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Hotel Riu Guanacaste

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| Playa Matapalo, Sardinal, Costa Rica
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Hotel Riu Guanacaste
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Hotel Riu Guanacaste
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4,009 reviews from our community

Traveler rating
    1,533
    1,458
    641
    232
    145
See reviews for
1,163
1,798
38
42
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,277)
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    (1205)
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1 review
4 of 5 stars Reviewed yesterday NEW

Spent the last week at Riu Guanacaste and was a wonderful and enjoyable experience. The staff were very friendly, helpful and most welcoming. Efren, our server in the Liberia restaurant, was exceptional and he went out of his way to make our meals an event. Look for him, you won't regret it. We actually preferred the buffet over the a... More 

Was this review helpful? Yes
San Jose, Costa Rica
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

First, there is no room service , no internet in the room, mini bar supply from the room every two days filled, in the casino you pay what you drink, Pacha disco you have to pay what you consume. Poor customer service, drinks served in dirty glasses, horrible drinks and without offending employees but crusty look seem to have one... More 

Was this review helpful? Yes 2
Columbus, Ohio
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Despite some negative reviews, I really enjoyed this resort and would go back! Here's my summary: Hotel: Clean, very open so during the hot season (which we were there during this time) you don't have a lot of air conditioning options, free WIFI in the lobby or $70 for full access during your stay, and very beautiful pool grounds with... More 

Was this review helpful? Yes 5
Sudbury, Canada
Top Contributor
61 reviews 61 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The resort is picturesque with clean facilities and brilliant landscaping. The variety of food choices was plentiful. The entertainment was decent especially the Grease, Michael Jackson and Las Vegas shows. The hotel falls short in providing excellent customer service and amenities that other resorts provide free. There was no wait staff at the pool bar on a Sunday and the... More 

Was this review helpful? Yes 1
Hamburg, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The building & grounds are immaculate. The pool is beautiful. Staff was friendly. Price was right. My only (very minor) complaint would be that a lot of the food at the lunch buffet had sat there for a while. All in all, it was an amazing vacation!

Was this review helpful? Yes 1
Perth, Canada
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I want to start by saying our vacation was wonderful. Costa Rica itself has the best weather and paradise feel that I have ever experienced. The hotel itself was beautiful, and for the most part the staff was excellent. I have a few tips I wish I had known when I arrived. 1. The wifi is 90 minutes and in... More 

Was this review helpful? Yes 7
Elkhart,IN
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have stayed a lot of resorts over the years but this was the BEST EVER!!!! From the Swiss Travel rep at the airport to the checking in at the resort just perfect!! The Resort was the cleanest place we have ever been they never stopped cleaning the entire week. The lay out of the resort was great everything was... More 

Was this review helpful? Yes 5
San Jose, Costa Rica
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a good all inclusive option. The hotel is very nice, very clean, it has a lot of entertainment options including activities inside the hotel and tours to go outside (if you are a visitor I strongly recommend you to take these options and get some additional wild adventure in Costa Rica). The staff is very nice, they always... More 

Was this review helpful? Yes 2
Dallas, Texas
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Have you heard the joke about the Rabbi, the Priest, and the Preacher at the swim up bar? Because I sure can’t remember it after drinking those dirty monkeys. The drinks are not weak, and they are fast to refill them. It was also nice to get Jim Beam and coke after dinner. My beautiful wife and I had an... More 

Was this review helpful? Yes 7
worthing
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It gets very confusing when you read such diverse reviews of the same Hotel . All I can say is that if you didn't like this Hotel then I suggest you just stay at home. Yes for us Brits it was a very long trip but well worth it when you got there. The staff were all amazingly friendly and... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Costa rica(166)
  • Coco Beach(42)
  • Very good(39)
  • Steak house(35)
  • Great time(33)
  • Palo Verde(31)
  • Pool bar(25)
  • Howler monkey(24)
  • Hot springs(23)
  • Tour guide(20)
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4,060 photos of this hotel

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Dining (154)
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Bathroom (20)
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Amenities (53)
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Beach (45)
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Family Suite (79)
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Jacuzzi Suite Ocean View (75)
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Pool (53)
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Restaurants and Bars (132)
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Standard Room Ocean View (47)
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The Hotel (86)

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