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Quest Portland

Certificate of Excellence
66 Julia Street, Portland, Victoria 3305, Australia
Hotel amenities
1 room 1 adult
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Quest Portland
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90 Reviews from our TripAdvisor Community

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Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Booked into Quest portland thinking we couldn't go wrong after staying at other Quest hotels in the past. To keep this review short i'll summarise the pros and cons... Cons: Arrived to find we had been put in the wrong room and were given an alternative (not so great) one instead. Bathroom a bit dirty and reeked of mould, had... More 

Helpful?
1 Thank annek761
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Just finished our third week long stay at Quest Portland in the same family room and it was excellent as it has always been. The first time we stayed the rooms looked brand new and it was great to see them looking as fresh as ever after five years, obviously well maintained. The main bedroom we use for the kids,... More 

Helpful?
Thank Fish0001
Anglesea, Australia
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed October 30, 2015 via mobile

Staying here for 3 nights on business we always stay here when in town. The deluxe apartments on the 2nd floor are very comfortable and spacious. You could even entertain a couple of friends in this room. Kitchen is well set up if you want to self cater and a good size fridge. Bed comfortable and linen nice and fresh.... More 

Helpful?
Thank Gayle H
Wollongong
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed October 6, 2015

This was our 2nd stay at these apartments and the service level much improved. Units are well set up and had everything we needed. wifi a bit spacy but nevertheless if you persisted could obtain. Beds comfy and a spacious unit with everything you need. Staff very helpful and accommodating. Extra plates and cutlery would be nice if I wanted... More 

Helpful?
Thank Wendy J
Melbourne, Australia
Level Contributor
159 reviews
139 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed September 25, 2015

This hotel has been my favourite Quest hotel I have stayed in so far (some are disappointing) but the Portland Quest hotel was great - a place definately to return and stay again. Great front desk staff, (I was upgraded to 2 bedroom suite) with was beautiful. I couldn't use the second room or second ensuite shower (due to the... More 

Helpful?
Thank touring1111
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 15, 2015 via mobile

highly recommend Quest Portland not only excellent housekeeping staff who go out of their way to assist your every need. Clean n comfy 213 such a wonderful view especially on these beautiful mornings. Hats off to All Staff. Top Job Housekeeping we will definitely be back an recommend our family n friends stay with you. AAA 5 star. Oops the... More 

Helpful?
Thank Bev-Graeme
Portland, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 10, 2015 via mobile

Good accommodation that ticks all the boxes. Clean, good layout and we really appreciated all the mod cons, ie microwave, TV, reverse cycle a/c, panel heater. We stayed in the two bedroom unit which had plenty of space. Have no problems recommending the Quest to both business travellers and families.

Helpful?
Thank LoniuBoy
Terry W, Owner at Quest Portland, responded to this review

Dear guest, Thank you so much for taking your time to review our property. It means a lot to us when you provide us with your feedback and we are so glad you enjoyed your stay with us. We hope to see you back in the future and thank you for saying that you would be happy to recommend us... More 

Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 1, 2015 via mobile

Great for corporate clients, friendly staff and if you stay regularly are usually rewarded with the better rooms. Breakfast is simple continental, still enough choices to satisfy. Great they have connections with local gym and pool too. Only let down is the noise from other apartments, can hear people opening/closing doors and if they're using washing machines/dishwashers etc. Still by... More 

Helpful?
Thank K-Train84
Terry W, Owner at Quest Portland, responded to this review

Thank you for your comments. We pride ourselves in our service to our corporate guests and we are very glad you enjoyed your business trip staying with us. I am terribly sorry to hear that other guests disturbed you during your stay, if you would like please contact me directly with your full name via email and I will ensure... More 

Melbourne, Australia
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed August 26, 2015

This would have to be the worst layout of any hotel or apartment that we've ever stayed in. We suggest the owner or manager try and use the bathroom - it simply does not work, you cannot shut the door unless you squeeze between the side of the toilet and the shower cubicle. The sofa not only faces the tv... More 

Helpful?
1 Thank Cathy D
Terry W, Owner at Quest Portland, responded to this review

Dear Guest, Firstly, thank you so much for your time and effort in providing us with your feedback. I would like to apologise for the unpleasant experience you had during your stay with us at Quest Portland. If you send me a direct email, I am able to put on your profile to not allocate you the same room as... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed August 5, 2015 via mobile

We were staying for 2 days along with other ship crews .. Had a great time Swimming pool .. Near to shopping mall n beaches .. Recommended .. Clean n comfy rooms.. Spacious ... Well equipped .. Kitchen n utensils ..

Helpful?
Thank Jeevan O
Terry W, Owner at Quest Portland, responded to this review

Thank you for leaving us your feedback. We are so glad you enjoyed your stay with us here at Quest Portland. Hopefully next time you will be back with your family to enjoy a holiday and don't have to work! We hope to see you back in the near future. More 

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