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Holiday Inn Auckland Airport

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2 Ascot Road, Airport Oaks, Mangere 2150, New Zealand
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1 room 1 guest
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Holiday Inn Auckland Airport
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515 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (132)
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  • Chinese (Simplified) first
  • Danish first
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    (515)
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    (159)
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    (148)
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Level Contributor
8 reviews
8 hotel reviews
3 of 5 stars Reviewed yesterday NEW

Great stop over chilled by the pool. Staff friendly and rooms excellent standard just what you expect. Easy to get to location from airport. Restaurant was clean and tidy. The food prepped and good choices. There was a busy function on but it didn't ruin any relaxing time!

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Christchurch, New Zealand
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

only stayed one night. Room was so cosy and warm. Very clean and smelt great.Bathroom a little dated maybe. But quiet and an oh so comfy bed. Would definitely stay again. Reception area however smelt a little damp. Staff were very obliging. close to airport

Was this review helpful? Yes
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Viviene, Thank you for the great review. The team and I are delighted you enjoyed your stay and we look forward to welcoming you back soon. Stay Real, Ryan General Manager More 

Hong Kong, China
Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is situated within a few minutes drive from the airport. It is well maintained and the facilities are in good shape. Parking is free and very secured. Plenty of parking space which can park near your closest hotel room tower exit or entrance. Everything is what you expected from "Holiday Inn standard". I am very pleased with my... More 

Was this review helpful? Yes
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora, Thank you for the great feedback. The team and I look forward to welcoming you back next time you visit New Zealand. Stay Real, Ryan General Manager More 

Sydney, Australia
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed 1 week ago

My colleague and I stayed there overnight between an international flight an an early morning regional flight. We didn't get in until about 11:00pm and check in was pleasant and efficient enough. As I walked to my room I wondered how I'd use the buy one glass of wine, get another free before my 5:30am wake up call that I... More 

Was this review helpful? Yes
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Wazza, Thank you for the feedback and I do apologise that your stay was less than perfect. I have addressed your concerns with the overnight team to ensure they are more careful in future with wake up calls and taxi requests. I do hope we will see you again so we can demonstrate to you how good our... More 

Perth, Western Australia, Australia
Level Contributor
135 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for two nights and enjoyed it. I was hoping the gym was better than most holiday inn hotels and it was. It was a newly decked out gym room with plenty of options to workout, it was great! Well done! The MTV music channel on the TV had bad reception, so perhaps a better antenna?! The rooms... More 

Was this review helpful? Yes
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora, Thank you for the review and feedback. Great to to hear that you loved our new gym, we will sort out the MTV channel for your next visit. I am a little surprised to hear that our breakfast is limited as it is by far one of biggest Holiday Inn breakfast buffets I have seen or am aware... More 

Napier, New Zealand
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was what is expected from a Holiday Inn - good bed, good bathroom, heating/air-conditioning TV - plus nice chairs and good tea (Dilmah). Carpet could use a good clean and an extra blanket would have been appreciated, but otherwise no issues.

Was this review helpful? Yes
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora, Thank you for your review and feedback. Great to hear you enjoyed your stay and that you were impressed by the facilities. We regularly steam clean our carpets but I will ensure that your room is done again this week. There is a spare blanket in your wardrobe but if you need another please do not hesitate to... More 

Neuchatel, Switzerland
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

a Pleasant, 100% positive experience. Friendly, pleasant and helpful staff. Particularly Front Desk ! (Louisa,"expert" iPhone....) Clean, spacious rooms, good comfort. Simple, fast, reasonably shuttle from and to Airport. Super Buffet, etc. We come back !

Was this review helpful? Yes
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Emilio, Thank you for the great feedback. I am delighted that you loved your stay and that the service and facilities impressed you. I will be sure to pass on your best wishes to Louisa our recent iPhone expert. I hope you had a good trip back to Europe and we look forward to welcoming you back next... More 

Whangarei, New Zealand
1 review
1 of 5 stars Reviewed 3 weeks ago

I have stayed and booked into hundreds of hotels over my life time, but the Fawlty Towers experience encountered with Holiday Inn would be the worst ever encountered. Hours of time wasted. Needed to book in staff to stay including meals, get an invoice and prepay it all prior to the stay.... Simple. Quite a normal procedure one would think!!!!... More 

Was this review helpful? Yes
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Hi Pat, Thank you for posting your commentary here and on our Facebook page. I do apologise that your booking experience was less than perfect and we will endeavor to contact you directly to resolve it for you. I appreciate you taking the time to post your concerns here and on Facebook but we could have resolved your concerns quite... More 

Tauranga, New Zealand
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Holiday Inn at Mangere, Auckland is a good place to stay for the night before flying off somewhere. they have a shuttle that will take you and pick you up from the airport and also a place to leave your car for 10-14 days while you are away. comfortable accommodation, just what is needed before a flight. we al... More 

Was this review helpful? Yes
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Vanessa, Thank you for the great review. Nice to read that you loved your visit and that the ParkStayGo Dot Co Dot NZ package was perfect for you and your family. We look forward to welcoming you back next time you are traveling. Stay Real, Ryan General Manager More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Very friendly and helpful staff. Free wifi in room if you're a IHG member. Rooms are very clean and comfortable, although mattresses seem 'old'. Restaurant had really good food, caters well for children. Overall excellent value! No shops etc close by. Yellow bus shuttle comes every 15 minutes to/from airport.

Was this review helpful? Yes
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Wendy, Thank you for the great review of Holiday Inn Auckland Airport. Great to hear that you loved your stay and that Holiday Inn's worldwide guarantee of Kids Stay and Eat Free was perfect for you, did you know there are over 2000 Holiday Inns worldwide where you can stay and take advantage of this program? For your... More 

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