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All 23 Hervey Bay hotels

The Ramada Resort

4.0 of 5 Resort   |   627 Charlton Esplanade | Urangan, Hervey Bay, Queensland Qld 4655, Australia
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Ranked #11 of 23 hotels in Hervey Bay
A recent review
3 of 5 stars Reviewed December 27, 2011
AdelaideAndrew Adelaide, Australia
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273 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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There are newer reviews for The Ramada Resort
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Adelaide, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 27, 2011

That was our mistake when booking this hotel. It is not part of the Ramada chain, but a single owned hotel that somehow manages to use the Ramada name. Naturally, our expectations were a little dashed when we found that our studio (a typical ensuite hotel room but with ground floor balcony to the pool) was not serviced. And so... More

Was this review helpful? Yes 2
Andrew D, General Manager at The Ramada Resort, responded to this review

Dear AdelaideAndrew, Thank you so very much for taking the time to complete the tripadvisor review for the Ramada Hervey Bay some time ago. I have fairly recently joined the hotel as General Manager. Firstly my sincere apologies that you didn't enjoy your stay. This was before my time but wanted to let you know the hotel has improved considerably.... More

Basel, Switzerland
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 3, 2011

Modern, very nice and cozy appartments with kitchen and a private jacuzzi! For long-time travellers, the included fully equipped laundry is great. The appartments offers everything you want, from a living room tv to a bedroom tv, safe, big balcony, free and secured garage car parking, good service at the reception desk. There's only one little thing: Please put more... More

Was this review helpful? Yes 1
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 28, 2011

We stayed at Ramada on our way back from Heron Island for a couple of nights . We were very impressed with our accomodation which was comfortable clean and great access to the pool. we stayed in room 3008.The food at the restaurant was really good ,very tasty and well presented. Breakfast was delicious!The staff were all very friendly and... More

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Claude D, Manager at The Ramada Resort, responded to this review

Thank you for your positive feedback, we really appriciate the fact that you enjoyed your stay with us. Please do not hesitate to contact me gm@ramadaherveybay.com.au when you are in Hervey Bay next and we can arrange a great deal for you. More

queensland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 24, 2011

worst food iv eaten my steak was overcooked waited an hour for my food service was terrible my wine wasnt even chilled i thought this was a four star restaurant instead its more like a nice decorated 2star pub and very over priced..i will make sure my family and friends all know about this place...i will never go back to... More

Was this review helpful? Yes 1
Vienna
Senior Contributor
49 reviews 49 reviews
44 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed November 23, 2011

We stayed on night before moving to Fraser Island an arrived 8:30pm at the hotel. Nobdy at reception. According to a sign reception is only manned from 7 am to 7 pm but the staff at resturant will help. Retaurant staff did not help but called somebody and gave me the receiver. Room key was in a safe at the... More

Was this review helpful? Yes 1
Andrew D, General Manager at The Ramada Resort, responded to this review

Dear berggericht, Thank you firstly so very much for taking the time to complete the tripadvisor review for the Ramada Hervey Bay some time ago. I have fairly recently joined the hotel as General Manager. Firstly my sincere apologies about your experiences on your stay. This was before my time but I totally understand how unpleasant your stay was. There... More

Brisbane, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed November 11, 2011

Worst food I have ever eaten. Ordered garlic prawns the prawns came out burnt with raw minced garlic beside it. I think you were supposed to dip the prawns in the raw garlic that was there concept of garlic prawns!!!! Disguisting. My friends steak was so tough you could of bounced it like a ball. Was supposed to have been... More

Was this review helpful? Yes 3
Claude D, Manager at The Ramada Resort, responded to this review

I am sorry to hear that your meal was not up to our usual standards. I have taken this feedback to our chefs and they have assured me they will make the appropriate changes to ensure they are only serving the best quality food. I would like to thank you for your constructive criticism as without feedback we are unable... More

Hervey Bay, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 2, 2011 via mobile

Went for a romantic meal. Service was poor, food cold, poor value for money and not enough staff. Could hear the kitchen staff arguing- great entertainment which distracted from the poor food!

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed October 30, 2011

Stayed 2 nights in a 1 bedroom Suite - Awesome all round. Location: Perfect! Less than 5 mins walk to the Wharf for Whale watching cruise and Boat Club next door to Wharf. Service: Faultless & Friendly. Staff were superb in every aspect from Reception to Housekeeping to Restaurant and maintenance of the Resort - the place is just perfect.... More

Was this review helpful? Yes 3
Hervey Bay, Queensland, Australia
1 review
2 of 5 stars Reviewed October 25, 2011

The website states that you receive bath robes, you don't. Maybe when booking a "romantic" package you should be informed that the in-room spa is actually the size of a normal bath tub so you and your partner may not actually be able to FIT comfortably together as you would plan to do when booking such a package. The wall... More

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U.K
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 22, 2011

Good apartments overlooking pool. Friendly staff. Good value.

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Additional Information about The Ramada Resort

Address: 627 Charlton Esplanade | Urangan, Hervey Bay, Queensland Qld 4655, Australia
Location: Australia > Queensland > Fraser Coast > Hervey Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Ramada Resort 4*
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Also Known As:
The Ramada Hotel Hervey Bay
The Ramada Resort Hervey Bay, Fraser Coast

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Luxury Hotel in Hervey Bay #5 Top resorts Hotel in Hervey Bay
Hotel Class
Official Description (provided by the hotel)
This stylish resort and hotel is ideally positioned in the vibrant yet laid-back town of Hervey Bay. Choose from studio rooms, one bedroom suite or enjoy with the family a two bedroom apartment. The property is ideal for business or pleasure. Features include a heated spa,two pools including a 42 metre pool oasis. Enjoy a massage around the pool in our poolside gazebo, enjoy a bike hire along the waterfront to Enzo or Aquavue, a seaplane over Fraser Island and return to live music in Smokey Joe’s Café bar and grill with our signature Taste of the Bay Seafood Platter. This is the perfect launch pad to experience the natural wonders of World Heritage listed Fraser Island, whale watching (July to November) and the coloured sands of Rainbow Beach. ... more   less 
Number of rooms
90

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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