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Palmer Coolum Resort

Warran Road, Coolum Beach, Queensland 4573, Australia (Formerly Hyatt Regency Coolum)
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Palmer Coolum Resort
Best prices for: 1 room 1 guest
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Ranked #5 of 5 Hotels in Coolum Beach
A recent review
3 of 5 stars Reviewed March 5, 2015
Grant_Jessica Hervey Bay, Australia
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449 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mudjimba, Australia
Top Contributor
87 reviews 87 reviews
44 hotel reviews
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed March 16, 2015 via mobile

As of yesterday, 16 March the Palmer Coolum resort is "closed for renovations". It will be interesting to see if Clive actually opens up the "resort" and returns it to its former glory. Such a waste of a once great place to stay.

Was this review helpful? Yes 13
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 16, 2015 via mobile

Room was alright for its size, no one else was there. Didn't do room service, even though it said that they did. Everything was closed except one restaurant near reception which had 5 meals you could choose from. Horrible service, waited 35 minutes before anyone served us to check out which didn't occur due to the only person being in... More 

Was this review helpful? Yes 8

Travelers are raving about these Coolum Beach hotels

Sydney, Australia
Top Contributor
2,907 reviews 2,907 reviews
244 hotel reviews
1,388 helpful votes 1,388 helpful votes
1 of 5 stars Reviewed March 9, 2015

There have been few reasons to come to the Palmer Resort in recent years but the dinosaur park seems to have become the main reason. Unfortunately Coolum suffered the tail end of the recent cyclones and the aftermath of the storms has seen an electrical fault destroy the favourite T-Rex, Jeff, who hosted visitors at the main gate. Jeff is... More 

Was this review helpful? Yes 12
Hervey Bay, Australia
Senior Reviewer
8 reviews 8 reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed March 5, 2015

Might've been ok once. No-one there so everything closed. Too quiet so room service cancelled. Vintage cars rusting away. Dinosaurs burning down from electrical faults. Fridge dropped a block of ice on our food.

Was this review helpful? Yes 12
Contributor
15 reviews 15 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed March 4, 2015

We just can't believe it! A hotel with only four guests visible - us and another couple. We only called in for a coffee - and, because the till was locked they couldn't take our money, so couldn't serve us coffee - or, presumably, anything! Actually, there must have been a few other people around because there WERE five cars... More 

Was this review helpful? Yes 14
Sydney, Australia
1 review
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed March 3, 2015

I took my family back to the resort for a week at the beginning of the year after having stayed there on a number of occasions over many years. The resort was once a shining example of how a resort should be in Austalia, what has happened to it now is really quite sad. There is now a tacky Dinosaur... More 

Was this review helpful? Yes 10
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed February 28, 2015

!!! SELL THE CAR COLLECTION !!! Clive Palmers Motor Car collection at Coolum Palmer resort is a major disappointment; there is an enormous amount of rich motoring history rotting away in his un temperature controlled, un cared for garage. The attraction apparently opened in 2013 and it looks like the cars have been dumped there and has not had any... More 

Was this review helpful? Yes 10
Reviewer
4 reviews 4 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 19, 2015 via mobile

An amazing location, an amazing resort with heaps of great features. Just lacked presentation, weeds growing in pathways, paint cracked and faded, staff not seeming to care at all. Food presented stale and bland. Rooms were neat, tidy but very out dated. It was funny to watch Palmer TV, great laugh that was haha

Was this review helpful? Yes 10
Toowoomba, Australia
2 reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed February 19, 2015

You must be kidding for the price paid I expect at least a decent room and service, normally I do not trust negative reports on trip advisor, however this time I should have listened. All the positive ones must have stayed at a different resort to me, because this place was attrocious. Food bad, service very bad, had to wait... More 

Was this review helpful? Yes 24
Palmercoolum, Manager at Palmer Coolum Resort, responded to this review

It would be a shame to think that people would use Trip Advisor as a tool to attack a Venue just for spite. We have tried to contact Bradleyvonx but have not received any response. We have no record of anyone staying at the Resort using that name OR any reports in our Duty Managers log of the above incident.... More 

Rockhampton, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 14, 2015

A little tricky to find (without GPS), very pleasant setting, large rooms, native wildlife up close, cool dinosaurs, not a golfer myself but apparently a quite good course and a generally good spot ie close to airports etc Probably a more upmarket place ie $$$

Was this review helpful? Yes 2
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