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All 33 Las Terrenas hotels

Grand Bahia Principe El Portillo

3.5 of 5 Resort (All-Inclusive)   |   Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
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Grand Bahia Principe El Portillo
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87%
Ranked #6 of 33 hotels in Las Terrenas
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Antigua S
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2,935 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (496)
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English first
Miami, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

We booked this hotel primarily because of the great reviews it has. We were expecting the best of the best, but that was very far from what we got. Let me start with the positive, food was OK, not great but just fine. Service was also OK, but I cant say it was bad either. Premises were always kept clean... More

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My experience at Bahia Principe el portillo was more than expected. The staff was very kind, great food , very clean. I was able to relax and enjoy myself. Great place for families or couples. Will definitely go back.

Was this review helpful? Yes 4
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you so much for your nice words about your recent stay at Gran Bahía Príncipe El Portillo. We are really glad that you have enjoyed our hotel, food and service. We hope to welcome you back again next time to make your holiday once again a memorable vacation!!! For any enquiry. Bahia Principe Hotels & Resorts, your... More

A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

I have always been leary in going to an all inclusive versus cruising but this place had definitely kept me interested for the near future. The resort was extremely clean. The rooms were excellent and we really appreciated not having any other resorts nearby. They only had two pools which worried me a bit but it worked out perfectly actually.... More

Was this review helpful? Yes 6
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about the quality of our service and our staff. Comments like that you send us, are what motivate us as a team every day to improve... More

Concord, Canada
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I travelled with my family to the Dominican and stayed at Grand Bahia Principe El Portillo, from July 12, 2014 to July 19, 2014. The premises were beautiful, always kept clean and very well maintained. The food was good. There was always something there to eat for even the most pickiest of eaters. The rooms were always kept clean. We... More

Was this review helpful? Yes 7
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciate your positive comments about of our facilities and our staff. Comments like that you send us, are what motivate us as a team every day to improve the quality... More

Belleville
Reviewer
4 reviews 4 reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent a fantastic week at the El Portillo from the 4th - 11th April, 2014. What an incredible vacation we will return to this resort for sure. We were so sad when it was time to leave. Wish we would have had more time there. The resort is small and quiet easy to walk to everything. If you have... More

Was this review helpful? Yes 7
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

We are very happy to hear that you have found Grand Bahia Principe El Portillo a wonderful hotel and that the assigned rooms were suitable for you and your family. Thank you for your review about the hotel. Your experience is specially valuable for us, as you can give us feed back along the time. We hope to welcome you... More

Dallas, Texas
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

First of all, I must say that the best thing about this hotel is the staff. They work hard and are always ready to help you. The location is excellent and the beach is very good. We felt very safe In the hotel and in Samana. The first room we had, the bed was really hard and we were waking... More

Was this review helpful? Yes 1
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First of all please receive greetings from the Grand Bahía Príncipe El Portillo; we would like to thank you for trusting in Bahia Principe Hotels & Resorts as your holidays destination. We really appreciate that you have taken the time to give us your feedback on Trip Advisor as your comments are valuable to us in order to... More

Toronto
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the Grand Bahia Principe El Portillo from July 5 to July 12. This was our second time staying at this resort, and it turned out to be another success. The service we received during our stay was wonderful. The staff was extremely friendly, and treated you more than just a guest. The food was even better from... More

Was this review helpful? Yes
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about the quality of our service and our staff. Comments like that you send us, are what motivate us as a team every day to improve... More

Puerto Plata, Dominican Republic
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

you will be welcomed by a very servicial staff. food is well seasoned (has to be mentioned on the upper level) every day somthing new, but a lot of recycling. wine is a decent everyday wine and even the champagne is served by glass at any hour. room service is quality wise good but very slow (count 3/4 of an... More

Was this review helpful? Yes 1
Customer Servic... B, Social media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Firstly we hope you had a good trip back home and we are very grateful you have taken the time to express your views in our Tripadvisor community. The reviews help us to improve and raise our service. We hope to have you back in the near future at the Grand Bahia Principe El Portillo and I take... More

Watford, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

First of all just to say we had a really lovely holiday during the Easter break and I agree with the positive comments about the hotel, the staff and gorgeous beach. There are however a few things that i would like to mention just as feedback to Thompson and to the hotel, so sorry if the majority of my writing... More

Was this review helpful? Yes 1
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First of all receive cordial greetings from all the team working at Grand Bahia Principe El Portillo. We are very pleased make us participant of your opinions that we will take in consideration to improve all the areas needed, because there’s no better opinion that the one that comes from our guests. Definitely your comments have been of... More

Strathroy, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We just came back from a fantastic week at El Portillo. We we were there last year but were moved to Cayacoa and Levantado. We missed and loved this resort so much that we decided to come back and celebrate our anniversary there this year. The resort is beautiful. The best part is the beach! Rooms are very clean, food... More

Was this review helpful? Yes 2
Customer Servic... B, Social Media Cooridinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guests, We are very happy to hear that you have found Grand Bahia Principe El Portillo a wonderful hotel and that the assigned rooms were suitable for you and your family. Thank you for your review about the hotel. Your experience is specially valuable for us, as you can give us feed back along the time. We hope to... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(38)
  • AIR CANADA(22)
  • Bus rides(19)
  • Snack bar(15)
  • Other resorts(11)
  • Main buffet(9)
  • Junior suite(7)
  • Royal golden(7)
  • National Park(6)
  • Many people(6)

Additional Information about Grand Bahia Principe El Portillo

Address: Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Location: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Las Terrenas, Samana, Dominican Republic

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Top resorts Hotel in Las Terrenas #2 Family Hotel in Las Terrenas #5 On the Beach Hotel in Las Terrenas #7 Romantic Hotel in Las Terrenas
Hotel Class
Number of rooms
392

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