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Novotel Auckland Airport

Certificate of Excellence
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Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
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Novotel Auckland Airport
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Novotel Auckland Airport
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2,920 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Singapore, Singapore
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Easy when you arrive late or depart early, for pick up to avoid traffic unless you need to be in city Center. Rooms are ok and silent! Brekkie ok. Staff friendly. If you need a cappuccino, most probably they'll forget to serve it. Note: If you are used to travel in SEA in 4-5 star hotels, do not expect the... More 

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Matakana, New Zealand
Level Contributor
97 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed as we were flying out the next day. The room was perfect, clean, behind the bathroom door, skirtings! everything. I love that. The shower was huge and hot. The bed was divine, large and comfy, with a great alarm clock right there and I had an awesome sleep. Room had air con so we had a nice ambient... More 

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Brisbane, Australia
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Staff were very friendly and accommodating. We arrived around 4am and the staff greeted and treated us well. We enjoyed the breakfast buffet - the fresh orange juice machine is a must! ;) There was a wide variety to chose from. Rooms are very clean, the hotel is earth friendly

Was this review helpful? Yes
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hello Georgia, Fantastic to hear you enjoyed your visit with us. Orange juice machine is amazing isn't it, I do hope you tried everything - including waffles and pancakes made by our chefs on duty! Hope you and your family had a great holiday together. See you next time! Sunny Goo Rooms Division Manager More 

Havelock North, New Zealand
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Walked out of the airport and straight over to the hotel. Couldn't get any more closer or convenient than that, especially when arriving off a late night flight. Check in was smooth with quick service with a smile. Rooms compact for the four of us but as we arrived late and were leaving in the morning all we really needed... More 

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NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hello Catriona, Thank you for your lovely feedback, I'm glad you had comfortable night's rest with us before heading back home! If you need more space, we have family room offer available with a discount. This is two interconnecting rooms which will give greater space for family to move around in. Perhaps when you have longer transit time on your... More 

Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed 4 days ago NEW

Well our stay at the hotel is one of the memorable one with good experience with the staff who a friendly and very helpful..We enjoyed every moment of it and it's very convinient especially if you a trying to travel to out of the country or around New Zealand because it's very close to the airport.Also if you have kids... More 

Was this review helpful? Yes
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Good Morning, There is butterfly creek near by where you can take the kids to during your stopover at the airport. Or an indoor karting for older children, and a winery for much older children for a relaxing lunch. Thank you for your compliment on the staff and it is fantastic too see such a positive feedback on the stay.... More 

West Sweden, Sweden
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel and so very close to the airport, just over the street. The service was very good and the breakfast was the best i had. If you need a hotel by the airport, you have fund it!! Taxis and busses just outside if you wanna go to the city center.

Was this review helpful? Yes
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review, Our scrumptious breakfast buffet has everything! fresh squeezed oranges, hot foods, variety of cereals, pastries..... and even the chef is on duty to cook you an egg to your preference. And we can not forget waffles and pancakes! hope you had enough to time to try it all. Thank you for your stay with us,... More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

After flying from Sydney to Auckland, I asked someone at the airport how to find the Novotel. They smiled and pointed at the door behind them. The hotel is right across the road from the International terminal exit door, say 50 metres. It was so good not having to deal with taxis. Check in was prompt, both rooms we had... More 

Was this review helpful? Yes
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you very much for your fantastic review on the stay and the restaurant. I have shared this feedback with the team to be kept on the board for a job well done. Great achievement for the team looking at the restaurants you have visited around the world! Hope this means we will get to see you again on your... More 

Level Contributor
48 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent location, wonderful views of the airport, a tastefully decorated lobby and overall ethos which represents NZ elegantly. Prices are very high, and property has a near monolpoly at AKL airport. Still, the room is modern and comfortable and 5 minute walk from the airport terminal. Breakfast was excellent too, with high quality ingredients, including real honeycomb and juice machines.

Was this review helpful? Yes 1
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review on your recent stay, We have just wrapped up super sale online, discounts upto 40% was offered with strict limit on the number. We often have special deals on our website! Please visit for your future travel to save on cost. Hope you business visit went well in Auckland, have a wonderful afternoon. Sunny Goo... More 

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