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Comfort Inn Richmond Henty

3.5 of 5
101 Bentinck St | P.O. Box 12, Portland, Victoria 3305, Australia
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Comfort Inn Richmond Henty
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Comfort Inn Richmond Henty
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41 reviews from our community

Traveler rating
    12
    17
    7
    1
    4
See reviews for
3
16
2
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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1 review
1 of 5 stars Reviewed 2 weeks ago

We came back to Portland specifically to visit the cafe for a meal as last visit 3 years ago was pleasant. This visit was less than impressive. Service was non existent, food average and overpriced and when staff want to talk about you they should know not to nod in your direction and both look. Very disappointed.

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Melbourne, Australia
Contributor
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed January 24, 2015 via mobile

stayed here on the basis of the reviews. The bed has zero firmness and we got almost zero sleep. Very annoying. Yes the motel is neat and clean. But it is dated probably from the 70s or 80s. I could live with all that. But on the basis of a shocking bed, i would never stay here again. We got... More 

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cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hello 821george I can advise that we have thoroughly inspected all of our beds following your comments. Like yourself, we appreciate the importance of a good night's sleep and apologise that this was not what you experienced. Had we been aware of the issue at any time through your stay a room change would most definitely have been offered. The... More 

Senior Contributor
30 reviews 30 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 19, 2014

This is the second time i have stayed in the Richmond Henty for a business trip, easy access and secure off street parking. great room with a view out over the water, great steak in the restaurant with complimentary newspapers to read whilst having breakfast, free limited wifi.

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cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hi Paul B, thanks for much for booking with us again. We are a very popular hotel and strive to ensure our corporate and leisure guests are looked after and provided for equally. Whether its simple access, parking, location or a range of convenient hotel services - WIFI, room service or the morning papers. Glad to hear you're enjoying what... More 

Melbourne, Australia
Contributor
13 reviews 13 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 16, 2014 via mobile

Just about another 12 mths is over and another 12 mths staying at the Henty. Nothing has changed about this hotel. Still as good as it was some 5 years ago when I first started to stay here. For all who visits Portland I strongly recommend this hotel. Cheers.

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cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hi there robbo011, thank you for your loyal custom, and we look forward to another 12 months too! We like to make subtle changes, as needed, to ensure all of our guests experience the best we have to offer throughout the property. Good to hear we have been able to maintain the reasons that brought you here in the first... More 

Geelong, Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 13, 2014

we had stayed at this hotel many years ago and were on the last leg home after travelling for 15 days. We hadn't booked ahead but on arrival at the reception, we were very warmly greeted and given what I considered the best room at this property. It was on the first floor and had a wonderful view across the... More 

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cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hello lassie30, we love reading reviews such as yours. We pride ourselves on the presentation of our rooms and your acknowledgement is a reflection of our commitment! We are very fortunate to have such a beautiful location - overlooking the port - which provides so much activity and interest. I'll be sure to pass on your comments to our cheffing,... More 

Adelaide, Australia
Top Contributor
150 reviews 150 reviews
43 hotel reviews
275 helpful votes 275 helpful votes
4 of 5 stars Reviewed December 9, 2014 via mobile

stay a couple of months ago and we both really enjoyed or stay. We have booked in again for another weekend coming up. We stayed in the front rooms with sea views and small front sitting area. Not the cheapest place to stay but centrally located and walking distance everywhere which eliminated taxi fares when having a drink or two

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cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hello Magpieman4361 - thanks for sharing your experience and good to hear you are returning to our hotel. The rooms on street front offer amazing views (perfect for reading a book with a coffee or just watching the comings and goings of our busy working port). You'll be pleased to know we are not increasing the prices of our rooms... More 

Cairns
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 23, 2014

Highly recommended. All in one accommadation, meals and bar etc. Room was good, service excellent and great value for the traveller. Centrally located and within walking distance to everything including other local eateries.

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cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hi hpas, thanks very much for your very positive comments. We agree, the hotel is conveniently situated and has the most amazing harbour views. Simply park the car and walk comfortably to most areas of the CBD. The hotel offers a great range of services to guests. Glad to hear you had an enjoyable stay. More 

Saint-Lazare-de-Bellechasse, Canada
Top Contributor
83 reviews 83 reviews
44 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 20, 2014

The hotel is close to the wharf and the main port is across the bay offering good view for the guests The rooms are clean, the door locks are still with a normal old fashioned key - so remember to lock to door behind you. The internet work BUT just works - not very fast.

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cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hello Finn1955, thank you for taking the time to provide feedback for our hotel. We have recently implemented complimentary WIFI throughout the hotel and we will continue to review the service recognising the need to balance value while delivering a service that meets the needs of our guests. Guests with a larger or faster WIFI requirement will have this option... More 

Great Western
Top Contributor
114 reviews 114 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 14, 2014

Situated on the waterfront, many rooms have views. Reception staff were both very friendly and knowledgeable. Room is clean and well equipped. Comfortable double couch, eating table & flat screen TV. Power points are a bit scarce and it has no jug to boil up a brew. I heard a bit of street noise early; I was in on a... More 

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cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hello pearler47, glad to hear you enjoyed your stay in Portland at the Comfort Inn Richmond Henty. It is unfortunate you weren't able to locate the kettle in the room. In an effort to streamline our rooms, we have a small appliance cupboard located over the bench above the fridge (to the side). We would have loved to help you... More 

Warrnambool, Australia
Contributor
16 reviews 16 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 14, 2014

Relaxing, private atmosphere with a beautiful view of the bay and wharf watching the ships coming and going and unloading. Excellent dinning experience. With many tourist spots well worth investigating such as the wharf & bay, tram, petrified forest and the many beaches around Portland area

Was this review helpful? Yes 1
cirichmondhenty, General Manager at Comfort Inn Richmond Henty, responded to this review

Hi Lorraine, it is really pleasing reading your comments, thanks for taking the time to post. We are very lucky to have such an amazing location. So glad you enjoyed your time in and around Portland and your stay at our hotel. Come back and visit when the whales are in. More 

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