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All 2 Sunninghill hotels

Macdonald Berystede Hotel & Spa

4.0 of 5 Hotel   |   Bagshot Road, Sunninghill, Ascot SL5 9JH, England
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Macdonald Berystede Hotel & Spa
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Ranked #2 of 2 Hotels in Sunninghill
A recent review
5 of 5 stars reviewed yesterday
LindseyLewis London
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737 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London
1 review
5 of 5 stars Reviewed yesterday NEW

A fantastic hotel with beautiful decor and atmosphere. Facilities and service were of high quality. Set in beautiful surroundings its is a relaxing venue with an excellent Spa to add to that experience. I would recommend this hotel for anyone looking for indulgent getaway.

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Weston super Mare, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

We stayed for a night to relax and enjoy the spa, it was brilliant, clean and fresh hotel and the spa was fantastic - they seemed to have everything there and charlotte and Paige gave great treatments

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London
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great nights stays with the use of the spa facilities in the morning to finish off a great nights sleep, just what my partner and I needed. Staff were lovely and friendly and we would definitely stay here again.

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Aylesbury
1 review
3 of 5 stars Reviewed 2 days ago NEW

We visited here for a spa weekend with a dinner, bed and breakfast plus mini spa treatment package. Good points for us were the food, which was good although a bit over priced. We also really liked the spa and the treatments we received were great. Bad points had to be the room which was on top of the nearby... More

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Staines-upon-thames
1 review
3 of 5 stars Reviewed 3 days ago NEW

Spa was amazing. Hotel average. Good value for money. Food was very good and service was superb. We had a great spa break and would recommend. Great location near Windsor and Ascot. Lots of great things

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Midlands
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I took my husband here as a surprise for his 60th birthday a couple of weeks ago, & although originally I was thinking we'd use it as a base to look around Ascot & Windsor, we loved the Spa area so much we spent a lot longer at the hotel than expected. My husband had never had a massage or... More

Was this review helpful? Yes 1
Bishops Waltham
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

As group of old friends we got together last year here and decided to repeat the occasion this year, but I found the experience wasn't as good. First, the good things. My room was comfortable, robe and slippers provided, I had everything that was needed. The Spa is good and I enjoyed my manicure (part of the package) Breakfast offered... More

Was this review helpful? Yes 1
Watford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Co-organised my father's 70th birthday here, with nearly 30 attendees. The occasion was perfect - we really couldn't have asked for better. The staff were very friendly and helpful, the food was delicious, the wine was perfect (although a little expensive) and the function premises, rooms and spa were clean and luxurious. I stay in many top hotels through my... More

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Was this review helpful? Yes 1
Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Thank you for your great review of your event last Saturday celebrating your Fathers 70th birthday. I am delighted Anna and her team hosted your event so well and it was a pleasure to meet you and your family. I do hope we have an opportunity to welcome you all back to the hotel in the future to celebrate another... More

London, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked via Secret Escapes on a package that included dinner, breakfast and an allocation towards spa treatments. Due to the 'luxury travel and handpicked' advertising campaign of Secret Escapes I suppose we had high expectations. We arrived at the hotel just before 14h00 and were checked in - personalised welcome card in the room was a nice touch. Keen... More

Was this review helpful? Yes 3
Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Many thanks for your review of your stay with us last weekend. Apologies that your stay seems to have been 'affected by another party of guests in the spa and restaurant. I have noted your comments and we will ensure we better allocate tables and seating plans to ensure other guests are not inconvenienced or disturbed. Thank you for noting... More

Richmond
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Since I stayed at another MacDonald, this one did not satisfy me. Spa is good, but quality of service provided by its staff is below. If you are looking for an average hotel with good spa, this is it.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Please accept my apologies if you felt the service of our team was below average this is most unusual feedback. Your expectations of our hotel should not differ from our sister hotels within our brand and I am disappointed to read this feedback. I do hope this experience does not detract from your use of our brand and from using... More

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Additional Information about Macdonald Berystede Hotel & Spa

Address: Bagshot Road, Sunninghill, Ascot SL5 9JH, England
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Ascot > Sunninghill
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Berystede Hotel & Spa 4*
Number of rooms: 126
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Also Known As:
Macdonald Berystede Hotel And Spa
Macdonald Berystede Hotel Sunninghill
Macdonald Berystede Ascot

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