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All 23 Hervey Bay hotels

Comfort Inn Fraser Gateway

3.5 of 5 Hotel   |   68 Main Street, Hervey Bay, Queensland 4655, Australia
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Comfort Inn Fraser Gateway
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Ranked #19 of 23 Hotels in Hervey Bay
A recent review
3 of 5 stars reviewed 3 weeks ago
kittycat1407
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19 reviews from our community

Traveler rating
    4
    9
    4
    0
    2
See reviews for
3
11
2
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Worst accommodation we have ever stayed in anywhere in the World - quite simply horrendous. Wifi didn't work, the woman on the desk kept giving different excuses for this so we wasted an hour and a half trying to access it - even though she clearly knew that the WIFI didn't work. She even lied by saying it was a... More

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

First of all - it seems this motel is now called the Econo Lodge, no longer the Comfort Inn. Clean room, exactly what you expect for the price, although the room that my fiancé and I were in seemed to have issues with the plumbing - there were very loud noises in the walls and ceiling which were quite disconcerting.... More

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Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 30, 2013

Good location and closed to a Shopping Mall. On-Site manager was very helpful and had a good area knowledge. Its a good accommodation option if you are on tight budget and want something close to all the basic amenities.

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Toronto, Canada
Top Contributor
103 reviews 103 reviews
67 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed January 12, 2013

First, it is important to know what Hervey Bay is mostly about: a gateway to Fraser Island. Hervey Bay itself is a small town with an unimpressive beach (by Australian standards). Nothing wrong with staying there before moving on the the island, or using it for a day trip to the island (HIGHLY recommended). The Comfort Inn is on Main... More

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Oregon,USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 31, 2012

After traveling from Cairns to Brisbane, our third stop was this motel, a two night respite. The motel was dirty, the air conditioner overly noisy, and the shower weak. But worse of all, after returning from a full day tour of Fraser Island, the room was untouched. Dirty coffee cups, no beds made, towels arranged or straightened, wastebaskets emptied, absolutely... More

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Frasergateway, Manager at Comfort Inn Fraser Gateway, responded to this review

Good morning Motorrader, Firstly I would like to thank you for your review on Trip Advisor as I am very familiar with the conversation that I had with your wife. Your wife came to see me after a long day on Fraser Island and I understand that she was feeling tired which may have explained her temperament at the time.... More

Frankfurt, Germany
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2012

Stayed in room 2. Very spacious room and bathroom that were clean and well maintained. The price was quite reasonable. Central location. Reception guy friendly and helpful. Nothing at all to fault with this place at all.

Was this review helpful? Yes 1
Hervey Bay, Australia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 12, 2012

Excellent property in the heart of Hervey Bay, Craig, Ruby and his team have done an excellent job with this property, clean and very friendly staff. Craig having lived in the area for some time has lots of local knowledge not just about Hervey Bay but also Fraser Island. The resturant 'Frasers on Main" has a different buffet each night... More

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Innsbruck, Austria
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 26, 2012

Really nice motel. Great value for money. Very clean and spacious rooms. Hotel manager is very friendly and helpful. Well located, close to restaurants and food market. Good BBQ facilities. Early check in was absolutely no problem. Breakfast was good.

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donegal
Contributor
15 reviews 15 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 17, 2012

Basic cheap hotel room with paper thin walls, could practically hear conversations in the room next to us. Rooms were a good size with private bathroom. On the plus side we were able to park our car here free of charge while we did the Fraser Island tour for 2 nights. Staff very friendly.

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Caloundra, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 21, 2012

Have stayed at the Fraser Gateway a few times over the years. It keeps changing owners/managers over the years and the service has always been pretty average. The recent closing of the restaurant tips the balance of not staying there again. It's clean enough but that;s about it.

Was this review helpful? Yes 1
Frasergateway, Manager at Comfort Inn Fraser Gateway, responded to this review

Please accept our apologies for the Restaurant (Room Service) being closed on the night you stayed due to unforeseen circumstances beyond our control. We would hope that on your next visit to Hervey Bay you may re-consider staying at the Comfort Inn Fraser Gateway. More

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Additional Information about Comfort Inn Fraser Gateway

Address: 68 Main Street, Hervey Bay, Queensland 4655, Australia
Location: Australia > Queensland > Fraser Coast > Hervey Bay
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Inn Fraser Gateway 3.5*
Number of rooms: 28
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Also Known As:
Comfort Inn Hervey Bay
Hervey Bay Comfort Inn
Comfort Inn Fraser Gateway Hervey Bay, Fraser Coast

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