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Emeraldene Inn & Eco-Lodge

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Hotel website
166 Urraween Road, Hervey Bay, Queensland 4655, Australia
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Emeraldene Inn & Eco-Lodge
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Emeraldene Inn & Eco-Lodge
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180 reviews from our community

Traveler rating
    128
    46
    6
    0
    0
See reviews for
48
88
10
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Fresno, CA
Top Contributor
58 reviews 58 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed March 11, 2015

My partner and I stayed here in February. We booked a package with Rob for Lady Elliot Island and Fraser Island. (He is the owner.) I can not say enough good things about Rob. He is very helpful and very quick to respond with emails. We asked for a slightly different arrangement than the packages listed on the hotel's website... More 

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Boyne Island
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2015

The rooms are large and comfortable with external verandahs overlooking the tropical gardens and birdlife. The pool and BBQ are a bonus for those hot summer nights. Even though on a main thoroughfare the motel is situated at the back of the 2 acre lot, so traffic noise is non existent. Will stay here again!

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Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review

Hi Suellens, Thanks so much for a great review. I am glad you enjoyed our quiet tropical setting, and our birds and native wildlife. Our huge 12m pool and BBQ area are very popular all year round and certainly a great way to unwind after a tour of Fraser or Lady Elliot! I look forward to welcoming you on your... More 

Zurich, Switzerland
Top Contributor
63 reviews 63 reviews
52 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed February 20, 2015

Stay: 1 night The room had a lot of space and the beds were comfortable. I was positively surprised that there was no noise from the street, so it was pretty quiet. The air/con was away from the beds so you are able to keep it running during the night without getting a cold. I was especially impressed by the... More 

Was this review helpful? Yes 1
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review

Hi Nuschi, Thanks so much for your awesome endorsement - it is very much appreciated! We are regularly complimented for our cleanliness, and we are obsessive about providing spotless and crisp rooms and facilities. A majority of our guests also choose us for our quiet location - only minutes from the centre of town, but with 2 acres of grounds... More 

Perth, Western Australia, Australia
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 10, 2015

The family and I stayed here for 4 nights and had a great time. Very reasonably priced and easy to find. The rooms are simple but are comfortable and have everything you need. Rob was very friendly and had all the knowledge to answer any query. Definitely would stay here again.

Was this review helpful? Yes 1
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review

Hi Craigh, I really appreciate you taking the time to leave a review on TripAdvisor. I am thrilled you acknowledged our great value, and am certainly pleased you enjoyed our comfortable rooms. I do hope we get the opportunity to welcome you again on your next visit to our amazing region. Cheers, Rob More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 6, 2015

Just spent three days in Hervey Bay and was just so extremely satisfied with everything about this place. The main reason is the host, Rob. He is super friendly and helpful, with great advice of where to eat and go. The rooms are perfect for the situation, clean, cool and comfortable. Rob sorted us out with a great package that... More 

Was this review helpful? Yes 1
Emeraldene, Owner at Emeraldene Inn & Eco-Lodge, responded to this review

Hi Stephen, Thanks so much for a fantastic review. I am thrilled you enjoyed our rooms, service and facilities, and so glad you had such an amazing time on our popular Fraser & Reef Package. You are right that this package is an incredible way to experience Fraser Island and the Great Barrier Reef (Lady Elliot Island) in a compact,... More 

Brisbane
Contributor
19 reviews 19 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 6, 2015

We stayed here on our way home from Airlie Beach and it was great and I can't fault it at all. The rooms were clean, beds were comfortable, provided with everything we need and Rob was fantastic in suggesting things to do at last minute. Rob knows the local area very well and recommended some fantastic places to us! I... More 

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Toowoomba
Contributor
11 reviews 11 reviews
4 hotel reviews
4 of 5 stars Reviewed January 5, 2015

My husband & I stayed here for a few nights & ended up extending our stay 1 extra night. No complaints here. The rooms were nice & clean. Reasonably priced. Rob was very friendly, helpful & had a lot of knowledge regarding hervey bay (where to swim, eat & what's on at nye etc) would stay here again when in... More 

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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

I stayed here for a few nights in between a trip to Lady Elliott Island. I loved the location, although not near the beach, it is a rainforest haven down a driveway off the road. Rooms are comfortable and very clean. The hosts are also extremely friendly, helpful and accommodating. This was one of my favourite places to stay on... More 

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Paradise Point, Australia
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed December 22, 2014 via mobile

Beautiful green surroundings. Rooms have all basic requirements, extremely clean and relaxing. Can hear some heavy vehicle noise at night. Hotel is not situated close to restaurants or shops - transport is required. The host Rob is most accommodating and informative. You have to meet the guest relations officer - Jess!

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 14, 2014

As part of a road trip down the east coast we stayed one night. What a pleasant stay! Great value for money, comfortable bed, cool setting tucked in amongst a forest like setting. Whist we were just passing through it looked like others had booked for a longer stay. We had a car so getting around wasn't an issue, but... More 

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