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Novotel Auckland Airport

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Ray Emery Drive | Auckland International Airport, Mangere 2022, New Zealand
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1 room 1 guest
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Novotel Auckland Airport
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3,011 Reviews from our TripAdvisor Community

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Traveler rating
    1,769
    1,025
    156
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    22
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693
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (359)
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Havelock North
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Ideal for the out of town traveller to stay for the night. Very quiet and close to the international departure terminal.it ensures a relaxed start to that overepseas trip.we find that the relaxed night at this hotel is a pleasant way to start a holiday.

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Waikanae, New Zealand
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed over night between flights and again was impressed by the quality of accommodation, food and service! One of the best Accor hotels I'm using on our network. The finish in the room is perfect, doesn't show any wear and is superbly functional.

Review collected in partnership with Accorhotels.com

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Sydney, Australia
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I couldn't believe how close this was to the airport, the doors to the hotel are closer than some Taxi ranks at other airports. The Staff were very friendly, the food and drinks were well priced, rooms very clean and extremely comfortable. Zero Airport noise, which was surprising given the proximity. Couldn't fault it.

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London, United Kingdom
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I stayed at Auckland Novotel for one night when I flew to New Zealand in December last year. The hotel as the name suggests is bang at the airport. By the looks it is definitely a new building and hence has got very good facilities. I generally don't expcet much from the airport kitchen but the pizza I had there... More 

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Eugene, Oregon
Level Contributor
79 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The reason I booked this hotel is because it is close to the airport, very close, and knew I wouldn't have to hassle with shuttles or taxis. The room was nice. Loved the modular decor. Excellent a/c and very comfortable and clean bed. Rain shower head is too high up, some of the spray misses you. Front desk staff were... More 

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NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review, Close the stay date the higher the rate for the accommodation. We strongly recommend our guests to book in advance as the price will increase gradually and never backwards. Depending on the time of the flight, your arrival time the day before and who you are travelling with, this hotel may be a better value... More 

Gladstone, Australia
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

They are professionals when it comes to service. They met us at the hire car we had, to relieve us of our luggage and followed us and unloaded it in the room. Being next to the airport for a early morning flight is a great advantage too. Although we chose to eat at the airport it was only a five... More 

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NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for your review, We can not guarantee the car to the room portering service at all times but I'm glad our staff were courteous and made sure to look after you. Hotel is perfectly situated for early morning flights, and airport trolley accessible to ensure having few extra bag isn't a challenge. Hope you both had a great... More 

Cirencester
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location only a short 3 minute walk from the terminal which s great when you have just had a long flight. Good check in no dramas very professional and quick. Typical airport hotel rooms. Housekeeping good and comfy beds. Don't miss out on breakfast a good selection and nice food. If you need a decent hotel that is ok... More 

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NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hello Mike, Eggs cooked at your liking, fresh squeeze orange juice... can have a cheat day and have pancakes and waffles. I do love our breakfast buffet! I'm glad you enjoyed it too. Hope you business went well in Auckland, and see you again soon. Thanks for sharing this great review with us. Sunny Goo Rooms Division Manager More 

Carlisle, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here after reaching New Zealand, to catch up on some sleep on arrival, the hotel, is on the other side of the street from terminal door, sorry to say everyone, but this is a fabulous hotel, quick efficient check, just right after 24 hours on a plane, it's luxurious the staff are friendly and helpful, the breakfast is... More 

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NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Hello David and Dawn, I must admit we had a good laugh at your comment on " your hard pleased and fussy if you don't like it", shhh I can not agree with you more but not supposed to say that! Especially travelling from Europe, after 24+ hours of travelling - why would you want to wait for another transport... More 

Sydney
Level Contributor
65 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose the Novotel for its location - it is about 20 metres from the door of the international terminal. We had a 6am international departure and were willing to pay extra for the convenience of sleeping at the door of the terminal - other airport hotels are a short drive away. The hotel itself is great for an airport... More 

Was this review helpful? Yes
NovotelAKLAirport, Manager at Novotel Auckland Airport, responded to this review

Thank you for sharing a tip on the immigration - did not realise that was the case! Hope you came back to have breakfast with us instead of fast food options in the terminal. Hope you had a great visit and see you again on your next stopover. Thank you for staying with us! Sunny Goo Rooms Division Manager More 

Hotel Review Summarization

What travelers say

  • International terminal(80)
  • Early flight(4)
  • Free internet(4)
  • Room service(4)
  • Very good(4)
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