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All 23 Mangere hotels

Holiday Inn Auckland Airport

4.5 of 5 Hotel   |   2 Ascot Road, Airport Oaks, Mangere 2150, New Zealand
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69%
Ranked #6 of 23 hotels in Mangere
A recent review
4 of 5 stars Reviewed April 28, 2012
BorderlineTraveller Wellington
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368 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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There are newer reviews for Holiday Inn Auckland Airport
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Wellington
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 28, 2012

I have stayed here several times over the last three years, as it's my workplace's preferred airport hotel in Auckland. It has been upgraded to new Holiday Inn standards, which are very good. Rooms have good lighting, modern decor and a large, and very comfortable bed, the latter in common with other HIs. Parking is free. It's a fairly sprawling... More

Was this review helpful? Yes
BSA-Auckland, Business Support Administrator at Holiday Inn Auckland Airport, responded to this review

Dear Borderline Traveller Thank you for your comments, we appreciate that you shared your experience. We are pleased that you enjoyed your stay with us in our comfortable, relaxing and modern rooms. We are on a large 10acre site with lush, native gardens which does make the hotel sprawling, but we do have porters available to assist with your luggage,... More

Kawakawa
1 review
5 of 5 stars Reviewed April 26, 2012

I had the pleasure of staying and was impressed by the excellent service, great food and room service. I will definitely stay again and look forward to it. Bed was comfortable,. Staff were really helpful. Thank you

Was this review helpful? Yes
BSA-Auckland, Business Support Administrator at Holiday Inn Auckland Airport, responded to this review

Dear SpenceM Thank you for sharing your comments about your recent stay with us. We work hard to make our hotel feel like 'your home away from home', and hope that by experiencing excellent service, great food, and a comfortable bed we can make your travel comfortable and relaxing. We are grateful for the comments you wrote about our room... More

Brisbane
Top Contributor
61 reviews 61 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed April 26, 2012

stayed here twice on a recent trip (first and last days) - great location super close to the airport not that I heard any plane noise at all though which was great. Service was good at front desk, although it was busy both check in times, we stayed over easter so the bar was not open but the concierge (very... More

Was this review helpful? Yes
BSA-Auckland, Business Support Administrator at Holiday Inn Auckland Airport, responded to this review

Dear TR82 Thank you for your comments on your recent stay with us. We appreciate that you shared your experience and are please to know that you enjoyed your stay with us. We have passed on your 'thanks' to our Guest Experience Manager who was able to assist you with your drinks and the rugby, and also to our kitchen... More

New Zealand
Top Contributor
66 reviews 66 reviews
34 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 23, 2012

Well located with a frequent shuttle service, friendly and helpful staff, clean comfortable quiet rooms, a great breakfast, this hotel has all you need for an airport stopover. I've stayed here for both personal and business travel, and will do so again.

Was this review helpful? Yes
BSA-Auckland, Business Support Administrator at Holiday Inn Auckland Airport, responded to this review

Dear Sparky81 Thank you for your kind comments about our friendly hotel, frequest shuttle service and helpful staff. We appreciate that you have shared your experience and we are pleased to hear that you enjoyed your stay with us. Our great breakfast is one of many attractions for our hotel, especially with our 'eggs to order' options. We look forward... More

Austria
Senior Contributor
38 reviews 38 reviews
34 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 17, 2012

We stayed in this hotel before flying out. There is a hotel shuttle service every 30mins to and from the airport. The staff were friendly. The room was clean and tidy. We didn't notice that we were very close to the airport. A good hotel to stay in if you need to be at the airport early.

Was this review helpful? Yes
BSA-Auckland, Business Support Administrator at Holiday Inn Auckland Airport, responded to this review

Dear SpachNZ Thank you for your feedback, we greatly appreciate hearing from our guests, as it is essential for us to continue improving our service to you. We are pleased you enjoyed your stay with us and that you found the room comfortable and modern, the staff dependable and friendly. We are lucky to have the benefit of being close... More

Paihia, null, New Zealand
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed April 5, 2012

This hotel is totally misrepresenting itself by advising that it is a 4.5 star property. It is very tired and in need of serious upgrading. Furthermore a 4.5 star rated property is required to supply a minibar which this property does not. Very misleading!

