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Hotel Riu Guanacaste

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| Playa Matapalo, Sardinal, Costa Rica
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Hotel Riu Guanacaste
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Hotel Riu Guanacaste
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4,007 reviews from our community

Traveler rating
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1,161
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,276)
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There are newer reviews for Hotel Riu Guanacaste
See the most recent reviews
Wilmington, NC
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 6, 2010

We just got back yesterday from the Riu Guanacaste. The hotel was amazing. Everything is new and clean. Great decor and views from everywhere. The staff ws the best part. Everyone was always helpful, happy, friendly and smiling..even after working 18hr days 7 days a week. I can't understand how anyone could complain about this hotel or it's staff. If... More 

Was this review helpful? Yes 3
Guanacaste
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 6, 2010

NOTE: Our 'experience' at Riu only lasted 4 hours. I live in Costa Rica and booked a room at the Riu to celebrate my husband's birthday. When booking the room I spoke to a representative in Dominican Republic. In recognition of my husbands birthday, the rep mentioned that he would request an upgrade to an ocean view room. I also... More 

Was this review helpful? Yes 4
Vernon, B.C. Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 5, 2010

My husband and I stayed at the Riu Guanacaste from Feb. 9th to 23rd and although we had a good time, I don't think we'd go back unless there were some improvements. We have stayed at many 5-Star resorts in Mexico, Cuba, Costa Rica and the Dominican and compared to them, the Riu is not a 5-Star. Rooms: There isn't... More 

Was this review helpful? Yes 2
Vancouver
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 5, 2010

The hotel is quite lovely as other reviewers had noted. The service was fine as was the cleanliness. The food was good considering the large number of people they are feeding at every meal. The staff were friendly and attentive - all our requests were carried out and the front desk followed up to ensure that things were done to... More 

Was this review helpful? Yes 1
Coaldale, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 4, 2010

The resort itself is very nice. The food is good, and there are lots of dishes to choose from. The a la carte restaurants are not totally what we would call a la carte. You have to serve yourself appetizers and dessert buffet style in two of the restaurants, and in the third they serve your whole meal but it... More 

Was this review helpful? Yes 2
North Coast usa
1 review
5 of 5 stars Reviewed March 2, 2010

We just returned from the Riu Guanacaste last week and were very impressed and very happy with just about everything. This was our first time to an all inclusive and we were not dissapointed one bit. We expected buffets but were suprised with the freshness of the hot foods (cooked at cooking stations right at the line) and with the... More 

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Dundas, ON, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 1, 2010

Just got back from a week with my wife and we thoroughly enjoyed the Riu. Yes, it is still working out a few kinks in the service but I get very annoyed at people who complain about how they are disappointed because it is not what they expected. There was not one unfriendly staff person or someone who was not... More 

Was this review helpful? Yes 1
Seattle
Contributor
11 reviews 11 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 1, 2010

My wife and I stayed at the Riu from 14 Feb until the 19th. The reason we only stayed 5 days is it took us 1 whole day to get there and 1 whole day to get home. We stayed at the Hilton Garden in Liberia on the 13th and the night of the 19th. That place was very reasonable... More 

Was this review helpful? Yes 1
Toronto
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 1, 2010

We have stayed at 4 other Riu Hotels in the Dominican Republic and Jamaica and we always really enjoyed them. The Riu Guanacaste is NO exception. It is a wonderful Hotel with a very warm, friendly and efficient staff. Our three daughters and son-in-law all agreed that the food at this Riu was outstanding. The food at the buffets was... More 

Was this review helpful? Yes
aprototype
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 1, 2010

We stayed in the Riu hotel for one week in mid February 2010. We drove in from San Jose in a non-SUV vehicle. The entire 4 hour drive was paved except the final 5 miles which were washboard dirt roads, but do-able in a rented compact car. You may hesitate if driving a non-SUV during the rainy season, i could... More 

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Hotel Review Summarization

What travelers say

  • Costa rica(166)
  • Coco Beach(42)
  • Very good(39)
  • Steak house(35)
  • Great time(33)
  • Palo Verde(31)
  • Pool bar(25)
  • Howler monkey(24)
  • Hot springs(23)
  • Tour guide(20)
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Jacuzzi Suite Ocean View (75)
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