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All 20 Kaikoura hotels

Willowbank Motel

3.0 of 5 Hotel   |   183 Beach Road, Kaikoura, New Zealand
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Willowbank Motel
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Ranked #20 of 20 Hotels in Kaikoura
A recent review
3 of 5 stars reviewed 1 week ago
Bernie T
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51 reviews from our community

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    11
    12
    12
    9
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19
15
3
1
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Stayed in family unit that was very smelly!stale and old. Very overpriced and there were no smoke alarms. I would stay elsewhere next time. The photos were deceiving and They don't do a service during the stay. The signs around the place seemed unfriendly.

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Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We were treated with suspicion when first telephoning to make the reservation to the extent we considered going elsewhere. Being in the industry ourselves for over 20 years I found the initial . customer service disappointing. However we were pleasantly surprised at the cleanliness and layout of the unit which while basic met all our needs..Nice and quiet had a... More 

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Christchurch, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Heated towel rail had masking tape where cord met the rail. Smoke detector in one bedroom, nothing in living area , this does not meet minimum safety standards . We had the two bedroom unit. Only opaque glass sliding doors on one bedroom, didnt even go to ceiling. I felt quite offended to be told I would be charged if... More 

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Madison, Wisconsin
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 12, 2014

The unit (and especially the bathroom) were clean and sufficiently spacious. Many of the details were dated (carpets, bedspreads, etc.) and there was a bit of dinginess underlying the clean surfaces. We did find it a bit odd that guests must wash their own dishes if they use the ones stocked in the sink, but there was a sign up... More 

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Dunedin, Otago, New Zealand
Top Contributor
103 reviews 103 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 11, 2014

will stay here again others say not but the price reflects it is not a modern up market motel,the staff very helpful,unit clean warm and cosy,to many signs up though on what and what not to do but apart from this had a lovely stay and will return,it is defintely 100% better than 1 down the road that we stayed... More 

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Northland Region, New Zealand
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 3, 2014

I found my room very pleasant, smelled nice as they had a glade bottle in the room,I did find the staff were a bit slow to answer the door bell, I got in my car to leave, once they found out I was there they showed me to my unit. there were signs up in the bathroom to show you... More 

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Rangiora, New Zealand
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed September 12, 2014 via mobile

This motel has very musty smell, very dated and not good value for money. Photos on the Internet were very misleading. On the pictures it looked more modern but in reality it's very old. Does not deserve 3 stars that it displays. We were charged for baby cot, it came packed - not made-up. I would not recommend this place... More 

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Queenstown, New Zealand
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 25, 2014

While my room was quiet it was horribly outdated, signs of mould around the shower, peeling paint, cracked basin. I also found the heating woefully inadequate - as it struggled to combat the cold. Positively the welcome was warm and helpful. This will be an excellent stay when/if the rooms are refurbished - currently simply not good enough at the... More 

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Ashburton, New Zealand
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 11, 2014

My family stayed over for the week end and after reading negative reports on here i pleasantly surprised to find the room clean and the staff friendly. Ming the manager went out of his way when i told him i wanted to have a barbecue on the Saturday night he cleaned the barbecue and got it all ready for us.... More 

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Top Contributor
98 reviews 98 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 26, 2014

We stayed here for one night. There were five of us and we were accommodated in one unit with two bedrooms. The place was clean and the linen fresh. What lets the place down is the tired décor, though the carpets look new or near new. The place was full. If you stay here, be prepared for backpacker standard. It... More 

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Additional Information about Willowbank Motel

Address: 183 Beach Road, Kaikoura, New Zealand
Location: New Zealand > South Island > Canterbury Region > Kaikoura
Price Range (Based on Average Rates): $
Hotel Class:3 star — Willowbank Motel 3*
Number of rooms: 12
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Also Known As:
Willowbank Hotel Kaikoura

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