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IHGCare, Guest Relations Manager at Holiday Inn Auckland Airport, responded to this review

Dear Peter B, Thank you for staying with us and leaving such a detailed review. I am deeply sorry you found our hotel less than satisfactory. Our hotel is very proud of its level of service, cleanliness and quality of its product. Your comments will be shared with the appropriate department. The feedback we receive from our valued guests, like... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 5, 2012

We stayed for our last night before going to the airport the next morning. Our room was nice and big and beds comfy, however going into the bathroom there was mould in the shower and shower curtain which turned me off instantly. Also the bar fridge was not turned on prior to our arrival which we needed cool to store... More

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IHGCare, Guest Relations Manager at Holiday Inn Auckland Airport, responded to this review

Adalozz, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received accommodations that were less than satisfactory. We hope you give us a chance in the future to show you how great our hotel is. Ben J IHG Care More

Brisbane, Australia
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 28, 2012 via mobile

Great hotel with friendly staff. Pool isn't very good and fountain running in garden can be annoying at night

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BSA-Auckland, Business Support Administrator at Holiday Inn Auckland Airport, responded to this review

Dear SimonQLD Thank you for taking the time to review your stay at our hotel, the Holiday Inn Auckland Airport. We appreciate your stay with us and your comments. Maybe we could look at turning the fountain in the garden down or off at night. Your comments will be passed onto the relevant department to look into. Kind regards Sherrie More

Griffith, Australia
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 27, 2012

Our group was booked (and confirmed) into the Holiday Inn Auckland Airport 2 weeks prior to arrival. Upon arrival we were told that they only had rooms available for half our group. When pressed we were eventually told the truth that they had given half the rooms away to another group - which had arrived at short notice................. so we... More

Was this review helpful? Yes 2
Honiton, United Kingdom
Senior Contributor
45 reviews 45 reviews
36 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed March 6, 2012

The shuffle bus from both International and Domestic terminals to the hotel is cheap and reliable, pay at the hotel desk. Having used many HI's this one is just a cut above the rest. Dated decor you can ignore for one night. The restuarant meal we had was most impressive, well done chef. Front desk staff helpful. What more do... More

Was this review helpful? Yes
BSA-Auckland, Business Support Administrator at Holiday Inn Auckland Airport, responded to this review

Dear Staghunt Thank you for sharing your experience on your last stay in our hotel. We are grateful for the comments you wrote about our rooms and our restaurant and, like all comments we see in Trip Advisor, we are happy to share this with our staff members. We look forward to welcoming you back in the hotel soon. More

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Additional Information about Holiday Inn Auckland Airport

Address: 2 Ascot Road, Airport Oaks, Mangere 2150, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Mangere
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Auckland Airport 4.5*
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Also Known As:
Holiday Inn Auckland Airport Hotel Mangere
Centra Auckland Airport Mangere
Centra Auckland Airport Hotel
Holiday Inn Auckland Airport Mangere

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Mangere #4 Romantic Hotel in Mangere #5 Luxury Hotel in Mangere
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Auckland Airport is located only 4km from Auckland International and Domestic Airport Terminals, set amongst 10 acres of tranquil established gardens, out of flight paths and set back from the road away from traffic – Holiday Inn Auckland Airport is a sub-tropical quiet oasis. The hotel's airport shuttle bus will link you with the hotel in just 5 minutes, so you will soon be relaxing after your flight in one of the well appointed rooms or by the hotel swimming pool. You will be warmly welcomed by genuine people offering authentic New Zealand down-to-earth consistent service in a relaxed and unique environment. The decor features stunning authentic Maori carvings and a huge aquarium backdrop to the reception desk and a centrepiece to the lobby. Holiday Inn Auckland Airport is a non-smoking hotel with plenty of outdoor spaces for those who still like to. The Auckland Airport accommodation offers guests excellent hotel facilities, restaurant dining and access to attractions in and around the greater Auckland. Holiday Inn Auckland Airport is a great choice for families as children eat and sleep for free. The 250 spacious en-suite guest rooms have a contemporary design with a focus on functionality, quiet and comfort. Holiday Inn hallmarks include showers with a massage option shower head, choice of soft or firm pillows and mattress toppers for a great night’s sleep. All rooms have been refurbished. In-room features include;* individually controlled air conditioning,* ensuite bathroom,* flat screen TV,* Sky TV channels,* in-room movies,* workspace/desk,* phone,* iPod docking station radio/alarm,* high speed internet access,* fridge,* complimentary tea/coffee making facilities. The refurbishment at the hotel has been a well constructed, modern design, that has given space back to the guest to relax in. All our standard rooms are 28 sq. m and feature contemporary design with a focus on functionality, quiet and comfort. The guest rooms have been divided equally between Twin rooms with 2 double beds, and King rooms. Our King DELUXE has the added bonus of facing the beautiful centre courtyard gardens. We also have Nine Suites ranging from our Superior Tower Suites and Deluxe Spa Suites to our Super Deluxe Tower Suite. ALL our Suites have Spas. ... more   less 
Number of rooms
250

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