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Grand Bahia Principe El Portillo

3.5 of 5 Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
#6 of 33 Hotels in Las Terrenas
3,119 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Grand Bahia Principe El Portillo
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Grand Bahia Principe El Portillo
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3,119 reviews from our community

Traveler rating
    1,668
    1,047
    265
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934
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Resort is absolutely beautiful! Whenever you look, there is always someones there cleaning. Beautiful ocean and the beach. Very fast service at the buffet, lots of options too. We had a picky 1 year old with us and we always found something to suit his palette :) When we arrived to the room, we realized that the crib we requested... More

Was this review helpful? Yes 2
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had recently been to the resort for a week vacation. We thoroughly enjoyed it. Awesome staff, service, food and resort. I have never seen so many smiley faced staff at a resort. From the time we got there till the time we departed, we received nothing but amazing service. To start off with, I would have to say that... More

Was this review helpful? Yes 3
Ottawa, Canada
Contributor
17 reviews 17 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I have just return from my 1 week vacation to this resort. We went from Montreal to Samana airport which was very clean. The ride to the hotel was around 45 mn. It is so beautiful and clean, And every thing is green. When you go to the Bahia resorts, you better spend the extra money to be in the... More

Was this review helpful? Yes 4
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

isited Gran Bahia Principe El Portillo for our honeymoon at the beginning of September. We flew from Manchester with Thomson on the new dreamliner. . Fantastic! However this meant a 3 hour transfer as they no longer fly into Samana airport. We took our 10 month old baby and their website still advertised an hours transfer. We booked a private... More

Was this review helpful? Yes 5
Valley Stream, New York
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

loved the property and the destination. very clean staff very friendly. excursions was wonderful. beach was beautiful. we went to the national park and the private island. we even saw dolphins. i had the best pina colanda in a pinapple on the private island

Was this review helpful? Yes 2
Dundas, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

The trip was fantastic! Weather was perfect. Rained on Monday for about an hour and the other times while we were sleeping. It was at least 32 degrees everyday. The beach was one of the best that I have ever been to. Beautiful sand, water was as at least 85-90 degrees. You could stay in it for hours. Very clear,... More

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Miami, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We just came back from a week at Grand Bahia El Portillo and besides it being a real retreat type resort and having an amazing beach the staff is what makes this place so special. Starting frome the front staff Sandi De Jesus to the main dining room waitress Naty Melendez it was an overall great experience. I would love... More

Was this review helpful? Yes 2
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, It is truly a pleasure for us to learn that you enjoyed your stay at our resort, especially the services from our front desk department and that you appreciated the professionalism of our staff, we are aware that it is only because of them that we are able to achieve our goal- the continuous improvement of our services.... More

San Juan, Puerto Rico
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed with my girlfriend in El Portillo from July 30th to August 2nd, we liked the food in the buffet and the Pescador restaurant. We also enjoyed the Spa. The room was nice and clean and the beach was beautiful. We didn't like that the free WIFI was only one hour per day and only in the lobby, and... More

Was this review helpful? Yes 3
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First of all, we would like to thank you very much for taking your time and giving us your review of our Bahia Principe. I’m glad to read that you enjoyed your time with us and hope to see you again in our hotel next year. Bahia Principe Hotels & Resorts, a 5 star experience in Samana Sincerely,... More

Port Washington, New York, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

One word....WOW!!! My husband and I visited Grand Bahia Principe El Portillo from September 6 through September 13, 2014. We had the most amzing trip ever! The staff was impecable, especially those at the front desk. Andres, Franklin and Miguel were amazing to us. Luis, our Jet Blue Rep at the hotel was also amazing in helping us to plan... More

Was this review helpful? Yes 1
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you so much for your nice words about your recent stay at Gran Bahía Príncipe El Portillo. We are really glad that you have enjoyed our hotel, food and service. We hope to welcome you back again next time to make your holiday once again a memorable vacation!!! Family holidays with Bahia Principe Hotels & Resorts Kindest... More

Bedfordshire, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

would like to thank Bahia principle for the pleasant surprise of a upgrade. we have used grand Bahia principe for the last two yrs in Mexico and Jamaica as well. food has always been good ,with plenty of choice and friendly staff. The only downside with the Dominican republic EL PORTILLO was transfer time .it took us over 3hrs.always found... More

Was this review helpful? Yes 4
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for taking the time to give us such a good review of your recent stay at Grand Bahía Príncipe El Portillo in our Tripadvisor web page and share with our fans your experience with us, we are totally agree with you, we are blessed with one of the most beautiful beach. We would love to welcome... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(38)
  • AIR CANADA(22)
  • Bus rides(19)
  • Snack bar(15)
  • Other resorts(11)
  • Main buffet(9)
  • Royal golden(7)
  • Junior suite(7)
  • Many people(6)
  • National Park(6)

Additional Information about Grand Bahia Principe El Portillo

Address: Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Location: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 392
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Las Terrenas, Samana, Dominican Republic

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