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Hotel Riu Palace Costa Rica

Certificate of Excellence
4.0 of 5
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Playa Matapalo, Sardinal, Costa Rica
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Hotel Riu Palace Costa Rica
Best prices for: 1 room 1 guest
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Ranked #1 of 3 Hotels in Sardinal
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 6 days ago
Ga2r75 Chapin, South Carolina
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1,638 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hotel Riu Palace Costa Rica
See the most recent reviews
Chapin, South Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Riu Palace Guanacaste for the 8 days immediately preceding Easter. Overall the experience was "good" -- perhaps a 7 on a scale of 10 compared to previous trips to other locations (Cancun, Grenada, etc.). On the upside, the hotel is fairly new, well-maintained, and pretty. The food is excellent, albeit a bit repetitive. The staff and... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

At Riu Palace now for 3 hours and so far terrible experience! Excuse typos but wanted to get this up quickly to warn others. This is the new Riu building - next to old - which is supposedly upscale (paid $1000 for 3 nights) & this is also our honeymoon ... Here we go: 1) We called twice prior to... More 

Was this review helpful? Yes 3
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I haven't one negative thing to stay about this resort, food, service, pool, rooms and beach. This place is hands down the nicest I have ever stayed. Jhon Wayne at the beach is the man. Find him or Alexis on the Beach for tours or anything you need. The people and locals here are amazing.

Was this review helpful? Yes 4
Chicago, Illinois
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This was our second visit to the Riu Palace. The first was in 2013 when they were newly opened and we were very happy. We chose the hotel again for a second trip as it was a safe choice. In retrospect, we should have gone elsewhere. It seems to be a magnet for incentive groups now - we've been part... More 

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel property and personnel are very nice. There are just a few problems. If you have a mobility problem with steps, this hotel is not for you. There are many steps just to get to the pool area. The walk from some rooms to the restaurants is quite a long distance. There is a step (lip) to get into... More 

Was this review helpful? Yes 1
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Ella and Ana Louise provided the best massage experience on the beach. The massage was therapeutic, relaxing, and beachy wonderful. It was the perfect way to counteract the rock hard beds at the Riu. The price was reasonable enough to plan to go more than once!

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I will start with our arrival to the hotel and the speed in which they had our group of 44 checked into our rooms. The initial service was amazing and a special thanks to the hotel staff. The first week was very hectic planning for our wedding and there were a few little hiccups along the way. Our wedding planner... More 

Was this review helpful? Yes 2
Fort Worth, Texas
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Small, compact all inclusive. Clean, good food, good service. Like others noted - the beach is dark sand has a few pebbly/rocky patches before you get into the surf. Nice long beach to walk on though, and you can see the howler monkeys in the trees near by. I was warned about the beach and knew to expect it. good... More 

Was this review helpful? Yes 4
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

If anyone is thinking of going here for their wedding I can think of no better place to go. The weather was amazing(last week of December), food was amazing, hotel was beautiful. Almost no complaints at all! The only few things I was not happy with were the drinks at the pool bar were very inconsistent. Some had way too... More 

Was this review helpful? Yes 3
Thunder Bay, Canada
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

A great stay. Room was clean, well appointed , spacious and with a balcony. Maid service was good. A bit late a few days. All staff were friendly, polite and just made one feel welcome. Great choice of restaurants-6 in all. We found both a-la-carte and buffet to be well presented and great selection. Beach was not great. The sand... More 

Was this review helpful? Yes 2
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