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All 41 Nelson hotels

Trailways Hotel Nelson

4.5 of 5 Hotel   |   66 Trafalgar Street, Nelson, New Zealand
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Trailways Hotel Nelson
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84%
Ranked #16 of 41 hotels in Nelson
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 weeks ago
K M
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148 people have reviewed this hotel

Traveler rating
    58
    65
    18
    5
    2
See reviews for
9
82
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23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Recently spent 1 night at this hotel. Don't be tempted to pay extra for river view spa room. When we stayed river was actually more a creek and spa bath nothing to get excited about. Room was tidy. Bed comfortable. Location is great. Few minutes walk to centre of Nelson shopping centre.

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Trailways, Manager at Trailways Hotel Nelson, responded to this review

Thank you for taking the time to post a review of Trailways Hotel and I am delighted that you enjoyed our location, right in the heart of Nelson. Kind regards Sara and the team at Trailways Hotel More

Nelson, New Zealand
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 3 weeks ago

I loved my experience at Trailways.Staff went out of their way to do extras.Looked after my cake overnight,the candle and writing on my dessert,putting up decorations,friendly.Lots more without space.

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Trailways, Manager at Trailways Hotel Nelson, responded to this review

Thank you for the lovely review and I'm so glad your birthday dinner went well. Our staff like to get into the spirit of a celebration and are always happy to help with the little extras which can make a night. We would love to see you back again. Kind regards Sara & the team at Trailways Hotel More

Auckland Central, New Zealand
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

A group of us stayed at Trailways the night before we did the Abel Tasman walk. It is in a very convenient place in Nelson and is an easy walk to the shops and Supermarket. The bar was lovely for a drink and a view of the river. The pool was also nice for a dip in the afternoon. The... More

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Trailways, Manager at Trailways Hotel Nelson, responded to this review

Thank you for your comments regarding your stay at Trailways Hotel Nelson. It is always a pleasure to receive positive feedback. Thank-you for choosing to stay with us and I hope you had a lovely time in the Abel Tasman National Park Kind regards Sara and all the team at Trailways Hotel Nelson More

Wellington, New Zealand
Top Contributor
154 reviews 154 reviews
125 hotel reviews
86 helpful votes 86 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As my previous review explains, we had booked here previously but ended up at a sister property nearby. Gary promised to see us right next time, and so he did. We booked a river facing spa room and we got allocated to what may well be the best room in the house. It was the last room at the northwest... More

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Trailways, Manager at Trailways Hotel Nelson, responded to this review

Thank you for your lovely review of Trailways Hotel and our first floor Mezzanine Suite. It is a lovely room overlooking the tidal river, perfect for a leisurely drink in the sunshine. And then you can easily walk into town to explore the shops. I'm really glad that you enjoyed your stay and we certainly look foward to seeing you... More

Canberra, Australia
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 28, 2014

I stayed at Trailways for 9 nights during South Island Masters Games. The location is close to the centre of Nelson - shops, cafes and the cinema and quick to get onto the coastal drive out to the Saxton Field sports complex, I agree with the reviewer who said not all rooms are equal. I was booked into a room... More

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Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Many thanks for taking the time to review your stay with us. Great to hear you had an enjoyable time with us in Nelson and we look forward to the opportunity to host you again. More

Calgary
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 18, 2014

Good location, clean, good bed and bathroom facilities. Very nice restaurant and bar that overlooks the river. Friendly staff. Small pool suitable for children. I would stay here again if in Nelson. Quiet.

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Trailways, Manager at Trailways Hotel Nelson, responded to this review

Thank you for taking the time to record your experience at Trailways Hotel Nelson. We are pleased that you enjoyed our facilities and friendly service. It is rewarding to hear that our efforts to provide the best are appreciated. We look forward to hosting you again some day. Kind regards Sara and the team at Trailways Hotel More

Piha, New Zealand
Top Contributor
59 reviews 59 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 7, 2014

I was here for business, and was to find out that not all rooms are created equal at trailways. I had a super modern bathroom with 5 shower heads - impressive - so much so I took a photo to a future bathroom upgrade I have going on. I was to find out though that the other people from work... More

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Trailways, Manager at Trailways Hotel Nelson, responded to this review

Thank you for taking the time to post a review of Trailways Hotel Nelson. Its great to hear you enjoyed your multi-jet shower, which are proving so popular that we are installing more as part of our regular room upgrades. The rooms without the multi-jet showers have spa baths instead, which are also great for relaxing. We look forward to... More

Wales
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 22, 2014

Trailways is situated in a good location, just a short walk over the bridge into the centre of Nelson. Staff were helpful at reception. The hotel appears to be relatively new, it is clean and the rooms were comfortable. We paid $179.00 for just the room. I didn't see a lift, so we had to lug our suitcases up to... More

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Trailways, Manager at Trailways Hotel Nelson, responded to this review

Thank you for your review of Trailways Hotel. I'm delighted you enjoyed our location so close to the town centre and our riverside rooms certainly have a lovely view - just the spot to relax on a nice day. It also sounds as if you explored a lot of our fabulous region as well. I apologise that the bar staff... More

Derby, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed January 19, 2014

Stayed here Christmas Eve and Christmas day night during our travels. The room was clean spacious and modern. The bathroom had a great shower fitted with multi jets and heated floors etc. We both slept really well here. The place has free unlimed high speed wifi which was very useful for skyping home to family on Xmas day. On Christmas... More

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Trailways, Manager at Trailways Hotel Nelson, responded to this review

Thank you for your comments regarding your stay at Trailways Hotel Nelson. It is always a pleasure to receive positive feedback. I will share your encouraging comments with our team as we continuously strive to provide quality services. Thank-you for choosing to stay with us. Kind regards Sara and all the team at Trailways Hotel Nelson More

Contributor
11 reviews 11 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed January 12, 2014

The universally helpful, smiling, kind staff really made an impression on me and my family. The rooms were clean, ample, with amenities, and we had balconies looking over the occasional "river". There is an area behind the hotel that looks like a river that fills when the tide is high - quite nice. The buffet breakfast was awesome, and included... More

Was this review helpful? Yes
Trailways, Manager at Trailways Hotel Nelson, responded to this review

Thank you for your comments regarding your stay at Trailways Hotel Nelson. It is always a pleasure to receive positive feedback, particularly regarding our staff. We all aspire to provide exceptional customer service and I will share your comments with our team. I'm delighted too that you enjoyed your breakfast. We have a variety of vegetarian and gluten-free options available... More

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Additional Information about Trailways Hotel Nelson

Address: 66 Trafalgar Street, Nelson, New Zealand
Location: New Zealand > South Island > Nelson-Tasman Region > Nelson
Amenities:
Business Center with Internet Access Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 41 hotels in Nelson
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Trailways Hotel Nelson 4.5*
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