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Grand Bahia Principe El Portillo

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Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
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Grand Bahia Principe El Portillo
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Grand Bahia Principe El Portillo
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3,794 reviews from our community

Traveler rating
    2,077
    1,249
    313
    99
    56
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1,105
1,829
60
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed May 17-24 at this hotel. We had stayed at 5-6 at the various Bahia's (Esmeralda/Ambar/Punta Cana). This hotel is not in line with the Bahia's. The positive of this hotel is that it is small and very easy to get around. The rooms and hotel grounds were clean and it is much quieter than Punta Cana. There was loungers... More 

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London, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

If travelling from the UK you will have a 4hr transfer from the airport to the hotel. I wont lie it is a pain but its well worth it when you arrive at the hotel. We had a little bus with us and one other couple and you stop half way through for a toilet and drink break. We upgraded... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

I went with a group of 30 friends. 3 people per room was more than comfortable. This hotel has everything. I was very apprehensive eating the food at first because I was afraid I may get sick. I was very paranoid that the food may be contaminated with undrinkable water. The problem is, the food looked so good, by day... More 

Was this review helpful? Yes
New York City, New York
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Wow, amazing resort. the food and staff was outstanding. The resort is beautiful and clean. I highly recommend this resort. Everything was exceptional. The food was always great, with this always wonderful buffet, you don't need to each in any other restaurant. Great Job

Was this review helpful? Yes 1
Toronto, Canada
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a super 2 week vacation end of March at El Portillo. This isolated resort is a delightful gem with a friendly, laid-back atmosphere – a best kept secret. Unfortunately, we have been unavailable to write this report until now but better late than never. The service was excellent and started off with the Manager going out of his... More 

Was this review helpful? Yes 9
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for taking the time to give us such a good review of your recent stay at Gran Bahía Príncipe El Portillo in our Tripadvisor web page and share with our fans your experience with us, we are totally agree with you, we are blessed with one of the most beautiful beach. We would love to welcome... More 

Burlington, Ontario, Canada
Reviewer
3 reviews 3 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

26 family member travelled to Samana for a Holiday and an engagement.... In short, the reviews about the hotel being clean, neat and tidy do describe the property. As in any resort, there are always hiccups that occur and depending on the willingness of the staff to fix the hiccups can make your stay wonderful or not. The food was... More 

Was this review helpful? Yes 4
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First of all we want to thank you for the comments we did get through our community of Tripadvisor. As a company dedicated to the total satisfaction of our guests, we provide the most value to your opinion, in order to remain in a line of constant improvement. We are happy to learn that you have appreciated the... More 

Waterloo, Canada
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Flight, room, resort, service, everything was exceptional, no problems getting chairs, if no palapas, tons of shade, snorkelling, water, beach, surroundings, beautiful! Great place for R&R, not noisy.

Was this review helpful? Yes 6
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We want to thank you to have been chosen as the destination for your vacation, as well as taking the time out to write and tell us your views on the pleasant experience you had during your stay in our hotel. We hope to welcome you back again next time to make your holiday once again a memorable... More 

Pickering, Ontario, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Recently returned from GBP El Portillo, stayed from May 2-9, we had a fantastic time, the food was good, the drinks were plentiful and the beach was outstanding. Service was very good throughout the resort. Special shout out to Miguel at the beach, Doris of the animation staff Augustin at the main pool bar and Franco at the relax pool.... More 

Was this review helpful? Yes 6
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for taking the time to give us such a good review of your recent stay at Grand Bahia Principe El Portillo in our Tripadvisor web page and share with our fans your experience with us. The reviews help us to improve and raise our service. We are very glad to know that you fully enjoyed your... More 

Kissimmee, Florida
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a very good vacation days (05-09-15 to 05-16-15) at Grand Bahia Principe El Portillo. Excellent, excellent food, good entertainment, very friendly staff. The pool animation guys were very good. Also I want to say that the Kids Club is very, very good. Ms. Sandra and her staff at the kids club are responsible, and friendly with kids. For... More 

Was this review helpful? Yes 6
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about the quality of our food and our staff. Comments like that you send us, are what motivate us as a team every day to improve... More 

London, Canada
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall great 1 week stay in early May. Great snorkeling with many reefs right along the whole kilometer long beach. Lots of variety of fish, eels, crabs, etc. Not much room for swimming except for kids, but great for snorkeling. Real problem with guests trying to reserve pool and beach chairs by putting towels on them in early morning and... More 

Was this review helpful? Yes 6
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Firstly, thank you for taking the time to post such a detailed review of your stay in our hotel. We appreciate your comments and value your opinion for the overall betterment of our hospitality. We are glad to know that overall you have had a great week with us. We regret to hear that your perception about some... More 

Hotel Review Summarization

What travelers say

  • Very good(24)
  • AIR CANADA(10)
  • Snack bar(8)
  • Junior suite(6)
  • Many people(6)
  • Other resorts(4)
  • Bus rides(4)
  • Main buffet(4)
  • Coral reef(3)
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5,131 photos of this hotel

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Dining (350)
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Room/suite (352)
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Bathroom (64)
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Amenities (40)
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Beach (18)
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Junior Suite (41)
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Outdoor Pool (19)
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Pools (2)
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Restaurants and Bars (52)
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Standard Room (14)
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The Hotel (62)

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Hotel & grounds (16)
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Pool/beach area (10)
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Dining (9)
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Family/play areas (2)
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Room/suite (4)
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Other (1)
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