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Grand Bahia Principe El Portillo

3.5 of 5 Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
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Certificate of Excellence 2014
Grand Bahia Principe El Portillo
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Grand Bahia Principe El Portillo
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3,241 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just came back from a week at the Gran Bahia Principe El Portillo and can't wait to plan our next vacation! We landed in the Samana airport, which is really quiet so we moved through the lines quickly. We only brought our backpacks so it was a breeze to get through customs and to the transfer van. The ride was... More

Was this review helpful? Yes 3
Seattle, Washington
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Small resort in Samana if you are looking for quiet time. It is the only. Hotel on the beach. Restaurants are all good. Hotel is kept clean. Probably not the best for young adults who are looking for action!

Was this review helpful? Yes 4
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for taking your time and write this comment about our hotel! We really appreciate your nice comments regarding our hotel, rooms and services . We hope to welcome you again to the Grand Bahia Principe El Portillo and to thank them in person. Contact us at our email address info.elportillo@bahia-principe.com. Regard, Dilcia Joga Grand Bahia Principe... More

Detroit, Michigan
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Upon arrival, security at the gate had our name on a sheet of paper and waived us in, however, at the front desk they could not find our reservations ... Though we were the only ones checking in, we had to wait over half an hour .......... we had booked and paid for their most expensive room 3-months in advance... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Superb resort, staff is awsome, beach is pretty, just watch for the coral in low tide. Bring your mask and tuba. It's amasing all the fish you can see in less then 3 feet of water. Food as quite good variety. If you like to bring gifts, i suggest school stuff for the kids and shoes. Outside activities are nice... More

Was this review helpful? Yes
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We want to thank you to have been chosen as the destination for your vacation, as well as taking the time to write and tell us your views on the pleasant experience you had during your stay in our hotel. Please do not hesitate on contacting us in our e-mail address info.elportillo@bahia-principe.com. Regard, Dilcia Joga Grand Bahia Principe... More

Grimsby, Canada
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great place to stay. Just returned from one week stay. Scenery is wonderful, very lush. Food was good at all of the a la carte. Being we went with Air Canada, we were entitled to 4 visits. Buffet was different theme every night. Different signature drink everyday. Beaches were constantly being cleaned, so not a lot of shells. Beach is... More

Was this review helpful? Yes 4
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Cordial greetings from all the team working in Grand Bahía Príncipe El Portillo; we would like to thank you for taking the time to communicate the impressions of your vacation with our Tripadvisor community. It is clear that our customers are the most important, naturally so are their comments. Observations are treated with the utmost interest; as it... More

Sudbury, Ontario, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Returned to the wonderful El Portillo resort for the second time this year...was there April with My boyfriend ,and from Nov.1-8 with 7 other ladies on a girls trip....loved it the first time and fell in love with it even more the second time....I sent them an e-mail to try and get our group in the same block and floor... More

Was this review helpful? Yes
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, . On behalf of the entire Grand Bahia El Portillo team I would like to take this opportunity to thank you for the reviews regarding your stay at our hotel. We are very happy to hear that you had a wonderful time, in which you enjoyed your room, food, a la carte restaurants, beach and the good service... More

Delta, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent two weeks resting, eating and enjoying the resort. Perfect place to get away and do nothing. Did not like the hard sale to tour the property and be pressured into purchasing future holidays. Just a waste of our time. This actually turned off from future holidays with this resort. Staff, food, accommodation were great.

Was this review helpful? Yes 3
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We want to thank you to have been chosen as the destination for your vacation, as well as taking the time to write and tell us your views on the pleasant experience you had during your stay in our hotel. Please do not hesitate on contacting us in our e-mail address info.elportillo@bahia-principe.com. Regard, Dilcia Joga Grand Bahia Principe... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited in Aug 2014 Must have been the best buffet food ever, very diversified, hot, great taste, All of our group loved it ( 2 Adults, 4 teenagers) A la carte were very good, save an exc ept for one appatizer that was uneatable. Well located, great region, all of the staff were friendly, not seeking tips. I don't recommend... More

Was this review helpful? Yes 1
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for taking your time and write this comment about our hotel! We really appreciate your nice comments regarding our hotel, rooms and services We hope to welcome you again to the Gran Bahia Principe El Portillo and to thank them in person. Contact us at our email address info.elportillo@bahia-principe.com. Regard, More

Brampton, Canada
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Our recent stay in late October was just as enjoyable as our time at El Portillo in 2009. However, some construction being done as they are expanding, so I would hope that with more guest capacity the resort will add another a la carte or two and a coffee house or juice bar. This is still a relatively quite, unspoiled... More

Was this review helpful? Yes 4
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Thank you for the time you have taken to share your experience during your recent stay at Grand Bahia Principe El Portillo. We are honored that you have chosen our hotel as your holiday destination and very happy to hear that you enjoyed our excellent staff services. On behalf of our entire staff, thank you for your valued... More

Bo'ness, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

What a joy, what a fantastic hotel and holiday the whole vacation was a pleasure from start to finish! I would throughly recommend this hotel to anyone you cannot fault it, food good, accomodation good quality of drinks good in such a picture perfect location what more could anyone ask for just do it and book up you will not... More

Was this review helpful? Yes 3
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, It is truly a pleasure for us to learn that you enjoyed your stay at our resort, especially the services from our front desk department and that you appreciated the professionalism of our staff, we are aware that it is only because of them that we are able to achieve our goal- the continuous improvement of our services.... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(38)
  • AIR CANADA(22)
  • Bus rides(19)
  • Snack bar(15)
  • Other resorts(11)
  • Main buffet(9)
  • Royal golden(7)
  • Junior suite(7)
  • Many people(6)
  • National Park(6)

Additional Information about Grand Bahia Principe El Portillo

Address: Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Location: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 582
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Las Terrenas, Samana, Dominican Republic

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