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All 33 Las Terrenas hotels

Grand Bahia Principe El Portillo

3.5 of 5 Resort (All-Inclusive)   |   Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
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Ranked #5 of 33 Hotels in Las Terrenas
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Travelat50 Montreal
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3,071 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Montreal
Contributor
18 reviews 18 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I am actually sitting on the beach & writing this review. If you want to rest, this is a good place. I read reviews before coming and they are all pretty much spot on. The food is fine and the beach is beautiful. I am not the biggest fan of all-inclusives with animation but this one was fine. The staff... More

Was this review helpful? Yes 5
Montreal, Canada
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I expected a bit more but it was still great. The staff is incredible. The resort is very clean.The rooms are ok, we stayed in the Jr. Suite. Nothing too fancy in terms of decorations, sheets and details. The weather was nice, we stayed from a week from sept 1 - 7. We had rain every night and thunderstorm overnight.... More

Was this review helpful? Yes 1
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First of all I would like to thank you for writing this nice comment regarding your recent stay at Gran Bahía Príncipe El Portillo. We work every day to satisfy our guest needs and we are really happy to see that you have enjoyed our food, our service and our housekeeping team. Finally, we hope that regardless of... More

Montreal, Quebec, Canada
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

To enjoy your stay at 100%, you need two things: Leave your time management at home because after all, you are on vacation and learn more than usual the basics of Spanish. As our guide pointed us in the Republic, all that takes 5 minutes for us at home, we must have 25 minutes. Take the time, wait when you... More

Was this review helpful? Yes 4
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about the quality of our service and our staff. We hope to welcome you again to the Gran Bahia Principe El Portillo and to thank them... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I have just returned from a 2 week stay at the Gran Bahia Principe El Portillo, as with anywhere there are pros & cons but with this hotel the good outweighs the not so good by a mile! After a 9 hr flight on the Dreamliner from Manchester we arrived in Puerto Plata at around 3pm local time, we got... More

Was this review helpful? Yes 9
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, It is truly a pleasure for us to learn that you enjoyed your stay at our resort, especially the services from our front desk department and that you appreciated the professionalism of our staff, we are aware that it is only because of them that we are able to achieve our goal- the continuous improvement of our services.... More

Lisbon
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

A good stay for family environment. This is the unique hotel in the area meaning that there is not overcrowded areas. Real good place for snorkelling and to make usage of the aquatic sports facilities, free of charge.

Was this review helpful? Yes 1
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about the quality of our service and our staff. Comments like that you send us, are what motivate us as a team every day to improve... More

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited Aug 23 - Aug 30 of 2014 with my family. Being a 16 year old boy, i wasn't as keen going on vacation with my parents of all this changed on the first night. Any family with a teen child should not hesitate to vacation here, there are a lot of friends for the teen to make. First... More

Was this review helpful? Yes 5
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We are greatly appreciating your comments. Our goal it is achieve maximum satisfaction of our guests. We hope to welcome you again to the Grand Bahia Principe El Portillo and to thank them in person. Bahia Principe Hotels & Resorts, all-inclusive hotels in Samana Greetings from El Portillo. Dilcia Joga Grand Bahia Principe El Portillo More

Toronto
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I have travelled extensively and been to resorts all over the world and I was very pleasantly surprised by the GBP. My husband and I visited during Canadian March break with our daughters, 12 and 15. This resort was wonderful. The beach was absolutely stunning with miles of walkable beach in either direction. The resort is quite large but well... More

Was this review helpful? Yes 7
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, It is truly a pleasure for us to learn that you enjoyed your stay at our resort, especially the services from our front desk department and that you appreciated the professionalism of our staff, we are aware that it is only because of them that we are able to achieve our goal- the continuous improvement of our services.... More

Boisbriand, Quebec, Canada
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a short 1 week Vacation for some Alone Couple time! Good choice with the help of our travel agent and the reviews on Tripadvisor! Nice drive to the Resort on the New Highway we were told and Some of the views were amazingly beautiful! Very nice reception with dancers and festive music on arriving in the lobby! The... More

Was this review helpful? Yes 7
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about the quality of our service and our staff. Comments like that you send us, are what motivate us as a team every day to improve... More

London, United Kingdom
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Transfer time to the hotel by coach takes 4 hours with a stop for refreshments half way. We took a taxi which took 2 1/2 hours with no stop. Very tiring after an 8 hour flight. The hotel has a lot of construction work going on and we were directly opposite it. We were woken at 7am every day including... More

Was this review helpful? Yes 5
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We would like to thank you for taking the time to communicate the impressions of your vacation with our Tripadvisor community. It is clear that our customers are the most important, naturally so are their comments. Once more we are sorry for the inconveniences that you have experienced; your disappointment is ours to rectify. As our goals are... More

Passaic, NJ
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Checkin: Fast checkin upon arrival. I was in my room within 10 minutes. Front desk was really helpful. They went over the logistics; dinner reservations and resort layout. I was asked afterwards if my room was to my satisfactory. Room: I booked a Jr Suite and was assigned to building 17. This building faces the lobby entrance. Conveniently located near... More

Was this review helpful? Yes 3
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about of our facilities and our beautiful beach. Comments like that you send us, are what motivate us as a team every day to improve the... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(38)
  • AIR CANADA(22)
  • Bus rides(19)
  • Snack bar(15)
  • Other resorts(11)
  • Main buffet(9)
  • Junior suite(7)
  • Royal golden(7)
  • Many people(6)
  • National Park(6)

Additional Information about Grand Bahia Principe El Portillo

Address: Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Location: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Las Terrenas, Samana, Dominican Republic

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