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3.0 of 5 Specialty Hotel   |   The Cottage, Haselbury Plucknett, Crewkerne TA18 7NY, England
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
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  • Reviews (164)
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164 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just came back from a lovely, relaxing couple of nights at Haselbury Mill. We were delighted with the surroundings as we arrived & we further delighted with our room. We were upgraded to the Bridal Suite which was full of character & charm. We dinned both evenings at Haselbury Mill & had wonderful meals. The steak was delicious! The staff... More

Was this review helpful? Yes
Wokingham, United Kingdom
20 reviews 20 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Used a Secret Escape deal £150 for 2 nights B&B with one evening meal. Easy to understand it is a popular wedding venue with beautiful grounds, and the Great Tithe Barn offering a great facility. We arrived after 6.00 pm on day 1 and whilst the member of staff was efficient there was a lack of warmth to the welcome... More

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2 reviews
2 of 5 stars Reviewed 1 week ago NEW

This is definitely another very disappointing example of style over substance. It is a stunning location, and the restaurant is beautiful, but the food!! Three members of my family had fish, crushed peas and rustic fries. The peas were stone cold and had to be sent back to be heated, and the fries were McDonald-type chips with the skin left... More

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HaselburyMill, Assistant Manager at Haselbury Mill, responded to this review

Dear Mrs Howe, We were utterly disappointed to receive your review this week. We pride ourselves on our high levels of service and standards. Regardless of any offers or schemes, the food that comes out of our kitchen is always of the same high quality. We will of course take your constructive criticism in our stride and hopefully we can... More

Plymouth uk
Top Contributor
94 reviews 94 reviews
27 hotel reviews
179 helpful votes 179 helpful votes
5 of 5 stars Reviewed 1 week ago

We were given a wowcher from wonderful friends for Christmas. And used it at this fantastic hotel for our 5 the wedding anniversary. The food was fantastic and the room was lovely it was the one that a previous trip advisor complained about the blind being too short in the bathroom and no headboard.some people just love a moan haha.... More

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HaselburyMill, Assistant Manager at Haselbury Mill, responded to this review

Dear KarenPlymouthuk, Thank you for your kind words. I'm very pleased we could help make your anniversary one to remember. I have passed your comments onto my colleagues and we all look forward to seeing you again soon. Kind Regards, Tom Williams Assistant Manager More

Shrewsbury, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently spent 2 nights at the Haselbury Mill as a short romantic getaway with my partner. The hotel itself is beautiful with spacious and well decorated rooms. The bed was very comfortable too! We ate in the hotel restaurant on our first night and the food was delicious. Portion sizes are a little odd though - starters and desserts... More

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HaselburyMill, Assistant Manager at Haselbury Mill, responded to this review

Dear VictoriaK, We are extremely pleased to hear you had a comfy romantic getaway with us. Our Maintenance and garden team were overjoyed to hear that their hard work isn't in vein. Thank you for your comments. Best Wishes, Tom Williams Assistant Manager More

Goole, United Kingdom
Top Contributor
89 reviews 89 reviews
15 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed here end of march to visit family in somerset,, lovely setting and buildings, beautiful room at the top of the main house , and very clean ,after a long drive from east Yorkshire I just wanted a nice meal ,couple of pints of thatchers gold and bed , the young man behind the bar was a credit to this... More

Was this review helpful? Yes 1
Epsom, United Kingdom
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was chosen for me, and I'm glad it was. Staff were brilliant very helpful. Dinner was great the Windy Miller Pie a speciality. Breakfast was freshly cooked which is always nice when you eat something hot. Rooms were great too plenty of space, and in the charming old Mill.

Was this review helpful? Yes 4
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived on 21/7/14 for a 2 night stay we had booked the Haselbury suite which is the second bridal suite as the first one was already booked. It was a lovely room in the main mill building had a four poster bed windows on 3 sides and the bathroom was as large as the bedroom with a lovely free... More

Was this review helpful? Yes 3
Glasgow, Scotland, United Kingdom
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Really delighted to find the Haselbury Mill. We were looked after very well even though there was a wedding going on in their Tithe Hall. Arrived late on a Saturday and were still offered a table for dinner. Excellent meal..... very good value. Very nice room with a good sized en-suite bathroom. One of the best breakfasts for this level... More

Was this review helpful? Yes 1
HaselburyMill, Owner at Haselbury Mill, responded to this review

Dear Richard B, Many thanks for your kind words. Our staff work extremely hard to ensure all of our guests enjoy their time with us and i will pass on your comments. Kind Regards, Minnie Askey Resident Director More

Romsey, United Kingdom
Senior Reviewer
9 reviews 9 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We booked a 2 night break advertised as Quiet & Relaxing with Secret Escapes (Thank Goodness) Arrived Pm 14/07/14'Reception Good.Room No 1. Dated,Clean, No Bath but adequate.Dinner @ 18-30. Starter ok,Main Dreadful,Pudding ok. Steak Worst Ever,Gristle & Sinew. Not Edible.Told it would be deducted from A/ C ( meal included in deal?) Woken @ 0630 by outside staff arriving at... More

Was this review helpful? Yes 2
HaselburyMill, Owner at Haselbury Mill, responded to this review

Dear Churchfield2014, We are bitterly disappointed to receive this isolated letter of complaint. We pride ourselves on our high levels of food and service at Haselbury Mill as endorsed by numerous guests. We would like to invite you back to the hotel to experience our high levels of hospitality. Amanda Askey Resident Director More

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Additional Information about Haselbury Mill

Address: The Cottage, Haselbury Plucknett, Crewkerne TA18 7NY, England
Location: United Kingdom > England > Somerset > Crewkerne > Haselbury Plucknett
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Haselbury Mill 3*
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Also Known As:
Haselbury Mill Hotel Crewkerne

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Room/suite (9)
Dining (4)
Business center/function rooms (3)
Hotel & grounds (6)
View from room (1)
Other (28)


Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Often described as “Probably the most beautiful setting in the South West of England” The original buildings date back many centuries and are of great local interest with a history stretching back to the times of William the Conqueror and are reportedly mentioned in the Doomsday Book. Haselbury Mill is truly the ultimate somerset venue to commemorate and celebrate the special days in your life. The three magnificent listed buildings & newly built Tithe Barn provide the focus of this superb conference, restaurant, hotel & wedding facility. The Georgian Mill owner’s house & adjacent cottages have been transformed into a luxuriously appointed 21-bedroom hotel all with High Speed Wi-Fi Internet connection. All rooms are en-suite and are exquisitely appointed to add that little touch of luxury to the beautiful surroundings. The original Mill buildings have been sympathetically converted to a stylish restaurant and underneath can be found a traditional local's bar with flag stone floors and oak panelled walls. The Four storey Granary building nearby encompasses a lakeside bar and restaurant and further function and conference rooms ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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