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All 2 Sunninghill hotels

Macdonald Berystede Hotel & Spa

4.0 of 5 Hotel   |   Bagshot Road, Sunninghill, Ascot SL5 9JH, England
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Macdonald Berystede Hotel & Spa
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Ranked #2 of 2 Hotels in Sunninghill
A recent review
3 of 5 stars reviewed 3 days ago
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711 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
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English first
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

My husband & I stayed at Berysteade recently. To start off , the parking was like a bit of a maze, but found parking eventually, and entered via the Conference Centre. First impressions of the building were not good, with decor looking very tired, felt zapped back to the 70's. Having eventually found the reception( which was beautiful in both... More

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Top Contributor
59 reviews 59 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Very nice hotel with fabulous spa amenities. Restaurant was very nice for dinner and breakfast. Well located 15 min walk to South Ascot then 45 train ride to London. Some wonderful near buy forests for great walks. Professional friendly staff. Room was clean and very well appointed.

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Beijing
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I would recommend this hotel if you are spending most of your time outside your room attending events or using the spa. You should be warned that the rooms are really small...even smaller than an Ibis room but not as well-designed. The bathroom is so small that the toilet seat is about a centimeter or two from the tub. It's... More

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Hertford, United Kingdom
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Visited with a friend. Hotel was very nicely decked out. The restaurant and bar looked great. Service was a little bit on the slow side at the bar - and not very warm and welcoming. Service and food in the restaurant was good, although the chicken 'looked' a little on the undercooked side (I heard others complaining about this also).... More

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Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Many thanks for taking the time to post a review of your recent stay. I am pleased that you enjoyed your stay overall and like the decor of the hotel and the spa facilities and service. The comments regarding food are noted and we will review them with our teams. I hope you choose to return in the future for... More

Dallas, Texas
Top Contributor
959 reviews 959 reviews
67 hotel reviews
1,009 helpful votes 1,009 helpful votes
2 of 5 stars Reviewed 1 week ago

12 years ago we got married at this hotel and we were really looking forward to returning together for a business trip. The hotel lobby still has the charm and grandeur that we remember, however there has been a hideous extension in the garden, which looks totally out of place. We had booked a standard room, personally I think it... More

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Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Thank you for your review of your recent stay as a returning guest after 12 years. I am disappointed some of the aspects of your stay were not to your liking, and as noted we do have a range of guest room types available to book which are a range of varying sizes. I hope you do choose to return... More

San Francisco, California
1 review
2 of 5 stars Reviewed 1 week ago

The hotel had an old charm and our rooms was nice but nothing special. The main problem for our stay was wifi. It didn't work, which was a huge problem for us. We had a severe emergency and had to make several international calls. Cost a fortune! If we would have access to internet this would not happened. When mentioned... More

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Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

I am very sorry to read of your frustrations regarding the WiFi connection whilst staying at the hotel. This certainly should not have affected you to this extent. Each guestroom does have a 'hard wired' internet connection available at all times as well to ensure that a connection is always available for use. Your other points have been noted and... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

An absolutely beautiful hotel with staff who treat guests as they should be treated! You are made to feel very special and nothing is too much trouble for them! I stayed with my family for two nights whilst we visited Legoland! Breakfast was fabulous with a lot of choice and the rooms were clean and comfortable! The children were made... More

Was this review helpful? Yes 1
Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

A fantastic review of what sounds to have been a fantastic trip to visit LEGOLAND which is close by to the hotel. The whole team at the Macdonald Berystede Hotel & Spa were delighted to read your feedback and we all hope you can stay with us again soon. Best Regards. More

Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

arranged a surprise trip for my bf and I and I'm so glad we did. We started with a glass champagne outside then went down spent whole evening in spa. had lovely massage which we both loved and walking around in robes using all the different rooms. Then went outside and we enjoyed thermis pool. After A stressful week to... More

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Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

I am delighted to read that your surprise visit to the Macdonald Berystede Hotel & Spa was enjoyed so much. Thank you for your lovely feedback and I hope you will choose to return for another stress relieving break soon. Best Wishes. More

Birmingham, United Kingdom
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at hotel for 2 nights. Room was very nice & staff extremely helpful & friendly. Enjoyed the pool with my Grand Daughter. Only negative was as we stayed 2 nights it seemed on return to our room the second evening the only thing that had been done was the towels changed & beds made up. Bins were still containing... More

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Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Thank you for your review of your recent visit to the hotel. Whilst I am pleased to read your positive comments regarding the hotel, I am most disappointed to read that we seem to have let ourselves down with regard to the servicing of your guest room. I do hope this was rectified for you and be assured this has... More

Windsor
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for one night for a wedding reception. Very nice decor throughout the hotel. We had a standard double, nicely furnished, huge bathroom and a very comfortable bed. Breakfast was to a high standard, frehly cooked with scamled eggs, but you could request poached, fried etc. Continental and ceteals etc also available. Staff pleasant and attentive. Ii did not... More

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Jacqui B, Manager at Macdonald Berystede Hotel & Spa, responded to this review

I am really pleased that you had an enjoyable stay at the Macdonald Berystede Hotel & Spa whilst attending the wedding reception. We are well known for our high quality breakfast offering and I am delighted it was to your liking along with the other aspects of the hotel that you have described. I hope one day we are able... More

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Additional Information about Macdonald Berystede Hotel & Spa

Address: Bagshot Road, Sunninghill, Ascot SL5 9JH, England
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Ascot > Sunninghill
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Berystede Hotel & Spa 4*
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Also Known As:
Macdonald Berystede Hotel Sunninghill
Macdonald Berystede Hotel And Spa
Macdonald Berystede Ascot

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