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Riviera Resort

385 Esplanade, Hervey Bay, Queensland 4655, Australia
Hotel amenities
Riviera Resort
Ranked #19 of 22 hotels in Hervey Bay
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10 reviews from our community

    Trip type
Traveler rating
    3
    5
    0
    2
    0
Date Rating
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed July 29, 2012 via mobile

Myself and my wife stayed in a 2 bedroom apartment for one night and were extremely surprised and disappointed with what we found. Filthy carpets, mouldy walls, ants crawling all over the air conditioning units, and worst of all, badly stained bed clothes. These are problems we would not expect from a 4 star luxury apartment as is advertised outside... More

Was this review helpful? Yes 3
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 15, 2012 via mobile

One bed apartment. So run down, carpet badly stained, bedspread also stained. Shower recess looks like it had been neglected for years, mouldy and the doorway rusted. Disgusting and disappointing.

Was this review helpful? Yes 4
Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed April 28, 2012

When we were here we found this hotel fantastic. The staff were all clearly competent, perfectly friendly and acted in a professional manner. The rooms themselves were very clean and the location is superb - right on the main strip. I would definately recommend this hotel.

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Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 8, 2012

I felt the staff were friendly & honest. Units Clean, neat & tidy. Great location & facilities Larger rooms, great for kids that send you crazy. We found our special rate was great value. Would stay again. Thankyou

Was this review helpful? Yes 1
Melbourne
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 9, 2011

great location with beautiful beach just across the road. we stayed in a spacious 2 bedroom 1 bathroom unit on the 2nd floor and the room was clean and well equiped. i had an issue with the bedspreads which room service actioned imediately and i found management most helpful. the pool is great! we have a 4y/o and a baby... More

Was this review helpful? Yes 3
Auckland Region, New Zealand
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 2, 2011

Had a 1 bedroom apartment on 6th floor. Only complaint the shower had a leak and didn't work properly, otherwise we were extremely comfortable. Lovely big deck where you could dry your clothes outside. Had washing machine and dryer. Great facilities inside and outside. Lovely pool area, tennis court, bbg facilities. Loved being on the Esplanade and the beach just... More

Was this review helpful? Yes 2
See 7 more reviews by 1811027Diane for Hervey Bay
Gold Coast QLD
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 3, 2011 via mobile

Great value, 5 people in a 2 bed appartment on the water for a little over 100 dolars a night. Staff were friendly and helpful, grounds were beautiful, rooms clean, location perfect. Thank you very much. We truly enjoyed our stay, and will happily recommend this hotel to friends.

Was this review helpful? Yes 2
BNE Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 2, 2011

We stayed in a 3 bedroom apartment. It was a very big and had everything we could possibly require. The kitchen was fully self contained, which allowed us to cook most of our meals (which helps when travelling with small children) and there was a washing machine and dryer, which was perfect for getting our clothes cleaned before we went... More

Was this review helpful? Yes 3
Tannum Sands, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 30, 2011

Keep up the smiling faces. The beding needs a little tlc but otherwise rooms were fantastic. Balcony was very spacious. Had a washing machine and dryer in room which is always handy with little kids around. Will definately be coming back.

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 26, 2011 via mobile

Great room and faculties. Had to take a double bed rather than queen (all that was available), but otherwise a great place to stay.

Was this review helpful? Yes 1
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Additional Information about Riviera Resort

Also Known As:
Riviera Resort Hervey Bay, Fraser Coast
Address: 385 Esplanade, Hervey Bay, Queensland 4655, Australia
Region: Australia > Queensland > Fraser Coast > Hervey Bay
Amenities:
Beach Free Parking Kids Activities Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotels in Hervey Bay
#7 Top resorts Hotels in Hervey Bay
Official Description (provided by the hotel):
At Riviera Resort you can discover the pleasure of staying at one of Hervey Bay’s most beautiful water front accommodation complexes. Riviera boasts 1, 2 and 3 bedroom apartments and an excellent range of amenities for the discerning holiday maker of all age groups… Entrance to the beach is opposite the Resort…Just a few steps through the delightful nature strip where there are many native plants regenerating. The beautiful, safe sandy beach of Hervey Bay is a continuous 14k in length. For the more athletic guests, there is a cycle track and footpath along the length of the Bay. Our delightful tropical pool is huge with a safe ‘beach’ end for the kiddies and those timid guests who will not plunge straight into the deep end...relax in the spa or adjoining Sauna…OR rustle up a barbecue on the facilities adjacent to the pool. ... more   less 

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