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All 23 Mangere hotels

Holiday Inn Auckland Airport

4.5 of 5 Hotel   |   2 Ascot Road, Airport Oaks, Mangere 2150, New Zealand
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Ranked #5 of 23 hotels in Mangere
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Michelle C Petrolia, Canada
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343 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Petrolia, Canada
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

I cannot believe that the last reviewer and i went to the same hotel. We had a good stay there with everything spotlessly clean. The only negative comment we can make is that the shuttle bus driver was unbelievably rude to my husband when he came in the day after I arrived. I had lunch there the one day of... More

Was this review helpful? Yes 2
Ryan S, Ryan - General Manager at Holiday Inn Auckland Airport, responded to this review

Hi, Thank you for taking the time to review Holiday Inn Auckland Airport. I do apologise that your experience with The Big Yellow Bus was less than satisfactory. If you could contact me at dm.hiaucklandairport@ihg.com to provide a little more detail it would be most appreciated. The Big Yellow Bus is a third party airport shuttle servicing the airport precinct... More

Melbourne, Australia
Contributor
17 reviews 17 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago

We stayed 9/3/2014. Room was small stains on carpet and couch. Dirty towels. Dirty glasses. External noise loud, wall paper thin. We stayed again 24/3/2014 stay improved. Only chose location but still expect better.

Was this review helpful? Yes
Ryan S, Ryan - General Manager at Holiday Inn Auckland Airport, responded to this review

Hi, Thank you for your review. I am sorry to hear that we did not meet your expectations on your first stay but I am delighted that we redeemed ourselves on your second visit. I do apologise that the first night was not ideal and I would normally respectfully request that you allow us to make it up to you... More

Sheffield
Senior Contributor
43 reviews 43 reviews
38 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived in Auckland at midnight after a long haul flight and had booked the Holiday Inn for the night before flying down to Christchurch the next afternoon to start our holiday. We had hoped to get the shuttle bus which served the hotels but it was every half hour and we couldn't find a timetable. In the end I... More

Was this review helpful? Yes 3
Ryan S, Ryan - General Manager at Holiday Inn Auckland Airport, responded to this review

Hi, Thank you for reviewing the Holiday Inn Auckland Airport. Great to hear that you enjoyed your stay and the facilities suited your needs perfectly. The Eggs Benedict made to order are one of my favourites too, I also love the chocolate banana pancakes. I hope you enjoyed the remainder of your journey and your stay in New Zealand. The... More

Sentosa Island, Singapore
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Room is well appointed but was not able to access wi fi in my room. On arrival the patio door was unlocked which did surprise us. Comfortable bed and friendly staff.Regarding the bed, it had a white sheet on it for a cover .The sheet was not ironed and looked very unkempt.

Was this review helpful? Yes 1
Ryan S, Ryan - General Manager at Holiday Inn Auckland Airport, responded to this review

Hi Sara, Thank you for taking the time to review Holiday Inn Auckland Airport. Great to hear that you found the hotel to be convenient to your needs. I am sorry that your balcony door was not properly locked. We take the safety and security of the hotel very seriously and I have already briefed the team to refocus on... More

Top Contributor
79 reviews 79 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on two separate occasions flying out of Auckland . Room is large , bed comfortable , shower good . Ate in restaurant for dinner , normally don't do buffet , but it was very good , with a good range . Breakfast the same . Staff were very friendly , and attentive and recognised us from our last... More

Was this review helpful? Yes 1
Ryan S, Ryan - General Manager at Holiday Inn Auckland Airport, responded to this review

Hi, Thank you so much for your very positive review. What a delight to read how much you enjoyed your recent visits. The team and I look forward to welcoming you back next time you are in Auckland. Stay Real, Ryan. More

Portland, Oregon
Top Contributor
129 reviews 129 reviews
96 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I suppose like many other reviewers, we stayed here just one night before leaving from the airport. This hotel is not the closest of the airport hotels (there is one literally across the street from the terminal), but we were quite happy with it. The room was fine, and we really enjoyed the dinner we had in the hotel restaurant.... More

Was this review helpful? Yes 1
Ryan S, Ryan - General Manager at Holiday Inn Auckland Airport, responded to this review

Hi, Thank you for taking the time to review Holiday Inn Auckland Airport. Great to hear that the hotel suited your needs as we do for many busy travelers. We are not the closest hotel to the airport but if you consider how quickly the Yellow Airport Shuttle Bus will have you to our door and compare the difference in... More

London
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here just one night before flying internally in NZ. The hotel is just 10 mins away from the airport, I heard no noise from the airplanes, it was very quiet. The staff are very helpful, we had a porter take our items to our room as it was up one flight of stairs. The breakfast... More

