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The Ashley Hotel

3.5 of 5 74 Tasman Street, Greymouth 7840, New Zealand
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The Ashley Hotel
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The Ashley Hotel
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136 reviews from our community

Traveler rating
    26
    47
    40
    19
    4
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21
58
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne, Australia
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars NEW

From the outside, the Ashley hotel looked lovely and newly renovated. The reception area was also quite nice and the staff were very helpful and attentive. However, the guest rooms have not been updated to the same standard as the outside/reception. This unfortunately lets down the experience. The door to our room wouldn't lock properly therefore it would rattle through... More 

Was this review helpful? Yes
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear dinkychick, Thank you for your review. We apologize that we did not meet your expectations in regards to your room decor. We take on board your comments while we consider room renovations. As we normally receive good feedback about our room cleanliness I have spoken to housekeeping team in regards to your comment regarding dust to ensure our high... More 

Ashburton, New Zealand
Top Contributor
83 reviews 83 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We called into this hotel after recommendation from a frequent visitor . Took a room each. Nice big rooms , clean and tidy . It was a lovely night but we struggled to find somewhere to sit outside to chat. There were no pens in the room. I asked a very unfriendly morning receptionist for a pen and asked if... More 

Was this review helpful? Yes
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear David2111, Thank you for your review regarding your recent stay with us. We appreciate your positive comments relating large, clean and tidy rooms. We sincerely apologize in regards to our staff member on reception and we agree that it is the small things that can make a difference. We have spoken to such staff member in regards to this... More 

Lower Hutt, New Zealand
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were happy with our stay here. It is not a flash hotel, but it was clean and tidy. The kids lived in the pool during our 2-day stay. We asked for an additional fan for our room as it has no A?C and was stinky hot. great cooking facilities and a full-size fridge. Our queen size bed was comfortable.

Was this review helpful? Yes
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Darryn G, Thank you for your review. We are pleased that you enjoyed your stay with us and we appreciate your positive comments relating to our clean rooms, cooking facilities and comfortable beds. Once again thank you for your review and we hope to see you again on your next visit to Greymouth. More 

Contributor
18 reviews 18 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I really liked this hotel. Nice soft bed. Good rooms. Shower was decent. Plenty of parking. Nice Bteakfast. Wouldn't want to walk to town though... Need a car or Taxi to get there. Friendly staff . The acid test of would I stay there again... Yes I would

Was this review helpful? Yes
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Mark E, Thank you for your review regarding your recent stay with us. Thank you for your kind words relating to our comfortable rooms, breakfast and friendly staff. We look forward to seeing you again on your next visit to Greymouth. More 

California
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We traveled with a small group and stayed two nights. It is a 30 - 45 minute walk each way in to town, so it is not practical unless you have a car. Our room was small and dated, with a funky bathroom. The staff was friendly.

Was this review helpful? Yes
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear RJBaxter, Thank you for your review and your positive comments relating to our friendly staff. We are located 3 km from the town center. We take on board your comments in relation to our rooms and this help as we constantly look at ways in improving this. Once again thank you for your feedback and we wish you all... More 

Dunedin, Otago, New Zealand
Top Contributor
103 reviews 103 reviews
25 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed January 22, 2015

this hotel was a first for us and we will be returning as we are working in that area 5+ times a year.we had a motel unit which was in the front close to main road and railway,the road has the usual noise and the trains are not frequent,friendly staff the room was well appointed for a motel unit,a bit... More 

Was this review helpful? Yes
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Yvonne K, Thank you for your review and thank you for your kind words relating to our friendly staff, well-appointed rooms and comfy bed. I have spoken to our housekeeping in regards to checking tissue boxes to prevent any future recurrences. Please do not hesitate to contact our reception team if there is anything out of place during your... More 

Wellington, New Zealand
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 22, 2015

Stayed here with kids in tow. Very handy having the kitchen facilities. Location is far enough off the main road that noise is not a problem. Plenty of parking off street which is great. Rooms were a good size and bedding was very clean and very comfortable. Main lounge area was great with good seating, flat screen and DVD player... More 

Was this review helpful? Yes
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear TBNZ, Thank you for your review. We appreciate your positive comments relating to our location, clean and spacious rooms and in-room facilities. We have talked to our our housekeeping team in regards to the power points to maintain our high standards of cleaning. Once again thank you for your feedback and we appreciate your recommendation. More 

Christchurch, Canterbury, New Zealand
Contributor
15 reviews 15 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 20, 2015

I stay at the Ashley every few months for work and always have an enjoyable stay. It is a few kms from the city centre but is located a few hundred meters from the ocean - a lovely walk on a good night. The trains pass by a couple of times a day and can be a bit noisey -... More 

Was this review helpful? Yes
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Tim H, Thank you for your review and your positive comments relating to our friendly staff, clean and comfortable rooms and good value. We look forward to your next stay with us. More 

United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
5 of 5 stars Reviewed January 19, 2015

We were booked in for one night but my husband was unexpectedly admitted to hospital and our 1 night stay in greymouth turned into 5 nights. The hotel is clean modern and very friendly. Free wifi was a great help to keep in contact with family back home in the uk. I was in the hotel alone and felt very... More 

Was this review helpful? Yes
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Lolus1, Thank you for your review. We are delighted that you enjoyed your stay with us and we are always more than happy to be of assistance at inconvenient times. Thank you for your kind words relating to our clean rooms, friendly service and evening meals - ill pass your comments onto our chef in regards to the hollandaise.... More 

Senior Contributor
41 reviews 41 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed January 6, 2015

From my other stays in Greymouth this is the best of the places to stay, even tho its a little tired and the room sizes a quiet small and need some revamping, the staff are very friendly and helpful,, you may want to eat somewhere else as the food was average, across the road at the Australiasian the counter meal... More 

Was this review helpful? Yes
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear LindsayThorpe, Thank you for your review. We are pleased that you think we are the best accommodation provider in Greymouth however we do take your criticisms on board in our strive to provide the best possible service. Thank you for your kind words relating to our friendly staff and I will be sure to pass this on. In regards... More 

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Additional Information about The Ashley Hotel

Address: 74 Tasman Street, Greymouth 7840, New Zealand
Location: New Zealand > South Island > West Coast Region > Greymouth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Ashley Hotel 3.5*
Number of rooms: 60
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Also Known As:
Ashley Hotel Greymouth

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