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Portland Bay Holiday Park

184 Bentinck St, Portland, Victoria 3305, Australia
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Portland Bay Holiday Park
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53 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (53)
  • Mar-May only
    (16)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (19)
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Ballarat, Australia
1 review
5 of 5 stars Reviewed May 22, 2015

We stayed at the Portland Bay Holiday Park over Easter, and we were delighted at high quality customer service. Everything was done exceptionally well, including a Movie night for the kids, a sausage sizzle, and a generous easter hunt. We will certainly return.

Was this review helpful? Yes
Natalia W, Guest Relations Manager at Portland Bay Holiday Park, responded to this review

We are constantly striving to improve our park and services so it is an absolute pleasure to read your comment about the high quality customer service received at the park. I'm glad you had such a nice time and that the activities were a hit with the kids. We hope to welcome you back on your next family holiday. Natalia,... More 

Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 20, 2015

Nice and central for such a park! One can walk to the main streets, gallery and shops. Our cabin was spotless, spacious( sleeps five) with a well appointed kitchen. Linen was fresh. We barbecued our dinner with a group of eight, sharing and eating space was all easy . An ajoining kitchenette to be area was useful. We will use... More 

Was this review helpful? Yes
Natalia W, Guest Relations Manager at Portland Bay Holiday Park, responded to this review

It is lovely to read your review and that you plan to return next time you are in Portland - we would love to welcome you back! Thank you for the comments about the spotless cabin, facilities and central location. We hope to see you soon. Natalia, Guest Relations More 

Melbourne, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 11, 2015

This is partly a review and partly a rant about some of the other campers we had nearby (sorry, but I really need to get it off my chest). The park was great - the showers/toilets are new and were always clean. Laundry easy to use and affordable. BBQ areas provided throughout the park. Even though we stayed over the... More 

Was this review helpful? Yes
Natalia W, Guest Relations Manager at Portland Bay Holiday Park, responded to this review

Thank you for your 5 star rating. We are so pleased that you enjoyed the park, beautiful surrounds, clean facilities and friendly staff. It upsets me though to read of the noisy neighbours and that you were inconvenienced during your stay by other guests. For future reference, we do have an after-hours number (available at reception) for our onsite duty... More 

Mount Gambier, Australia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 8, 2015

We enjoyed our stay here over the Easter Long Weekend. Plenty of activities to keep the kids amused. Playground was also good. Sites are a very good size with plenty of room for camper van and car or boat etc. Saturday night there was an outdoor movie night for the kids but I think the adults enjoyed it just as... More 

Was this review helpful? Yes
Natalia W, Guest Relations Manager at Portland Bay Holiday Park, responded to this review

Thank you for the review. We work hard to provide a top park and create memorable holiday experiences so your review will be used to assess current park facilities and services. It is great to read that you found the sites to be well-sized and activities plentiful. We look forward to welcoming you and the kids when you return. Natalia,... More 

Carlton
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed April 5, 2015

Seriously, what possesses people to take their yappy dogs camping?! If your dog yaps, a tent does not stop everyone hearing it. Our fabulous neighbor continued to smoke and drink while her dog yapped its way through the day. Good bye sleep ins, goodbye relaxing evenings Park would be improved immeasurably by getting rid of the dog policy in off... More 

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Natalia W, Guest Relations Manager at Portland Bay Holiday Park, responded to this review

We're sorry to read that your experience was not entirely a positive one. Please do not hesitate to contact the park manager in future in case there may be something we can do at the time to address your concerns. Natalia, Guest Relations More 

Sydney, Australia
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 30, 2015

Spent 3 nights on a generous size powered site. Warm welcome to start and spent 3 nights on a generous size powered site. New are facilities are great, the location is ideal with an easy walk to town and Excellent views over the harbour. The resident Koala (George) or should I say Koalas, due to the number, add extra interest... More 

Was this review helpful? Yes 1
Natalia W, Guest Relations Manager at Portland Bay Holiday Park, responded to this review

Thank you for your lovely review. We're so glad to read that you enjoyed the fantastic location and wildlife! Natalia, Guest Relations More 

Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 18, 2015

We arrived for a 5 night stay and were told we only had to pay for 4 nights - we like these little surprises.The girl at the reception office was extremely helpful,and placed us on a very good site.The "Powered Sites" are very generous in size,and easily catered for our caravan with the awning out, and the car.The toilet/shower amenities... More 

Was this review helpful? Yes 1
Lizzie W, Guest Relations Manager at Portland Bay Holiday Park, responded to this review

What a terrific review of our park, thank you so much for sharing it. We are so happy you enjoyed your time both in our park, and exploring the beautiful Portland area! We cannot wait to welcome you back. Lizzie Guest Relations Officer More 

Port Macquarie, Australia
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed March 9, 2015

Arrived Thursday before long weekend. Yes we have a powered site for you. Special 4 Day rate. Excellent site, Excellent value, weather was cold damp but we still enjoyed our stay, watched the cruise ships come and go. Large sites. Handy to town. Thanks for the warm welcome.

Was this review helpful? Yes 1
Lizzie W, Guest Relations Manager at Portland Bay Holiday Park, responded to this review

Thank you for leaving this lovely review of your recent holiday. We work very hard to ensure our guests have a remarkable experience, so it is always so rewarding to read reviews like yours. We would love to welcome you back. Lizzie Guest Relations Officer More 

Adelaide, Australia
1 review
5 of 5 stars Reviewed February 10, 2015

We had a Cabin with ensuite it was very clean all cooking appliances were provided as with the linen the staff were very friendly & helpful,will stay there again.WiFi was also free,shops and restaurants are walking distance the surrounding views are magnificent.

Review collected in partnership with this hotel

Was this review helpful? Yes
Lizzie W, Guest Relations Manager at Portland Bay Holiday Park, responded to this review

Thank you for sharing this brilliant review, we are always so proud when we get to read about experiences like yours and the subsequent feedback praising all aspects of our park! We can't wait to see you again! Lizzie Guest Relations Officer More 

Melbourne, Australia
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 10, 2015

Had a powered site and originally booked for three nights but extended for 6. Clean ammenities and was busy as it was Festival time. Park Managers and staff were friendly and nothing too much trouble. Great views of the wharf both day and night and resident koalas an added bonus. Walking distance to town centre and beach and tourist tram... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Lizzie W, Guest Relations Manager at Portland Bay Holiday Park, responded to this review

Thank you for leaving this review. We are so proud to hear that our park impressed you so much that you decided to extend and stay a little longer. It would be our absolute pleasure to welcome you back again! Lizzie Guest Relations Officer More 

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