 2 adults and 2 kids perfectly. The welcome on arrival was great and something you only get in this boutique environment. We looked forward to the 5pm drinks and canapés at the Brigadiers Bar where we met others staying and played the board games with the kids. The restaurant area is... More

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Perth, Australia
Reviewer
4 reviews 4 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment you check in the service is first class. Rooms are a very good size with what you expect in a resort room. Large balcony with eating facilities is a bonus. The breakfast is only continental but it couldn't be faulted. Loved the pool and spa. At 5pm every afternoon drinks and canapés are provided which is a... More

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sydney
Contributor
20 reviews 20 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

We came to this lovely hotel about six years ago; while it is still a good spot, it has aged badly in the intervening years. While hotel service was prompt, we experienced an extensive wait for service in the restaurant (though once we had noted the lack, we almost couldn't keep the staff away ...). Great location on the esplanade,... More

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Melbourne
Top Contributor
73 reviews 73 reviews
32 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is in the centre of Palm Cove on the foreshore, and dates from the mid 80's. Our room on the 3rd floor was very spacious, had a huge bathroom plus a big balcony with views over roofs to the sea. It was also very quiet. As a gold Accor Advantage plus member I did not get an upgrade... More

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Brett S, General Manager at Reef House Boutique Resort and Spa - MGallery Collection, responded to this review

Hello mmcin719, We would like to thank you for taking the time for your comments on our Hotel, I am glad that you enjoyed your room on the 3rd floor and the amenities that are provide in the room. I regret though that you as a Advantage Plus Member were unable to utilise all the benefits that you are entitled... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

This is a lovely place. Very friendly and welcoming, but our room was in need of some TLC. Peeling paint., hair in the bath and shower and scuffed walls. All easy to fix if someone cares. Extremely well located. Great pool and bar area. Nice restaurant. Cocktails by the pool bar in the evening. Small and more intimate. A lot... More

Was this review helpful? Yes
Brett S, General Manager at Reef House Boutique Resort and Spa - MGallery Collection, responded to this review

Hello jlc274, Thank you for taking the time to write a comment on The Reef House Resort, I am glad that you found the hotel lovely and the staff friendly and welcoming with a great location in Palm cove. We are currently working through the property and repairing problem areas to improve the quality of the rooms and its surroundings.... More

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Additional Information about Reef House Boutique Resort and Spa - MGallery Collection

Address: 99 Williams Esplanade, Palm Cove, Queensland 4879, Australia (Formerly Sebel Reef House)
Phone Number:
Location: Australia > Queensland > Cairns Region > Palm Cove
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Reef House Boutique Resort and Spa - MGallery Collection 5*
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Also Known As:
Reef House Hotel Palm Cove
The Sebel Reef Hotel
Sebel Reef Hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in Palm Cove #5 On the Beach Hotel in Palm Cove #8 Family Hotel in Palm Cove #8 Luxury Hotel in Palm Cove #9 Romantic Hotel in Palm Cove
Hotel Class
Number of rooms
69

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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