My mom arrived in Auckland three days ahead of us and had a three-person room that came complete with a kitchen. The staff were very helpful in suggesting ideas of things for my mom to do as she did not have a car. She took a tour of Auckland and the bus picked her up at the hotel. My husband... More

For an overnight stay before catching a flight, it was okay value for money. The staff were friendly and while the rooms were typically boring but spacious enough, the linens were grey and the pillows dirty and old! We put a towel on to sleep on the pillow! Traffic noise was a bit of a problem. The restaurant food was... More

We paid for our car to be parked while on a short trip to Melbourne. Returned to find that the car was not where it should be. It had been stolen sometime during our 10 day absence. The staff and management had absolutely no idea. While I accept that they have no responsibility for damages/theft etc one would expect that... More

The staff were great, the foyer gave the impression of neatness. But wow. Getting to the room was a pain, pouring rain and no cover, then trying to get the key to work, another wait in the rain. Rooms were small, clean, but mould growing in the bathroom was a bite freaky... Shower was hot, shame it pointed to the... More

staff are nice and helpful. The breakfast room is too small, especially when there are many people at the same time. The soap dispenser in the shower was empty, I took it out but they never replaced it. The leaflet advertises SKY TV in all rooms, but there were just 4 national channels. There should also be more information about... More

We have been in New Zealand for 6 weeks watching the World Cup and have been so impressed with the customer service until we stayed here. I have left lots of comments on trip Advisor about places we have stayed in and this is the first negative. When we arrived the lady on reception welcomed us warmly and was very... More

We chose this place because it was close to the airport and was one of the few places we could find during Rugby World Cup. With it being so inexpensive, we were expecting the worst or something pretty bad. Instead, our stay was pleasant and we would certainly consider staying again. The shuttle picked us up from the airport with... More

I choose this place as it advertised a free shuttle service, was close to the airport, and wasn't overly expensive ($100 mark). I wasn't really expecting too much, just to be picked up when I arrived, a warm comfortable bed, clean place, and dropped back off for my early morning flight. I arrived at Akl airport at 7:30pm, and was... More

We booked our stay here through an expedia deal that included breakfast for about $45/night. If we had paid more I imagine we would have been disappointed. Unfortunately the room was not ready at check-in time. The people in front of us in line were also turned away from check-in. We had to return in an hour and a bit... More