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Holiday Inn Auckland Airport

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2 Ascot Road, Airport Oaks, Mangere 2150, New Zealand
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Holiday Inn Auckland Airport
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601 Reviews from our TripAdvisor Community

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Nambucca Heads, Australia
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

You'll survive intact if you must have an airport hotel in Auckland but surely there are better options. Good points... close to the airport. Bad points... worn out and stained room lounges, very stained old carpet, noisy cleaners who cluster in the halls outside rooms and noisily gossip the heads off whilst laughing loudly, really boring and overpriced breakfast and... More 

Helpful?
Thank Brian T
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Brian, Thank you for reviewing Holiday Inn Auckland Airport. I do apologise that your stay was less than perfect. I have shared your feedback with the team so that we can improve our service and product. If ever you have any concerns during your stay please do not hesitate to speak with the manager on duty so that... More 

Makati, Philippines
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Rooms are big and staff very helpful and friendly. The only downside is there is no elevator. You have to carry your bags and the stairs are a bit steep. If there is any available staff at the front desk you can request to help you with your bags.

Helpful?
1 Thank anna1831
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Anna, Thank you for the review. Great to hear you enjoyed your stay. The hotel only has two floors so please let us know in future if you would like a ground floor room. It is our pleasure to offer a ground floor room or Concierge is always on hand to offer assistance with luggage. We look forward... More 

Sydney, Australia
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

This is one of the good Holiday Inn hotel. The room size is reasonably good. Staff are friendly. The highlight here is the gym, is new and good for workout. parking are free and plenty of space. We will come back if we are in the area

Helpful?
Thank Carl989
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Carl, Thank you for reviewing Holiday Inn Auckland Airport. Wonderful to hear that you loved your stay and were impressed by the new gym. See you next time you visit Auckland. Stay Real, Ryan General Manager More 

Bunbury, Australia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel handy to airport. Has yellow bus which runs on half hour to airport for $6.00which is very easy to use. Great service. Rooms are spacious and clean, beds very comfortable. Reception team cannot do enough for you. Breakfast available which is vast selection.

Helpful?
Thank Lynne D
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Lynne, Thank you for the fantastic review. We look forward to welcoming you back to Holiday Inn Auckland Airport soon. Stay Real, Ryan General Manager More 

Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Staying here just one night because of early flight tomorrow. But from the first Kia Ora, staff have made me feel so welcome I wish I had a reason to stay longer. They actually seemed as glad to see me as I was to see them. Very important after a long morning of stressful travel. And since they had a... More 

Helpful?
Thank Susan W
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Susan, Thank you for the fantastic review, high praise indeed. I have shared your great feedback with the team. We look forward to welcoming you back to Holiday Inn Auckland Airport soon. Stay Real, Ryan General Manager More 

Melbourne, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Checked in during what looked like staff swapping shifts - this is the definition of a team! The interactions the staff were having made me want to work here. A fun and friendly environment.. Checked in by one of the overnight staff - cheerful and welcoming. Just what you need after a long flight. I was at this hotel for... More 

Helpful?
Thank katereviewsyou
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Kate, Thank you for the fantastic review. I am delighted to read your feedback and have passed your commentary onto the team. It is great to know that the fun and friendly atmosphere that we as a team feel is also picked up on by our guests. We look forward to welcoming you back to Holiday Inn Auckland... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our family travelled out from the UK for a wedding on the Kapiti coast in the north island of New Zealand. Having already had a long layover in Dubai airport we were exceedingly tired on day 3 of travelling. The staff were very welcoming and helpful which we appreciated enormously having had issues with our baggage and transfer from the... More 

Helpful?
Thank CathAllen
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Cath, Thank you for the fantastic review. We look forward to welcoming you back to Holiday Inn Auckland Airport soon. Stay Real, Ryan General Manager More 

North Carolina
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Excellent in every way!! Delicious food for room service and breakfast! Stored my luggage while I took tour before heading out on flight. Friendly and helpful in every way. I was traveling solo and felt completely safe!!

Helpful?
Thank 232suz
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora, Thank you for the wonderful review. Great to hear that you loved your stay. The team and I look forward to welcoming you back next time you visit Auckland. Stay Real, Ryan General Manager More 

Wellington, New Zealand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for a night after an unexpected stopover in Auckland, so I picked the Holiday Inn at the last minute without too much consideration. I was very pleasantly surprised and thought it was pretty good value for money. The Holiday Inn is located nice and close to the airport - an Uber from the airport in the early... More 

Helpful?
1 Thank wellygirl1
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora, Thank you for the great review. Wonderful to hear that you were impressed with our service and facilities. For your next visit please try using The Yellow Bus Airport Shuttle for trips to and from the airport. More details are available at our website. It's almost as easy and convenient as Uber, much cheaper too. See you next... More 

Whangarei
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked a Park and Fly option which gave us up to 21 days free parking. Absolutely worth it, bus was included with the fare. No hassles, clean room, quite and very polite staff. Fetched from Airport by bus and taken back to Hotel Will be back on next adventure

Helpful?
Thank Woolies
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora, Thank you for taking the time to share your Park Stay Fly package experience. I am delighted to hear that it was perfect for your needs. It is the perfect way to start your holiday with a nights accommodation, 3 weeks free parking and Airport Shuttle also free. A much better option than the stress of airport traffic... More 

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