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Hotel Riu Guanacaste

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| Playa Matapalo, Sardinal, Costa Rica
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Hotel Riu Guanacaste
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Hotel Riu Guanacaste
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3,965 reviews from our community

Traveler rating
    1,518
    1,442
    632
    231
    142
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1,143
1,782
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41
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

My fiance and I went for a week. It was a great time! The food was good, the staff was super friendly and helpful. The only down side is the beach. It's very rocky and the sand is almost unbearable to walk on without water shoes or sandals. So we spent most of our time at the pool! We would... More 

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Mundelein, Il
Contributor
18 reviews 18 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great stay!! The grounds are beautiful. Staff was very friendly. Pools are awesome!!! Beach in front of the hotel is very rocky. If you go closer to the palace the beach is much nicer. Food and drinks were pretty good. Check in was a breeze. Mini fridge was not working when we arrived to our room but they fixed it... More 

Was this review helpful? Yes 1
Wisconsin
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My family and I stayed from 4/3/15 - 4/10/15 and loved every minute of it. The staff was friendly and was always willing to help. They were sociable and made us feel welcomed. In particular 'Superman', Fofo, and David. Bartenders (Royman and Rockie) were amazing, they always had a new drink or shot to try. We went to the monkey... More 

Was this review helpful? Yes 2
Niagara Falls, New York
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

The grounds and rooms were well maintained. The staff, in particular, Randall were helpful and offered great service. I was disappointed by the music played around the pool area (Mostly 80's-think Phil Collins) and we did not receive any bar service in the pool area, with the exception of the walk up bar. Our last day there, was the only... More 

Was this review helpful? Yes 1
Raleigh, North Carolina
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very relaxing time! Nice hotel and the food was good. The staff was very friendly. This was our first time and I would go back for sure. The pool was great! Didn't care for the beach area but the coffee is amazing!

Was this review helpful? Yes 6
Brooklyn, New York
Senior Reviewer
7 reviews 7 reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My boyfriend and I arrived to RIU late Saturday evening (9:45PM) - side note, book your shuttle before hand because they tried to hassle us $80 for a taxi but got it down to $75 including tip (still expensive though). On our way back from RIU it cost only $55 up to four people. Upon arrival driving into the hotel... More 

Was this review helpful? Yes 7
San Jose, Costa Rica
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I can't comment on staying at this hotel, but I tried to visit the hotel for the day because I was in the area and the front desk people were the worst! I just wanted a day pass and was willing to pay a lot and no one would get back to me and gave me the worst service ever.... More 

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Kitchener
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This was our second trip to the Riu Guanacaste (Feb7-14,2015). Our first trip was when this resort opened four years ago. WARNING: If you smoke do not light up at the airport unless you want an immediate $100.00 USD fine. There are police specifically assigned to hand out tickets at the airport. Four years ago you could smoke anywhere but... More 

Was this review helpful? Yes 6
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

Rooms were nice, nothing special.. My friends got a "king bed" which was two double beds pushed together, luckily I had an actually king bed. Staff by the pool and the bars are all super friendly and nice. Luis by the pool was very helpful in helping us plan our excursions. Restaurant staff was a lil less friendly. First you... More 

Was this review helpful? Yes 3
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My family and I have no complaints regarding what our money was worth. We basically got what we paid for. It was lower-priced hotel for so called luxury all-inclusive hotel. The price was not luxurious so was not the hotel. It was an average 3-star hotel with reasonable room rates. Pros: Few water sports available within the hotel's beachfront; sweet... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Costa rica(180)
  • Coco Beach(49)
  • Very good(46)
  • Steak house(36)
  • Great time(35)
  • Palo Verde(32)
  • Pool bar(27)
  • Howler monkey(25)
  • Hot springs(24)
  • Tour guide(24)
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Beach (45)
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Family Suite (79)
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Jacuzzi Suite Ocean View (75)
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Pool (53)
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Standard Room Ocean View (47)
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The Hotel (86)

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