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All 20 Greymouth hotels

The Ashley Hotel

3.5 of 5 Hotel   |   74 Tasman Street, Greymouth 7840, New Zealand
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The Ashley Hotel
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59%
Ranked #14 of 20 hotels in Greymouth
A recent review
4 of 5 stars reviewed 2 days ago
chchgecko Christchurch, New Zealand
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  • Reviews (114)
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114 people have reviewed this hotel

Traveler rating
    23
    40
    31
    16
    4
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17
50
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Any
English first
Christchurch, New Zealand
Top Contributor
53 reviews 53 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Just a quick one night stay but impressed with the service. Whilst you can tell that the Hotel has been around for a while, the decor has been updated to a pleasant standard. Lobby is fresh and modern. Our room was the no frills option but was clean and tidy, had the basic facilities required and was good value for... More

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

A very clean, well appointed 2 bedroom unit. Good electric blankets and heating. A little disappointed that there was two queen beds in one room and two single beds in another. Our feeling that a queen bed in one room and a Double bed with two singles would have been the better option. I know I'd rather have slept in... More

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Birmingham, UK
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Having stayed at The Ashley hotel in Christchurch, we were pleasantly surprised as we pulled up. The hotel group must be doing something right because again, the staff were brilliant. Our room was fine, although the shower room was a little small. Plenty of facilities on our room and there was free wifi for a limited time (2 hours I... More

Was this review helpful? Yes
Melanie H, Guest Relations Manager at The Ashley Hotel, responded to this review

Thank you for your review. We are delighted that overall you enjoyed your stay with us and thank you for your kind words relating to our friendly staff. We do apologize however regarding the confusion in the time taken to walk to town and have spoken to our front of house team regarding this and to make it clear that... More

LaPlace, Louisiana
Top Contributor
170 reviews 170 reviews
41 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our room had seen better days, but it was clean and the bed comfortable. There's a restaurant with so-so food, limited breakfast buffet. Interesting artwork in the restrooms. There's a large grocery store not too far away if you have a car. Pubs and cafes within walking distance. You aren't far from the beach here. Walk about a block to... More

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Melanie H, General Manager at The Ashley Hotel, responded to this review

Thank you for your review. We appreciate all feedback and your comments will go a long way to improve on future guest experience. We are currently undergoing implantation on refurbishment for our standard rooms without any disruption for our regular guests and hope to have this completed before the end of September. However thank you for your comments relating to... More

Tauranga
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 16, 2014

I stay at The Ashley Hotel frequently with work and the staff are amazing here, make you feel right at home. They seem genuinely interested in yourself and your stay, nothing is ever a problem. Restaurant serves delicious meals and the rooms are always very clean. Great hotel for corporate travellers.

Was this review helpful? Yes
Melanie H, General Manager at The Ashley Hotel, responded to this review

Thank you for your review. We are delighted that you enjoy and always appreciate a return guest. Also thank you for your positive comments relating to our great staff and restaurant meals. Once again thank you for your review and we look forward to seeing you again. More

Johannesburg, South Africa
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed June 25, 2014

Check in staff were helpful and efficient and our rooms within a family unit were comfortable and clean. Overall a very pleasant stopover at this hotel. We did not eat on the property as there were some nice alternatives in the town.

Was this review helpful? Yes
Melanie H, General Manager at The Ashley Hotel, responded to this review

Thank you for your review. We appreciate your time taken to leave your comments and also your kind comments regarding our helpful staff and clean and comfortable rooms. Once again thank you for your review and we hope to see you again on your next visit to Greymouth. More

Auckland
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 23, 2014

Stayed here on reccomendation from partner hotel and did jot disappoint. The service at the Ashley Hotel is what really sets it apart. A mix of efficient and friendly which was a wonderul surprise for a small town hotel. The rooms are great value and the restaurant although a little expensive was delicious worth the money I thought. Would reccomend... More

Was this review helpful? Yes 1
Melanie H, General Manager at The Ashley Hotel, responded to this review

Thank you for your review. We are delighted that you enjoyed your stay with us and thank you for your kind words relating to our friendly service and meals served in our restaurant Jacobs Grill. Once again thank you for your feedback and we appreciate your recommendation to other travelers. More

Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 29, 2014 via mobile

Stayed here on a road trip throughout New Zealand. I didn't plan of staying here but, I was very pleasantly surprised. We ate at the restaurant at the hotel too and it was very good. The hotel room was also nice. It was very cozy. The ladies working at the front desk and the restaurant were particularly gracious.

Was this review helpful? Yes 1
Melanie H, General Manager at The Ashley Hotel, responded to this review

Thank you for your review. We are delighted that you enjoyed your stay with us especially our comfortable rooms and friendly staff. I will be passing your comments onto our staff. Once again thank you for your review and we hope to see you again on your next visit to Greymouth. More

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2014

Arrived at the Ashley hotel didnt have a booking, two wonderful ladies called Chrissie & Rhonda greeted us, they were so helpfull & great fun. Had a lovely meal in the hotel restaurant, was lovely to see the staff being professional but still having a laugh while working. We would definitely be back again. Room was nice clean & warm.... More

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Melanie H, General Manager at The Ashley Hotel, responded to this review

Dear Jim & Grace, Thank you for your review. We are delighted that you enjoyed your stay with us and appreciate your time taken to leave your feedback. Thank you for your comments regarding our staff friendliness, evening meals and clean and comfortable rooms. We appreciate your recommendation to other travelers and we look forward to seeing you again on... More

Kuala Lumpur, Malaysia
Top Contributor
51 reviews 51 reviews
48 hotel reviews
67 helpful votes 67 helpful votes
2 of 5 stars Reviewed May 5, 2014

A party of 10 people, we took up two units of the 2 rooms family unit. The unit was very basic and outdated...everything looks old..found dead moths on the sheets..separate toilet and shower..both doors without lock which makes it very inconvenient. I agree with the ridiculous wifi policy..the hotel 'feel' they provide sufficient for the guest but that is not... More

Was this review helpful? Yes
Melanie H, General Manager at The Ashley Hotel, responded to this review

Thank you for your feedback. We apologize we did not meet your expectations and take on board your comments to improve our guest experience. We have spoken to housekeeping team to ensure our high standards of room cleanliness remain constant, we are more than happy to investigate any issues regarding room cleanliness during your stay. We have recently changed our... More

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Additional Information about The Ashley Hotel

Address: 74 Tasman Street, Greymouth 7840, New Zealand
Location: New Zealand > South Island > West Coast Region > Greymouth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Ashley Hotel 3.5*
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Also Known As:
Ashley Hotel Greymouth

31 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Ashley Hotel offers a wide range of rooms types from standard hotel/motel rooms to one & two bedroom family units. Dine in our Ala Carte Restaurant, relax with a drink in our house bar, or talk a leisurely walk along the beach which is only a 5 minute walk from our door. Our friendly staff look forward to offering you superior West Coast Hospitality. ... more   less 
Number of rooms
60

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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