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All 41 Nelson hotels

Trailways Hotel Nelson

4.5 of 5 Hotel   |   66 Trafalgar Street, Nelson, New Zealand
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Ranked #10 of 41 Hotels in Nelson
A recent review
4 of 5 stars reviewed yesterday
k8andsteve Christchurch, New Zealand
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179 reviews from our community

Traveler rating
    81
    72
    19
    5
    2
See reviews for
12
99
10
28
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Christchurch, New Zealand
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed yesterday NEW

I got a great deal by booking last minute. When I checked in I was also upgraded for free. The staff are a real asset to this hotel. The two ladies on reception were very courteous and friendly - not often these days that you feel like hotel staff give a damn but in this case they certainly do. The... More

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Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Walls are way too thin i could hear the next room Snoring like a chainsaw. (The nice lady at reception did more me to another room which was great) Bed was comfortable bar the head board loose and was banging the wall when i moved during the night, Didn't eat in the restaurant due to the prices.

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Nelson-Tasman Region, New Zealand
1 review
5 of 5 stars Reviewed 5 days ago NEW

I live in the Nelson region quite a distance from the city center, we had a function to go to and thought we would make a night of it and stay at a Hotel. We had heard great things about Trailways from friends who had also stayed and we were not disappointed. Our room had the most wonderful new bathroom... More

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Nelson, Nelson, New Zealand
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This was just the best place to have a wedding! Not only did it cater to all our needs but staff were so helpful & friendly. Can't recommend highly enough for anyone wanting to celebrate a special occasion.

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Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Many thanks for taking time to review Trailways Hotel. A wedding is such a special occasion, it is nice to hear our efforts to make your day stress free and happy are appreciated. We wish you every happiness in your future together, and look forward to seeing you again. More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed 2 nights, from the time you enter the facility you are made to feel welcome. The staff have excellent customer sevice skills, the staff at the front desk in particular. Wifi connection fast and reliable. The room we stayed in had a lovely river view. It was very clean and modern. The bed was huge and very comfortable. Even... More

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Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Many thanks for taking time to place such lovely feedback on line. It is very rewarding for us to hear our efforts to provide good service and hospitality are appreciated. We are indeed fortunate with the team we have here. We look forward to seeing you again. More

Wellington, New Zealand
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I only stayed one night but it was really lovely. It was well equipped with everything I needed. The room was very clean and modern. The bed was lovely and comfortable. I had a room service sandwich which was nice and arrived very promptly. It is situated right in the city but is very quiet and by the river. Recommended.

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Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Thank you for your lovely comments, it is always nice to hear guests have enjoyed our location, and also that they have been well looked after by our staff. We look forward to seeing you again. More

Wellington, New Zealand
Contributor
15 reviews 15 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed at this hotel on many occasions over the last 5 years. Service is exceptional from the front desk through to all staff. I think it must be a good working environment as staff always seem so happy. I stayed just last weekend with my brother who has been in the motel business and is quite critical; he... More

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Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

It is greatly appreciated, when our regular guests have such positive feedback. We are fortunate in the team we have, as they all seem happy to go the extra mile for guests, we are indeed blessed. Thank you for taking time to offer your experience of Trailways Hotel on line, and we look forward to seeing you again. More

Auckland, New Zealand
Top Contributor
178 reviews 178 reviews
140 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Good river views when the tides in. Rooms tidy and clean. A little bit of house keeping noise in the morning, no street noise, reception girls nice and friendly. Car parking a bit tight if there is a conference on Air con in the rooms, no complaints at all really, would stay again.

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Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Thank you for taking the time to place your comments and feedback online. Great to hear you enjoyed your stay, and our apologies if housekeeping staff disturbed you at all, I have passed this on to the person in charge of housekeeping. In regards to carparking, when Conferences are on this can sometimes be tight, however if you check with... More

Sydney, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

On just walking in with no reservation was warmly welcomed by reception staff the room was lovely and clean king bed very comfortable. Good service fantastic customer service staff was very knowledgable about the area and things to do. We enjoyed the quality of the breakfast food served on a hot plate to keep your bacon and eggs warm fantastic... More

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Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Thank you so much for your lovely comments. We love to hear our efforts to provide great service are enjoyed, and look forward to seeing you again. More

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed August 13, 2014

The room was clean but the bathroom air vent was so dusty was in major need of a dusting and clean! Our bed was large and comfortable. Upon checking in we received a warm welcome for the receptionist, also vouchers for 500mb free of wifi, when that expired you can ask for more. The hotel is a short walk away... More

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Trailways, Front Office Manager at Trailways Hotel Nelson, responded to this review

Thank you so much for taking time to review Trailways Hotel. It's nice to hear you enjoyed our spa shower, they are proving to be a winner. Thank you for also bringing the vent to our attention, and we look forward to seeing you again. More

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Additional Information about Trailways Hotel Nelson

Address: 66 Trafalgar Street, Nelson, New Zealand
Location: New Zealand > South Island > Nelson-Tasman Region > Nelson
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Trailways Hotel Nelson 4.5*
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