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The Ashley Hotel

3.5 of 5 74 Tasman Street, Greymouth 7840, New Zealand
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The Ashley Hotel
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The Ashley Hotel
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122 reviews from our community

Traveler rating
    24
    42
    33
    19
    4
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18
53
8
17
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rugby, England, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Located a little out of town. Thankfully only stayed here one night. It's unfortunate this hotel is a little tired and in need of refurb. Wall paper peeling off walls does not leave a great impression. Didn't eat here so can't comment on food. Saving grace was having sky sports.

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Christchurch, New Zealand
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 weeks ago

Stayed overnight on a Saturday, in room 19. This is in a block of 4 rooms whose main single glazed windows face the road & railway line. As a design feature all of the noise from the road & rail is channelled into the room. The room was clean & comfortable but we got very little sleep due to the... More

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Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Docrob9, Thank you for your feedback. We apologize we did not meet your expectations and take your comments on board in our strive to provide the best possible service to our guests. Thank you for your positive comments relating to the room being clean and comfortable. We understand that these rooms are subject to more noise than our other... More

Christchurch, New Zealand
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 15, 2014

My partner and I stayed at the Ashley for two nights as I was visiting for work. The room was comfortable, however there were several flaws such as dents/scratches in the walls and mismatched furnishings.The room was also a little musty and could do with better ventilation. However, overall the room was comfortable. The leather couch and new tv was... More

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Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Shaesta N, Thank you for your review. We appreciate all feedback and take on board your comments in our strive to provide the best possible service to our guests. Thank you for your positive comments relating to our clean and comfortable rooms and friendly staff and i will be sure to pass your comments on. In regards to the... More

Sydney, Australia
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 4, 2014

We found The Ashley to be a very pleasant place to stay for a night during our trip down the west coast. Very clean, no-nonsense, basic kind of place. Nothing fancy but perfect for our family of four. Our room was a block from the highway, so very quiet.

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Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Mal A, Thank you for your review. We are glad that you enjoyed your stay with us and we appreciate your time taken to leave your feedback. We hope to see you again on your next visit to Greymouth. More

Queenstown, New Zealand
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 30, 2014

I've stayed in Greymouth a few times for work at various motels, including the number 1 motel on tripadvisor in Greymouth and by far prefer the Ashley out of all of them. Friendly reception and kitchen staff, clean comfortable rooms. Room service dinner always piping hot and beautifully cooked. Free wifi for 2 hours and comfortable bed. Nice and quiet.... More

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Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear KiwiEm01, Thank you for your review. We are delighted that you enjoy your stays with us and thank you for your kind words relating to our friendly staff, room service meals and clean and comfortable rooms. Once again than you for taking the time to leave your feedback and we look forward to your next visit. More

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 16, 2014

I stay here with work every two months and this is definitely the best place in Greymouth for a corporate traveller. The reception staff are very polite and attentive and making reservations is very easy. The bar and restaurant is nice and modern with friendly young staff. Room is always clean and nicely decorated and comfortable. Also has a great... More

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Senior Contributor
32 reviews 32 reviews
20 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed August 24, 2014

Average motel but was one of the decent looking ones available in Greymouth. Pros: Good location - close to Monteith Brewery, local restaurants and supermarket. Room was relatively clean. Cons: Small bathroom with a combined bath/shower facility. Room and hall felt very dimmed.

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Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Jenny D, Thank you for your review. We appreciate all feedback and thank you for your positive comments relating to our good location and clean rooms. We also take on board your negatives as we strive to provide the best possible service to our guests. We hope to see you again on your next visit to Greymouth. More

Christchurch, New Zealand
Top Contributor
53 reviews 53 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed August 19, 2014

Just a quick one night stay but impressed with the service. Whilst you can tell that the Hotel has been around for a while, the decor has been updated to a pleasant standard. Lobby is fresh and modern. Our room was the no frills option but was clean and tidy, had the basic facilities required and was good value for... More

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Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear chchgecko, Thank you for your review. We are thrilled that you enjoyed your stay with us and thank you for your kind words relating to our decor, clean and tidy rooms and friendly staff. Once again thank you for your review and we look forward to your next stay with us. More

Contributor
12 reviews 12 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 10, 2014

A very clean, well appointed 2 bedroom unit. Good electric blankets and heating. A little disappointed that there was two queen beds in one room and two single beds in another. Our feeling that a queen bed in one room and a Double bed with two singles would have been the better option. I know I'd rather have slept in... More

Was this review helpful? Yes 1
Jacob W, Guest Relations Manager at The Ashley Hotel, responded to this review

Dear Demmery, Thank you for your review. We appreciate your time taken to leave your feedback and thank you for your positive comments relating to our clean, well appointed 2 bedroom apartments. We do let all of our booking agency's know of our bedding arrangements in our 2 bedroom apartments and we do also have other options available so please... More

Birmingham, UK
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 5, 2014

Having stayed at The Ashley hotel in Christchurch, we were pleasantly surprised as we pulled up. The hotel group must be doing something right because again, the staff were brilliant. Our room was fine, although the shower room was a little small. Plenty of facilities on our room and there was free wifi for a limited time (2 hours I... More

Was this review helpful? Yes
Melanie H, Guest Relations Manager at The Ashley Hotel, responded to this review

Thank you for your review. We are delighted that overall you enjoyed your stay with us and thank you for your kind words relating to our friendly staff. We do apologize however regarding the confusion in the time taken to walk to town and have spoken to our front of house team regarding this and to make it clear that... More

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Additional Information about The Ashley Hotel

Address: 74 Tasman Street, Greymouth 7840, New Zealand
Location: New Zealand > South Island > West Coast Region > Greymouth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Ashley Hotel 3.5*
Number of rooms: 60
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Also Known As:
Ashley Hotel Greymouth

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