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Willowbank Motel

183 Beach Road, Kaikoura, New Zealand
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1 room 1 guest
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Willowbank Motel
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60 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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  • English first
  • French first
  • German first
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  • Mar-May only
    (23)
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    (14)
  • Dec-Feb only
    (16)
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Orange, New South Wales, Australia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

When we arrived we were greeted and shown to our rooms and we got a room with 2 seperate bedrooms for $135 which woyld have been ok except for the sink leaking in the bathroom, the heater being small and did not heat the room sufficiently and the hotplates which was confusing although admittedly we were assisted by reception to... More 

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Taupo, New Zealand
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Room was at the back of the motel. It was uncomfortably cold and rather smelly. We could not get it warm even though there were two ineffectual heaters. They had not been turned on and we had to do ourselves. No oven. WiFi was $5 for 1 hours so did not use it. Limited TV on free view. Radio/clock was... More 

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Travelers are raving about these Kaikoura hotels

Rotterdam
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed May 4, 2015

We stayed in the Willowbank motel for 1 night in room 5 and we liked it very much.The price was really low if you compare it to other motels in Kaikoura and it was comfortable and clean.The man at the reception was friendly and gave us a small bottle of milk for the coffee in the room and information about... More 

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Christchurch, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 27, 2015

Very friendly, BUT the room was horrible, smelt and over priced! The heater in the room was melted so we didn't want to use it the duvet cover was dirty and worn so it made for a very cold night with my hubby, new born and son under 2. We had booked for two nights and asked if we could... More 

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Capalaba, Australia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed April 24, 2015

My brother and i stayed here for 2 nights on the 12th and 13th April. Room was fair. Table was unstable. Only 4 teabags and 4 sugar sachets supplied. Heater was pathetic. On 2nd day we wenting touring the area. When we got back there was a sign on the wall stating that if we didn't clean up the kitchen... More 

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Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 14, 2015

We spent two nights here over Easter as part of a large group. Staff were very helpful on booking and arrival but the quality of the accommodation was really poor given the cost. We have stayed in places 10x better for less money. The units are tired and old and the bedding smelt. Shower was very poor. No facilities for... More 

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Waimate, New Zealand
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed February 28, 2015

Kaikoura was really busy and this seemed the last available room...my husband booked and then I read the reviews! Unlike some people found, it was clean and did not smell! It is very dated. The blankets are thin and old. The walls very thin. $185.00 extravagant! The bathroom sink had a big crack. Would not stay here again, unless could... More 

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 22, 2015

Stayed in family unit that was very smelly!stale and old. Very overpriced and there were no smoke alarms. I would stay elsewhere next time. The photos were deceiving and They don't do a service during the stay. The signs around the place seemed unfriendly.

Was this review helpful? Yes
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 16, 2015

We were treated with suspicion when first telephoning to make the reservation to the extent we considered going elsewhere. Being in the industry ourselves for over 20 years I found the initial . customer service disappointing. However we were pleasantly surprised at the cleanliness and layout of the unit which while basic met all our needs..Nice and quiet had a... More 

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Christchurch, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 4, 2015

Heated towel rail had masking tape where cord met the rail. Smoke detector in one bedroom, nothing in living area , this does not meet minimum safety standards . We had the two bedroom unit. Only opaque glass sliding doors on one bedroom, didnt even go to ceiling. I felt quite offended to be told I would be charged if... More 

Was this review helpful? Yes 1
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