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All 23 Mangere hotels

Hotel Grand Chancellor Auckland Airport

4.0 of 5 Hotel   |   Cnr Kirkbride and Ascot Rds, Airport Oaks, Mangere 2154, New Zealand
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Hotel Grand Chancellor Auckland Airport
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32%
Ranked #15 of 23 hotels in Mangere
  • Overview
  • Reviews (187)
  • Photos (32)
  • Amenities
  • Room tips (37)
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187 people have reviewed this hotel

Traveler rating
    14
    37
    59
    40
    37
See reviews for
32
56
24
54
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Upper Hutt, New Zealand
Contributor
17 reviews 17 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I recently stayed at the Grand Chancellor Mangere for 4 days, all areas except the bedrooms were very cold the entire time. Some of our group complained but it made no difference. The dining room was draughty and cold, the room where the Conference was held was so cold we all put our coats on and the corridors were freezing.... More

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Contributor
18 reviews 18 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had a week at the hotel, staff were great , no issues there, the hotel is in fact from 1972, what I mean by that its almost like stepping back in time - there is nothing around it though so no shops, supermarkets etc which made it difficult if you wanted to grab some other food outside of the... More

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HGCAA, Manager at Hotel Grand Chancellor Auckland Airport, responded to this review

Dear Russrusslovemuss, Thanks you for choosing to stay here at Hotel Grand Chancellor Auckland Airport and reviewing the hotel in regards to your stay. We review all guest comments very seriously and use these to improve our standards accordingly. We certainly value your feedback about the breakfast prices. However, according to the most recent market research completed, our prices are... More

tauranga, New Zealand
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

stayed for 1 night on way through auckland.Nice rooms, comfortable beds.had good nights rest.Staff helpful & pleasant.easy to get to and close to ammenities if needed.secure car parking too.would stay here again

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HGCAA, Manager at Hotel Grand Chancellor Auckland Airport, responded to this review

Dear Jan H. Thank you for choosing to stay here at Hotel Grand Chancellor Auckland Airport and reviewing the hotel in regards to your recent stay. We are pleased to hear that you have enjoyed your stay with us. It is always great receive positive feedback from our guests. We look forward to welcoming you back to the hotel in... More

Senior Contributor
21 reviews 21 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Was there for a conference and was awe struck by its lack of character. staff were average to ok, room was fine but a little worn, breakfast buffet was horrendously bad, lunch was ok at the conference and conference dinner was actually pretty good but they were kicking us out of the conference room by 10ish and closing the bar... More

Was this review helpful? Yes 1
Okinawa, Japan
Contributor
17 reviews 17 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 7, 2014

We had just spent 2 weeks camping throughout the North Island and really wanted a nice hotel for our last night in town. We had to book based on what was in the area and had people in the area tell us of a hotel with a restaurant in it. We requested this because it was my husband's birthday and... More

Was this review helpful? Yes 2
HGCAA, Manager at Hotel Grand Chancellor Auckland Airport, responded to this review

Dear Kassie_Layne, Thank you for staying with us and reviewing the hotel in regards to your recent stay. We review all guest comments very seriously and use these to improve our standards accordingly. Please accept our sincere apologies for any inconvenience that may have caused. I am sorry to hear that you had experienced an unpleasant service at reception upon... More

Napier, New Zealand
1 review
4 of 5 stars Reviewed June 7, 2014

We booked online and stayed 29th May and returned from overseas 5th June and found the accommodation great. Rooms were clean, beds comfortable and service, restaurant was excellent. No issues at all. Staff very helpful throughout. Thank you.

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HGCAA, Manager at Hotel Grand Chancellor Auckland Airport, responded to this review

Dear Bruce M, Thank you for choosing to stay here at Hotel Grand Chancellor Auckland Airport and reviewing the hotel in regards to your recent stay. We are pleased to hear that you have enjoyed your stay with us. It is always great receive positive feedback from our guests. We look forward to welcoming you back to the hotel in... More

Aust
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 4, 2014

Nice older style hotel. Rooms were large and the beds very comfortable. It was also in a lovely quiet location. The staff at reception were really nice and friendly and very helpful. Great location as so close to International Airport.

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HGCAA, Manager at Hotel Grand Chancellor Auckland Airport, responded to this review

Dear Ruthiebear22, Thank you for choosing to stay here at Hotel Grand Chancellor Auckland Airport and reviewing the hotel in regards to your recent stay. We are pleased to hear that you have enjoyed your stay with us. It is always great receive positive feedback from our guests. We look forward to welcoming you back to the hotel in the... More

Wellington
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 27, 2014

The location is good and the service on the front desk is pleasant and helpful. Alex the duty manger follows through but this is not a hotel that I would recommend. The bathrooms were dirty, the shower floor was grey with no heater or fan. The ceiling in the bedroom was an old asbestos ceiling. This cost was $205 for... More

Was this review helpful? Yes 1
HGCAA, Manager at Hotel Grand Chancellor Auckland Airport, responded to this review

Dear aam1Wellington, Thank you for staying with us and reviewing the hotel in regards to your recent stay. We review all guest comments very seriously and use these to improve our standards accordingly. We certainly value your feedback. I am pleased to hear that you found the hotel location handy and the service at the front desk pleasant. We strive... More

Adelaide, Australia
Contributor
20 reviews 20 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 27, 2014

Well, what can I say? As others have said it's quite obvious that this hotel isn't so grand anymore... and that's exactly the impression you get as you look around. After our stay at the Ibis Budget Auckland Airport on our flight into New Zealand we were definitely looking for another option on our flight out, and this one (also... More

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HGCAA, Manager at Hotel Grand Chancellor Auckland Airport, responded to this review

Dear Guest, Thank you for staying with us and reviewing the hotel in regards to your recent stay. We review all guest comments very seriously and use these to improve our standards accordingly. We certainly value your feedback. I am pleased to hear that you have enjoyed having the door into the patio area which is one of the unique... More

Sydney
Top Contributor
147 reviews 147 reviews
62 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed May 9, 2014

The old lady ain't so grand anymore.... We booked one night at this hotel due to the late arrival of our flight into Auckland and the closeness to the airport. Also Jetstar had a deal where the room was A$98:00. Therefore, convenience was important and this hotel meets this need. However, you do tend to get what you pay for... More

Was this review helpful? Yes 1
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Additional Information about Hotel Grand Chancellor Auckland Airport

Address: Cnr Kirkbride and Ascot Rds, Airport Oaks, Mangere 2154, New Zealand
Location: New Zealand > North Island > Auckland Region > Mangere
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Grand Chancellor Auckland Airport 4*
Reservation Options:
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Also Known As:
Grand Chancellor Auckland Airport Hotel
Hotel Grand Chancellor Auckland Airport Mangere

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#7 Luxury Hotel in Mangere
Hotel Class
Official Description (provided by the hotel)
Conveniently located within a five minute drive from Auckland International Airport, yet only 20 kilometres from Auckland City. The hotel provides 193 well appointed guest rooms as well as a gym, outdoor pool and sauna.Places Cafe Restaurant is open for breakfast, lunch, and dinner every day with full buffet and a-la-carte services.Car parking is available at a cost of $5.00 per day. The hotel has an airport shuttle service which runs daily between the hotel and both airport terminals. The shuttle fare is $10.00 per adult for a return fare. The Hotel is linked to all flight arrivals and departure schedules. ... more   less 
Number of rooms
193

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