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Auckland Airport Kiwi Motel

144 McKenzie Road, Mangere 2150, New Zealand
Hotel amenities
Auckland Airport Kiwi Motel
Best prices for: 1 room 1 guest
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Ranked #15 of 23 Hotels in Mangere
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254 Reviews from our TripAdvisor Community

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Traveler rating
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    70
    64
    43
    63
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (254)
  • Mar-May only
    (74)
  • Jun-Aug only
    (68)
  • Sep-Nov only
    (49)
  • Dec-Feb only
    (63)
All months
Brisbane
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Chose motel as close to airport and included breakfast. Got in late, over charged us for the room and said it was their "credit card fee" even though we paid via debit. Refused difference refunded. Room smelt of cigarettes and mould. Bed was so bad ive slept on better in backpackers. The springs poked though the mattress. Sheets were stained... More 

Was this review helpful? Yes 1
Brisbane, Australia
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This place is ok, it's very close to the airport so good for a stop over, quite cheap and nothing fancy but average. It was quiet enough. The beds were comfortable and room was warm. Basic amenities available.

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Wellington, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for almost 2 weeks, the staff are wonderful, friendly, professional, and always went the extra mile to help with anything you ask for, I enjoyed my stay, the only reason they did not get an 'Excellent' from me, is that the hot water is much too hot, and when in the shower, it keeps going from hot to... More 

Was this review helpful? Yes
ShalendP_11, General Manager at Auckland Airport Kiwi Motel, responded to this review

Dear Valued Guest, Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience! We pride ourselves on our friendly and efficient staff, so it is wonderful to hear that they assisted in making your stay even more enjoyable. I have passed on your recommendations and feedback to... More 

Adelaide, Australia
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed May 28, 2015

The motel was in great need of refurbishment. Many small repairs needed - for example no latch to attach the safety chain to, wall in bathroom needed repairing etc. The room was clean and the price was OK so suited our needs for and overnight stay.

Was this review helpful? Yes 1
ShalendP_11, General Manager at Auckland Airport Kiwi Motel, responded to this review

Dear RhellieKeith Thank you for taking the time to share your experience.We take immense pleasure in being able to serve our guests every day and enjoy what we do. I have addressed your concerns with our Maintenance Manager and will follow up personally to understand what we can do better as a property. I look forward to welcoming you back... More 

Whakatane
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 14, 2015

Although the motel unit looked well used, it was clean and the bathroom had been refurbished. Walking distance to a small group of shops (dairy, restaurants, chemist). Free shuttle service collected from airport (every 30mins) but had to pay $2 to get dropped off the next morning, but this is stated on the website.

Was this review helpful? Yes 1
ShalendP_11, General Manager at Auckland Airport Kiwi Motel, responded to this review

Dear Juliet , Thank you for taking the time to share your experience. We are very glad to hear that you had a very positive experience. Please stay in touch with us and we look forward to welcoming you again in the near future! Warm regards, Auckland Airport Kiwi Motel More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 24, 2015

Stayed here with my husband for one night before an overseas trip. We chose this Motel as they offered free carparking for up to 10 days. Room was below average, shower leaked onto carpet which left a musty smell. On return to collect our car the battery was completely dead the car had been moved from where we left it.... More 

Was this review helpful? Yes 3
ShalendP_11, General Manager at Auckland Airport Kiwi Motel, responded to this review

Dear Kylee Thank you for your feedback. However, the property you are reviewing does not seem to be our property as our Motel does not provide park & fly deal. I hope this review can be moved to the appropriate property. Take care and I hope you choose us next time when you are in Auckland. Warm Regards, Auckland Airport... More 

Travelers are raving about these Mangere hotels

Lakeland, Florida
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed April 16, 2015

We were pleasantly surprised when we walked into the attractive Lobby of this hotel. We did not have immediate internet service available when we were looking for a place close to the airport in New Zealand so we knew we would just have to take our chances. However the surprise disappeared when we arrived at our room. Had it not... More 

Was this review helpful? Yes 2
ShalendP_11, General Manager at Auckland Airport Kiwi Motel, responded to this review

Dear Valued Guest Thank you so much for your feedback. Any feedback we receive helps to make us better. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. I will obviously review this issue with the... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 12, 2015

We stayed 2 nights and decided that if you like abit of comfort its prob not the place for you. We had 2 rooms a studio and a premier studio, i def wouldnt want to stay in a studio again although the premier studio was okay, just a few things to complain about would be the cleanliness of the outside... More 

Was this review helpful? Yes 2
ShalendP_11, General Manager at Auckland Airport Kiwi Motel, responded to this review

Dear Valued Guest Thank you so much for your feedback. Any feedback we receive helps to make us better. There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address. I will obviously review this issue with the... More 

Tauranga, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 9, 2015

Checked out after 10 minutes. Bed unmade,,,, lawns like a jungle, stripped down broken fridge outside window,,, that could not open due to filth and age. Room stank ,dirty,, stained carpets ,, kitchen unusable. Once again, photos do not speak the truth.

Was this review helpful? Yes 3
ShalendP_11, General Manager at Auckland Airport Kiwi Motel, responded to this review

Dear Kuwahara Thank you for your feedback.We pride ourselves in offering a high level of service. I am very disappointed that we were not able to meet your expectations during your stay.There are a number of issues raised in your feedback that will help us improve as a property. I have passed on your recommendations and feedback to the relevant... More 

Tauranga, New Zealand
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 stars Reviewed April 8, 2015

Really disappointed with the whole place. We were treated like backpackers by the reception staff and the room was full of broken items. Broken towel rails, broken lights, missing light bulbs, broken head boards and even plug sockets hanging out of the walls. Not really safe if you have children with you like we did. When we made the booking... More 

Was this review helpful? Yes 3
ShalendP_11, General Manager at Auckland Airport Kiwi Motel, responded to this review

Dear Valued Guest I thank you for your feedback and am truly sorry to hear about the inconvenience caused with our staff. Please allow me to express my sincerest apologies for the challenge you have experienced as this does not reflect at all our normal standards of service.I will obviously review this issue with the team in order to avoid... More 

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