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Trailways Hotel Nelson

4.5 of 5 66 Trafalgar Street, Nelson 7010, New Zealand
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Trailways Hotel Nelson
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Trailways Hotel Nelson
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210 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

I have mixed feelings about this hotel. We had river view rooms however the river was completely dried up and overlooked the supermarket. Not what I was expecting. The rooms were clean and nice but the walls were paper thin, you could hear people just walking down the all at any point in time. The staff was extremely friendly and... More 

Was this review helpful? Yes
Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Many thanks for taking the time to review Trailways Hotel. Your feedback is valuable to us, and we take any guest disappointments seriously. Great to see our staff looked after you well and our sincere apologies for any disturbance you may had, and we trust you enjoyed your holiday in Nelson. More 

Oakton, VA
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our only non-chain stay, and our favorite hotel during our two weeks in New Zealand. It's small and comfortable with the most helpful and welcoming desk staff (we appreciated that they were all knowledgeable locals,) with an on-site restaurant featuring good food and quick service. The location is ideal for walking into the heart of downtown, only a... More 

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Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Thank you so much for your lovely feedback, and for taking the time to share this on-line. Your review has been passed on to all staff concerned. It is always good to hear our efforts to provide quality central accommodation, and service are recognised and appreciated. We would look forward to an opportunity to host you again in the future. More 

Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for four nights to round out our NZ trip. It's sort of closer to a motel, but we had a pleasant stay and there wasn't anything out of place overall. We had a non-riverside room, which abutted the car park (actually, it was more right on to the nearby pool). A little distracting when it opened at 8... More 

Was this review helpful? Yes 1
Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Many thanks for taking time to place your review of Trailways Hotel on line. Good to hear your enjoyed our location,and ther convenience for shopping, movies, information centre and restaurants, along with the advantage of free parking and Wi-Fi. Our apologies if you were disturbed with family using the pool, and we look forward to another opportunity to host you... More 

Nelson, New Zealand
Top Contributor
83 reviews 83 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for one night in a ground floor riverside room. The view is lovely at high tide and nothing much at low tide. The mattress was very soft and we didn't have the best sleep. The bathroom was very dated with grouting between the tiles being painted over to cover up the grime and toilet seat looking rather shabby... More 

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Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Many thanks for making the effort to place your review of Trailways Hotel online. Guests feedback is vital, giving us an opportunity to address things which may disappoint. Very sorry to hear you found our bedding too soft, many of our guests comment on the comfort of the beds here so would be interested to know which room you had,... More 

Sydney, Australia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 days in November and it was pleasant and comfortable. The rooms are quite separate from the restaurant/conference area etc. and are quiet. When we arrived the tide was out and the river bed was dry - it did not like the photograph on TripAdvisor. But this changed quickly and the outlook was pretty and relaxing.... More 

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Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Thank you for your lovely comments, and for taking the time to place feedback on line. Glad to hear staff looked after you well, and you made the most of the location. It is a great spot really, just a few steps from the town centre, but somehow the Maitai River is a buffer, changing the environment from bustling town... More 

Dunedin, Otago, New Zealand
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a week at Christmas and were lucky to have a balcony room overlooking the river. We were visited by a kingfisher on our balcony everyday which was wonderful. The room was modern and clean and the staff were helpful and friendly. Free parking and the heated outdoor pool were a bonus. The hotel is centrally located... More 

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Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Great to hear you enjoyed your stay with us at Trailways Hotel. We have been fortunate having 2 kingfishers visiting, it always feels a privilege, so it's always nice to hear guests enjoy the birdlife also. We look forward to an opportunity to host you again in the future. More 

Sydney, New South Wales, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights over the New Year period. The staff at Trailways were very helpful and welcoming and it was a great location in Nelson. Both meals that we ate there were very good. Excellent base for exploring the north, including Abel Tasman national park.

Was this review helpful? Yes
Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Many thanks for your review of Trailways Hotel and the Tides Restaurant. Location is good here, with Info Centre, movies, shops and Restaurants easy walking distance. Fantastic to see you managed to get to Abel Tasman - this is a stunning area, and so many options for exploring it. Look forward to seeing you again. More 

Dorking, United Kingdom
Contributor
12 reviews 12 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here over the New Year and paid extra for a room overlooking the river at the back of the hotel. The staff are very friendly and welcoming. The hotel is in a great position and easy to get in to the wonderful high street of Nelson. The New Years Eve menu was excellent and they did'nt rip people... More 

Was this review helpful? Yes
Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Thank you for taking time to place your feedback on line. Great to see you enjoyed both accommodation in Trailways Hotel and meals in the Tides Restaurant. Happy holidays, and enjoy this wonderful weather. More 

Hassel, Luxembourg
Contributor
20 reviews 20 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

this hotel was the worst hotel of my trip through New Zealand. I had a room ground floor with great view on car park. The cars were parked not 2 meters from the window and the room was small and very dark. I did not feel safe and barely slept! No privacy as you could not leave the window open.... More 

Was this review helpful? Yes
Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Thank you for taking the time to place your feedback online. Great to hear you enjoyed your ensuite. Very sorry to hear you felt unsafe, as all of our doors which open onto a terrace have a bolt for your security, and all windows also have security stays. When Riverside Rooms are available we are always happy to upgrade. Once... More 

Melbourne, Australia
Top Contributor
67 reviews 67 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed December 24, 2014

We stayed at the Trailways Hotel for 4 nights recently and thoroughly enjoyed our stay. The room is functional and the location convenient. The only minor drawback is that you can hear when the people around you enter or exit their rooms, and when they are using the shower. But that's a minor inconvenience for everything else you're getting.

Was this review helpful? Yes
Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Thank you for placing your feedback on line. Great to hear you enjoyed your stay with us, and our apologies for any disturbances you may have encountered. We look forward to the opportunity to host you again in the future. More 

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Additional Information about Trailways Hotel Nelson

Address: 66 Trafalgar Street, Nelson 7010, New Zealand
Location: New Zealand > South Island > Nelson-Tasman Region > Nelson
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Trailways Hotel Nelson 4.5*
Number of rooms: 47
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Hotel Style:
#6 Luxury Hotel in Nelson
#7 Business Hotel in Nelson

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