We arrived on a quiet Sunday evening. It was cold outside yet they hadn't bothered to light the fire in the lounge, so it felt cold and unwelcoming, The superior room was tired and the carpet was like no other carpet I had seen used outside a youth hostel (like sisal, stained and uncomfortably hard). Paint and wall paper were... more

We had lunch at the Duke of Marlborough after a morning tour to the Hole on the Rock. We had fish and chips and a rack of lamb, along with 'handles' of draft beer. The food was good and reasonably priced. They also offer several 'bar food' options that are fairly inexpensive. We enjoyed our meal on the outdoor verandah,... more

We booked this hotel on short notice in reliance on our guidebook, but it was the worst choice of our two week trip to New Zealand. If you like to sleep in old wooden structures, have a good memory for what to do if someone were to yell "fire", are the kind of person who can see past some of... more

We stayed over Christmas and booked a waterfront suite at short notice. The weather on arrival was heavy rain but as soon as we were safely inside we were having a great time. The weather improved and the most beautiful setting was laid out in front of us. If you want authentic NZ in an unbeatable location then both Russell... more

This is a lovely charming little hotel right on the waterfront. We stayed here for 3 nights while travelling around NZ and I must say this was one of the highlights. We booked a superior room, which was looking out the side of the hotel. I have read other readers comments and I must say the car park is as... more

For the price I was expecting a romantic room in this hotel with a view of something lovely. Instead we arrive and are lead down a corridor that screams cheap end and smells like a public toilet 24/7. I was so shocked to be put in a shoe box that was called a Superior room (so one up from Standard),... more

One of the best places I've ever stayed in! The position, on the waterfront, was superb. I paid extra for the waterfront rooms and this was well worth it, even in Winter. The friendliness of the welcome was outstanding. The room was large, comfortable and well-equipped, with a large spa bath in the bathroom. I was offered special terms, including... more

Myself and my two daughters were so looking forward to our few days away and thought the hotel looked romantic and quaint. We booked a superior room and on arrival were put into a room overlooking the car park. The room had a double and a single bed, with hardly any room to put our cases down. The bathroom very... more

This is a nice hotel very well located. The style is a little old but it is part of the charme of this hotel. We stayed there for two nights and I have ti say that it was really nice. But choose a waterfront room because this is the real added value of this hotel: the view! You can see... more