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The Bay Apartments

Certificate of Excellence
5.0 of 5
371 The Esplanade, Hervey Bay, Queensland 4655, Australia
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The Bay Apartments
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Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Katrina T Brisbane, Australia
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83 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Brisbane, Australia
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 6 nights at the Bay Apartments over the Easter period 2015. What a beautiful 3 bedroom apartment, so spacious, clean and a great location. We loved the facilities they had to offer such as the great swimming pool, secure parking, lockers for our bikes, gym, tennis courts and the huge swimming pool. We were very fortunate to... More 

Was this review helpful? Yes
Philadelphia, PA
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 21, 2015

Only stayed here one night. First impression - beautiful, HUGE, clean, modern, wonderful balcony with view of the beautiful pool. We were even upgraded to the spa room for free (unfortunately, did not have time to use it). However, we couldn't get the AC to work in our room. My hubby and friend were very uncomfortable sleeping without this. We... More 

Was this review helpful? Yes 1
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi Alexis, Thank you for your wonderful review. It is such a shame you did not contact us about the air conditioning as apartment 32 you were in has been working perfectly before and after your stay. We would expect that you were not pointing the remote to the controller and although the instructions are in our booklet we would... More 

Cairns, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 20, 2015

Fantastic apartments run by the most professional and friendly people. We were to stay 3 nights for QLD schools triathlon which was sadly cancelled due to cyclone forming North of Hervey Bay. We had to leave after only one night which was hard as apartment and position so lovely. Anyway, on telling the lady in front office we had to... More 

Was this review helpful? Yes 1
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 11, 2015

Had a ladies weekend away and was absolutely blown away with apartment number 5. Perfectly presented just Simple, elegant,Very big 2 bedroom aparment followed with Huge outdoor area & personal access to the pool was brillant. Everything was to very high standard.. RECOMMEND to everyone u wont beleive the place till u seen it urself... Stay here

Was this review helpful? Yes 1
TheBayHerveyBay, General Manager at The Bay Apartments, responded to this review

Ladies, Great to hear you had such a wonderful time in Apartment 5 which although unrefurbished still offers such a great access to the pool. All of our apartments are huge and always suprise everyone. Our pool area is undoubtely a very big drawcard. So happy to hear you had such a fun time away girls. See you next time.... More 

Surfers Paradise, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 20, 2015

We left booking our holiday late and found The Bay Apartments booked out for the time we wanted to stay, however the manager went out of his way to help. We were given the option of splitting our stay between two apartments which worked out perfectly. Both apartments (2 and 17) were three bedroom, perfectly presented and spacious and provided... More 

Was this review helpful? Yes 1
TheBayHerveyBay, General Manager at The Bay Apartments, responded to this review

Hi There, Thank you so much for such a detailed and wonderful review. It always blows us away the time and effort some of our guests take to write such lovely words about us. Apartment 2 poolside is truly a devine apartment furnished to the highest standard and we are happy to hear you got to enjoy it. Apartment 17... More 

Singapore, Null, Singapore
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 3, 2015

Hubby, baby girl and I stayed at this apartment complext for five nights over Christmas. We had a two bedroom apartment, overlooking the ocean, and it was absolutely massive!!!!! The living room was huge, with a second tv area, and the kitchen had everything we needed. We were on the fourth floor with lovely views of the trees and water.... More 

Was this review helpful? Yes 2
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi Amanda, Thank you so much for such an absolutely wonderful review. How happy it makes us to hear that our guests found their stay so fantastic. It is an absolute pleasure to provide you with great service and we are so pleased to hear you loved our apartments, resort and location. Look forward to seeing you once again. Thank... More 

Mooloolaba, Australia
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2014

A family holiday made perfect. Fantastic 3 bedroom apartment on the top (5th) floor. Recently renovated, huge living spaces. The balcony with ocean views is one of the best I have seen - very generous space with a corner aspect. Service from the managers was faultless, especially as we needed some assistance with a wheelchair-bound family member. Absolutely first rate.

Was this review helpful? Yes 1
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi Garry H, thank you for taking the time to write such a glowing review! Yes we would agree that your apartment has one of the best views in Hervey Bay and having such a large balcony is a plus. We were more than happy to be of assistance and glad that your whole family was able to enjoy their... More 

Dorking, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 30, 2014

We stayed in a 2 bed apartment with outside spa. The apartment was large, bright and airy and as we were on a high floor it had great views across the esplanade to the beach. The balcony had its own heated spa which if we had more time we would have used more but it's a great little option to... More 

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TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hello to another UK guest! Thank you so much for your great review and we are so happy to hear you had an enjoyable stay. The large balconies are just the spot to sit either in your spa or at the table and just take in the views of our bay and beautiful tree lined esplanade. It is very much... More 

Cambridge, United Kingdom
Senior Contributor
36 reviews 36 reviews
32 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 16, 2014

We booked a two bedroom apartment for 3 nights for staying in September 2014, and on arrival were checked into a huge, beautiful three bedroom one! Thank you very much. The apartment was luxurious, with full kitchen and laundry facilities. The large balcony looked out over the pool to the ocean beyond. Absolutely stunning! Denise and Derek on reception could... More 

Was this review helpful? Yes 1
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hello There, Another international guest who goes home happy and has enjoyed their stay in beautiful Hervey Bay. As we have mentioned before it is a real delight to receive wonderful reviews from guests so well travelled and in fact all guests who take the time to review our gorgeous resort. We are again so happy to hear we were... More 

Elanora, Australia
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 28, 2014

The apartment we had was refurbished. None of the photos provided are of our apartment and do it justice. It was spacious, awesome decoration, very modern. We had our own spa out side in our own court yard/ BBQ area. We had our own entrance to the pool. Love this place.

Was this review helpful? Yes 1
TheBayHerveyBay, Manager at The Bay Apartments, responded to this review

Hi There, Absolutely no doubt about it the refurbished ground floor poolside apartment is stunning. We are glad you loved it as we think it's pretty awesome too. It is fantastic that you reviewed our property for us and we understand it is always time out of our guests day to do a review and really appreciate it. Look forward... More 

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