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Macdonald Berystede Hotel & Spa

4.0 of 5 Bagshot Road, Sunninghill, Ascot SL5 9JH, England
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Macdonald Berystede Hotel & Spa
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Macdonald Berystede Hotel & Spa
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764 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hinckley
1 review
3 of 5 stars Reviewed yesterday NEW

A lovely hotel, perfectly situated for Ascot races. Rooms are extremely good but our suite had an issue with noise from the bar and morning cleaners due to insufficient soundproofing. We couldn't sleep which rather ruined the experience!

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed yesterday NEW

An anniversary spoiled. Reservations for the hotel restaurant we not taken properly so we 'were not on the list' as the staff pretentiously put it. After complaining they sat us down to a burnt steak, not the sort of food i had imagined from a so called award winning restaurant. We had booked treatments costing £150 in a duo room,... More

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Travelers are raving about these Sunninghill hotels

London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

I had booked an overnight spa break for a group of girlfriends using a 3rd party website. The break included an overnight stay with cocktails and canapes before dinner, 3 course dinner and breakfast in the morning. Absolutely no complaints with the spa - lovely and clean, great choice of facilities (particularly the hydrotherapy pool & thermal suite) and the... More

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New Malden, Surrey
1 review
5 of 5 stars Reviewed yesterday NEW

Excellent stay all round. Great location just outside London. Fantastic spa facilities. Good food and wine in the restaurant. Rooms to a good standard. Staff friendly. Nice bar to relax in. Ideal for a quick break. Will definitely recommend and will most certainly return.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Aldershot, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed over to go to a nearby party. The classic room was nice except for the tiny bathroom! When I bent to look in the mirror I pushed open the shower partition! Tiny sink, very few toiletries. We asked to upgrade but there was a wedding in the hotel. We had afternoon tea which was nice apart from the... More

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London, United Kingdom
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at Berystedes as I had a client day at Ascot and the hotel is perfectly situated for the race course. It could be an excellent hotel if the owners would just spend some money on it as it is it is okay with lots of potential. I got a great deal but if I had to pay full... More

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Egham, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 1 week ago

Used this hotel for a business meeting which was selected by an agent. Unfortunately, our regular meeting venue was unavailable, therefore didn't have an alternative option. The feedback from the meeting attendees, regarding the hotel amenities were favourable. However, the attitude of the events planning staff was without doubt the most unprofessional I have ever encountered. No response to emails,... More

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London
Contributor
20 reviews 20 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Have stayed at the berry steed on several occasions and it's definitely worth upgrading your room. We had an executive room which was lovely. Our friends were upgraded to a suite which was gorgeous. The pool, outside hot pool and the sauna area are well worth a visit. Food was excellent. Service always good

Review collected in partnership with this hotel

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2014TomB, Manager at Macdonald Berystede Hotel & Spa, responded to this review

I am always delighted to read reviews from guests returning after previous stays at the Macdonald Berystede Hotel & Spa. It is fantastic to read that again you enjoyed yourselves and I look forward to welcoming you and your friends back to the hotel on future occasions. Best Regards. More

Worcester, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Stayed there on business for an evening function (Gala) which went very well and the room for the gala was lovely and the service was fine. My only disappointment was the breakfast - lovely settings and looked lovely but food was luke warm and the egg had to be reheated which wasn't good and the hot plates clearly were not... More

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2014TomB, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Thank you for reviewing your stay last weekend with us. I am really pleased that you enjoyed your function and overnight stay and please accept my apologies if breakfast was not to our usual high standards. I understand from my restaurant team that our bluetooth heating pad for the chaffing dishes had been knocked causing it to lose its connection... More

London
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for just one night for a friends birthday it was fantastic for us as we only live up the road and like to check out our local imeanites, very well run hotel, clean & tidy nice room, all in all good value, although the nine people who ate with us that had under cooked chicken may not agree... More

Review collected in partnership with this hotel

Was this review helpful? Yes
2014TomB, Manager at Macdonald Berystede Hotel & Spa, responded to this review

Thank you for posting a review of your stay on Saturday night. I am pleased that you enjoyed visiting the hotel and staying particularly as a local resident. I am aware that my restaurant manager met with your party on Saturday night subsequent to your dinner in the library and please accept our apologies once again for the disruption the... More

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Additional Information about Macdonald Berystede Hotel & Spa

Address: Bagshot Road, Sunninghill, Ascot SL5 9JH, England
Location: United Kingdom > England > Berkshire > Windsor and Maidenhead > Ascot > Sunninghill
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Macdonald Berystede Hotel & Spa 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
Macdonald Berystede Hotel And Spa
Macdonald Berystede Hotel Sunninghill
Macdonald Berystede Ascot

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