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Palmer Coolum Resort

5.0 of 5
Warran Road, Coolum Beach, Queensland 4573, Australia (Formerly Hyatt Regency Coolum)
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Palmer Coolum Resort
Ranked #3 of 4 hotels in Coolum Beach
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322 reviews from our community

Traveler rating
    83
    115
    54
    35
    35
See reviews for
Families
96
 
Couples
110
 
Solo
6
 
Business
50
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
gold coast
1 review
4 of 5 stars Reviewed May 19, 2013 NEW

We have been to palmer resort 5 times in recent years. Every time the staff have been very friendly and accommodating. The rooms are dated and need some TLC. The kids club managed by Lyn is fantastic and is the main reason we keep coming back. There is not many resorts that accommodate young children (6 weeks and above) giving... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed May 17, 2013 NEW

This place it stunning! We had a 2 Bedroom Woodland Suite and it was massive! The view out any window could have been as postcard. We had dinner at the Captains Table and ate like royalty. The food and wine was second to none. I don't play golf but I did walk the course and it was beautiful. The staff... More

Was this review helpful? Yes 1
Queensland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 11, 2013

The exception to this shambolic degradation is the Captain's Table restaurant, which served one of the best quality and value meals I've ever eaten. A true 5 star meal, at only $30 if we arrived pre 7pm. It would be worth the drive, just for that, if one could be assured it was open. Most eateries shut very early or... More

Was this review helpful? Yes 6

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1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 8, 2013

My colleagues and I stayed at the Palmer Coolum resort as part of a Conference we were attending. On driving in to and around the resort we did think the dinosaur was bizarre in this beautiful setting and the shameless self promotion of Mr Palmer was rather odd however the location is beautiful and our thoughts were positive. We even... More

Was this review helpful? Yes 4
Poole UK
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 7, 2013 via mobile

Spent two days here on a conference. Location, service and food great. Odd large vocal dinosaur on the golf course amidst the bemused kangaroos. My room large but tatty, tired furniture-clean lovely and comfortable bed and sheets but dead flies and dust on window sill and bread crumbs on central console suggests cleaning superficially.....suggests need to concentrate and upgrade the... More

Was this review helpful? Yes 1
Newcastle, Australia
1 review
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed May 4, 2013 via mobile

Where to begin this tragic tale. It is 9.30pm on Saturday night and I am sitting in my room eating cold, soggy fries and minestrone soup (I'd ordered cream of mushroom soup and "super crunchy fries"). So why am I sitting in my room watching the titanic on a 24/7 loop eating a $50 cold meal in a 5 star... More

Was this review helpful? Yes 9
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 29, 2013 via mobile

Well what a sad place this is! I visited really to enjoy the golf course and to stay in some classy surroundings for a few days and felt I was let down across the board - the only exception was the staff who were all friendly and competent, but reminded me of staff who were about to go down with... More

Was this review helpful? Yes 7
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 29, 2013

Currently staying here 4 nights , the general manager should be able to work out who we are because the place is empty. For some reason we were put into a room as far away from the general area as possible , given the emptiness of the resort it seems puzzling. I have been here over 5 times throughout the... More

Was this review helpful? Yes 4
Salt Lake City, Utah
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 28, 2013

We stayed at the Palmer Coolum Resort recently. We received one of the recently renovated rooms, which should be expected since we were about the only people there the whole time. The room was very spacious and nice. The staff was very nice to deal with and always available to help--again, this was to be expected since the staff outnumbered... More

Was this review helpful? Yes 2
Sydney, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 25, 2013

We have been to the Hyatt Coolum on many occasions to find it relaxing, fun, full of guests and tasteful, and were all itching to get back for another wonderful holiday. Sadly, in what may seem a number of months these wonderful attributes seem to have diminished. The most notable being the lack of guests. My kids used to love... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Village square(4)
  • Friendly and helpful(3)
  • Great time(3)
  • Staff member(3)

Additional Information about Palmer Coolum Resort

Address: Warran Road, Coolum Beach, Queensland 4573, Australia (Formerly Hyatt Regency Coolum)
Phone Number:
Region: Australia > Queensland > Sunshine Coast > Coolum Beach
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Coolum Beach
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
At the base of Mount Coolum on Queensland’s Sunshine Coast, Palmer Coolum Resort is one of Australia's finest all encompassing resort destinations. Accommodation at Palmer Coolum Resort is set amongst natural bushland, lakes and gardens. Spacious King Junior Suites are popular with couples, while 2 bedroom Woodland, Golf and Lakefront Suites are ideal for families. The exclusive Ambassador Club offers the ultimate in accommodation on the Sunshine Coast, with luxurious 2 bedroom and 3 bedroom Suites. The Ambassador Club Lounge also offers breakfast daily, pre-dinner drinks and canapes each evening, a private pool and tennis court. Superb leisure facilities at Palmer Coolum Resort include an 18-hole championship golf course, the largest day spa in the southern hemisphere including 18 treatment rooms, tennis centre with 7 floodlit courts, 9 sparkling swimming pools, direct access to a privately patrolled beach, Kids Club for children aged 6 weeks to 10 years, the activities centre with cookie decorating, archery and much more! The championship course is complemented by an extensive range of practice facilities including the Golf Education Centre with PGA Teaching Professionals available for private lessons, a chipping green with an adjoining practice bunker, a practice putting green and floodlit driving range. Dining options are aplenty, from the casual elegance of the Captain's Table to the relaxed atmosphere of the Palmer Grill, or Village Square with its tantalizing variety of food and beverage outlets. Enjoy Modern Australian at Ned Kelly's restaurant, authentic South East Asian cuisine from The smiling duck, or delicious pizzas from the Pizza Pasta. ... more   less 
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Also Known As:
Hyatt Regency Coolum Hotel
Hyatt Regency Coolum Hotel Coolum Beach
Hyatt Coolum Beach

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Palmer Coolum Resort
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