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Russell Cottages

Certificate of Excellence
16 Chapel Street, Russell 0255, New Zealand
Hotel amenities
Russell Cottages
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Ranked #3 of 9 Hotels in Russell
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
Kevin T Matamata, New Zealand
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145 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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Matamata, New Zealand
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Great place to stay. Ver quiet, clean modern and comfortable. Wish we could have stayed there longer. Very handy to ferries, restaurants, supermarket, liquor shop, museums. We will definitely be back.

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Timaru, New Zealand
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Great services, helpful staffs. All cottages are individually positioned with nice little garden surround it. Plenty of rooms - full size living room, dinning room, kitchen, washing room etc. Even got 3 toilets and 2 bathrooms. Got everything you need from salt/pepper to cloth washing powder. It's a luxury. there is also a nice large swimming pool and a spa... More 

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Boras, Sweden
1 review
5 of 5 stars Reviewed 6 days ago NEW

We - family of five - had the pleasure of staying at the cottages. The hospitality (thank you Matthew) was above and beyond, kids loved the pool and the combination of a plush and functional house together with the service of a hotel i simply smashing. Three words: Calm, beautiful, relaxing. Highly recommended!

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Kerikeri, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wow, Russell Cottages! Now I have stayed with you other accommodation will be hard pressed to beat your high standards!! I can't fault it in anyway! Family friendly stunning 5 star, beautifully presented 'cottages' with excellent facilities - Kitchen (better than mine at home!), beautiful dining area and lounge seating around the gas fire (it was the coldest days on... More 

Was this review helpful? Yes 1
socmed, Manager at Russell Cottages, responded to this review

Wow indeed! We are absolutely elated by your beaming positivity towards our 5 star Luxury Cottages. Our goal has been achieved when Guests like yourself take the time to review your experiences and help potential future Guests to decide on their holiday accommodation, especially if they seek a home away from home which the cottages provide. Your comments which are... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Perfect family place to stay. Gorgeous, well maintained cottages, spacious and luxurious. Had the family but was a working trip. Was quiet but so close to town. Nice spa for winter weather. All facilities in cottage were up to standard. Full kitchen which was great. Lovely bathrooms. Friendly staff.

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socmed, Manager at Russell Cottages, responded to this review

Dear Stephanie, I am so pleased to hear our proximity to town, tranquility and luxurious space helped you succeed in business and leisure during your stay with us. Russell Cottages continues to provide a seamless transition from work related stays to an amazing Family home away from home. It was a pleasure having you and your Family with us. Kind... More 

Brisbane, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 18, 2015

We stayed here for 4 days on the busy season. The town was quiet but the people are friendly and more than happy to give you recommendations. From check in to check out the staff were amazing. The cottages are very spacious and have everything you need and more. Cottages were very clean and well looked after. Within walking distance... More 

Was this review helpful? Yes 2
socmed, Manager at Russell Cottages, responded to this review

Dear Amanda, Thank you for illustrating our 5 star approach to customer service and Cottage cleanliness. The TripAdvisor community is well respected and it means a lot to hear such positive discussions about Russell Cottages. Russell continues to charm Guests from all over the world. Its people and wondrous surroundings elevate it to one of the most beautiful places in... More 

Melbourne
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 8, 2015

We booked a one bedroomed cottage with Fire. Got a 3 bedroomed great place had everything you need. Lovely outdoor area as well. Would love to come back in warmer weather. Short stroll to the restaurants shops and ferry.

Was this review helpful? Yes 1
socmed, General Manager at Russell Cottages, responded to this review

Thanks so much for your comments. Returning Guests are the best recommendation we could receive and it was lovely to have you back again. I'm very pleased that you found the cottages as splendid as it was on your previous visit and your review is especially valued since you travel extensively. I totally agree that Matthew provides the level of... More 

Whangarei, New Zealand
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed June 7, 2015

We booked a cottage at Russell cottages this weekend and although I hadn't stayed in many years I was just as impressed as the first time. Russell cottages really are 5 star accommodation. The furnishings are of high quality and very comfortable. Duck down bedding, roaring gas open fire place, flat-screen with SKY, not to mention a full dining table... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 27, 2015

We stayed here over the Easter weekend and had an amazing time. The cottages are clean, beautifully furnished and have everything you would need. It is a quick two minute walk down to the ferry/ restaurants so very convenient location. We would recommend Russell Cottages for anybody looking to stay in the Bay of Islands. It was just the two... More 

Was this review helpful? Yes 1
Auckland
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 18, 2015 via mobile

Stayed in No. 7. - A 4 bedroom house within the complex. Only used two bedrooms, others were closed off. Very clean and tidy. Very spacious. Very private considering proximity to other cottages. A very short walk to the Duke of Marlborough hotel for a great evening meal.

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socmed, General Manager at Russell Cottages, responded to this review

Dear Reviewer Thank you for taking the time to post this review. The cottages are unique in that they have been built to preserve the style of old colonial architecture while providing Guests with all the modern conveniences of a 5-Star property. Therefore, you enjoy the spaciousness of all the living and outdoor areas whether you are utilising the cottage... More 

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