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Grand Bahia Principe El Portillo

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Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
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Grand Bahia Principe El Portillo
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Grand Bahia Principe El Portillo
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3,629 reviews from our community

Traveler rating
    1,961
    1,212
    303
    99
    54
See reviews for
1,067
1,743
58
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The resort is beautiful and the water was clear blue! My college friends and I went for spring break. This resort is more family oriented than a college rave scene but the animation team and bartenders made us have an incredible time! There was always something to do! The nightlife for spring breakers was a little dead but the staff... More 

Was this review helpful? Yes 4
Iroquois falls
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

we traveled for a wedding , this is a small resort , not much night life , lobby bar closes at 11 pm , when disco opens at the pueblo . one shortfall of this resort most workers do not speak English or very little , so if an emergency arises , good luck my wife broke a toe in... More 

Was this review helpful? Yes 3
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband & I did a solo trip this time and we thoroughly enjoyed this resort. The staff were fantastic, food was good - al a carte not so great. I had a very deep massage by some skilled ladies on the beach. We spent most of our time by the smaller pool, closer to main entrance. Never any trouble... More 

Was this review helpful? Yes 3
Ottawa, Canada
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The resort was great, a little dated but I would 100% stay w that chain again! This particular one is definitely for an older crowd and there wasn't much going on past 11pm, but that was alright! We had a ground floor room, didn't think I would like it, but it was great and main thing is we felt very... More 

Was this review helpful? Yes 3
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I loved everything. Me and my wife went for honey moon and the friendliness was awesome the oeople are just very cool. We loved the animation team aswell. special thanks to Santos, Daniel, Frankelina. They made our visit really special we defenetily are coming back 2015. BE READY DOMINICANS WE ARE COMING!!!!

Was this review helpful? Yes
London, Canada
1 review
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This resort is amazing. Staff were very attentive and friendly, and I can't say enough about the cleanliness. Absolutely spotless and you always see someone cleaning, sweeping, etc. The staff here work very hard at what they do. Our room was very spacious and the housekeeping staff were excellent. My only complaint here is the bed is a little too... More 

Was this review helpful? Yes 16
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 1 week ago

We've spend a week at this resort. Beach- beautiful, coral sand, never hot, you can walk for hours from one Laguna to another, kept well. Water is calm and very warm. Not enough beach lounges and chairs. We had to wake up at 6:30 to get a good spot in a shade for four of us. Rooms- nice and clean.... More 

Was this review helpful? Yes 3
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, We would like to express our gratitude for having taken time to express your impressions of your recent stay with us. In our effort to continuously improve the quality of our service and facilities, we put our greatest interest and value in our guest’s opinion. We are glad to find out that there were some aspects you find... More 

Guelph, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

- Beautiful hotel and very well maintained - Always clean - Great for kids, many activities to keep them busy and happy including a water park and a well run mini club. - Great resort for snorkeling right off the beach. Equipment is free to use each day from the water center right on the beach. - Staff were always... More 

Was this review helpful? Yes 16
Contributor
19 reviews 19 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

We spent a week here and I must say that this is my first time that I am convinced that the staff write their own reviews. PROS: 1. Beautiful beach. 2. Clean. 3. Some staff friendly and helpful CONS: 1. Not romantic, no quiet spots, lots of kids. 2. Beds hard, pillows hard, shower and tap water very salty. 3.... More 

Was this review helpful? Yes 2
Customer Servic... B, Social Media Coordinator at Grand Bahia Principe El Portillo, responded to this review

Dear Guest, Cordial greetings from all the team working in Gran Bahía Príncipe El Portillo; we would like to thank you for taking the time to communicate the impressions of your vacation with our Tripadvisor community. It is clear that our customers are the most important, naturally so are their comments. Observations are treated with the utmost interest, as it... More 

Ontario, Canada
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We have recently returned from a week at the Grand Bahia Principe El Portillo and would recommend it to anyone looking for a family vacation destination. Here are hopefully some pros and cons to help you decide if this might be the place for you: Pros: customs and getting luggage at Samana airport is quick and easy; gorgeous 35 minute... More 

Was this review helpful? Yes 8
Hotel Review Summarization

What travelers say

  • Very good(31)
  • AIR CANADA(14)
  • Bus rides(11)
  • Snack bar(10)
  • Other resorts(8)
  • Main buffet(7)
  • Junior suite(6)
  • Many people(6)
  • Royal golden(4)
  • Coral reef(4)
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