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All 9 Kununurra hotels

Pinctada Kimberley Grande

4.0 of 5 Hotel   |   20 Victoria Highway, Kununurra, Western Australia 6743, Australia (Formerly The Kimberley Grande)
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Pinctada Kimberley Grande
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76%
Ranked #2 of 9 hotels in Kununurra
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
69Armstrong
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133 people have reviewed this hotel

Traveler rating
    37
    64
    23
    7
    2
See reviews for
7
56
5
42
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Top Contributor
105 reviews 105 reviews
41 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

the best thing about the place is the pool. The rest of it is a rather curious limestone encased motel. The internal walls are paper thin. you are woken thinking there is someone in bed with you only to discover it is someone in the next room snoring. the steak in the restaurant is very good.

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West Palm Beach, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Besides the great general manager Mark, my stay here was awful. Wifi is very slow and limited to 1 hour a day. Rooms are very old fashion with an awful cow skin rug, beds are best comparable to rocks, and the restaurant is way over priced and features naked women on the walls. The front desk agent lady of Asian... More

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Mark S, General Manager at Pinctada Kimberley Grande, responded to this review

Dear SychoSweetheart, I am very sorry you didn't enjoy your stay at the Kimberley Grande. Whilst acknowledging myself is appreciated I am disappointed that others in the team have not made your stay enjoyable. I will be reminding our staff that the most important part of hospitality is looking after our guests, this is unconditional and we will not allow... More

Aberdeen, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Living remotely, 150k's from Kununurra my wife and I come to town as often as we can. Something we never have to worry about, is where to stay! We stay at the Grande because it is in a great location. The rooms are modern, clean and well appointed. The pool is great as is the food in both the bar... More

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Mark S, General Manager at Pinctada Kimberley Grande, responded to this review

Hello itchyfeet 187, It is always nice to receive a 5 star review but I believe it is even more satisfying to have it come from someone who lives in the region and can choose to stay at any venue in town. Your positive comments on the staff being the main attraction will be passed on, we are very lucky... More

Geraldton, Australia
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed 1 week ago

It amazes me how elaborate and over the top some hotel websites can be. We were expecting something special, but it really is just a fairly basic motel on the highway outside of kununurra. Private, safe and clean but nothing special.

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Mark S, General Manager at Pinctada Kimberley Grande, responded to this review

Hello Leighgrange, Thank you for taking the time to review your recent stay at the Kimberley Grande. In your review you have commented on the property being "basic", I would respectively disagree with this as the rooms offered are above average size with king beds and larger than usual walk in showers and bathrooms. We also have a fantastic 25... More

Hobart, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here as a part of a bus tour and when we arrived people noticed that the towels were frayed around the edges and one couple found they had holes in them. Unfortinantly people were given the wrong key for their room, also some other on the tour people had cold showers, other then that the place wasn't too... More

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Mark S, General Manager at Pinctada Kimberley Grande, responded to this review

Hello Rachel M, Thank you for taking the time to review your stay at the Kimberley Grande. Firstly I must apologise for the quality of towels left in your room, we have had issues with our housekeeping staff not checking these recently and can assure you that action has been taken. On the very odd occasion we have had problems... More

Sydney, Australia
Top Contributor
52 reviews 52 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Pinctada Kimberley Grande is spacious, clean, quite and welcoming. Given the sometime oppressive heat of this part of Australia, the pool are and air conditioned bar and restaurant provide welcome relief. The rooms are cool, clean and spacious and the staff are super-friendly and helpful. Bar and restaurant prices are higher in this part of the country die to... More

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Mark S, General Manager at Pinctada Kimberley Grande, responded to this review

Hello Tony S, Many thanks you for your review and for staying at the Kimberley Grande. The comments you raised were spot on until you got to the dining prices. We pride our selves on providing quality meals all made fresh from local and respected suppliers, we don't serve processed meals and I believe still offer very good value compared... More

London, England
Top Contributor
80 reviews 80 reviews
60 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place to be fair accommodates a high turn over tourist clientele and I am sure there is little else on the market in Kununurra. How it is classified as a four star remains a mystery. The rooms are very tired and drab with fixtures and fittings falling apart and water stains around all bathroom fittings. Ironically the reception/restaurant service... More

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Mark S, General Manager at Pinctada Kimberley Grande, responded to this review

Hi jonworld, Thank you for taking the time to post your review of the Kimberley Grande. It is disappointing that you were not as happy as many of our other recent guests and would like to assure you that your review will be addressed. I am pleases to announce that over the coming year our property which has large spacious... More

melbourne
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Mark thank you for your kindness and extending your all ready long working hours to accommodate 4 weary 4WD travellers in need of some luxury and pampering and that you certainly did. Wonderful rooms, pool clean, grounds beautifully looked after, choice of fine dining or bar both are excellent and prices are good. I would thoroughly recommend this Gem to... More

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Mark S, General Manager at Pinctada Kimberley Grande, responded to this review

Hello trakgirls, Thank you for your post and recent stay at the Kimberley Grande. It is always a pleasure to welcome guests to the property and its a favourite of mine to hear from those who have been out experiencing the wonderful Kimberley. From your review it seems you were well and truly ready to relax and the Kimberley Grande... More

Sydney
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

We had fantastic rooms. Luxury after weeks of camping. Manager Mark was awesome and was so helpful. Pub attached to hotel great place for a cold beer and a pub meal. Would highly recommend and stay there again. Thanks Mark!

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Mark S, General Manager at Pinctada Kimberley Grande, responded to this review

Hi Annieoutback, Thank you for the kind words and review Annie. I am very humbled when named in a review (with kind words), it makes the job even more satisfying and once again thank you. The property is a lovely venue and with a new lease of life on the horizon I know we will remain the premier location in... More

Perth
Senior Contributor
38 reviews 38 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for business for 2 nights and was very happy with all aspects of the hotel. Staff were excellent and the restaurant was of a great standard for both brekky and dinner- particularly liked that we could take out desert back to our room. It would be good to have the option of room service being delivered to the room... More

Was this review helpful? Yes
Mark S, General Manager at Pinctada Kimberley Grande, responded to this review

Dear Family4Perth, Thank you for taking the time to review the Kimberley Grande. I am glad you were happy with all aspects of our property. As most of our guests will agree it is the staff which are the back bone of any good experience when travelling, from your review it seems that our team have yet again performed well... More

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Additional Information about Pinctada Kimberley Grande

Address: 20 Victoria Highway, Kununurra, Western Australia 6743, Australia (Formerly The Kimberley Grande)
Location: Australia > Western Australia > Kununurra
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pinctada Kimberley Grande 4*
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Also Known As:
Kimberley Grande Kununurra
Pinctada Kimberley Grande Kununurra, Australia - Western Australia

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Official Description (provided by the hotel)
The Kimberley Grande. Our homestead style resort, home to cast and crew during the filming of Australia, is the ideal place to start and end each day of your own Kimberley journey. By day immerse yourself in the ancient landscape that is the Kimberley. By night soak up the warmth and quintessential outback hospitality of The Kimberley Grande. ... more   less 
Number of rooms
72

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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