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Comfort Inn Richmond Henty

101 Bentinck St | P.O. Box 12, Portland, Victoria 3305, Australia
Hotel amenities
1 room 1 adult
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Comfort Inn Richmond Henty
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49 Reviews from our TripAdvisor Community

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Florence, Italy
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We have just stayed here and can recommend this motel to anyone travelling to Portland. People on the front desk were friendly and informative, even giving a discount unprompted. The room was great with a fantastic view across to the port. Meals in the restaurant were very good. Have stayed in a lot of hotels on this trip and this... More 

Helpful?
Thank Kim H
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hi Kim, thanks for leaving us with such great feedback. We strive to ensure all of our guests achieve the best possible room price available on the day so it is really pleasing to hear that our best rate was offered to you right from the start. We are extremely fortunate to have one of the very best views on... More 

Victoria, Australia
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 25, 2015 via mobile

I ate here once for a dinner service a few weeks ago, it was slow then but the place was full so you figure you don't mind waiting if the food is going to be good. Surely if it's full the food is good right!!? Our dinner was delish. Steaks were cooked perfect. Pork belly mains were tasty & pork... More 

Helpful?
Thank crtny
Melbourne, Australia
Level Contributor
69 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 10, 2015

this motel not only knows about customer service but every staff member from reception to restaurant to room cleaning staff are friendly and strive to please at all times. The food at the resuarant is excellant . i recomend this as a place to stay when you visit portland

Helpful?
Thank Russell T
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hello Russell T & thank you for sharing your experience following your recent stay at our hotel. It is great to hear that you enjoyed every aspect of our property - we take a great amount of pride in what we do which makes for a great guest experience. I'll be sure to pass on your feedback which makes us... More 

Gloucestershire, UK
Level Contributor
295 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 201 helpful votes
4 of 5 stars Reviewed October 25, 2015

Found this place by chance as we drive through Portland looking for somewhere to stop. We were welcomed at reception, & booked into a top floor room with a spa bath. The room was large, clean & the bed was comfy. The room was well equipped, including fresh milk in the fridge - nice touch. The spa bath was great,... More 

Helpful?
Thank Ducatibabe
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Thank you for sharing your experience. We're glad to hear that you enjoyed your stay on your recent visit to Portland. Our king spa rooms are without doubt one of the best rooms on offer with amazing views across the Portland harbour. With the first signs of summer just starting to appear we look forward to our outdoor pool being... More 

Port Douglas
Level Contributor
121 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed May 28, 2015

This Hotel/Motel has a premium location on the Portland Waterfront. It also is the best 3.5 Motel I have stayed in. Really, it rates as a 4 Star. You will be well looked after by the staff, who understand the needs of Overseas Travellers coming through on the Great Ocean Road. Ask for the Harbour View Room.

Helpful?
Thank Jason M
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hi Jason Can't thank you enough for posting feedback following your recent stay with us. The hotel prides itself on delivering outstanding motel accommodation and its good to know that your stay was everything that you expected it to be and more! We are very fortunate to have such an amazing central location with easy access to the foreshore precinct... More 

Kyneton, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 11, 2015

On the long drive to Portland the weather was very wet and wild. Just the time you need a cosy central room to recover. I was please I'd booked a room with a view. I could watch the busy port in the rain and see the power of the Southern Ocean roll overhead. Wow! My only slight niggle was our... More 

Helpful?
Thank JaneB82
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hi JaneB82, we're glad to hear you enjoyed your recent stay. We really do have such a beautiful and interesting outlook with the Portland harbour constantly changing - today the weather is clear, the sea is flat and we've had dolphins in the harbour! We are currently working on new menus in our restaurant and look forward to having something... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed April 3, 2015 via mobile

We came back to Portland specifically to visit the cafe for a meal as last visit 3 years ago was pleasant. This visit was less than impressive. Service was non existent, food average and overpriced and when staff want to talk about you they should know not to nod in your direction and both look. Very disappointed.

Helpful?
1 Thank Jodi C
Melbourne, Australia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed January 24, 2015 via mobile

stayed here on the basis of the reviews. The bed has zero firmness and we got almost zero sleep. Very annoying. Yes the motel is neat and clean. But it is dated probably from the 70s or 80s. I could live with all that. But on the basis of a shocking bed, i would never stay here again. We got... More 

Helpful?
1 Thank 821george
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hello 821george I can advise that we have thoroughly inspected all of our beds following your comments. Like yourself, we appreciate the importance of a good night's sleep and apologise that this was not what you experienced. Had we been aware of the issue at any time through your stay a room change would most definitely have been offered. The... More 

Level Contributor
94 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 19, 2014

This is the second time i have stayed in the Richmond Henty for a business trip, easy access and secure off street parking. great room with a view out over the water, great steak in the restaurant with complimentary newspapers to read whilst having breakfast, free limited wifi.

Helpful?
Thank Paul B
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hi Paul B, thanks for much for booking with us again. We are a very popular hotel and strive to ensure our corporate and leisure guests are looked after and provided for equally. Whether its simple access, parking, location or a range of convenient hotel services - WIFI, room service or the morning papers. Glad to hear you're enjoying what... More 

Melbourne, Australia
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed December 16, 2014 via mobile

Just about another 12 mths is over and another 12 mths staying at the Henty. Nothing has changed about this hotel. Still as good as it was some 5 years ago when I first started to stay here. For all who visits Portland I strongly recommend this hotel. Cheers.

Helpful?
1 Thank robbo011
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hi there robbo011, thank you for your loyal custom, and we look forward to another 12 months too! We like to make subtle changes, as needed, to ensure all of our guests experience the best we have to offer throughout the property. Good to hear we have been able to maintain the reasons that brought you here in the first... More 

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