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Grand Bahia Principe El Portillo

3.5 of 5 Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
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Certificate of Excellence 2014
Grand Bahia Principe El Portillo
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Grand Bahia Principe El Portillo
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3,253 reviews from our community

Traveler rating
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    1,087
    270
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    52
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960
1,546
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14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brampton, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

Grand Bahia Principe El Portillo may be a smaller resort than what we are used to in the Dominican, but it is "muy excellente". My husband and I spent 2 beautiful weeks at this resort from 13-27 October whilst we celebrated our 40th wedding anniversary. I had emailed the resort ahead of time and we were provided with the Royal... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Great beach. Excellent location. Good service. Good food. Friendly staff. Would definetly come back. French restaurant needs to be resrved on a first day or risk it will not be available. Try to get a room in a building closer to check-in office.

Was this review helpful? Yes 1
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, It is truly a pleasure for us to learn that you enjoyed your stay at our resort, especially the services from our front desk department and that you appreciated the professionalism of our staff, we are aware that it is only because of them that we are able to achieve our goal- the continuous improvement of our services.... More

Nova Scotia, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The bus ride to the resort is approx 45 mins through the mountains on a newer road. Very scenic drive with mountain/sea views. Front desk staff were very friendly, Valentin and staff went out of their way to make sure we had a pleasant stay. The lobby is very nice and the entire resort is very quaint and is spotlessly... More

Was this review helpful? Yes 3
St. Catharines, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Perfect vacation This was our third trip to the El Portillo and our eleventh trip to a Bahia Resort. This is by far the smallest of the resorts we have been to which also makes it the quietest and most relaxing. This property is literally the only resort in the area and as others have written, you can walk the... More

Was this review helpful? Yes 3
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review
Google Translation

Estimado Huésped, Desde Gran Bahía Príncipe El Portillo le enviamos un cordial saludo. En primer lugar agradecerle en nombre de... More

Luton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Firstly, I would like to say that we enjoyed our holiday very much, it was a relaxing time spent in a very beautiful location. Arriving at the hotel our initial reaction was how nice it looked. Booking in was easy, leaving our bags with the bell boy whilst completing paperwork then having our cases loaded onto the transport and being... More

Was this review helpful? Yes 2
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review
Google Translation

Estimada Huésped, Ante todo esperamos haya tenido un buen viaje de regreso a casa y le agradecemos mucho que se... More

Guelph, Canada
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just got back from our second visit to this fantastic resort and I have to say we enjoyed every minute of this very relaxing vacation. We didn't really do any trips other than we got in to Las Terrenas for dinner. We walked the beach every day, I think mostly so my wife could feed the local stray dogs :-).... More

Was this review helpful? Yes 3
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review
Google Translation

Estimada Huésped, Agradecemos mucho sus amables comentarios en relación a su estancia. Es siempre un placer saber que nuestros huéspedes... More

Guelph, Canada
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our two-week stay at El Portillo GBP was exceptionally relaxing. The best part of the vacation was the STAFF. They made our stay there extra special. We have been to two other GBPs and El Portillo has been, by far our favourite! The staff act and feel as if they want to be there, and they treated us exceptionally well,... More

Was this review helpful? Yes 6
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First of all I would like to thank you for writing this nice comment regarding your recent stay at Gran Bahía Príncipe El Portillo. We are greatly appreciating your comments. Our goal it is achieve maximum satisfaction of our guests. We hope to welcome you again to the Grand Bahia Principe El Portillo and to thank them in... More

birmingham,england
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

we spent two weeks here 05/11 -19/11/2014. El portillo is a smaller well maintained resort and very clean.We were there for my husbands birthday and on arrival at our golden club room,3202,villa 3 (great location) the room had been decorated with balloons and a banner and gifts,which was a nice touch.unfortunately we had no beach towels in our room on... More

Was this review helpful? Yes 2
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about of our facilities and our beautiful beach. Comments like that you send us, are what motivate us as a team every day to improve the... More

Toronto
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Just came back from a week at the Gran Bahia Principe El Portillo and can't wait to plan our next vacation! We landed in the Samana airport, which is really quiet so we moved through the lines quickly. We only brought our backpacks so it was a breeze to get through customs and to the transfer van. The ride was... More

Was this review helpful? Yes 4
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review
Google Translation

Estimado huésped, Reciba saludos cordiales desde el Hotel Gran Bahía Príncipe El Portillo. En primer lugar agradecer que se haya... More

Seattle, Washington
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Small resort in Samana if you are looking for quiet time. It is the only. Hotel on the beach. Restaurants are all good. Hotel is kept clean. Probably not the best for young adults who are looking for action!

Was this review helpful? Yes 4
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for taking your time and write this comment about our hotel! We really appreciate your nice comments regarding our hotel, rooms and services . We hope to welcome you again to the Grand Bahia Principe El Portillo and to thank them in person. Contact us at our email address info.elportillo@bahia-principe.com. Regard, Dilcia Joga Grand Bahia Principe... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(38)
  • AIR CANADA(22)
  • Bus rides(19)
  • Snack bar(15)
  • Other resorts(11)
  • Main buffet(9)
  • Royal golden(7)
  • Junior suite(7)
  • Many people(6)
  • National Park(6)

Additional Information about Grand Bahia Principe El Portillo

Address: Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Location: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 582
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Las Terrenas, Samana, Dominican Republic

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