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Holiday Inn Auckland Airport

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2 Ascot Road, Airport Oaks, Mangere 2150, New Zealand
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Holiday Inn Auckland Airport
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506 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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    (506)
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    (159)
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    (96)
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    (103)
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    (148)
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1 review
5 of 5 stars Reviewed yesterday NEW

Very friendly and helpful staff. Free wifi in room if you're a IHG member. Rooms are very clean and comfortable, although mattresses seem 'old'. Restaurant had really good food, caters well for children. Overall excellent value! No shops etc close by. Yellow bus shuttle comes every 15 minutes to/from airport.

Was this review helpful? Yes
South Australia, Australia
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is a mid range convention hotel with a slick well run hosting service. However, some staff are less interested and helpful than others. The catering staff were great and went out their way to help. We got an upgrade after being messed around on our accomodation so much which was a nice touch and did make up for it.... More 

Was this review helpful? Yes
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora, Thank you for your review and feedback. I am glad that you enjoyed your stay and that the restaurant service and the accommodation upgrade were highlights for you. We look forward to welcoming you back next time you visit New Zealand. Stay Real, Ryan General Manager More 

5 of 5 stars Reviewed 6 days ago NEW

After being offloaded off our plane, we were given accommodation at this hotel for two days, from entering there doors, we were welcomed with smiles and friendly reception staff, the process took five minutes and we were directed to our rooms, they were very organised and professional, the rooms were immaculate, and clean. staff were very helpful, from reception, to... More 

Was this review helpful? Yes
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora, Thank you for taking the time to review Holiday Inn Auckland Airport. Delayed flights are such an annoying part about traveling but I am delighted to hear we were able to provide a silver lining for you and your family. We hope to see you again under different circumstances and I do hope the remainder of your holiday... More 

2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Very clean and calm hotel, staffs are very friendly and helpful. Location wise far from city but near to airport. We stayed only one day and no major issues. We really love this hotel and no issues observed.

Was this review helpful? Yes
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora, Thank you for the great review of Holiday Inn Auckland Airport. I am really happy to hear that you loved your stay and that the service and facilities were perfect for you. We look forward to welcoming you back. Stay Real, Ryan General Manager More 

Palmerston North, New Zealand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Tidy well kept rooms. Helpful friendly staff. GREAT food! Lots of close and easy to access car parking. Rooms had TV , sky and pay for movies- cheaper than actually going to the cinema. Recommend for short or longer stays. Family friendly.

Was this review helpful? Yes 1
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Cynthia, Thank you for the wonderful review. It's great to hear how much you enjoyed your stay. The team and I look forward to welcoming you back soon. Stay Real, Ryan General Manager More 

Chelyabinsk, Russia
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Checked in quickly. Had a complimentary upgrade: they know how to steal the heart of the new customer. I stayed with Holiday Inn in Wellington (New Zealand) and this one has a way older building. As a building it looks like 3 star although the rooms are 4 star. Great porter service even though our bags looked a bit unattended... More 

Was this review helpful? Yes 1
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Lu, Thank you for taking the time to review Holiday Inn Auckland Airport. I am delighted to read that you enjoyed your stay and we look forward to welcoming you back. I do hope you will have a closer look at our breakfast next time as we have a huge selection of delicious dishes and our Chef's can... More 

Wellington, New Zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this hotel multiple times as a business traveller. The staff are the most pleasant and helpful people that i have come across and they really go the extra mile to make sure that you have a pleasant stay. The rooms are comfortable, the air conditioning was fab and the rooms are always impeccably clean. Super close... More 

Was this review helpful? Yes 1
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Mel, Thank you for the great review. I am delighted that you enjoyed your stay and that we are one of your favourite hotels to visit. We look forward to welcoming you back next time you in Auckland. Stay Real, Ryan General Manager More 

Queenstown, New Zealand
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Slow check in after a long flight. Receptionist just keep introduce us the membership card on arrival, I mean it does provide a good benefit(free internet) but when you see a guest with heaps of luggage and after a long flight, all u need to do is to be efficient. Then the restaurant, I only dined there once because there... More 

Was this review helpful? Yes 1
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Richard, Thank you for reviewing Holiday Inn Auckland Airport. It was great to read that your room was clean and comfortable. I apologise if your check in was not as prompt as expected but at least now you are an IHG Rewards Club Member you will get free internet/WiFi at our 4,600 hotels worldwide, earn points for free... More 

Taupo, New Zealand
Level Contributor
35 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here last weekend for 3 nights. The staff are so welcoming and friendly. Check in was a breeze and they immediatly enroled us in the IHG rewards club which gave us an upgrade and free internet. No sooner had we arrived at room 2210 our bags were delivered with a smile. The room was immaculate... More 

Was this review helpful? Yes
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Russell, Thank you for the great review. What a delight to read how much you enjoyed your and that the service and facilities were perfect for your needs. The team and I look forward to welcoming you back soon. Stay Real, Ryan General Manager More 

Auckland Region, New Zealand
2 reviews
5 of 5 stars Reviewed 4 weeks ago

the room was amazing and lovely and clean. all the staff were so helpful and friendly. the waitresses in the dinning room were just wonderful. the food was really good nice and hot and fresh.we stay in the tower suite which was great, the bed was huge but very comfortable. also there was a spa bath which was wonderful so... More 

Was this review helpful? Yes
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Raewyn, Congratulations on your win and thank you for reviewing Holiday Inn Auckland Airport. It's very nice to read that you loved your stay and that the experience was a nice getaway for you to relax. We hope to see you again next time you need a quick getaway. Stay Real, Ryan General Manager More 

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