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All 33 Las Terrenas hotels

Grand Bahia Principe El Portillo

3.5 of 5 Resort (All-Inclusive)   |   Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
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Grand Bahia Principe El Portillo
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Ranked #5 of 33 hotels in Las Terrenas
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Kimberly M
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2,996 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (505)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I loved the El Portillo. I felt so happy. I loved the music. I felt like I wanted to get up and dance merengue and bachata. I can't wait to go back next year because it was so much fun. The food was delicious and the service is great. And when the employees ask to dance with you, they never... More

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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Booked this resort on last minute deal. I wasn't sure what to expect since this was our first time in the Dominican Republic and second time at an all inclusive resort. It ended up we had one of the most fun vacations ever. Loved everything about it - the hotel, the room, the beach, the service, the food, the people,... More

Was this review helpful? Yes 3
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We want to thank you to have been chosen as the destination for your vacation, as well as taking the time to write and tell us your views on the pleasant experience you had during your stay in our hotel. Family holidays with Bahia Principe Hotels & Resorts Regard, Dilcia Joga Grand Bahia Principe El Portillo More

London
Contributor
17 reviews 17 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

After reading many other reviews of areas and locations within the Dominican, we picked this one, and were not disappointed. For location this cannot be beaten - on a stunning and quiet beach with no other hotels even in sight. Although a pain to get to from anywhere but Samana airport, it is totally worth a bus ride through the... More

Was this review helpful? Yes 1
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We are greatly appreciating your comments. Our goal it is achieve maximum satisfaction of our guests. We hope to welcome you again to the Grand Bahia Principe El Portillo and to thank them in person. Bahia Principe Hotels & Resorts for your summer holidays in Samana Greetings from El Portillo. Dilcia Joga Grand Bahia Principe El Portillo More

Bear Creek Twp., PA
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I visited the Grand Bahia hotel from 8/2/14 to 8/6/14. We also traveled with another couple during our visit. We found the staff to be very prompt and friendly for all of our requests (I.e., room pickup, bar service, food service, etc.) Below are a summary of the Pros and cons for our vacation: Pros: 1. Very... More

Was this review helpful? Yes 5
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Firstly we hope you had a good trip back home and we are very grateful you have taken the time to express your views in our Tripadvisor community. The reviews help us to improve and raise our service. We hope to have you back in the near future at the Grand Bahia Principe El Portillo and I take... More

Brampton, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Gran Bahia Principe El Portillo from August 4-11 2014. We were impressed by everything we experienced. Much less commercialized than Punta Cana so a lot more relaxing and unspoiled. The staff were hard working, friendly and went out of their way to make you feel like you were special. We needed a room change on our... More

Was this review helpful? Yes 4
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear guest, Your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about the quality of our service and our staff. Comments like that you send us, are what motivate us as a team every day to improve the quality of service we offer.... More

Calgary, Canada
Senior Contributor
35 reviews 35 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall I would say this is a good family resort. I think its best to list the pros and cons rather than write a story! PROS: Great Beach with safe bay (no strong tide) Amazing Kids Area (Waterpark) lovely pools (look for the 'relax' pool - its quieter) Wonderful food selection at buffet and beautiful a la Carte food, wonderful... More

Was this review helpful? Yes 6
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Firstly, thank you for taking the time to post a review of your stay in our hotel. We appreciate your comment and value your opinion for the overall betterment of our hospitality. We work every day to satisfy our guest needs and we are really happy to see that you have enjoyed our team. Concerning the inconveniences you... More

North Hatley, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This was my wife and my first trip to the Dominican Republic and and the resort was recommended by a friend. It exceeded our expectations in location, service, food and beach quality. With all due respect to the people and places in Cuba that have treated is well in the past, the Grand Bahia Principe El Portillo had great food,... More

Was this review helpful? Yes
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We are extremely proud and happy for having left a pleasant memory. We are especially appreciate your positive comments about of our facilities and our staff. Comments like that you send us, are what motivate us as a team every day to improve the quality of service we offer. We hope to welcome you again to the Gran... More

Toronto, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I decided to take a last minute trip to the Dominican Republic. We ended up going to El Portillo. First of all, I have nothing negative to say!!! This was the best vacation I have ever had!!! The hotel is amazing, the beach is breath taking, and the food is so delicious!!! I couldn't ask for more!!!... More

Was this review helpful? Yes 3
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Natalia, We are very happy to hear that you have found Grand Bahia Principe El Portillo a wonderful hotel for you and your family. Thank you for your review about the hotel. Your experience is specially valuable for us, as you can give us feed back along the time. We hope to welcome you again to the Gran Bahia... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This resort has a very welcoming atmosphere as soon as you walk into the main lobby the first time you arrive. Everything people have said about food/service being excellent is very accurate as well as many other aspects such as an immaculate beach for snorkeling/relaxing, spacious rooms and a very clean resort. Only complaints are that music selection could be... More

Was this review helpful? Yes 2
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, It is truly a pleasure for us to learn that you enjoyed your stay at our resort, especially the services from our front desk department and that you appreciated the professionalism of our staff, we are aware that it is only because of them that we are able to achieve our goal- the continuous improvement of our services.... More

1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We went as a family group of 20. The flight into the Samana airport was easy as well as the 40 min. Bus ride to the resort! Props to Pops Dionisio! The resort is clean and well looked after! The landscapers work hard to make the grounds beautiful! the Grand Bahia welcome was nice and the checkin went smoothly! Honourable... More

Was this review helpful? Yes 7
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, First let me inform you that your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about of our facilities and our beautiful beach. Comments like that you send us, are what motivate us as a team every day to improve the... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(38)
  • AIR CANADA(22)
  • Bus rides(19)
  • Snack bar(15)
  • Other resorts(11)
  • Main buffet(9)
  • Junior suite(7)
  • Royal golden(7)
  • National Park(6)
  • Many people(6)

Additional Information about Grand Bahia Principe El Portillo

Address: Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Location: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Reservation Options:
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Las Terrenas, Samana, Dominican Republic

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Top resorts Hotel in Las Terrenas #2 Family Hotel in Las Terrenas #4 On the Beach Hotel in Las Terrenas #6 Romantic Hotel in Las Terrenas
Hotel Class
Number of rooms
392

Questions & Answers

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5 questions

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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