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All 41 Nelson hotels

Trailways Hotel Nelson

4.5 of 5 Hotel   |   66 Trafalgar Street, Nelson, New Zealand
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Trailways Hotel Nelson
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86%
Ranked #11 of 41 hotels in Nelson
A recent review
5 of 5 stars reviewed 2 days ago
Sharon H Melbourne, Australia
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  • Reviews (175)
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175 people have reviewed this hotel

Traveler rating
    79
    71
    18
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    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed 2 nights, from the time you enter the facility you are made to feel welcome. The staff have excellent customer sevice skills, the staff at the front desk in particular. Wifi connection fast and reliable. The room we stayed in had a lovely river view. It was very clean and modern. The bed was huge and very comfortable. Even... More

Was this review helpful? Yes
Wellington, New Zealand
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I only stayed one night but it was really lovely. It was well equipped with everything I needed. The room was very clean and modern. The bed was lovely and comfortable. I had a room service sandwich which was nice and arrived very promptly. It is situated right in the city but is very quiet and by the river. Recommended.

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Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Thank you for your lovely comments, it is always nice to hear guests have enjoyed our location, and also that they have been well looked after by our staff. We look forward to seeing you again. More

Wellington, New Zealand
Contributor
15 reviews 15 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel on many occasions over the last 5 years. Service is exceptional from the front desk through to all staff. I think it must be a good working environment as staff always seem so happy. I stayed just last weekend with my brother who has been in the motel business and is quite critical; he... More

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Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

It is greatly appreciated, when our regular guests have such positive feedback. We are fortunate in the team we have, as they all seem happy to go the extra mile for guests, we are indeed blessed. Thank you for taking time to offer your experience of Trailways Hotel on line, and we look forward to seeing you again. More

Auckland, New Zealand
Top Contributor
178 reviews 178 reviews
140 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good river views when the tides in. Rooms tidy and clean. A little bit of house keeping noise in the morning, no street noise, reception girls nice and friendly. Car parking a bit tight if there is a conference on Air con in the rooms, no complaints at all really, would stay again.

Was this review helpful? Yes
Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Thank you for taking the time to place your comments and feedback online. Great to hear you enjoyed your stay, and our apologies if housekeeping staff disturbed you at all, I have passed this on to the person in charge of housekeeping. In regards to carparking, when Conferences are on this can sometimes be tight, however if you check with... More

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

On just walking in with no reservation was warmly welcomed by reception staff the room was lovely and clean king bed very comfortable. Good service fantastic customer service staff was very knowledgable about the area and things to do. We enjoyed the quality of the breakfast food served on a hot plate to keep your bacon and eggs warm fantastic... More

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Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Thank you so much for your lovely comments. We love to hear our efforts to provide great service are enjoyed, and look forward to seeing you again. More

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was clean but the bathroom air vent was so dusty was in major need of a dusting and clean! Our bed was large and comfortable. Upon checking in we received a warm welcome for the receptionist, also vouchers for 500mb free of wifi, when that expired you can ask for more. The hotel is a short walk away... More

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Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Thank you so much for taking time to review Trailways Hotel. It's nice to hear you enjoyed our spa shower, they are proving to be a winner. Thank you for also bringing the vent to our attention, and we look forward to seeing you again. More

Waterford, Ireland
Top Contributor
217 reviews 217 reviews
37 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 4 weeks ago

On arrival we got checked into a room on the first floor plus a 500mb wifi voucher. Free hotel wifi is a must in my book! Having checked in we are in the hotel restaurant and had pork schnitzel for evening meal. We also ate the next morning and enjoyed a continental buffet breakfast which was very good! The hotel... More

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Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Thank you for taking the time to share your feedback on line. We always enjoy to hear our guests have been well taken care of both in The Tides Restaurant and at Reception. Our apologies for the neighbouring television being louder than usual, and hope this did not interrupt your sleep. We look forward to hosting you again. More

Wellington, New Zealand
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 13, 2014

but there were still a few problems. I checked in at 7pm, the temperature was 4 degrees and the window in my room was open! I closed it and didn't think further. But coming back to the room after dinner it was still 4 degrees. I had to get the lovely receptionist to help me turn on the heat pump,... More

Was this review helpful? Yes 1
Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Many thanks for taking the time to review Trailways Hotel. Firstly our apologies for the room being cold. We do try to air rooms through the days winter and summer, so apologies for open windows. Pleased to hear you enjoyed the shower, and meals and our staff looked after you well, and we hope to see you again. More

Nelson, New Zealand
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 11, 2014

Stayed for wife"s birthday night. Reasonably priced ,very comfortable .Would have been great to have arrived earlier and enjoyed a wine on the patio overlooking the river .Had dinner in the Restaurant, Great menu, great food and very pleasant staff .Would definitely stay again

Was this review helpful? Yes 1
Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Thank you for taking time to share your comments on line. It is nice to hear our guests celebrate and enjoy special occasions with us. Riverside rooms are especially good as the days draw out, when you can sit on the terrace and relax at the end of a day. We look forward to seeing you again. More

Canberra, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed July 4, 2014

Located on the river (would be spectacular in summer) Trailways is within a few blocks of the main street in Nelson. Comfy beds, free wi-fi, and quite affordable. Reception staff very helpful with directions and suggestions for things to do in Nelson. For the fitness minded they have an arrangement with an excellent nearby 24 hour gym at a very... More

Was this review helpful? Yes
Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Thank you for your positive feedback. It's great to hear our guests have enjoyed their stay, and made the most of the location and facilities we offer. We look forward to seeing you again. More

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Additional Information about Trailways Hotel Nelson

Address: 66 Trafalgar Street, Nelson, New Zealand
Location: New Zealand > South Island > Nelson-Tasman Region > Nelson
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Trailways Hotel Nelson 4.5*
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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#5 Luxury Hotel in Nelson #7 Business Hotel in Nelson
Hotel Class
Number of rooms
47

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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