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Airport Gateway Hotel

206 Kirkbride Road | Auckland Airport, Mangere, New Zealand
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Best prices for: 1 room 1 guest
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Airport Gateway Hotel
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Airport Gateway Hotel
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312 reviews from our community

Traveler rating
    42
    56
    79
    51
    84
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Tallinn, Estonia
Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

The hotel looks cheap and dilapidated, smells musty and reeks of cleaning chemicals, shows no pride, and the reception staff lacked interest. Noisy guests and noisy cars in the car park outside the window limited the chances to sleep. The free shuttle bus was good and the housekeeping staff were helpful, but next time we will find somewhere else. By... More 

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A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago

Not worth the money. Decided we didn't want to stay here as we walked through to our room. Carpet was worn, chair seat was worn and stained, the bathroom omg, no aircon, old linen. Stayed out as late as we could to spend minimal time in room. Smh

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Was very unimpressed with this hotel the shuttle service was terrible rang countless times being told they were leaving waited over 40 min got to hotel was not impressed floors we flooded gardens and rubbish were not appealing no free wifi or sky like advertised. Would not recommend there website is very misleading

Was this review helpful? Yes 2
Nelson, New Zealand
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The drapes were stained, blankets on the bed instead of a nice duvet and they had marks on them. The bedspreads are washed out and faded. Carpet stains, easy chairs had stains. The skylight in the bathroom leaked a bit when it was raining. The shower head was so low and when tried to slid it up it would not... More 

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London, United Kingdom
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a really good, basic hotel, with clean rooms, all the facilities you need, and really helpful staff (who let us check in at 10am at no extra cost). It's a great location if you are planning a campervan holiday from Auckland as they provide a free shuttle to the hotel to and from the Airport, and the campervan... More 

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Queenstown, New Zealand
1 review
1 of 5 stars Reviewed 2 weeks ago

Never would we ever stay again, the room we got was fowl, she sheets were clean, the bed was so uncomfortable the pillows were stained, bathroom had rotted door, shower curtain never kept the water in the shower, shower caddy was broken in pieces, skylight was black with mould, vanity was an old wooden thing with rot and chipping paint.... More 

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Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I always book a night here whenever I'm due to fly out of the country. The rooms have always been clean and the staff are always friendly. The free transport to/from airport and parking for up to 2 weeks is just brilliant as well. I haven't used the pool, so won't comment against it. Nor have i eaten in their... More 

Was this review helpful? Yes 1
airportgh, Manager at Airport Gateway Hotel, responded to this review

Thank you for such amazing feedback & for taking the time to share your Gateway Hotel experience, we are truly delighted that you enjoyed your stay with us. We appreciate your positive feedback and hope to welcome you back to the ‘Airport Gateway Hotel’ sometime again in the future. Once again, many thanks for writing such a complimentary review. Kind... More 

Braidwood, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very run down, bed old and lumpy. My neighbours could be heard through the walls, easily. Every time a toilet flushed on either side, or a shower turned on it could be heard. Restaurant was very disappointing both for dinner and breakfast. Would avoid at all costs.

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Waimanalo, Hawaii
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We liked the free late night shuttle service and the helpfulness of the day staff, but that's about it. The room was dismal, with peeling plaster and a towel rack which fell off when we hung a towel. A lot of maintenance work is needed! The breakfast area was not particularly cheery. We had asked for a wake up call,... More 

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Cardston, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Budget hotel which is clean, comfortable, free pick up, free breakfast. The rooms are large, out checkin was done well, the staff were very helpful and courteous. Helped me contact car rental company and arrange for a pickup.

Was this review helpful? Yes
airportgh, Manager at Airport Gateway Hotel, responded to this review

It is wonderful to hear that you enjoyed the hotel facilities, our location & the service you received throughout your stay. It is always a pleasure to hear that our guests have had a wonderful time with the assistance of our Ambassadors. Thank you once again for your feedback & we look forward to welcoming you back to Airport Gateway... More 

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