We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Sunninghill hotels

Macdonald Berystede Hotel & Spa

4.0 of 5 Hotel   |   Bagshot Road, Sunninghill, Ascot SL5 9JH, England
Hotel amenities
Save Saved
You added Macdonald Berystede Hotel & Spa to your Saves list
Macdonald Berystede Hotel & Spa
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Hotels.com Expedia.com Travelocity
and 7 more sites!
66%
Ranked #2 of 2 hotels in Sunninghill
Certificate of Excellence 2013
Write a Review

604 people have reviewed this hotel

Traveler rating
    196
    193
    129
    56
    30
See reviews for
150
203
15
83
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
southern
Contributor
20 reviews 20 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

Came to Berystede for an afternoon of relaxation with a friend. I managed to get a detox colon therapy treatment fitted in on the same day. The treatment involved exfoliating the legs and back followed by applying a mask onto the legs. There is also a 15 mins tummy massage followed by a scalp massage - the scalp massage was... More

Was this review helpful? Yes
Brighton
Contributor
17 reviews 17 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here two nights while visiting LEGOLAND. The hotel is about 15min drive to LEGOLAND. We had a lovely room with big comfy bed and an extra pull out bed. The room was clean. We used the spa and pool facilities...all good...pool water was on the cold side. The gym was very good, well equipped, clean and bright. We... More

Was this review helpful? Yes
Jacqui B, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

A brilliant review! Delighted you enjoyed your stay with us. Many thanks. More

London
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Stayed in this hotel one night with my mum and five year old son as part of a legoland deal. Bit of a quick stop but the hotel is very pleasant inside (roaring log fire in reception) and rooms were clean and very presentable. we got lego gifts on our beds which was a nice touch. Z beds in the... More

Was this review helpful? Yes
Jacqui B, General Manager at Macdonald Berystede Hotel & Spa, responded to this review

Thank you for reviewing your recent stay. I hope you enjoyed your time at LEGOLAND and I am pleased the hotel & spa met your needs. We will be reviewing our Z bed stock following the Easter break and where necessary replacing for new. Best Regards, More

Top Contributor
54 reviews 54 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed as a family for 3 nights using the hotel as a base for Legoland which is only a couple of miles away. Good points: - Room (160) was of a good size, clean and modern looking - Iron and ironing board - Free wi-fi - Access to SPA area which has a swimming pool along with a variety... More

Was this review helpful? Yes
Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Many thanks for your review of your recent stay with your family. We are a family friendly hotel and accommodate many famalies visiting the area particularly to visit Legoland. With regard to the points you raise I will ensure that these are reviewed by my management team and acted upon where required. More

Marlborough, United Kingdom
Top Contributor
66 reviews 66 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Before I do the usual blurb, I must mention Olga in the restaurant. Her level of customer service was simply excellent, a credit to McDonald hotels, I hope they give her a bonus or promote her! Nothing too much trouble professional, friendly, warm, knew the menu! We stayed last Friday night after booking through Spaseekers, spa, dinner and a nights... More

Was this review helpful? Yes
Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

I am really pleased that you have highlighted the hospitality our team offer and in particular have highlighted Olga - we will be sure to share your review and comments with her and recognise your feedback. Thank you for taking the time to offer comment on your recent stay and I hope to welcome you back in the near future. More

Norwich, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

A nice relaxing break, good location and excellent facilities. The staff were courteous and the spa area was very nice. Be aware of hidden extras that aren't included in any package deals though. Not far from Windsor town centre.

Was this review helpful? Yes
Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Thank you for taking the time to review your recent stay, I am pleased you enjoyed your break. I am a little unsure as to which hidden extras you refer to as we have very few but where items are not included within the rate package guests choose to book we always ensure that they are not excessive and comparable... More

Bath, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

My partner and I stayed at the hotel for a relaxing weekend in April 2014. We were presented with a beautiful building and reception area that is complete with expectationally well mannered and friendly staff. Check in took all of 10 minutes, fast and efficient! The hotel is quite large so a tour would have been nice! The bedroom was... More

Was this review helpful? Yes
Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Thank you for a great review of your recent stay. It is always pleasing to receive feedback such as yours and we will be sure to share it with the wider hotel team. Many Thanks. More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Booked this though the website to include spa treatment, dinner and B&B. When I called directly after making the booking and tried to book the spa treatment I was told I could either have 9am on Saturday (check in is 2pm) or 3pm on Sunday (check out is 11am). After some dialect the lady managed to find me a 3.30... More

Was this review helpful? Yes 1
Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Thanks for your recent review. I am sorry that some aspects of your stay did not meet your expectations and I apologise for the fact that you have emailed four times with no response to your email. Could I ask you to send your email to my Front Office Manager directly at the following email address frontoffice.berystede@macdonald-hotels.co.uk and he will... More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Booked the hotel for one evening for my husbands 60th birthday for a nice peaceful relaxing break. A little disappointed on arrival on the Sunday afternoon to find workman in the entrance to the hotel laying a new wooden floor and part of the reception area closed off. Decided to have lunch in the bar area (£35.00 for 2 drinks... More

Was this review helpful? Yes
Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Thank you for your review. I do hope you have recieved my recent email sent directly to you subsequent to your feedback and I thank you for your observations as it is balanced feedback such as yours that is so useful to develop our product, service and hospitality across the hotel and spa. More

Wales
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Arrived late on Sunday night and reception queried whether I had prepaid and insisted on taking a £200 preauthorisation to let me stay. I explained I had two different bookings and was told I would have to change rooms. When I asked not to, I was eventually helped but spent 15 minutes at reception getting the runaround and then got... More

Was this review helpful? Yes
Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

I am sorry to read that you were dissapointed by your stay recently, please accept my apologies that we did not meet your expectations on this occasion. I will pass your feedback to my management team responsible for the front office as there is no need to change rooms during your stay and your other comments require investigation. Pre authorisations... More

Been to Macdonald Berystede Hotel & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Macdonald Berystede Hotel & Spa

Also Known As:
Macdonald Berystede Hotel And Spa
Macdonald Berystede Hotel Sunninghill
Macdonald Berystede Hotel
Macdonald Berystede Ascot
Address: Bagshot Road, Sunninghill, Ascot SL5 9JH, England
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Ascot > Sunninghill
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 hotels in Sunninghill
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Berystede Hotel & Spa 4*
Official Description (provided by the hotel):
Fashioned in the style of a French chateau, this distinctive hotel is supremely comfortable and offers a host of facilities. Set within landscaped gardens, the hotel is popular for visitors to nearby Ascot Racecourse and LEGOLAND. The Berystede which is also close to Windsor has recently been completely refurbished and now provides an extensive Spa with an 18m swimming pool, rock & infra red saunas, aromatherapy treatment rooms, a state of the art Technogym and a stunning outdoor hydro pool. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Orbitz, Priceline, Tingo, TripOnline SA, Venere and Otel so you can book your Macdonald Berystede Hotel & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Macdonald Berystede Hotel & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.