Parking was a battle. Room tidy enough, but not very well soundproofed. Kept awake until late on the two nights I stayed. Room service was adequate, but nothing special. Only cutlery in the room was a teaspoon. Coffee making facilities weren't replaced on day 2. Shower /bath would be difficult for an elderly traveller to enter. High sided and extremely... More

Having a broken Aircon in the first room, I was offered and moved to another room. Upon inspection the Aircon was, full of mould and the filters were thick with dust. The water bottle in the fridge was brown with grime. I had to turn off the Aircon off after having a severe attack of allergies. Thank fully I had... More

We booked this motel (normally we just roll up) because it was Boxing Day and the day after. Not having stayed in HB before, we were pretty rapt with the location - walking distance to the water park, beach, shops, cafe's, etc. The room was clean and adequate, albeit dusty in places, and tidied between nights which was a bonus.... More

There were two different menus in the room so we went to the restaurant. A mistake. We were the only people there so we asked if we could eat out the front. The table was covered in bird poo. The carbonara I ordered had no chicken & no mushrooms & the 'creamy bacon sauce' tasted like melted cheese with bacon... More

My wife did like the comfort level of the bed. The remote for the Soniq tv did not work too well. (This is because Soniq is worst brand of anything you could buy) A little bit annoying There was no soap in the bathroom sink. Hello! people like to wash their hands with soap after using the toilet. One tiny... More

I stayed at the best western for two nights, and I was a little disappointed.there are no high chairs available...which isn't a biggie, but can be a little tricky with a bub. When we first arrived, the managers were friendly, and welcoming. We were given our room key, and off we went. It was strange that our room door was... More

Didnt use this hotel during my visit in Hervey bay (found a great place lateron) but did pay for my room which got refunded lateron. I asked for a room nearby the pool and thought it was a bit strange all motel doors where open and there was only 1 other car from customers over there. Room looked great when... More

We based out decision to stay here because it’s part of the Best Western chain. However, we were disappointed by what we received for the amount we paid. Better values probably exist in Hervey Bay. Pros: - The people we met at the front desk were very nice. - Room was big - Room and bathroom were clean Cons: -... More

Very nice friendly people, rooms are kept very tidy and clean. The restaurant has great meals at reasonable prices. I use this motel often for my business trips and I enjoy staying here.