These people should not be allowed to continue operating. Blocked shower......stunk, tampons floating in toilet on arrival, extensive mould on the ceilings in bathroom, electrics blankets didnt work, no plugs on one of them, curtains broken, tv was channel 1 only, arguing outside the door by staff, filthy cups with very little tea, coffee, milk. Single blanket on double bed.... more

We returned from our holiday in Australia to find that the so called "safe and secure and monitered" car park is nothing of the sort. Our car had been stolen. The staff refused to let us call the police and wouldnt give me the number for them untill I demanded that they do at the top of my voice. The... more

Really wished I had checked Trip Advisor before booking! My partner and I were due to fly out of Auckland the following day and wanted a cheap stay, followed by a day out in the city prior to checking in at the airport. We paid our money ($80) upfront, big mistake! The hotel has a very uneasy feel about it,... more

THIS PLACE NEEDS TO CLOSE DOWN I cannot belive this motel and in particular the staff! I have stayed in many hotels and i have had poor service as well as great service and i have never posted a review. However, this motel has enraged me so much, that i have to let other people know, but more importantly it... more

We arrived at the hotel to find no one around - we rang the reception bell but no one came, after a few minutes we tuned into the noise we could here and it was infact a women screaming for help! We fled outside and called 111, we waited by the road ready to leave while I spoke to the... more

Six of us stayed here on our way out of Auckland for one night. Never again. Don't go there. We paid cash and when I checked the visa bill later they had charged us again. We have since got this back through the ASB. This was after contacting the motel many times and getting nowhere. On top of this the... more

This is the worst hotel we have ever stayed at. 1. We had to wait 20-25 minutes for the shuttle - says only 3 mins from airport but more like 7-10. 2. The room was freezing when we arrived - had the windows wide open at 10.30 at night in the middle of winter - no heating on. 3. There... more

Dreadful hotel, situated about 10 minutes drive to Auckland International Airport. Manager/owner rude and arrogant. Hotel foyer /room shabby, although the hotel advertising on Wotif.com site says "recent refurbishment" ! Not soundproofed. Don`t stay there even for 1 night, Its a bad experience! more

La chambre sentait le renfermee et etait mal insonorisee. Le receptionniste n'etait pas tres agreable et de plus c'est un... more