The only good thing about this hotel would be for lover's of John Cleese's Fawlty Towers who want to experience it for real. The staff are great and try their best I am sure; but it is all downhill from there. When I arrived I was the only person checking in; and it still took 45 minutes. The "Deluxe" room... More

I stayed at this hotel on the 29th April 2013. I liked the location of the hotel, very close to the airport. It is a huge property which I think in not been loved properly, kinda ignored. Newly done rooms are okay but the bathroom looked like 1960's. I did like the open spaces in the hotel. The pool is... More

We arrived very late at night and found the receptionist very pleasant, but the checkin process was marred by the less than professional behaviour of another young woman who appeared to be a staff member. We felt awkward as she burst out laughing just as we entered (are we that funny?) and her giggling half hearted attempts to explain it... More

Easy access to the airport for early flights. Rooms outdated. Dinner menu not for children or the average family. Too pricey for whats on offer. Nice staff, friendly enough. best to use as overnighter to wait for early plane flight. Internet is best used in lobby for fast speed. unsure of childrens actives or spa, as these facilities were not... More

A well located hotel when needing a one night stay before flying out the next day. It is situated far enough away from the airport that air-traffic noise is negligible. Connecting buses service the airport and a number of hotels which are reasonabley close to the terminals. The building itseldf is a little dated and probably in need of a... More

Ok for an overnight stay - the interior of the hotel needs a bit of a lift as its very dull and gloomy looking. My room was spacious with a garden view and the bed was comfortable. Dinner was great and the continental breakfast was fine, however, when I asked for a particular house wine with dinner, I was told... More

I stayed at the hotel in early March 2013. The room was clean, but the air conditioning didn't work. When I asked the receptionist, I was told that she could move me to a room with workinbg aircon, but I would have to pay an upgrade charge of NZ$50. I hadn't realised there were non-airconditioned rooms when I booked as... More

For a one night stay before flying back to Manchester the hotel was ideal. We were given an upgrade to an executive room which was very spacious with a good office style desk and chair ideal for a quick stint on the laptop. The bed was very comfortable ideal before a long flight. All rooms faced into a large garden... More

Our last night in New Zealand was for practical reasons near the airport. Although this hotel has been viewed unfavourably by some guests, I would say they missed the point. This motel is really an oasis. Superior design leaves rooms facing a large inner court with much vegetation and protection from traffic noise. Facilities are maybe a bit dated but... More