We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 20 Kaikoura hotels

Willowbank Motel

3.0 of 5 Hotel   |   183 Beach Road, Kaikoura, New Zealand
Hotel amenities
Save Saved
You added Willowbank Motel to your Saves list
Willowbank Motel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #20 of 20 Hotels in Kaikoura
A recent review
4 of 5 stars Reviewed May 11, 2014
Fozziefoster Ashburton, New Zealand
Write a Review

45 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Rangiora, New Zealand
3 reviews 3 reviews
2 of 5 stars Reviewed 1 week ago via mobile

This motel has very musty smell, very dated and not good value for money. Photos on the Internet were very misleading. On the pictures it looked more modern but in reality it's very old. Does not deserve 3 stars that it displays. We were charged for baby cot, it came packed - not made-up. I would not recommend this place... More

Was this review helpful? Yes
Queenstown, New Zealand
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 25, 2014

While my room was quiet it was horribly outdated, signs of mould around the shower, peeling paint, cracked basin. I also found the heating woefully inadequate - as it struggled to combat the cold. Positively the welcome was warm and helpful. This will be an excellent stay when/if the rooms are refurbished - currently simply not good enough at the... More

Was this review helpful? Yes
Ashburton, New Zealand
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 11, 2014

My family stayed over for the week end and after reading negative reports on here i pleasantly surprised to find the room clean and the staff friendly. Ming the manager went out of his way when i told him i wanted to have a barbecue on the Saturday night he cleaned the barbecue and got it all ready for us.... More

Was this review helpful? Yes 1
Top Contributor
56 reviews 56 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 26, 2014

We stayed here for one night. There were five of us and we were accommodated in one unit with two bedrooms. The place was clean and the linen fresh. What lets the place down is the tired décor, though the carpets look new or near new. The place was full. If you stay here, be prepared for backpacker standard. It... More

Was this review helpful? Yes
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 19, 2014

Told by information centre (who rang willowbank on our behalf) that there was a room for 6. We drove around there straight away and were ignored for 20 minutes . Man with dirty gloves on finally reluctantly dealt with us, after we rang the bell lots. He said as computer network down they may have let the room already to... More

Was this review helpful? Yes 1
Christchurch, New Zealand
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed April 17, 2014

Having read the reviews, we knew not to expect too much. What the Willowbank offered that couldn't be duplicated elsewhere was a unit that would accommodate an extended family of seven. On that, they delivered: a large unit with one double and five single beds. Plenty of space for all. On the down side, the place had a funky smell.... More

Was this review helpful? Yes
20 reviews 20 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 16, 2014

This accommodation was a two bedroomed one with lounge/dining, kitchen and separate bathroom. It was basic, spotless and had everything we needed. Free tea bags, coffee and milk is in the kitchen to start you off. There was a separate laundry which is very convenient if your travelling light. The managers were very helpful too. Very convenient but not walking... More

Was this review helpful? Yes
Top Contributor
81 reviews 81 reviews
59 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed March 18, 2014

We got this got for $90 on booking.com but it wasn't even worth that. Very tired and dated. Top cover on the bed in need of a wash. Sheets clean - wouldn't have stayed if this had not been the case. Nothing to recommend it and also a fair way out of town.

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 3, 2014

pretty awful and dirty: I could see horrible molds in the drainer of the toilet sink! Thankfully, it was only a one-night stay pre-booked by purejourneys.co.nz. i would neither use purejourneys.co.nz nor stay at this motel again ever! purejourneys.co.nz took 1477 nzd/pp for 13 days on motels mostly with this kind of standard. This place is also far away from... More

Was this review helpful? Yes
Melbourne, Australia
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed December 27, 2013

We pre-booked our 2-night stay here and were allocated Unit 4: a 2-bedroom unit. On driving in the establishment looks mildly dated, but the fronts of the units have been rendered to give a semi-modern feel. You know it's done on the cheap though, and the 3-star rating seemed appropriate. We were provided with 2 x 50 mb internet passes... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Willowbank Motel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Willowbank Motel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Willowbank Motel

Address: 183 Beach Road, Kaikoura, New Zealand
Location: New Zealand > South Island > Canterbury Region > Kaikoura
Price Range (Based on Average Rates): $
Hotel Class:3 star — Willowbank Motel 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Priceline, Agoda, HotelsClick, Odigeo, Venere and Otel so you can book your Willowbank Motel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Willowbank Hotel Kaikoura

20 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (15)
View from room (2)
Bathroom (2)
Room/suite (4)
Dining (1)
Other (6)

Management photos: Courtesy of the property manager

All management photos (6)
View from room (1)
Room/suite (2)
Hotel & grounds (1)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Kaikoura with
any amenities