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All 50 Hervey Bay accommodations

Comfort Inn & Suites Arlia Sands

4.0 of 5 Condominium   |   13 - 15 Ann Street, Hervey Bay, Queensland 4655, Australia
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A recent review
4 of 5 stars Reviewed April 19, 2014
Karen C Hervey Bay, Australia
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48 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • French first
  • Any
English first
Hervey Bay, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 19, 2014

Whilst the units are basic they are clean and well presented and located near The Esplanade in Torquay within easy reach of beach, restaurants and a few shops. The hosts Derek and Jan, are friendly and very helpful, booking trips and providing information to assist with our planning.

Was this review helpful? Yes
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 26, 2014

What a lovely place to stay for a weekend,close to the beach, restaurants and shops. The unit was spotless, beds comfortable and the hosts most helpful. The unit we booked had a lovely outdoor space with a table for breakfast. Jillian

Was this review helpful? Yes 1
Brisbane Queensland Australia
1 review
5 of 5 stars Reviewed February 24, 2014 via mobile

What a delightful place to meet up with dear friends. The welcome was warm and heartfelt, the unit was immaculate, the ground were well maintained and nothing was too much trouble for the couple who looked after us. We will certainly be coming back (and so close to the beach and facilities)

Was this review helpful? Yes
Jan S, Manager at Comfort Inn & Suites Arlia Sands, responded to this review

We will certainly look forward to your return – thank you for your comments, glad to hear that you had a wonderful time in a little slice of heaven-Hervey Bay and in particular Arlia Sands Apartments, we will see you again in the whale season. More

Reykjavik
2 reviews
4 of 5 stars Reviewed February 23, 2014

Myself and two girlfriends have just had a girls' weekend in Hervey Bay at Arlia Sands. We booked the two bedroom apartment which was very spacious. The second bedroom is small, but the beds very comfortable, and as we were only in the bedroom to sleep the size of the room was not an issue, the main bedroom is a... More

Was this review helpful? Yes
Jan S, Manager at Comfort Inn & Suites Arlia Sands, responded to this review

Thank you – we are pleased to hear that you enjoyed Arlia Sands Apartments and that you were comfortable – the apartment you booked is very spacious with all the comforts of home including the courtyard. Maybe next time you will have an opportunity to enjoy the pool too. It was a pleasure to give suggestions and directions there are... More

Melbourne, Australia
1 review
2 of 5 stars Reviewed February 17, 2014

A burst bathroom sink water pipe/hose at 7.45 am on the first morning was tolerable, as I guess these things can happen from time to time, but the subsequent assistance and customer service (or rather lack of it) was very disappointing: My partner had turned the apartments' water off (and avoided flooding the carpets etc..) while I went down to... More

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Jan S, Manager at Comfort Inn & Suites Arlia Sands, responded to this review

We are sorry you were disappointed with our service delivery. We did not realise you were not happy with our handling of the problem. Our intention was not to upset or annoy you. We should have checked the unit after the plumber had been but just got distracted. We would have attended to this if you had mentioned it. If... More

Brisbane, Australia
Top Contributor
57 reviews 57 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 13, 2014

We booked this place because it was walking distance to the esplanade and the 2 bedroom apartment had cooking facilities. There is no view or outlook but the rooms are comfy and bright. The air on was sufficient although not in every room and the cooking facilities (and BBQ if you wanted it) perfect. Pool looked popular too for the... More

Was this review helpful? Yes 1
Jan S, Manager at Comfort Inn & Suites Arlia Sands, responded to this review

We are so pleased to hear that you found Arlia Sands Apartments comfortable and ideal for your requirements. We are situated in a great location just 75m from the beach, very central to the restaurants and shops. Yes the pool is a popular spot for all especially with the BBQ facility along side. The balcony or courtyard of each apartment... More

Launceston
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 4, 2014 via mobile

We checked in and were greeted warmly and we were able to change our room easily from a one bedroom to a two bedroom. The apartment was lovely and mostly very tidy however I did find a few dishes that needed washing before I could use them. Our first night at 12midnight the smoke alarm battery went flat and therefore... More

Was this review helpful? Yes 1
Jan S, Manager at Comfort Inn & Suites Arlia Sands, responded to this review

Thank you for your feedback, disappointing as it may be. We too are advocates for quality Customer Service. We are pleased to hear, that “in the main” you enjoyed our facilities including our beautiful swimming pool. It was unfortunate for you on your first night that you should experience the smoke detector beeping. With an unwell child it may have... More

Townsville, Australia
2 reviews
5 of 5 stars Reviewed January 4, 2014 via mobile

We recently stayed here for a 2 night getaway. The apartment was spotless and everything was in perfect order. The wifi worked well and was reasonably priced. The onsite managers, Jan & Derek, were extremely helpful, offering us plenty of information from Fraser Island tours down to where to get the best coffee in town. It is walking distance to... More

Was this review helpful? Yes
Jan S, Manager at Comfort Inn & Suites Arlia Sands, responded to this review

We are so pleased to hear that you had a great time and that you enjoyed our apartments. It was indeed a pleasure to have you. We look forward to your return later in the year. More

Brisbane, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 13, 2013

The two bedroom unit was very clean and comfortable. Very modern and spacious.House keeping amenities were in order. the linen and towels were very clean. Bathroom was excellent and had hot water. Nothing to complain about at all. very close to the beach and not too far from the shops along the esplanade. :)

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Jan S, Manager at Comfort Inn & Suites Arlia Sands, responded to this review

Thank you for your review, we are delighted to hear that you were pleased with our apartments, we will look forward to you staying again for either business or a holiday. More

Red Deer, Canada
Contributor
11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 4, 2013

Pros -The 2 bedroom unit was extremely clean and spacious and the set up was modern and well laid out - All kitchen items and house keeping amenities were available.There was everything you could want in the kitchen -The towels and linen were clean and crisp - Accomodations were very well priced and we were happily impressed -The staff was... More

Was this review helpful? Yes
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Additional Information about Comfort Inn & Suites Arlia Sands

Address: 13 - 15 Ann Street, Hervey Bay, Queensland 4655, Australia
Location: Australia > Queensland > Fraser Coast > Hervey Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Comfort Inn & Suites Arlia Sands 4*
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Also Known As:
Comfort Inn Hervey Bay
Hervey Bay Comfort Inn
Comfort Inn & Suites Arlia Sands Hervey Bay, Fraser Coast

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Amenities

Beach Free Parking Kitchenette Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Just off the Esplanade at Torquay, Arlia Sands is the perfect location for a quiet relaxing holiday. Beautiful Shelly Beach is only 75m away. One and two bedroom, air-conditioned, self-contained apartments with Cable TV, CD/DVD player and undercover parking. Enjoy our 11m heated pool and BBQ terrace with friends and family. Close to shops, restaurants and bus service. ... more   less 
Number of rooms
24

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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