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All 23 Mangere hotels

Hotel Grand Chancellor Auckland Airport

4.0 of 5 Hotel   |   Cnr Kirkbride and Ascot Rds, Airport Oaks, Mangere 2154, New Zealand
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Hotel Grand Chancellor Auckland Airport
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31%
Ranked #15 of 23 Hotels in Mangere
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197 reviews from our community

Traveler rating
    13
    39
    66
    41
    38
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32
59
26
60
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (197)
  • Mar-May only
    (59)
  • Jun-Aug only
    (54)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (51)
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London
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 5 days ago NEW

Well, the staff are friendly. But that's about all this hotel has to recommend it. Arrived late on a long-haul flight, in need of some creature comforts. The transfer shuttle I had understood was free and that you could ring for wasn't free and only ran every half hour. When I arrived, the room was freezing, and I couldn't get... More

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chch new zealand
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

stayed in September for a two day conference.great facilities and food. bed was comfy. was a little cold so rang reception for a blanket and they came straight away. very convenient to the airport too.

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HGCAA, Manager at Hotel Grand Chancellor Auckland Airport, responded to this review

Dear BuglesChchNewZealand, Thank you for choosing to stay here at Hotel Grand Chancellor Auckland Airport and taking time to review the hotel in regards to your recent stay. We are pleased to hear that you have enjoyed your stay. It is always great to receive positive feedback from our guests. We look forward to welcoming you back to the hotel... More

Cambridge, New Zealand
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Just stayed the one night before we flew out to Australia. The room was ample and the free parking is a big bonus. The only downside was when we went to the bar for a drink, it is advertised as being open from 4pm until LATE. We were there at a little after 9.30pm and although there were two people... More

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Taihape, New Zealand
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Another 2 nights stay before and after our Vanuatu holiday in August. Handy to AirNZ Car Park depot, where we leave our car and shuttle to Airport. Spacious rooms with 2 large comfortable beds to be able to stretch out - good nights sleep.

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HGCAA, Manager at Hotel Grand Chancellor Auckland Airport, responded to this review

Dear George M, Thank you for choosing to stay here at Hotel Grand Chancellor Auckland Airport and taking time to review the hotel in regards to your recent stay. We are pleased to hear that you have enjoyed your stay. It is always great to receive positive feedback from our guests. We look forward to welcoming you back to the... More

Wellington, New Zealand
Top Contributor
53 reviews 53 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed two nights. The first room was lovely and spacious, good heating, shower and soft towels. But it looked over a 70 kmh arterial road and the noise was horrendous, starting at 3 am. the window did not seat properly and there was a hole in the metal frame as well. So they moved me to a quiet room,... More

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HGCAA, Manager at Hotel Grand Chancellor Auckland Airport, responded to this review

Dear Finona68 Thank you for choosing to stay here at Hotel Grand Chancellor Auckland Airport and taking time to review the hotel in regards to your recent stay. I am sorry to hear that you found your first room noisy. However, it is great to hear that your request for a quieter room was accommodated by the front line staff... More

Sydney, Australia
Contributor
17 reviews 17 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 12, 2014

This is an older hotel building with many original features from the early 1980's. The receptionist was friendly and check in was easy. The hotel is quite large and some signage isn't clear but I managed to find my way to the room. The room has everything you need for a few nights including a bath tub which was a... More

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HGCAA, Manager at Hotel Grand Chancellor Auckland Airport, responded to this review

Dear SeanAU13, Thank you for choosing to stay here at Hotel Grand Chancellor Auckland Airport and taking time to review the hotel in regards to your recent stay. We are pleased to hear that you have enjoyed your stay. It is always great to receive positive feedback from our guests. We value your comments about the signage within the hotel... More

Wellington, New Zealand
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 10, 2014

Excellent location for the airport. It is served by a regular shuttle. Rooms are comfortable and spacious if a little tired. Staff friendly and helpful. Restaurant is reasonable and the inclusive breakfast excellent. If you are lucky you won't be subjected to tour parties from China who, I have found on each occasion I have stayed, to be very noisy... More

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HGCAA, Manager at Hotel Grand Chancellor Auckland Airport, responded to this review

Dear Pat231045 Thank you for staying with us and reviewing the hotel in regards to your stay In September last year. It is great to receive positive feedback from our guests about our staff, the comfort of the rooms and the location. I will certainly share your most valid comments with the rest of the team. I am sorry to... More

Nelson, New Zealand
Top Contributor
117 reviews 117 reviews
41 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed August 5, 2014

I stayed here for a work conference and the conference staff were lovely, very supporting, friendly and professional. However the waitress that were on at nights for dinner were the most unfriendly hotel staff i have ever come across, they were not rude, but no hello, no hears your dinner, nothing, it just seemed like an effort to them. Rooms... More

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HGCAA, Manager at Hotel Grand Chancellor Auckland Airport, responded to this review

Dear Danjonelson, Thank you for choosing Hotel Grand Chancellor Auckland Airport and taking time to review the hotel in regards to your recent stay with your conference. I am pleased to hear that you have enjoyed your stay with us. It is always great to receive positive feedback from our guests about the staff, the comfort of the room and... More

Hamilton, New Zealand
Top Contributor
145 reviews 145 reviews
23 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 29, 2014

I took advantage of a deal in order to stay here before an early morning flight and to leave my car securely parked for two weeks. I was a bit annoyed to learn after I made the booking that the airport shuttle was not included in the price. I arrived on a filthy (that's the weather) night and struggled to... More

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HGCAA, Manager at Hotel Grand Chancellor Auckland Airport, responded to this review

Dear Mykie Hamilton L Thank you for choosing to stay here at Hotel Grand Chancellor Auckland Airport and taking time to review the hotel in regards to your recent stay. I am pleased to hear that you have enjoyed your stay with us. It is always great to receive positive feedback about our staff, meal and the service. I will... More

Bendigo, Australia
1 review
2 of 5 stars Reviewed July 28, 2014

We arrived in Auckland and our first night was at the GRAND CHANCELLOR. Dinner was lovely, until we went back to our room and within an hour I started to have vomiting and diarhea, which continued for many hours. I had eaten scallops and have eaten them since without any problems. The Manager of the hotel said I had an... More

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HGCAA, Manager at Hotel Grand Chancellor Auckland Airport, responded to this review

Dear Leigh D, Thank you for staying with us and reviewing the hotel in regards to your stay back in August 2013. We review all guest comments very seriously and use these to improve our service standards as well as to prevent any future reoccurrences. We apologise for any inconvenience that may have been caused. I am sorry to hear... More

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Additional Information about Hotel Grand Chancellor Auckland Airport

Address: Cnr Kirkbride and Ascot Rds, Airport Oaks, Mangere 2154, New Zealand
Location: New Zealand > North Island > Auckland Region > Mangere
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Grand Chancellor Auckland Airport 4*
Number of rooms: 193
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Also Known As:
Grand Chancellor Auckland Airport Hotel
Hotel Grand Chancellor Auckland Airport Mangere

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