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All 5 Coolum Beach hotels

Palmer Coolum Resort

5.0 of 5 Hotel   |   Warran Road, Coolum Beach, Queensland 4573, Australia (Formerly Hyatt Regency Coolum)
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Palmer Coolum Resort
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Ranked #5 of 5 Hotels in Coolum Beach
A recent review
4 of 5 stars reviewed 2 weeks ago
Steve E Rockhampton, Australia
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443 reviews from our community

Traveler rating
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    137
    83
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    59
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129
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

An amazing location, an amazing resort with heaps of great features. Just lacked presentation, weeds growing in pathways, paint cracked and faded, staff not seeming to care at all. Food presented stale and bland. Rooms were neat, tidy but very out dated. It was funny to watch Palmer TV, great laugh that was haha

Was this review helpful? Yes 3
Toowoomba, Australia
2 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

You must be kidding for the price paid I expect at least a decent room and service, normally I do not trust negative reports on trip advisor, however this time I should have listened. All the positive ones must have stayed at a different resort to me, because this place was attrocious. Food bad, service very bad, had to wait... More 

Was this review helpful? Yes 11
Palmercoolum, Manager at Palmer Coolum Resort, responded to this review

It would be a shame to think that people would use Trip Advisor as a tool to attack a Venue just for spite. We have tried to contact Bradleyvonx but have not received any response. We have no record of anyone staying at the Resort using that name OR any reports in our Duty Managers log of the above incident.... More 

Rockhampton, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A little tricky to find (without GPS), very pleasant setting, large rooms, native wildlife up close, cool dinosaurs, not a golfer myself but apparently a quite good course and a generally good spot ie close to airports etc Probably a more upmarket place ie $$$

Was this review helpful? Yes 1
2 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Where to start? Arrived at 3:15pm to be told they didn't think our room was ready (check in is at 2pm) but they weren't sure. Waited over 20 mins whilst they tried to sort it out, very hot day and my kids were out in car. Then had to wait another 10 for a buggy to take us to room.... More 

Was this review helpful? Yes 15
coffs harbour
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 5 weeks ago

We were so looking forward to staying at this place as one of our relatives highly recommended it but it was a big let down. We arrived at this place around mid day, the entrance looked pretty awesome with big dinosaurs and that was about it. We checked in, got dropped off at our room,we opened the door and sense... More 

Was this review helpful? Yes 14
Mooloolaba, Australia
Senior Contributor
42 reviews 42 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed January 27, 2015

We stayed here on the weekend for 1 night with friends as the boys were playing golf the next morning. The whole resort is tired and needs some TLC. The gardens were so overgrown and there was mud all over the villas which only need a pressure wash to get clean. There were small plants and leaves growing out the... More 

Was this review helpful? Yes 13
Toowoomba, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 27, 2015

I really didn't know what to expect staying here. We stayed in a two bedroom Golf Villa as the Villa's were the only rooms available to suit us at last minute at New Years and were very expensive at $500 a night. The room was lovely and clean and the bed was very comfortable. Because we had paid so much... More 

Was this review helpful? Yes 7
Sandton, South Africa
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 21, 2015

We spent 2 days at the resort over Christmas and boxing day. We got to see kangaroos close up. The rooms were great but not every unit comes with a kitchen (we should have asked). Buggies with very friendly drivers take you to and from your unit which unfortunately for us just didn't work well as there was always something... More 

Was this review helpful? Yes
Sydney
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 8, 2015

Stayed here for 3 nights room was lovely, friendly staff, food was good, free push bikes was great, lots of places to walk, only complaint was the shop wasn't open and I wanted to spend some money! I also would have paid to see the dinosaurs had we have got a discount seeing we stayed there, $37 was a little... More 

Was this review helpful? Yes 2
Singapore
1 review
2 of 5 stars Reviewed January 3, 2015

Clearly this resort used to be very good, but appears to have declined rapidly recently. The facilities were poorly maintained, often closed and there was a clear shortage of staff across the whole resort - there appeared to be a real lack of management. However the majority of the staff were wonderful and couldn't do enough for you. With investment... More 

Was this review helpful? Yes 6
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Additional Information about Palmer Coolum Resort

Address: Warran Road, Coolum Beach, Queensland 4573, Australia (Formerly Hyatt Regency Coolum)
Location: Australia > Queensland > Sunshine Coast > Coolum Beach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Palmer Coolum Resort 5*
Number of rooms: 324
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Also Known As:
Hyatt Regency Coolum Hotel Coolum Beach
Hyatt Coolum Beach

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