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All 24 Hervey Bay hotels

The Ramada Resort

4.0 of 5 Resort   |   627 Charlton Esplanade | Urangan, Hervey Bay, Queensland Qld 4655, Australia
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The Ramada Resort
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77%
Ranked #12 of 24 hotels in Hervey Bay
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed August 28, 2011
Teh_Jules Brisbane, Australia
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258 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Ramada Resort
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brisbane
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 29, 2011

restaurant needs a good chef poor food and service b/fast 1 no tea 2 no orange juice 3 food cold 4 no staff a poor show all round. j.cannon

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Andrew D, General Manager at The Ramada Resort, responded to this review

Dear JohnC, Firstly thank you so verry much for taking the time to complete the tripadvisor review for the Ramada Hervey Bay a great deal of time ago. I have fairly recently joined the hotel as General Manager. Firstly my sincere apologies about your experiences on your stay. This was before my time but I totally understand how unpleasant your... More

Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 28, 2011

We stayed for two nights with the "romance package". If we go back we'd definitely consider staying longer. The room was enormous with everything you would need for a longer stay, full kitchen, dishwasher, washing machine, dryer and more. The resort itself looked lovely and the pool looked wonderful though we didn't get to use it due to the weather.... More

Was this review helpful? Yes 1
Caloundra, Australia
Senior Contributor
49 reviews 49 reviews
15 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 1, 2011

We stayed at Ramada Hervey Bay very recently and it was a strange experience. The location is quite good being about 250 metres from the marina at Urangan (Hervey Bay). The strange part of the location is that the entrance is located on the top of a T junction which makes it hard to get into the entrance if you... More

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Andrew D, General Manager at The Ramada Resort, responded to this review

Dear Geoffand Lea, Firstly thank you so very much for taking the time to complete the tripadvisor review for the Ramada Hervey Bay some time ago. I have fairly recently joined the hotel as General Manager. Firstly my sincere apologies about your experiences on your stay. This was before my time but I totally understand how unpleasant your meal experience... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 4, 2011 via mobile

Similar gripes to previous reviews, shower pressure so poor could not wash hair and had no hot water on first day. Ramada's idea of room service is to charge you extra to bring a meal to your room then when the tray of dirty plates was not collected from outside room for almost 24hours was told i need to return... More

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Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 18, 2011

Wonderful hospitality you only find in the regions, people who operate with values and not just systems. From the welcome to setting of the rooms around the pool, the decor, the food, everything was wonderful... Only booked for a night and wished we had stayed longer. The bed was more comfortable than our bed at home. Conveniently located for short... More

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Gold Coast, Australia
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 12, 2011

We only stayed one night, but would have been happy to stay longer. The room was extremely spacious with everything you would need for a longer stay, dishwasher, washing machine etc. All done very tastefully with plenty of space for a family. The resort itself looked impressive, but we didn't get chance to use any of the facilities due to... More

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Brisbane, Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 12, 2011

My partner and I went to the Ramada after getting a good deal online, had never been to Hervey Bay and if we go back will be staying at the Mantra. Car parking was minimal, TV reception was bad, bed (although confy) was two singles pushed together. But the restaurant was the most horrendous service I have encountered at a... More

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Andrew D, General Manager at The Ramada Resort, responded to this review

Dear Beksie Brisbane, Thank you so very much for taking the time to complete the tripadvisor review for the Ramada Hervey Bay some time ago. I have fairly recently joined the hotel as General Manager. Firstly my sincere apologies about your experiences on your stay. This was before my time but I totally understand how unpleasant your stay was. There... More

Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 22, 2011

We have just spent 6 magnificent nights at the Ramada. I cannot speak highly enough of the resort and its staff. Even before we went the help we were given over the internet from Jamie was excellent. We upgraded to a suite and were pleasantly surprised at the layout and room we had. We dined at the restaurant on several... More

Was this review helpful? Yes 2
hervey bay
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 27, 2011

My husband and I live in the Bay thought we would go out for new year for the first time in 5 years that we have lived here.We had family staying with us from Canberra my sister in law and I checked out the restaurant the day before got a fantastic table as there was 9 of us in total.Upon... More

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Andrew D, General Manager at The Ramada Resort, responded to this review

Dear where299, Thank you so very much for taking the time to complete the tripadvisor review for the Ramada Hervey Bay and Smokey Joes Cafe some time ago. I have fairly recently joined the hotel as General Manager. Firstly my sincere apologies about your experiences at Smokey Joes Cafe. This was before my time but I totally understand how unpleasant... More

Preston, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed October 13, 2010

We stayed here during our Australian road trip when we were going over to Frazer Island. It is only a short walk from the hotel to the departure point. The staff are very polite, the rooms were immaculate and the food in the restaurant was very nice. We had breakfast and an evening meal. It is a pity that Ramada... More

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Additional Information about The Ramada Resort

Also Known As:
The Ramada Hotel Hervey Bay
The Ramada Hotel
The Ramada Resort Hervey Bay, Fraser Coast
Address: 627 Charlton Esplanade | Urangan, Hervey Bay, Queensland Qld 4655, Australia
Location: Australia > Queensland > Fraser Coast > Hervey Bay
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Hervey Bay
#5 Top resorts Hotel in Hervey Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Ramada Resort 4*
Official Description (provided by the hotel):
This stylish resort and hotel is ideally positioned in the vibrant yet laid-back town of Hervey Bay. Choose from studio rooms, one bedroom suite or enjoy with the family a two bedroom apartment. The property is ideal for business or pleasure. Features include a heated spa,two pools including a 42 metre pool oasis. Enjoy a massage around the pool in our poolside gazebo, enjoy a bike hire along the waterfront to Enzo or Aquavue, a seaplane over Fraser Island and return to live music in Smokey Joe’s Café bar and grill with our signature Taste of the Bay Seafood Platter. This is the perfect launch pad to experience the natural wonders of World Heritage listed Fraser Island, whale watching (July to November) and the coloured sands of Rainbow Beach. ... more   less 
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