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Holiday Inn Auckland Airport

4.5 of 5 2 Ascot Road, Airport Oaks, Mangere 2150, New Zealand
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Holiday Inn Auckland Airport
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Holiday Inn Auckland Airport
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452 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Birmingham
Contributor
13 reviews 13 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars NEW

In preparation for a morning flight back to the UK we booked the Holiday Inn just 4km (6NZD on the hotel shuttle) from Auckland airport. Arriving mid afternoon we were given a ground floor room with double doors opening onto a courtyard filled with beautiful trees, shrubs and plants as well as two lily ponds with fountains, and a small... More 

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Napier, New Zealand
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A large hotel quite isolated from amenities. Lovely Pool for the Auckland summer. Check In Service adequate, but do not try to ring the hotel. Tried four times before arrival and was given the royal run around of 1) no answer 2) being put on hold 3) cut off. You are just a number. The Hotel is tired, worn arms... More 

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Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora, Thank you for reviewing Holiday Inn Auckland Airport. Please accept my apologies for your difficulty with the phone system. We have an automated system and as such we will do some testing to check that all is in good working order. I note your feedback about "pre-mixers" in the bar?? Not sure if you are referring to post... More 

New York City, New York
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We recently stayed at the holiday inn and it was a pleasant stay. The hotel is close to the airport nut about 20 min from the town. It was clean and the service was friendly and prompt. The breakfast had a good variety and delicious. My only complaint was the ac in the room did not cool very quickly--I'm assuming... More 

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Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Rick, Thank you for your review. Great to read you enjoyed your stay and that you enjoyed the very warm weather that Auckland is experiencing. The month of February was about as good as it gets, I bet it was a nice change from the winter in New York. The team and I look forward to welcoming you... More 

Portland, Oregon
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My friends and I stayed one night in the Auckland airport Holiday Inn prior to a return trip to Sydney, Australia. We had booked a room with two twin queen beds, and on arrival, found out that there were none available on the first floor. I explained that I and my companions had a month's worth of luggage and that... More 

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Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora, Thank you for sharing your great review of Holiday Inn Auckland Airport. I have shared your wonderful feedback with the team and have recognised David appropriately for his service. The team and I look forward to welcoming you back to Holiday Inn Auckland Airport soon. Stay Real, Ryan. More 

Hobart, Tasmania, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Initially there was a problem related to room booking as they gave us wrong room i think as there was a staff in training who received as. Whatever be the case the room was quickly switched to our desired and booked double bed and we didn't had to wait much. Breakfast was lovely and the staff were great.

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Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora, Thank you for taking the time to review Holiday Inn Auckland Airport. Please accept our apologies again for the error with your room allocation. It is pleasing however to note that the team corrected the issue to your satisfaction. Nice to hear that you loved the breakfast and the service from the team. See you next you visit... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The rooms/bathrooms are in need of an update. The carpet was not clean but rather stained throughout the room.However, the cleaning and linen were all very good. They are however comfortable and good value. The staff make the Holiday Inn. They are all very obliging and professional. The food offered includes a good range including gluten free as well as... More 

Was this review helpful? Yes
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Lyn, Thank you for sharing your review of Holiday Inn Auckland Airport. My apologies that your room was less than perfect. We will inspect your room and steam clean the carpet. I am however very happy that you loved the remainder of your visit and that the service was a highlight for you. We look forward to welcoming... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nice hotel, nice people, not near the airport and bus costs six dollars. Food service slow but pleasant staff. Our problem came when checking out. We had an NZ currency card purchased in the UK. The receptionist wanted to charge a 1.5% surcharge as the card would only go through as a credit card on the reader. So we paid... More 

Was this review helpful? Yes
Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora, Thank you for your review. I am delighted that you enjoyed your stay. I do apologise for the issue on check out with your currency card. We have reviewed your concerns and we will ensure that all colleagues understand the difference between a currency card and a credit card. A currency card does not attract a merchant service... More 

London
Contributor
15 reviews 15 reviews
7 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night as I had an early flight the next morning. I didn't really expect that much from the hotel gym....but too my surprise - it was incredibly well equipped! Brand new CV equipment, extensive free weights (both bars and dumbells) and proper weights machines. Moreover it's open 24 hours. Top marks! Gym aside, the hotel... More 

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Ryan S, General Manager at Holiday Inn Auckland Airport, responded to this review

Kia Ora Barry, Thank you for sharing your review of the Holiday Inn Auckland Airport. I am so glad that you loved our gym. We have been getting a lot of great feedback from guests who are impressed that they can keep up their fitness programs when they are on the road. We are a full service hotel with Concierge... More 

Auckland, New Zealand
2 reviews
4 of 5 stars Reviewed 1 week ago

We held a 2 day conference at the Holiday Inn and found the hotel staff to be very friendly and helpful with the conference supervisor making a point to check all was okay on our arrival during the set up stage. The AV set up was great with new data projectors in the room. The conference room has just been... More 

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Hallett Cove
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Needed to stay close to Airport on arrival from Australia about 8.00 pm in mid January. Reception was excellent ,Room first class and well set up and able to park our Rent car close to our room. Although late we sere welcomed into the Dining room and provided with a fantastic dinner together with drinks. The overall cost was reasonable... More 

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Additional Information about Holiday Inn Auckland Airport

Address: 2 Ascot Road, Airport Oaks, Mangere 2150, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Mangere
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Holiday Inn Auckland Airport 4.5*
Number of rooms: 250
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Also Known As:
Holiday Inn Auckland Airport Hotel Mangere
Centra Auckland Airport Mangere
Centra Auckland Airport Hotel
Holiday Inn Auckland Airport Mangere
Hotel Style:
#4 Luxury Hotel in Mangere
#4 Business Hotel in Mangere

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