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Russell Cottages

Certificate of Excellence
16 Chapel Street, Russell 0255, New Zealand
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1 room 1 guest
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Russell Cottages
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150 Reviews from our TripAdvisor Community

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Traveler rating
    116
    27
    3
    2
    2
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55
68
3
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (150)
  • Mar-May only
    (44)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (49)
All months
Auckland Region, New Zealand
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a fabulous three nights in one of these delightful cottages. All the latest amenities and décor completely up to date. Would not hesitate to recommend. We are actually going back soon for a further two nights. Staff were so welcoming and could not do enough to ensure our stay was hassle free.

Was this review helpful? Yes
socmed, Manager at Russell Cottages, responded to this review

Dear Chris, It was absolutely delightful to have you with us! The Cottages composition is timeless. Amenities, Décor and Grounds stir, a tier of fondness for your home away from home. Welcoming you back for a further two nights was an absolute pleasure. Your trust in us during your travels is a great privilege and all versed staff thank you... More 

Christchurch, New Zealand
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Fantastic self contained cottages. Having a washing machine and dryer makes holidaying so easy. Stayed for 5 nights and loved every minute. Walking distance to all the shops and restaurants. Matthew is an outstanding host and makes everything hassle-free.

Was this review helpful? Yes
socmed, Manager at Russell Cottages, responded to this review

Melding with history and location Russell Cottages is only ever a hop, skip and jump away from world class dinning. Expanded stays are made Luxury when every option of Guest facilities is located in your home away from home. We see a true Gem in Tanoas Russell Cottages, the Trip Advisor community ever adding the kindest words and Human feedback.... More 

albury
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 stars Reviewed 2 weeks ago

One of the best value for money, friendly, satisfying travel accommodation of my short life. Fantastic facilities, especially good in winter as there is no one to share with. Cottage was extremely spacious, everything worked except phone ,which was replaced in 12 minutes and shower head a bit faulty, replaced in 19 minutes. Reception staff , Matthew and Jean, must... More 

Was this review helpful? Yes
socmed, Manager at Russell Cottages, responded to this review

Dear Mr & Mrs Henderson, Fantastic to hear from you! Having exclusive access to space, spa and serenity is always a means to the perfect stay and I am delighted you had such. Whether it is a phone or shower head we are always grateful Guests bring the issue to our attention and the quick resolution is also noted. It... More 

Napier, New Zealand
Level Contributor
11 reviews
7 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Following an arduous road trip from Auckland we quite by accident stumbled upon the Russell Cottages and were very pleasantly surprised! The team from arrival to departure provided us with exemplary services, comfortable well appointed and maintained accommodation. Enough room in the cottage"to swing a cat"! If you are on the lookout for a few nights stay in Russell then... More 

Was this review helpful? Yes
socmed, Manager at Russell Cottages, responded to this review

Dear Kim, I’m so pleased to hear Russell Cottages exemplary standard shaped what was an arduous journey into a stay that was meant to be. A “pleasant surprise” and “enough room to swing a cat” are thoughts that both delight and bring a smile to my face. Thank you for taking the time to pass on your Welcome Respite at... More 

Melbourne, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Don't hesitate to stay here,absolutely beautiful.Very clean and well maintained. We travelled with another couple,there was plenty of room,just like a house. Everything was there for the weary traveller. The staff couldn't do enough for you, very friendly and helpful. We were there in the off season so Russell was just like a beautiful little sleepy town,gorgeous.The bay cruise was... More 

Was this review helpful? Yes 1
socmed, Manager at Russell Cottages, responded to this review

Dear Diane, Thank you for such great comments regarding your stay at Russell Cottages. One of many highlights about Russell Cottages is the total sphere of freedom, traveling with another Couple or a Family unit the internal layout continues to empress. I agree also that the “off season” is akin to beauty. Travellers continue to explore Waitangi, The Bay and... More 

Matamata, New Zealand
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great place to stay. Ver quiet, clean modern and comfortable. Wish we could have stayed there longer. Very handy to ferries, restaurants, supermarket, liquor shop, museums. We will definitely be back.

Was this review helpful? Yes
socmed, Manager at Russell Cottages, responded to this review

Thank you Kevin, Our proximity to all attractions, whether by car foot or boat, help holiday makers peruse all the beauty Russell has to offer bolstered by returning at the end of the day to your Clean, Modern and Comfortable Cottage. Thank you Kevin and your return is most welcomed. Kind regards, Matthew Findlay Duty Manager More 

Timaru, New Zealand
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great services, helpful staffs. All cottages are individually positioned with nice little garden surround it. Plenty of rooms - full size living room, dinning room, kitchen, washing room etc. Even got 3 toilets and 2 bathrooms. Got everything you need from salt/pepper to cloth washing powder. It's a luxury. there is also a nice large swimming pool and a spa... More 

Was this review helpful? Yes
socmed, Manager at Russell Cottages, responded to this review

Thank you for taking the time to convey so many positives about Tanoas Russell Cottages. From its inception Russell Cottages has committed Detail and Luxury to each Cottage continuing to the Grounds and Five Star Services. Your ability to measure Russell Cottages with such an international culmination of destinations strengthens the banner “Luxury home away from home” Kind Regards, Matthew... More 

Boras, Sweden
1 review
5 of 5 stars Reviewed 4 weeks ago

We - family of five - had the pleasure of staying at the cottages. The hospitality (thank you Matthew) was above and beyond, kids loved the pool and the combination of a plush and functional house together with the service of a hotel i simply smashing. Three words: Calm, beautiful, relaxing. Highly recommended!

Was this review helpful? Yes
socmed, Manager at Russell Cottages, responded to this review

Boras! Thank you for taking the time to pass on glowing comments about Russell Cottages, and being your maiden review double so. Five Star Service, Plush/Functional and a Loved Pool are such supportive words. I look forward to hearing them echo in future Trip Advisor conversations. Boras, you and your Family where fantastic! Kind Regards, Matthew Findlay Duty Manager More 

Kerikeri, New Zealand
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2015

Wow, Russell Cottages! Now I have stayed with you other accommodation will be hard pressed to beat your high standards!! I can't fault it in anyway! Family friendly stunning 5 star, beautifully presented 'cottages' with excellent facilities - Kitchen (better than mine at home!), beautiful dining area and lounge seating around the gas fire (it was the coldest days on... More 

Was this review helpful? Yes 1
socmed, Manager at Russell Cottages, responded to this review

Wow indeed! We are absolutely elated by your beaming positivity towards our 5 star Luxury Cottages. Our goal has been achieved when Guests like yourself take the time to review your experiences and help potential future Guests to decide on their holiday accommodation, especially if they seek a home away from home which the cottages provide. Your comments which are... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 13, 2015

Perfect family place to stay. Gorgeous, well maintained cottages, spacious and luxurious. Had the family but was a working trip. Was quiet but so close to town. Nice spa for winter weather. All facilities in cottage were up to standard. Full kitchen which was great. Lovely bathrooms. Friendly staff.

Was this review helpful? Yes
socmed, Manager at Russell Cottages, responded to this review

Dear Stephanie, I am so pleased to hear our proximity to town, tranquility and luxurious space helped you succeed in business and leisure during your stay with us. Russell Cottages continues to provide a seamless transition from work related stays to an amazing Family home away from home. It was a pleasure having you and your Family with us. Kind... More 

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