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Airport Gateway Hotel

206 Kirkbride Road | Auckland Airport, Mangere, New Zealand
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1 room 1 guest
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361 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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    (99)
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PAONTA SAHIB
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Convenient location near the airport. Was picked up from the airport on time so did not have to exhaust myself waiting at the airport. Very friendly staff and efficient services. Its a good value for money. Helped me enjoy my first visit to New Zealand.

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Wanganui
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We stay at this place every year as it is handy to airport and has car storage and airport shuttle on the hour. Big road works going on at the moment made getting there quite tricky. Hotel is what it is near aiprport and good service to and from, especially if your'e not looking to break the budget. Room comfortable... More 

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Sofia, Bulgaria
Level Contributor
51 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Disgusting MOTEL. I made a horrible choice picking this place. The only good thing is that I had only 6 hours to spend there. It is run down, dirty and truly unpleasant. Do yourself a favor and find something else to spend your money. Unless you have been living under a rock in the woods, there's no way you could... More 

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airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we have started renovation and soon... More 

Travelers are raving about these Mangere hotels

Hastings, New Zealand
1 review
4 of 5 stars Reviewed 1 week ago

Stayed here as a stopover between flights. The reason we chose this location was because we saw it advertised as a grab a deal on the internet and wanted somewhere to stay overnight that was reasonable in price but offered good accommodation. This location met both requirements. The only complaint we had was that we found the beds to hard... More 

Was this review helpful? Yes
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, Thank you for posting your favorable review on TripAdvisor and for choosing Auckland Gateway Hotel as your preferred accommodations. I am delighted you both enjoyed our hotel location and were able to soak up the atmosphere at your leisure. Having noted your feedback regarding the hard bed, I am very sorry for this inconvenience. Your comments have most... More 

1 review
2 of 5 stars Reviewed 1 week ago

A nice welcome to a dilapidated motel until we entered the restaurant. Floor manager curt and abrupt. Dining room freezing, and was told no heating would be turned on. A mistake on one order, undercooked potatoes and pumpkin on three others. Fish of the day had an extremely weird lemon sauce. Salad was three days too old. Dining room filled... More 

Was this review helpful? Yes
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, At the outset, please accept our sincere apologies for we failed to meet your expectations. It is your feedback that makes us take note of the areas that may have escaped our notice. It helps us take corrective measures wherever necessary for our improvement. Providing our guests with the best possible hospitality and service has always been our... More 

Tauranga, New Zealand
1 review
4 of 5 stars Reviewed 3 weeks ago

The staff at this hotel are absolutely wonderful. They are so friendly and very accommodating. There is a swimming pool and restaurant on site. Massage chair that gives u the best massage I've ever had in my life for $2 for 15 min. Rooms are a decent size and comfortable.

Was this review helpful? Yes
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest It is a pleasure to hear from you here at Airport Gateway Hotel Auckland, we are delighted to have you with us and learn of your experience. I will be sure to pass your comments onto our team who as I was will be equally pleased. Once again thank you for your very kind comments review and we... More 

Tauranga, New Zealand
1 review
3 of 5 stars Reviewed 3 weeks ago

Good location and easy access to airport the next morning. Clean rooms, and functional, although the hotel is a bit tired. That said I was only staying overnight. Good value, as I got a grab-one deal with free parking.

Was this review helpful? Yes
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Valued Guest Thank you for staying with us and sharing your experience. Thank you for recommending our property on Trip Advisor. We look forward to serving you again. Kind regards Manager More 

Christchurch, New Zealand
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel is in need of a makeover - peeling wallpaper, hairdryer didn't blow hot air, bathroom dated etc. The bed was okay but the only form of heating was an oil heater that took ages to warm up. The shuttle service to the airport was good.

Was this review helpful? Yes 1
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Valued Guest We would like to thank you for choosing our hotel and sharing such a nice feedback. We are happy that you had a great experience staying with us. We look forward to seeing you again soon. Regards Gateway Hotel More 

Level Contributor
6 reviews
1 of 5 stars Reviewed 3 weeks ago

It may be close to the airport and offers a shuttle but its not worth it. The whole place is damp and dingy like something out of a horror film. The staff were all completely unfriendly. We got the room and breakfast package only to find breakfast isn't offered toll 7am. We only stayed because we had an early flight!... More 

Was this review helpful? Yes
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Valued Guest We appreciate your feedback about your recent stay. First of all my due apologies for your uncomfortable stay at our property and your points are noted for improvement and compliance. Hope you will give us another opportunity to serve you. We look forward to seeing you again soon. Kind Regards, Manager More 

Mangawhai, New Zealand
Level Contributor
82 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We booked here for one night before our early morning flight, as they had the parking deal. Our room was quite tired and shabby, and the ranch slider door did not lock. It did have a security chain, but that may not hold the door if forced. After advising reception of our dissatisfaction, we were given a 'suite'. It looked... More 

Was this review helpful? Yes
airportgh, Manager at Airport Gateway Hotel, responded to this review

Dear Guest, At the outset, please accept our sincere apologies for we failed to meet your expectations. It is your feedback that makes us take note of the areas that may have escaped our notice. It helps us take corrective measures wherever necessary for our improvement. Our hotel is under the process of renovation and on your next trip please... More 

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