Was this review helpful? Yes
Ryan S, Ryan - General Manager at Holiday Inn Auckland Airport, responded to this review

Hi, Thank you for your review of Holiday Inn Auckland Airport. It was very nice to read that the breakfast and the service from the team were highlights. I hope you enjoyed the rest of your stay in New Zealand and we do hope to welcome you back next time you make the trip down to the Southern Hemisphere. Stay... More

Canberra Australia
2 reviews
2 of 5 stars Reviewed 3 weeks ago

I booked this hotel so I could meet a friend who would arrive in Auckland the day after me, pick up a hire car together at the airport, and begin our trip. I then discovered that it is about a 15 minute bus ride from the airport and an hour from the city - not really convenient to either location!... More

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Ryan S, Ryan - General Manager at Holiday Inn Auckland Airport, responded to this review

Hi Michael, Thank you for taking the time to review Holiday Inn Auckland Airport. I am sorry to read that you were disappointed by our location. We are not the closest hotel to the airport but then again we are only 4 kilometres or a short ride in the The Yellow Bus Airport Shuttle. Being a little further from the... More

limavady,Northern Ireland.
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived at The Holiday Inn at Auckland Airport on 27th February 2014 after a flight fom Melbourne.We had booked for two nights before picking up our hire car to drive north to PAIHIA in the Bay of Islands. On arrival we knew there was a problem and it transpired that the hotel was overbooked. Following some discussion we were... More

Was this review helpful? Yes 1
Bucks
Top Contributor
55 reviews 55 reviews
46 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a fairly standard holiday inn with a few pluses and a few negatives. Restaurant area is a bit basic, more like a cafeteria but the bar area / food was pretty good. There is no lift - amazing in this day and age and the hotel is not old. Room was OK, nothing special, breakfast pretty good, internet... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Auckland Airport, responded to this review

Dear woggsy, Thank you for taking the time to provide feedback on your stay. It is unfortunate the layout of the hotel prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you... More

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Additional Information about Holiday Inn Auckland Airport

Also Known As:
Holiday Inn Auckland Airport Hotel
Holiday Inn Auckland Airport Hotel Mangere
Centra Auckland Airport Mangere
Centra Auckland Airport Hotel
Holiday Inn Auckland Airport Mangere
Address: 2 Ascot Road, Airport Oaks, Mangere 2150, New Zealand
Phone Number:
Location: New Zealand > North Island > Auckland Region > Mangere
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Mangere
#5 Luxury Hotel in Mangere
#7 Family Hotel in Mangere
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Holiday Inn Auckland Airport 4.5*
Official Description (provided by the hotel):
The Holiday Inn Auckland Airport is located only 4km from Auckland International and Domestic Airport Terminals, set amongst 10 acres of tranquil established gardens, out of flight paths and set back from the road away from traffic – Holiday Inn Auckland Airport is a sub-tropical quiet oasis. The hotel's airport shuttle bus will link you with the hotel in just 5 minutes, so you will soon be relaxing after your flight in one of the well appointed rooms or by the hotel swimming pool. You will be warmly welcomed by genuine people offering authentic New Zealand down-to-earth consistent service in a relaxed and unique environment. The decor features stunning authentic Maori carvings and a huge aquarium backdrop to the reception desk and a centrepiece to the lobby. Holiday Inn Auckland Airport is a non-smoking hotel with plenty of outdoor spaces for those who still like to. The Auckland Airport accommodation offers guests excellent hotel facilities, restaurant dining and access to attractions in and around the greater Auckland. Holiday Inn Auckland Airport is a great choice for families as children eat and sleep for free. The 250 spacious en-suite guest rooms have a contemporary design with a focus on functionality, quiet and comfort. Holiday Inn hallmarks include showers with a massage option shower head, choice of soft or firm pillows and mattress toppers for a great night’s sleep. All rooms have been refurbished. In-room features include;* individually controlled air conditioning,* ensuite bathroom,* flat screen TV,* Sky TV channels,* in-room movies,* workspace/desk,* phone,* iPod docking station radio/alarm,* high speed internet access,* fridge,* complimentary tea/coffee making facilities. The refurbishment at the hotel has been a well constructed, modern design, that has given space back to the guest to relax in. All our standard rooms are 28 sq. m and feature contemporary design with a focus on functionality, quiet and comfort. The guest rooms have been divided equally between Twin rooms with 2 double beds, and King rooms. Our King DELUXE has the added bonus of facing the beautiful centre courtyard gardens. We also have Nine Suites ranging from our Superior Tower Suites and Deluxe Spa Suites to our Super Deluxe Tower Suite. ALL our Suites have Spas. ... more   less 
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