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Quality Hotel Bentinck

41 Bentinck Street | Corner Bentinck & Gawler Street, Portland, Victoria 3305, Australia
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25 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Italian first
  • Any
English first
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    (25)
  • Mar-May only
    (6)
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    (6)
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    (9)
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Greater Melbourne, Australia
2 reviews
2 of 5 stars Reviewed June 15, 2015

Had a meal at Macs Hotel last night, food was good pub food and the 2 waitresses were friendly and efficient, they were let down by the two dark haired women behind the bar. They carried on a conversation when I went to place a food order until another diner interrupted them to ask for water, one served him the... More 

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Robert H, Owner at Quality Hotel Bentinck, responded to this review

Dear Ellie, Thank you for your review on MAC's Hotel Portland. We apologise for not meeting the standard of service one could expect from a busy Bistro and wish to advise you that we are continuing to work with our team to improve our service delivery and to prevent such an incident happening again. I have replied to your review... More 

Sydney, Australia
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 10, 2015

Spent 2 nights in a partial ocean view room,very spacious with a king bed and a comfy chesterfield.A Continental breakfast was included in our rate,and was ample to start the day.Don't miss dining here,the choices are extensive,reasonably priced,and oh so tasty[plus huge serves]

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Robert H, General Manager at Quality Hotel Bentinck, responded to this review

Thank you for taking the time to write a review. It was a pleasure to have you as a guest at the Quality Hotel Portland and hope that we have the opportunity to welcome you back in the not too distant future. More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

Great location and close to town centre. We stayed 2 nights in units at the rear of the property. They were clean and well presented. A quiet spot ideal for a snooze day or night. Staff friendly, efficient and helpful. We dined in the Hotel in the evning as well.

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Robert H, General Manager at Quality Hotel Bentinck, responded to this review

It is always great to get feedback on our accommodation. It sounds like you have stayed in our 2 star Mac's Motel Rooms in a separate annex from the Quality Hotel Bentinck. I have passed on your kind words to all of our team. More 

Peterborough, Australia
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 17, 2015

Great location near the bay with good views as well. easy walking distance to facilities and shops. Motel units are located to the rear of the hotel and in a quiet area for privacy and sleeping. Would recommend to any travellers in the area looking for affordable accommodation

Was this review helpful? Yes 1
Robert H, Owner at Quality Hotel Bentinck, responded to this review

Thank you for taking the time to write this review. We are delighted that you enjoyed your stay at the Quality Hotel Bentinck and hope that we can welcome you back some time in the not too distant future. More 

Portland, OR
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed March 5, 2015

We wished we could stay in Portland another day, so we could enjoy one more night in this hotel! We stayed in the hotel building (not the motel rooms located in the back). Our room was large, extremely comfortable and beautifully appointed. We had both dinner and breakfast in the hotel, and both were excellent. We've been in hotels where... More 

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Robert H, General Manager at Quality Hotel Bentinck, responded to this review

Thank you for taking the time to write a review of the Quality Hotel Bentinck. We are delighted that you enjoyed your stay with us and we have passed on your kind words to all of our team. We hope to have the opportunity to welcome you back to the Quality Inn Bentinck one day. Rob Hunt More 

Churt
Level Contributor
109 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed February 13, 2015

This is a strange hotel to review there are some bits that are really, really good and some bits that are not! The outside of the hotel is not the most attractive, but all the same has historic value. The receptionist is friendly and full of advice and guidance about what to do and see. The bedroom was delightful -... More 

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Robert H, Manager at Quality Hotel Bentinck, responded to this review

Thank you for taking the time to write a review on the Quality Hotel Bentinck. We are sorry that you didn't enjoy our Continental Buffet Breakfast. I have passed your comment onto our Breakfast staff and we will conduct a review on our breakfast spread. More 

Melbourne, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed February 4, 2015

Staying overnight on a Wednesday evening under a corporate booking. First of all the positives: friendly receptionist, room service easy and friendly staff again, food nice and fresh, room is clean and well presented. Negative side: An Irish fiddle band is playing music for majority of the evening. As a corporate guest who regulary stays in many choice chain hotels,... More 

Was this review helpful? Yes 1
Robert H, Owner at Quality Hotel Bentinck, responded to this review

Thank you for taking the time to write a review on the Quality Hotel Bentinck. We are saddened to hear that our weekly musician’s jam, who has been a fixture in our dining room for the past 11 years, was heard in your room. As a result of your review we have put in place a procedure to ensure that... More 

Colac, Australia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 2, 2015

My husband & I have traveled to Portland each year for the past 6 years, to spend a few days with friends. It has become a tradition that we dine at Mac's Hotel for New Years Eve and this New Year's Eve just past, the tradition continued. The food and service here is ALWAYS fabulous and Mac's has never once... More 

Was this review helpful? Yes 1
Robert H, Front Office Manager at Quality Hotel Bentinck, responded to this review

Thank-you for your feedback. We're delighted you have had such a great experience for so many years. We look forward to welcoming you back on your next visit. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 15, 2014

Great staff, happy to deal with. Sensational food at the restaurant/bar downstairs. Nice big open rooms. Had a nice complimentary breakfast at a nearby restaurant, down the main beachfront road. Me and my girl enjoyed the stay!!

Was this review helpful? Yes 1
Robert H, Front Office Manager at Quality Hotel Bentinck, responded to this review

Thank-you for your feedback. We're delighted you enjoyed your stay. We look forward to welcoming you back on your next visit. More 

Melbourne, Australia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed February 23, 2014

Hubby and I went down to Portland as he had to do some work there for the day so I looked up this hotel as it was close to the main shopping strip so I could spend the day walking around. The address of this hotel is 41 Bentinck Street so plugged that into the GPS which took us past... More 

Was this review helpful? Yes 3
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