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Palmer Coolum Resort

Warran Road, Coolum Beach, Queensland 4573, Australia (Formerly Hyatt Regency Coolum)
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1 room 1 adult
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Palmer Coolum Resort
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450 Reviews from our TripAdvisor Community

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Brisbane, Australia
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago

No point even leaving this place on Trip Advisor. It no longer exists. It was once the Hyatt Coolum with great accommodation and a fine golf course. Under Paler ownership and management it has apparently drifted into obscurity. There are now padlocks on the gates.

Helpful?
2 Thank Ben1008
Mudjimba, Australia
Level Contributor
105 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
1 of 5 stars Reviewed March 16, 2015 via mobile

As of yesterday, 16 March the Palmer Coolum resort is "closed for renovations". It will be interesting to see if Clive actually opens up the "resort" and returns it to its former glory. Such a waste of a once great place to stay.

Helpful?
21 Thank Mudjimba

Travelers are raving about these Coolum Beach hotels

1 review
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed March 15, 2015 via mobile

Room was alright for its size, no one else was there. Didn't do room service, even though it said that they did. Everything was closed except one restaurant near reception which had 5 meals you could choose from. Horrible service, waited 35 minutes before anyone served us to check out which didn't occur due to the only person being in... More 

Helpful?
10 Thank SYoulden
Sydney, Australia
Level Contributor
3,634 reviews
300 hotel reviews
common_n_hotel_reviews_1bd8 1,550 helpful votes
1 of 5 stars Reviewed March 8, 2015

There have been few reasons to come to the Palmer Resort in recent years but the dinosaur park seems to have become the main reason. Unfortunately Coolum suffered the tail end of the recent cyclones and the aftermath of the storms has seen an electrical fault destroy the favourite T-Rex, Jeff, who hosted visitors at the main gate. Jeff is... More 

Helpful?
13 Thank RonWamberal
Hervey Bay, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed March 5, 2015

Might've been ok once. No-one there so everything closed. Too quiet so room service cancelled. Vintage cars rusting away. Dinosaurs burning down from electrical faults. Fridge dropped a block of ice on our food.

Helpful?
13 Thank Grant_Jessica
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed March 4, 2015 via mobile

We just can't believe it! A hotel with only four guests visible - us and another couple. We only called in for a coffee - and, because the till was locked they couldn't take our money, so couldn't serve us coffee - or, presumably, anything! Actually, there must have been a few other people around because there WERE five cars... More 

Helpful?
14 Thank John T
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed March 2, 2015

I took my family back to the resort for a week at the beginning of the year after having stayed there on a number of occasions over many years. The resort was once a shining example of how a resort should be in Austalia, what has happened to it now is really quite sad. There is now a tacky Dinosaur... More 

Helpful?
10 Thank mattyg318
Melbourne, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed February 28, 2015

!!! SELL THE CAR COLLECTION !!! Clive Palmers Motor Car collection at Coolum Palmer resort is a major disappointment; there is an enormous amount of rich motoring history rotting away in his un temperature controlled, un cared for garage. The attraction apparently opened in 2013 and it looks like the cars have been dumped there and has not had any... More 

Helpful?
13 Thank Nathan A
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed February 19, 2015 via mobile

An amazing location, an amazing resort with heaps of great features. Just lacked presentation, weeds growing in pathways, paint cracked and faded, staff not seeming to care at all. Food presented stale and bland. Rooms were neat, tidy but very out dated. It was funny to watch Palmer TV, great laugh that was haha

Helpful?
12 Thank James M
Toowoomba, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed February 19, 2015

You must be kidding for the price paid I expect at least a decent room and service, normally I do not trust negative reports on trip advisor, however this time I should have listened. All the positive ones must have stayed at a different resort to me, because this place was attrocious. Food bad, service very bad, had to wait... More 

Helpful?
25 Thank BradleyvonX
Palmercoolum, Manager at Palmer Coolum Resort, responded to this review

It would be a shame to think that people would use Trip Advisor as a tool to attack a Venue just for spite. We have tried to contact Bradleyvonx but have not received any response. We have no record of anyone staying at the Resort using that name OR any reports in our Duty Managers log of the above incident.... More 

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