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All 2 Sunninghill hotels

Macdonald Berystede Hotel & Spa

4.0 of 5 Hotel   |   Bagshot Road, Sunninghill, Ascot SL5 9JH, England
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Ranked #2 of 2 hotels in Sunninghill
A recent review
4 of 5 stars reviewed yesterday
SimoneGaiofato Sao Paulo, SP
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701 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
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English first
Sao Paulo, SP
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

A charming hotel, full of amenities and in a quiet neighborhood. Need a little more light in the reception room. Lot of nature around. Services are fine. Breakfast is a great experience. They also offer spa services, which we didn't use, so couldn't evaluate.

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Stockport, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

We recently stayed at the Berystede Hotel and Spa with my partner and son. The hotel itself is beautiful and has large grounds to accommodate all ages especially my football enthusiast son. The rooms we stayed in was big and comfortable enough for 3 of us to stay in. We decided to dine in the restaurant on the 1st evening... More

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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

We stayed for 2 nights from the 27th August 2014, using one family room and one double room for the inlaws. The place was clean and the reception staff were friendly, though our rooms weren't particularly close to each other and it was a long walk down corridors and stairs from reception. The room was spacious enough for four and... More

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Welwyn Garden City, United Kingdom
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We recently spent two nights at this hotel having booked a discounted break via Secret Escapes. Let me try to explain the title of this review so please bear with me. Having found a parking spot we entered the hotel via the conference centre entrance. This is an addition to the hotel that was built I guess in the 1970's... More

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Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Many thanks for your review of your recent experience whilst staying at the hotel. Please can I apologise on behalf of my team for any confusion regarding dining inclusions and if your food was not cooked correctly. The allocation for two courses allows a choice of four starters, main courses & desserts that can be selected without incurring any additional... More

Wokingham, United Kingdom
Top Contributor
54 reviews 54 reviews
27 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is not far from home. We only visited for one night for a Murder Mystery weekend. We are experienced travellers both in this country and around the world and would never stay there again. First impressions inside the hotel were very old, reception dated and tiny in a corner. We had asked for two rooms next to each... More

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Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

From reading your review of your experience at the recent murder mystery weekend I can see you did not enjoy your stay. It is a shame you did not like the decor of the hotel - others do and it is my understanding that the room, removal of tables and choice of location for dinner was agreed with the business... More

Indianapolis, Indiana
Top Contributor
326 reviews 326 reviews
51 hotel reviews
154 helpful votes 154 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is lovely and situated with in walking distance of South Ascot and Sunninghill. Lovely grounds and lobby area (although I am not bery fond of the new decor that has been put into the bar and front rooms- too modern for the historical building). The rooms can be a bit dodgy and sometime you get a nice one... More

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Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Thank you for your recent review of our hotel. I am pleased that you enjoy staying at the hotel, its a shame the hotel refurbishment is not to your liking however we do believe it is a significant improvement on the prior decor. I hope you choose to stay with us again soon. Best Regards. More

Chelmsford, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for two nights when we went to the Red Bull air race at Ascot racetrack. The room was fabulous, staff could not do enough for you. We dined in the restaurant one night, the food was absolutely fabulous with a varied Menu for all tastes. Deserts were to die for. The hotel is walking distance from the... More

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Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

I am delighted to read that you enjoyed your stay with us to attend the recent Redbull Air Race Weekend at Ascot racecourse. Thank you for your kind comments regarding the staff at the hotel and the quality of the food served in our Hyperion restaurant and I do hope we may be able to welcome you back to stay... More

Athens, Greece
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Hotel is ok...not really a high 4 star but above a 3 star for sure with the spa and pool facilities. Rooms are ok but mine was a little small with a tiny bathroom. They are quite dark as well and we were a little cold as the air conditioning could only produce cold air, but they did change the... More

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Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Many thanks for your recent review. Sorry that you felt the hotel not to be of a high 4 star standard, which we are regularly assessed to achieve with our accreditation partners the AA and strive to maintain. We have a range of bedroom types from suites to classic double bedrooms available to book and all are of varying sizes... More

Surrey, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Beautiful location in a stunning part of England but unfortunately this hotel lacked character and atmosphere. Staff were like robots with script answers and management did not act upon any of our requests. Came back from Ascot, Legoland and Windsor and wanted an evening in the bar but sat in total silence as no entertainment at all and not even... More

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Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Thank you for posting a review of your recent stay with us on Tripadvisor. I am disappointed to read that your expectations of the ambiance of the hotel and service from our team were not met. I am unsure why there was no music in the bar or restaurant as this is certainly not our usual standard and please be... More

Fordyce, Arkansas
Top Contributor
170 reviews 170 reviews
60 hotel reviews
166 helpful votes 166 helpful votes
3 of 5 stars Reviewed 1 week ago

I spent five night at the Berystede with a golf tour group in July. The location of the hotel was perfect for the courses we played (Sunningdale, Wentworth and Swinley Forest) and very nearby Ascot Racecourse and Windsor. Also close to Heathrow Airport. The hotel itself is VERY old and suffers from a lack of modern amenities. The rooms are... More

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Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Many thanks for your recent review. Please accept my apologies for the fact that the hotel accommodation did not meet your expectations. As part of our environmental initiative Room 15 we do turn off air conditioning and cooling after servicing guest rooms and apologies if this was frustrating we are always happy to leave it on if requested. With regard... More

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Additional Information about Macdonald Berystede Hotel & Spa

Address: Bagshot Road, Sunninghill, Ascot SL5 9JH, England
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Ascot > Sunninghill
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Berystede Hotel & Spa 4*
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Also Known As:
Macdonald Berystede Hotel Sunninghill
Macdonald Berystede Hotel And Spa
Macdonald Berystede Ascot

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Fashioned in the style of a French chateau, this distinctive hotel is supremely comfortable and offers a host of facilities. Set within landscaped gardens, the hotel is popular for visitors to nearby Ascot Racecourse and LEGOLAND. The Berystede which is also close to Windsor has recently been completely refurbished and now provides an extensive Spa with an 18m swimming pool, rock & infra red saunas, aromatherapy treatment rooms, a state of the art Technogym and a stunning outdoor hydro pool. ... more   less 
Number of rooms
126

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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