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Mantra Hervey Bay

Buccaneer Drive, Urangan, Hervey Bay, Queensland 4655, Australia
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Mantra Hervey Bay
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495 Reviews from our TripAdvisor Community

Traveler rating
    133
    182
    112
    38
    30
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The views are fantastic, the staff friendly and accomodating. The pool looks welcoming however is freezing! The room was amazing with a spa bath with a window wall into the bedroom (a little embarrasing as I was in a twin with my mother, however there is a blind!) Very handy for the whale watching trips Would go again.

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Bulli
Level Contributor
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I had an occasion to stay at the Hervey Bay Mantra a little while ago, what can you say the views stunning the location fantastic the staff were very helpful , with an eye for the weary traveller . I arrived and was pleasantly welcomed by the reception staff they did not present themselves in an over the top manner... More 

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Maryborough, Australia
1 review
4 of 5 stars Reviewed 6 days ago NEW

This was our second 'old-best friends getaway' trip that we took, and after our great first experience we were anticipating this second adventure. Upon arrival we weren't given rooms that were suitable for us four, but they apologised and tried to accomodate us anyway. In the end we were given two rooms that interlocked together, so it was like having... More 

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Geoffrey1200, General Manager at Mantra Hervey Bay, responded to this review

Hello LaurenSpeck Thank you for your lovely review. I glad to see that we were able to accommodate your needs. We are lucky to have such a great aspect and position. Again thank you for your review. Regards Geoffrey More 

Melbourne, Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in a one bedroom suite at the Mantra for two nights in June 2015. The suite itself was quite nice - a bedroom with comfortable bed, a bathroom with a spa, and a large enough kitchen / lounge / dining area. There was also a small balcony which provided great views over the marina - love! I would... More 

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Brisbane, Australia
1 review
2 of 5 stars Reviewed 1 week ago

Stayed here for one night and they took my money 2 days before I even arrived then upon arrival they took another $200 which was the last bit of my money and I didn't get it back until 3 days later. The balcony in the room was the size of a shoe box, the signal on the TV was terrible... More 

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Geoffrey1200, General Manager at Mantra Hervey Bay, responded to this review

Hello holly r Thank you for your review. I should explain what happens when you book. I’ve had to make a couple of assumptions as I can’t see your booking based on the information here. When you book (I’m guessing on line) you could be booking with any of a number of agents. Yes they/we will charge your card prior... More 

Travelers are raving about these Hervey Bay hotels

Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We are keen for a water view and the helpful receptionist taking my call locks one in for us on the sixth floor while I am on the phone . And it's a lovely view of this big marina and harbour on arrival which also has several restaurants within just metres from the hotel . The one bedroom apartment has... More 

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Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

I've been here a number of times and its just the little things that get to me each time. This last stay was the worst and it's a toss up if the positives out weigh the negatives. Not sure if I'll come back, it's time to look for something different in the Bay. Positives Great location Great staff Great views... More 

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Geoffrey1200, General Manager at Mantra Hervey Bay, responded to this review

Dear Davo2012 Thank you for taking the time to write your review. We are currently undergoing a refurbishment process with the majority of the hotel completed. This included but is not limited to new beds and pillows. I would hope that as a regular guest at our hotel that you would have raised these issues with the staff at reception... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Mantra Hervey Bay is located right beside the boat harbour where the boats leave for whale watching trips, fishing trips or day trips to Frazer Island. The staff were very friendly and so helpful every time we spoke to them. The Mantra is within easy walking distance to cafes,restaurants and a the Boat Club. It was so lovely having... More 

Was this review helpful? Yes 1
Geoffrey1200, General Manager at Mantra Hervey Bay, responded to this review

Dear Linda G Thank you fro taking the time to write your wonderful review. The staff try very hard and well, the view is great. We look forward to welcoming you back. Thank you Geoffrey More 

Greater Brisbane, Australia
Level Contributor
10 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Nice Hotel in great location, rooms were ok but lacked the extras for a Business Traveller. When you are obviously a Business Traveller staying for one night do we really need to ask about wifi, breakfast and parking?

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Bronwyn M, Front Office Manager at Mantra Hervey Bay, responded to this review

Dear Owen R Thank you for taking the time to write a reveiw regarding your recent stay. Please accept my apologies that the service you were provided during your stay was inconsistant. The issues you have raised have been addressed with the respective departmental Managers and additional training implemented accordingly. We hope to welcome you back to the resort again... More 

Greater Brisbane, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Love this place! The service, the rooms, the pool are all consistently great. Parking is easy it's close to boardwalk and harbour and great restaurants! And of course there is always the whale watching! Always go back.

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Bronwyn M, Front Office Manager at Mantra Hervey Bay, responded to this review

Dear Dominique L Thank you for a great reveiw. When booking a two bedroom apartment for a family please ensure you book a "2 bedroom" as we have both "2 bedroom dual key " apartments(entry door and two internal doors) and "2 bedroom" apartments.(entry door only) I hope this helps and we look forward to seeing you again soon. Kind... More 

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