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Grand Bahia Principe El Portillo

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Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
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Grand Bahia Principe El Portillo
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3,911 Reviews from our TripAdvisor Community

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Traveler rating
    2,137
    1,292
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (666)
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  • All months
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All months
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

First time in my life at an all inclusive resort and it did not disappoint me or my wife. - We had a junior suite, very clean, air conditioned worked perfectly. We were in building number Seven, one minute to hotel lobby. - 4 a la carte restaurants - 3 were excellent, French, Mediterranean, and the Italian, only one sub... More 

Was this review helpful? Yes 1
ottawa canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed yesterday NEW

We would recommend this resort to anyone. We have stayed at numerous Bahia Principe resorts over the years and will continue to visit them because of the enjoyment they continue to provide. We are seasoned all inclusive travelers and this resort is one that we plan on re-visiting. We were housed in villa 26 in a nicely appointed junior suite.... More 

Was this review helpful? Yes 2
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

This is an ok resort, but a very good value for money. The best part of the resort is the sea. There is a coral reef just a few meters off the beach, which makes for easy snorkeling, especially for kids. Food at the buffet bar has enough variety. We stayed for two weeks and din't get bored with it.... More 

Was this review helpful? Yes 1
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We would like to thank you for taking the time out to communicate the impressions of your vacation with our Tripadvisor community. We are a family hotel and we do everything possible to make feel our guests like part of this great family. In the name of our staff, we would like to thank you for vacationing with... More 

london, ontario
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Travelled the last week of May with Westjet out of Toronto. Nice flight, everything went smoothly, bus ride very scenic and gorgeous. The most beautiful area of Dominican is definitely Samana. Outstanding scenery for sure. Took 40 minutes to get to the resort. Upon arrival the beauty of this resort is outstanding. All our papers were ready for us, nicely... More 

Was this review helpful? Yes 1
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for taking the time to give us such a good review of your recent stay at Grand Bahía Príncipe El Portillo in our Tripadvisor web page and share with our fans your experience with us, We are totally agree with you, we are blessed with one of the most beautiful beach. We would love to welcome... More 

Toms River, New Jersey
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Upon arrival the Country side was deceiving traveling to the hotel Remote area opens up to a beautiful hotel The town of Las Terrence is about a 10 minute ride from hotel for $20 US the driver will wait for you just let him know when you want to return or where else you would liked to very safe way... More 

Was this review helpful? Yes 1
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you so much for your kind opinion about our hotel, we really appreciate it because it helps us to learn about our guest needs and satisfy them. We are really so happy that you have enjoyed your stay in our hotel and we hope to welcome you once again in Grand Bahia Principe El Portillo. Bahia Principe... More 

Lisbon, Portugal
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was my second time at the hotel and besides the horrible annoying fact that I flew to San Domingo instead this time, everything else for some reason seemed even better. Of course, since it was the second time our rooms were upgraded and we had some treats waiting for us. I was quite pleased! The suite was enormous. I... More 

Was this review helpful? Yes 1
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We greatly appreciate that you have chosen for second time Grand Bahia Principe El Portillo as your holiday destination. We do not know how to thank you for this kind of comments. Posts such as yours delight us and gives us confidence to keep working hard to satisfy our customers and improve our service. We are glad to... More 

North Bay, Ontario, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My friend and Ihave been to this resort 3 times in the past 2 years..We keep coming back so that must mean something right LOL Staff is amazing..friendly, very helpful. Beach is amazing.....very long and great to walk The place is amazingly clean and well taken care of. There has been a number of changes since we have started visiting.... More 

Was this review helpful? Yes
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Firstly we hope you had a good trip back home and we are very grateful you have taken the time to express your views in our Tripadvisor community. The reviews help us to improve and raise our service. As a repeater client your opinion represents a challenge, an opportunity to improve our services, and maintain the magic that... More 

1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Our visit was from June 13th to the 20th. CUSTOMER SERVICE: I can confidently say that the service was up to my expectations. To our surprise, our check-in was already established and taken care of by the staff upon arrival at the airport. There was no need to wait in long lines at the reception, which was greatly appreciated after... More 

Was this review helpful? Yes 7
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We would like to express our gratitude for having taken time to express your impressions of your past stays with us. In our effort to continuously improve the quality of our service and facilities, we put our greatest interests and value in our guest’s opinion. We are very proud to receive comments and opinions such as yours. This... More 

london
Level Contributor
53 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 1 week ago

Beautiful beach, decent food, rooms nice.. thats the good.. now the not so good.. pool too small for the number of guests, queues for the main restaurant, 40 minutes to get served with drinks from the bar, most staff ok but quite a lot unhelpful or just rather sullen.. not what we had experienced at another bahia hotel. Would not... More 

Was this review helpful? Yes
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for your comment about your stay at the Gran Bahia Principe El Portillo. We are very disappointed to hear that we did not reach your expectations regarding your recent stay with us and we would like to extend our most sincere apologies for any inconvenience caused. You can rest assure that all your comments will be... More 

Portsmouth, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Visiting this hotel taught me once again to take negative tripadvisor reviews with a pinch of salt as we had a really good time! The rooms were clean and spacious – Exactly what we expected for the money we paid. The food was better than expected – Plenty of choice including lots of healthy options which is important to my... More 

Was this review helpful? Yes 5
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for taking the time to give us such a good review of your recent stay at Grand Bahia Principe El Portillo in our Tripadvisor web page and share with our fans your experience with us, we are totally agree with you, we are blessed with one of the most beautiful beaches. We would love to welcome... More 

Hotel Review Summarization

What travelers say

  • Very good(24)
  • AIR CANADA(10)
  • Snack bar(8)
  • Junior suite(6)
  • Many people(6)
  • Other resorts(4)
  • Bus rides(4)
  • Main buffet(4)
  • Coral reef(3)
Questions? Get answers from hotel staff and past guests. Ask a question

5,242 photos of this hotel

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Room/suite (355)
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Hotel & grounds (905)
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Dining (359)
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Business center/function rooms (18)
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Family/play areas (71)
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Bathroom (64)
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Amenities (40)
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Beach (18)
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Junior Suite (41)
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Outdoor Pool (19)
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Pools (2)
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Restaurants and Bars (52)
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Standard Room (14)
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The Hotel (62)

Management photos: Courtesy of the property manager

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Hotel & grounds (16)
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Pool/beach area (10)
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Dining (9)
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Family/play areas (2)
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Room/suite (4)
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Other (1)
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