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All 5 Coolum Beach hotels

Palmer Coolum Resort

5.0 of 5 Hotel   |   Warran Road, Coolum Beach, Queensland 4573, Australia (Formerly Hyatt Regency Coolum)
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Palmer Coolum Resort
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Ranked #5 of 5 hotels in Coolum Beach
A recent review
4 of 5 stars Reviewed May 5, 2014
Danx43 Hamilton, New Zealand
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403 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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There are newer reviews for Palmer Coolum Resort
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Brisbane, Australia
1 review
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed May 5, 2014

If I could put less stars I actually would. We went into the weekend looking forward to spend it in luxury and bliss, as we were attending a Spiritual Seminar with Dr. Brian Weiss. The seminar was spectacular. ..but we wasted $350 plus per night...not to mention the overrated "extra" charges for a so called ' resort fee' etc. To... More

Was this review helpful? Yes 24
Hamilton, New Zealand
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 5, 2014

Just had two nights at Palmers resort with the kids. Unlike the rest of the Sunshine Coast it was deserted and we had the while resort to ourselves. This was highly pleasant in some ways but eerie in others. The grounds were lovely but the pools were all a bit tired. Our unit could have done with a bit of... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 28, 2014

Stayed one night with family took kids to palmasaurus they enjoyed that.Major mossie issue at this place we couldn't step outside without being eaten alive which made things difficult. The staff here were wonderful in particular the concierge staff who were friendly helpful and patient with loads of luggage.The rooms were ok, bathroom seemed to have been upgraded but not... More

Was this review helpful? Yes 1
Palmercoolum, Manager at Palmer Coolum Resort, responded to this review

There is currently a mosquito problem on the Sunshine Coast particularly around Coolum and a 40km radius. We are in consultation with the Sunshine Coast Council who have begun an aggressive Mosquito Control Program. The SCC team have advised us that the "plague" proportions we have been experiencing are as a result of a one in 5 years "perfect storm"... More

Redbank, Australia
1 review
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed April 21, 2014

We went for 1 night and noted the following; Cannot stay a full 24 hours checkin at 2pm, checkout at 10am; free internet does not exist, costs at least $12.95; the meals were incredibly overpriced with a 15% surcharge on Easter Saturday; $10 surcharge for room service; the rooms were tired and the air con didn't reach the rooms; the... More

Was this review helpful? Yes 16
Palmercoolum, Manager at Palmer Coolum Resort, responded to this review

As per industry standard check in is at 2pm and check out is 10am. We will always endeavour to allow early check in and late check out as requested. Guest WiFi is available in selected areas but not guest rooms as clearly stated on our website. As per industry standard a public holiday surcharge does apply as does a Room... More

Brisbane, Queensland, Australia
Senior Contributor
22 reviews 22 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 21, 2014

After reading other reviews I had extremely low expectations of our upcoming stay at this resort but I was pleasantly surprised! The resort is beautiful with gorgeous grounds, kangaroos ducks and swans everywhere. We stayed in the lakeview rooms which had been modernized and had a great little kitchenette and view of the lake. We didn't stay near the Dino... More

Was this review helpful? Yes 1
Melbourne, Australia
20 reviews 20 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed April 20, 2014

This resort is purely redeemed by the friendly staff. The rooms were dank. Toilet flush was broken, it smelt musky and it was nothing like the pictures of a glossy modern resort that they had advertised. They had some bonuses, like free bike hire and easy access to Coolum beach. Also, their onsite restaurants were an utter rip off. I... More

Was this review helpful? Yes 5
Brisbane, Australia
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 20, 2014

We just stayed at Palmer Coolum over Easter with mixed emotions. We were happily upgraded to one of the new suites as our original room was next to the ridiculous dinosaur park and all we could hear were dinosaur noises. The amazing grounds are sadly unmaintained and so are most of the buildings. Most of the staff were amazing and... More

Was this review helpful? Yes 10
Sydney, Australia
Top Contributor
72 reviews 72 reviews
34 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed April 7, 2014

Having visited this Resort many times under the Hyatt banner, I thought I would give it another try. Really disappointing to see a lovely Resort so run down. The rooms have not been kept up, the property looked scruffy - all the little boutique shops have closed down

Was this review helpful? Yes 9
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 31, 2014

I know there are a lot of not great reviews coming forth on this hotel, but I must say we couldn't fault our experience. We were so impressed with the staff, right from being greeted when we pulled up, to reception to being taken to and from our room, the staff in the restaurant for dinner and breakfast, and the... More

Was this review helpful? Yes 3
Sydney, Australia
1 review
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed March 27, 2014

This place is so run down I'm embarrased for the staff. Woodlands rooms are smelly, tired, old stained green carpet, dirty old furniture from 30 years ago - many are closed off with red-tape around them like a building site. Room service Stops at 9PM - very 5 star I don't think. The spa is closed! Most of the restaurants... More

Was this review helpful? Yes 22
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Additional Information about Palmer Coolum Resort

Address: Warran Road, Coolum Beach, Queensland 4573, Australia (Formerly Hyatt Regency Coolum)
Location: Australia > Queensland > Sunshine Coast > Coolum Beach
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Palmer Coolum Resort 5*
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Also Known As:
Hyatt Regency Coolum Hotel Coolum Beach
Hyatt Coolum Beach

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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
At the base of Mount Coolum on Queensland's Sunshine Coast, Palmer Coolum Resort is one of Australia's finest all encompassing resort destinations. Accommodation at Palmer Coolum Resort is set amongst natural bushland, lakes and gardens. Spacious Deluxe Studios are popular with couples, while 2 bedroom Woodland, Golf and Lakefront Villas are ideal for families. The exclusive Ambassador Club offers the ultimate in accommodation on the Sunshine Coast, with luxurious 2 bedroom and 3 bedroom Suites. The Ambassador Club Lounge also offers breakfast daily, pre-dinner drinks and canapes each evening, a private pool and tennis court. Superb leisure facilities at Palmer Coolum Resort include an 18-hole championship golf course, the largest day spa in the southern hemisphere, tennis centre with 7 floodlit courts, 9 sparkling swimming pools, direct access to the beach, Kids Club for children aged 6 weeks to 10 years and the activities centre with cookie decorating and craft projects! The championship course is complemented by an extensive range of practice facilities including the Golf Education Centre with PGA Teaching Professionals available for private lessons, a chipping green with an adjoining practice bunker, a practice putting green and floodlit driving range. The Village Square is the heart of the Resort. Enjoy Modern Australian at Ned Kelly's restaurant, authentic South East Asian cuisine from The Smiling Duck, or delicious pizzas from the Pizza Pasta. Palmer Coolum Resort is now home to one of the largest private car collections on display and the largest Dinosaur Park in the world. The Resort offers a wonderful 4 star family experience as well as catering for couples who want an indulgent week-end away. ... more   less 
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